Tailwind TMS
About Tailwind TMS
Tailwind is a true web-based trucking and freight broker software, catering to small and mid-sized trucking businesses, freight brokerages, and businesses that do both. There are no up-front fees associated with this Transportation Management System (TMS), and you can start with a free trial.
Tailwind is offered in three-tiers. Tailwind Pro costs $99 user/month, and Tailwind Enterprise - $149 user/month, and Tailwind Unlimited, $199 user/month. Each level includes integration with QuickBooks Online, and a free mobile ePOD capture and dispatch communications app (Tailwind POD Complete) for all drivers associated with a business' subscription.
Tailwind Pro offers features such as operations and accounting, sales tracking , carrier rate history maintenance. It also supports multi-offices and multi-division businesses. It allows clients to track mileage, claims, incidents and accidents. Clients can also access multiple load boards and post their freight or equipment to get new customers and orders.
Tailwind Enterprise is a more robust offering which supports integration with various third-party transportation services and includes additional features such as Customer and Carrier Portals which give companies the ability to provide more self-serve options for their customers and partners.
Tailwind Unlimited TMS is built to provide unlimited visibility into your shipping events, unlimited business intelligence insights, unlimited technology integrations, and EDI. It includes an even greater number of integrations (ie: for Carrier Onboarding, Business Intelligence platforms) as well as API Web-hooks to allow for companies to perform 'self-serve' integrations.
Key benefits of Tailwind TMS
• Tailwind is a web based product and can be accessed from any device, at any time.
• The solution integrates with various key technologies in the trucking industry such as load boards, mileage, accounting and fuel supply.
• The Tailwind TMS allows your business to transmit, fax, email, and scan documents from the same solution.
• The product is integrated with Here.com for route and load optimization.
• With Tailwind's web tracking module, clients can post their freight brokerage on multiple load boards such as Post Everywhere, DAT Solutions, Truckstop.com, and can connect with new customers.
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Reviews
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- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Could be better
Reviewed on 2020/11/23
Pros
Being able to look back at any information, finding everything a particular truck/driver/trailer did for a certain time period. It has a lot of reports. All these were not available with the last program we used but we did not have a dispatch program prior to Tailwind. Tailwind is user friendly once you get to know your way around.
Cons
Support could be better, we have requested some add ons a few months ago and we've had no word on when this would take place. Some of the changes made by Tailwind seemed unnecessary and caused more issues for us.
Response from Envase
Hi Genevieve, thanks for the feedback! We will take a look into your suggestions to see what changes need to be made in order to provide an optimal experience. Our support team is usually very responsive especially in the in-app chat, so we will review what happened there.
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Cost Effective
Reviewed on 2021/09/11
Very nice person and good customer service. But frustrated when you lost some important features in...
Very nice person and good customer service. But frustrated when you lost some important features in the previous version and make it more difficult to track your operation result ; and they do not provide the option to generate a new report even if all the data are in the a table. However, if your business is not involved complexity transactions, the functions maybe good enough for you.
Pros
It is affordable software and customer service is good.
Cons
Week on software developer side. They make things ease out for themselves when transfer to the new version.
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Powerful Tool - And Slow
Reviewed on 2019/01/14
Lehmans terms could assist with training new people on the software.
Lehmans terms could assist with training new people on the software.
Pros
It has a lot of bells and whistles which we find are useful, from payroll to Quickbooks integration. Support is responsive Monday - Friday.
Cons
Very slow, we used multiple browsers, Mac and Windows, in addition we have used several wifi points to ensure it was not our internet. We compared this TMS to some other online trials and these systems responded much better.
Concern Tailwinds may be a thing of the past for us, we are a fast moving business and the product is becoming a thorn in our side.
Response from Envase
Hi Scott. We are sorry to hear you are experiencing slowness with your application. I see that some adjustments were made to your system a few days ago which hopefully should have helped. Regardless, we will be in touch to help rectify the problem.
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Tailwind is great!
Reviewed on 2016/06/20
Our initial experience with Tailwind was a little "rough". However, John and Kyle worked with us...
Our initial experience with Tailwind was a little "rough". However, John and Kyle worked with us and saw us through our implementation problems. What I really like about Tailwind is the support. The support team is responsive and appropriately reactive. With respect to the program, it is organized and user friendly. We broker in our business and had tried some demos with other transportation management systems but they didn't fit as well as Tailwind has. Tailwind makes our work more efficient, there are fewer mistakes made as you only have to enter the data once and we can see the process through to billing. Tailwind has helped our business to grow and become more profitable.
Pros
Data only needs to be entered once
Fewer errors
Allows tracking of previous loads so you can look at history to help with the future loads
Cons
There are a few bugs we are ironing out.
- Industry: Logistics & Supply Chain
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Canadian shipping
Reviewed on 2020/11/17
I dont use a lot of the features offered, because I do most accounting old school.
I dont use a lot of the features offered, because I do most accounting old school.
Pros
produces professional documentation, data base development grows with your company.
Cons
Some edits example adding Trailer types.
Can be difficult for us less than computer savvy users
Response from Envase
Hi Tim, thanks for your review! It's great to know we can assist you as your company grows, and we are continuously working on ways to make it more and more user friendly and intuitive.
Tailwind TMS FAQs
Below are some frequently asked questions for Tailwind TMS.Q. What type of pricing plans does Tailwind TMS offer?
Tailwind TMS offers the following pricing plans:
- Starting from: US$99.00/month
- Pricing model: Subscription
- Free Trial: Available
Tailwind Pro: $99/user/month - Free Trial Tailwind Enterprise: $149/user/month - Free Trial Tailwind Unlimited: $199/user/month
Q. Who are the typical users of Tailwind TMS?
Tailwind TMS has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Tailwind TMS support?
Tailwind TMS supports the following languages:
English
Q. Does Tailwind TMS support mobile devices?
Tailwind TMS supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Tailwind TMS integrate with?
Tailwind TMS integrates with the following applications:
Descartes MacroPoint, EZCheck-In, EZTrack, FleetOne, Google Maps, Kleinschmidt, QuickBooks Online Advanced, Samsara
Q. What level of support does Tailwind TMS offer?
Tailwind TMS offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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Freight Software
