Xperience

Xperience is a CMS, eCommerce and online marketing platform

4,4 /5 (41 reviews) Write a Review!

Xperience Overview

What is Xperience?

Xperience by Kentico is a content management system (CMS) that includes content marketing and eCommerce tools with sophisticated features and functionality. It integrates with almost any back-end system and has a clean design, intuitive navigation and a flexible interface. Users can quickly access all sections of their website from one single area on the dashboard.

The built-in editor provides formatting features and the possibility of inserting images and videos directly. There are customizable forms and page templates where users can add, modify and delete any fields that aren't the right fit for their business.

Build an online store with Kentico’s eCommerce solution including features such as a customizable checkout process, store reports, shipping and tax calculation, rule-based discounts and multiple payment methods. Kentico integrates with systems such as SalesForce and Data.com, as well as payment gateways and shipping providers.

Kentico offers real-time customer-centric marketing with a drag-and-drop interface for creating automated campaigns and modifying the flow of activities. Other online marketing features include contract tracking, lead scoring, email marketing, web analytics and social media marketing.

The platform’s responsive design capabilities ensure a consistent experience regardless of device or location with mobile-ready websites and support for multiple languages. Kentico’s translator makes adding website languages easy, with warnings for the pages that have not yet been translated or aren't yet up to date with the default language version.

Xperience Overview

Pricing

Starting from
US$7 999,00

Pricing options

Free Trial
One Time License
Subscription
Value for money

Kentico CMS Ultimate
from $7,999

Kentico EMS
from $15,999


Xperience Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
Arabic, Chinese (Simplified), Czech, Dutch, English and 7 others, French, German, Italian, Polish, Russian, Spanish, Thai

Media

Xperience's applications are accessed from the main menu in the dashboard
Easily edit and preview the website's design, text, photos etc. in Xperience
Users can customize the welcome page of Xperience's dashboard to show only what they need
Kentico's simple, easy and customizable form builder
Easy access to Xperience's help database straight off the dashboard
Workflow charts are made simply with Xperience
Xperience video Xperience screenshot: Xperience's applications are accessed from the main menu in the dashboard Xperience screenshot: Easily edit and preview the website's design, text, photos etc. in Xperience Xperience screenshot: Users can customize the welcome page of Xperience's dashboard to show only what they need Xperience screenshot: Kentico's simple, easy and customizable form builder Xperience screenshot: Easy access to Xperience's help database straight off the dashboard Xperience screenshot: Workflow charts are made simply with Xperience

Xperience Reviews

Xperience Reviews

Overall rating
4,4
/
5
Excellent
21

Very good
15

Average
4

Poor
1

Terrible
0

Value for Money
4,3
Features
4,3
Ease of Use
4,2
Customer Support
4,2
88% recommended this app
Chetan S.

Value for Money and superb licensing

We use Kentico literally for everything. Portals, websites, applications, platforms and driving e-commerce for our needs. My experience with kentico over last 6 years is pretty phenomenal.


Graham B.

Kentico CMS/EMS Great Features for Most Business

The Kentico CMS/EMS product has delivered substantial capabilities for our clients which would have only been achievable with multiple products otherwise. We have delivered microsites through to enterprise financial services websites with onerous security requirements which shows the breadth of the abilities. The Kentico team have always been available to support the product and their passion is one of the key advantages of the product.


Verified Reviewer

Hmm- don't highly customize your website


Nik F.

Powerful but idiosyncratic CXM


Yusuf wajeeh U.

Kentico is a great CMS and is highly adaptable.

I have built couple of great sites for my USA based client using kentico and the client is quite happy with the performance and maintainability of the site.
Using kentico i have saved great amount of my development time as great feature like user management, single sign on using Facebook ,google and many other great features are just out of the box in kentico so you are not required to code them from scratch.
Also my client is also quite happy since he can edit/change the content on the fly on his own and also he can see the business performance easily from the kentico dashboard which he can use in his business strategies and planning.


Chetan S.
Industry: Information Services
Company size: 1 001-5 000 Employees

Value for Money and superb licensing

Used Daily for 2+ years
Reviewed on 2019/10/03
Review Source: Capterra

We use Kentico literally for everything. Portals, websites, applications, platforms and driving e-commerce for our needs. My experience with kentico over last 6 years is pretty phenomenal.

Pros

Licensing cost is pretty affordable and their license is per domain and not tied with number of users. Kentico’s support is really good and have a very active self driven community on their channel. Documentation is also good around the product.

Cons

I think over the years they are trying to and bend Kentico CMS to its limits so that influencers can influence decision to buy this product within their orgs. Kentico 12 was one such example. It came with many bugs.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Graham B.
Industry: Marketing & Advertising
Company size: 11-50 Employees

Kentico CMS/EMS Great Features for Most Business

Used Daily for 2+ years
Reviewed on 2019/12/04
Review Source: Capterra

The Kentico CMS/EMS product has delivered substantial capabilities for our clients which would have only been achievable with multiple products otherwise. We have delivered microsites through to enterprise financial services websites with onerous security requirements which shows the breadth of the abilities. The Kentico team have always been available to support the product and their passion is one of the key advantages of the product.

Pros

- Mid-market priced CMS which can deliver the capabilties which most business need
- Good WYSIWYG editing interface when correctly delivered by the chosen development team
- Great security
- Based on an open framework which can be enhanced to most requirements
- Marketing features enhance the overall value of the system
- Administration interface is really friendly and users love the ease of use in comparison to other content management systems

Cons

- Two development models - PortalEngine and MVC - mean that to move from one to the other requires a re-build of the site
- PortalEngine model has a limited support lifetime
- Pricing increases have been badly communicated to the development community

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Verified Reviewer
Industry: Consumer Goods
Company size: 51-200 Employees

Hmm- don't highly customize your website

Used Daily for 2+ years
Reviewed on 2019/01/14
Review Source: Capterra

Pros

The website is very nice looking. We've been able to put some pretty complicated customization in place. We have over 400 content pages on our website.

Cons

The team that implemented this website went for a highly customized version. It makes any change to the website very difficult- even for seasoned kentico professionals. And, the back-end data is a mess. I have to view three different reports to get information on my users, their subscriptions and activity. It's been a challenge.

Rating breakdown

Ease of Use

Likelihood to recommend: 5.0/10

Nik F.
Industry: Computer Software
Company size: 51-200 Employees

Powerful but idiosyncratic CXM

Used Weekly for 2+ years
Reviewed on 2018/12/09
Review Source: GetApp

Pros

Kentico is unparalleled at its price point as a comprehensive customer experience platform. With EMS, it has the power of an enterprise-class CMS, marketing automation and nurturing, personalization, e-commerce, and an incredibly deep bag of tricks through its API and integration options. It is not unfair to compare it to higher-end solutions such as Sitecore, which is bests in overall value and ease of use, if not in scalability. (Although Kentico, properly managed, can meet the needs of highly demanding websites.) The system is fairly easy to use once you learn your way around - all the components work similarly within a unified interface, so after training, it's not hard for a proficient user to execute more complex tasks without significant additional support. It is also one of the few solutions running on the Microsoft technical stack, which is an advantage if you are already standardized on Microsoft servers or Azure. Kentico is best if you are looking for a comprehensive marketing suite and want to avoid the headache of tying together your marketing and web stack.

Cons

Kentico doesn't work like a lot of systems. It is well thought out, but if you are coming from Wordpress, Drupal, or even Sitecore, it's going to feel pretty alien.

The system also suffers from jack-of-all-trades/master-of-none. I consider its CMS top-rate, but the marketing features are not quite up to par with the likes of Marketo or Pardot, and its e-commerce is very rudimentary (but getting better). That said, the integration out-of-the-box is where it wins, and having a less-than-leading-class marketing system that is truly integrated with your e-commerce is a substantial benefit and represents the real value of this system.

You should expect to lean on an integrator or build in-house development expertise (full disclosure: I used to work at an integrator - I no longer do). While a lot can be done without actual C# code, building out the CMS is still a highly technical task, on par with development on other platforms.

Kentico's underlying system has been around for many years, and has received some significant upgrades every year, but the core technology is showing its age. Kentico is taking some drastic measures to modernize the system and keep it supportable and relevant. But that may mean a bumpy road as you go through upgrades. Again, you will need some proper technical talent to keep the system running smoothly.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Yusuf wajeeh U.
Industry: Information Technology & Services
Company size: 1 001-5 000 Employees

Kentico is a great CMS and is highly adaptable.

Used Daily for 1+ year
Reviewed on 2018/09/23
Review Source: Capterra

I have built couple of great sites for my USA based client using kentico and the client is quite happy with the performance and maintainability of the site.
Using kentico i have saved great amount of my development time as great feature like user management, single sign on using Facebook ,google and many other great features are just out of the box in kentico so you are not required to code them from scratch.
Also my client is also quite happy since he can edit/change the content on the fly on his own and also he can see the business performance easily from the kentico dashboard which he can use in his business strategies and planning.

Pros

1. Highly configurable and adaptable according to your business need and requirement.
2. You can use things like Macros, custom modules etc to design configurable website.
3. Kentico provides great marketing campaign inbuilt for you website which you can configure from kentico admin panel to sent promotional mails ,offers etc
4. Provides support to wide range of approach like portal engine, MVC etc.
5. You can design great website by just dragging and dropping the webparts.
6. Site editor can easily manage the content displayed on the site and can also change layouts by dragging and dropping the component.
7. Provides feature like ecommerce also.
8. Provides analytics also to your website which you can see from kentico admin panel.

Cons

The only con that i can think of is that the price is on bit higher end.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8,4/10
Based on 41 user ratings
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Xperience Pricing

Xperience Pricing

Starting from
US$7 999,00
Free Trial
One Time License
Subscription
Value for money

Kentico CMS Ultimate
from $7,999

Kentico EMS
from $15,999

Kentico CMS Ultimate
from $7,999

Kentico EMS
from $15,999

Value for Money
4,3/5
Based on 41 user ratings
Compare value for money rating with alternatives
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Xperience Features

Xperience Features

API
Access Control
Activity Dashboard
Automatic Notifications
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Electronic Payments
Order Management
Product Catalog
Reporting & Statistics
SEO Management
Search Functionality
Social Media Integration
Template Management
Third Party Integration
Website Management
eCommerce Management
Features
4,3/5
Based on 41 user ratings
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Categories

Additional information for Xperience

Additional information for Xperience

Key features of Xperience

  • A/B testing
  • Authentication
  • Banner management
  • Bing maps
  • Booking system
  • Browser-based image editor
  • Categories
  • Cloud support
  • Contact management, email marketing and newsletters
  • Content lock and rating
  • Continuous integration
  • Custom pages and tables
  • Customizable roles
  • Detailed documention
  • Development productivity
  • Document management
  • Event calendar
  • Extensibility and API
  • Extensible and scalable platform
  • File, image and video uploading
  • Full-text search
  • Geo mapping and Google maps
  • Integration bus
  • Media library and gallery
  • Mobile website support
  • Modularization
  • Multilingual content
  • Permissions
  • RSS/Atom/XML syndication
  • Reporting
  • Security and membership
  • Shipping and tax calculation
  • Shopping cart, checkout process, online payments, discounts
  • Staging and synchronization
  • Tags, widgets and online forms
  • Team development
  • User interface personalization
  • Versioning and archiving
  • Visual studio integration
  • Web analytics and social marketing
  • Web farm support
  • Web standards

Benefits

Xperience by Kentico is an all-in-one solution that is out-of-the-box ready with a drag-and-drop interface for content editors and developers, as well as eCommerce and marketing managers.

Xperience offers an extensive set of customizable tools including an open API, enabling users to create and design websites according to a business’ needs, vision and style.

With Xperience’s fully integrated online marketing solution, businesses can get analytics from Facebook and Twitter, as well as real-time insights into customers’ behavior based on actions and engagements.

Businesses are mobile-ready with Xperience’s mobile preview option that shows how websites will adapt to various screen sizes and devices in an instant.

Xperience’s eCommerce solution integrates with external systems like payment gateways, shipping providers, and also EROs and CRMs like SalesForce and Sharepoint.

Xperience FAQs

Xperience FAQs

Below are some frequently asked questions for Xperience.

Q. What type of pricing plans does Xperience offer?

Xperience offers the following pricing plans:

Starting from: US$7 999,00

Pricing model: One Time License, Subscription

Free Trial: Available

Kentico CMS Ultimate from $7,999 Kentico EMS from $15,999

Q. What are the main features of Xperience?

Xperience offers the following features:

  • A/B testing
  • Authentication
  • Banner management
  • Bing maps
  • Booking system
  • Browser-based image editor
  • Categories
  • Cloud support
  • Contact management, email marketing and newsletters
  • Content lock and rating
  • Continuous integration
  • Custom pages and tables
  • Customizable roles
  • Detailed documention
  • Development productivity
  • Document management
  • Event calendar
  • Extensibility and API
  • Extensible and scalable platform
  • File, image and video uploading
  • Full-text search
  • Geo mapping and Google maps
  • Integration bus
  • Media library and gallery
  • Mobile website support
  • Modularization
  • Multilingual content
  • Permissions
  • RSS/Atom/XML syndication
  • Reporting
  • Security and membership
  • Shipping and tax calculation
  • Shopping cart, checkout process, online payments, discounts
  • Staging and synchronization
  • Tags, widgets and online forms
  • Team development
  • User interface personalization
  • Versioning and archiving
  • Visual studio integration
  • Web analytics and social marketing
  • Web farm support
  • Web standards

Q. Who are the typical users of Xperience?

Xperience has the following typical customers:

Large Enterprises, Mid Size Business

Q. What languages does Xperience support?

Xperience supports the following languages:

Arabic, Chinese (Simplified), Czech, Dutch, English, French, German, Italian, Polish, Russian, Spanish, Thai

Q. What type of pricing plans does Xperience offer?

Xperience has the following pricing plans:

One Time License, Subscription

Q. Does Xperience support mobile devices?

Xperience supports the following devices:

Android, iPhone, iPad

Q. What other apps does Xperience integrate with?

Xperience integrates with the following applications:

Campaign Monitor, Geo Targetly, HelpOnClick, ProProfs Chat, Salesforce Sales Cloud, SharePoint, SharpSpring, Siteimprove

Q. What level of support does Xperience offer?

Xperience offers the following support options:

Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials