Xperience

Xperience is a CMS, eCommerce and online marketing platform

About Xperience

Xperience by Kentico is a content management system (CMS) that includes content marketing and eCommerce tools with sophisticated features and functionality. It integrates with almost any back-end system and has a clean design, intuitive navigation and a flexible interface. Users can quickly access all sections of their website from one single area on the dashboard.

The built-in editor provides formatting features and the possibility of inserting images and videos directly. There are customizable forms and page templates where users can add, modify and delete any fields that aren't the right fit for their business.

Build an online store with Kentico’s eCommerce solution including features such as a customizable checkout process, store reports, shipping and tax calculation, rule-based discounts and multiple payment methods. Kentico integrates with systems such as SalesForce and Data.com, as well as payment gateways and shipping providers.

Kentico offers real-time customer-centric marketing with a drag-and-drop interface for creating automated campaigns and modifying the flow of activities. Other online marketing features include contract tracking, lead scoring, email marketing, web analytics and social media marketing.

The platform’s responsive design capabilities ensure a consistent experience regardless of device or location with mobile-ready websites and support for multiple languages. Kentico’s translator makes adding website languages easy, with warnings for the pages that have not yet been translated or aren't yet up to date with the default language version.

Pricing starting from:

US$7 999,00/one-time

  • Free Trial
  • One Time License
  • Free Version

Key benefits of Xperience

Xperience by Kentico is an all-in-one solution that is out-of-the-box ready with a drag-and-drop interface for content editors and developers, as well as eCommerce and marketing managers.

Xperience offers an extensive set of customizable tools including an open API, enabling users to create and design websites according to a business’ needs, vision and style.

With Xperience’s fully integrated online marketing solution, businesses can get analytics from Facebook and Twitter, as well as real-time insights into customers’ behavior based on actions and engagements.

Businesses are mobile-ready with Xperience’s mobile preview option that shows how websites will adapt to various screen sizes and devices in an instant.

Xperience’s eCommerce solution integrates with external systems like payment gateways, shipping providers, and also EROs and CRMs like SalesForce and Sharepoint.

Devices

Business size

S M L

Markets

Australia, Canada, United Kingdom, United States

Supported Languages

Arabic, Chinese, Czech, Dutch, English and 7 others, French, German, Italian, Polish, Russian, Spanish, Thai

Pricing starting from:

US$7 999,00/one-time

  • Free Trial
  • One Time License
  • Free Version

Images

Xperience's applications are accessed from the main menu in the dashboard
Easily edit and preview the website's design, text, photos etc. in Xperience
Users can customize the welcome page of Xperience's dashboard to show only what they need
Kentico's simple, easy and customizable form builder
Easy access to Xperience's help database straight off the dashboard
Workflow charts are made simply with Xperience
View 7 more
Xperience video
Xperience screenshot: Xperience's applications are accessed from the main menu in the dashboard Xperience screenshot: Easily edit and preview the website's design, text, photos etc. in Xperience Xperience screenshot: Users can customize the welcome page of Xperience's dashboard to show only what they need Xperience screenshot: Kentico's simple, easy and customizable form builder Xperience screenshot: Easy access to Xperience's help database straight off the dashboard Xperience screenshot: Workflow charts are made simply with Xperience

Features

Total features of Xperience: 66

  • A/B Testing
  • API
  • Access Controls/Permissions
  • Advertising Management
  • Analytics/ROI Tracking
  • Applications Management
  • Authentication
  • Behavior Analytics
  • Blogs
  • CRM
  • Campaign Management
  • Cataloging/Categorization
  • Categorisation/Grouping
  • Collaboration Tools
  • Contact Database
  • Content Library
  • Content Management
  • Content Publishing Options
  • Customer Journey Mapping
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Synchronization
  • Document Classification
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Electronic Forms
  • Electronic Payments
  • Email Marketing
  • Event Calendar
  • Event Management
  • Full Text Search
  • Geographic Maps
  • Group Management
  • Image Library
  • Inventory Management
  • Landing Pages/Web Forms
  • Lead Management
  • Lead Nurturing
  • List Management
  • Live Chat
  • Marketing Automation
  • Media Library
  • Multi-Channel Marketing
  • Multi-Store
  • Newsletter Management
  • Order Management
  • Real-Time Chat
  • Returns Management
  • SEO Management
  • Sales Tax Management
  • Shipping Management
  • Shopping Cart
  • Social Marketing
  • Social Promotion
  • Text Editing
  • User Profiles
  • Version Control
  • Video Streaming
  • Website Analytics
  • Website Management
  • eCommerce Management

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Reviews

Overall rating

4,4 /5
(42)
Value for Money
4,3/5
Features
4,3/5
Ease of Use
4,2/5
Customer Support
4,3/5

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Showing 5 reviews of 42
Ali K.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The most CMS/DXP complete PLATFORM with unique features

Reviewed on 2021/02/23

The experience of working with a versatile platform (DXP) that is both light and powerful makes...

The experience of working with a versatile platform (DXP) that is both light and powerful makes good sense to me as an admin and consultant. The companies we advise often do not specialize in IT, but they are successful entrepreneurs and businessmen looking for good quality work, and Xperience is one of the valuable options on our shortlist, which is at our highest standard. It is valuable in terms of service, support and security, and is reasonably priced for large companies looking for true performance and high-quality enterprise products and services.

Pros

Installation Xperience on Microsoft Azure Cloud is pretty easy. It has a compact and professional administration dashboard where everything is available at a glance because it's customizable with my favorite pinned tools, also I've personalized marketing automation with my preferred content and settings. I also like the web analytics features with clean design and useful information about visitors and users' activities. Xperience is more than a CMS and its Digital Experience Platform (DXP) means all you need for your website management, business marketing, and e-commerce are all in one platform.

Cons

We have been working with Xperience DXP for many years, Yes, there is nothing I can write about missing features. They've very good support and if you have a problem with any part, the support team will respond immediately and if there is a bug, it will be fixed before you know it.

Graham B.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Kentico CMS/EMS Great Features for Most Business

Reviewed on 2019/12/04

The Kentico CMS/EMS product has delivered substantial capabilities for our clients which would have...

The Kentico CMS/EMS product has delivered substantial capabilities for our clients which would have only been achievable with multiple products otherwise. We have delivered microsites through to enterprise financial services websites with onerous security requirements which shows the breadth of the abilities. The Kentico team have always been available to support the product and their passion is one of the key advantages of the product.

Pros

- Mid-market priced CMS which can deliver the capabilties which most business need
- Good WYSIWYG editing interface when correctly delivered by the chosen development team
- Great security
- Based on an open framework which can be enhanced to most requirements
- Marketing features enhance the overall value of the system
- Administration interface is really friendly and users love the ease of use in comparison to other content management systems

Cons

- Two development models - PortalEngine and MVC - mean that to move from one to the other requires a re-build of the site
- PortalEngine model has a limited support lifetime
- Pricing increases have been badly communicated to the development community

Verified Reviewer
Overall rating
  • Industry: Consumer Goods
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Hmm- don't highly customize your website

Reviewed on 2019/01/14

Pros

The website is very nice looking. We've been able to put some pretty complicated customization in place. We have over 400 content pages on our website.

Cons

The team that implemented this website went for a highly customized version. It makes any change to the website very difficult- even for seasoned kentico professionals. And, the back-end data is a mess. I have to view three different reports to get information on my users, their subscriptions and activity. It's been a challenge.

Nik F.
Overall rating
  • Industry: Computer Software
  • Company size: 51-200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Powerful but idiosyncratic CXM

Reviewed on 2018/12/09

Pros

Kentico is unparalleled at its price point as a comprehensive customer experience platform. With EMS, it has the power of an enterprise-class CMS, marketing automation and nurturing, personalization, e-commerce, and an incredibly deep bag of tricks through its API and integration options. It is not unfair to compare it to higher-end solutions such as Sitecore, which is bests in overall value and ease of use, if not in scalability. (Although Kentico, properly managed, can meet the needs of highly demanding websites.) The system is fairly easy to use once you learn your way around - all the components work similarly within a unified interface, so after training, it's not hard for a proficient user to execute more complex tasks without significant additional support. It is also one of the few solutions running on the Microsoft technical stack, which is an advantage if you are already standardized on Microsoft servers or Azure. Kentico is best if you are looking for a comprehensive marketing suite and want to avoid the headache of tying together your marketing and web stack.

Cons

Kentico doesn't work like a lot of systems. It is well thought out, but if you are coming from Wordpress, Drupal, or even Sitecore, it's going to feel pretty alien.

The system also suffers from jack-of-all-trades/master-of-none. I consider its CMS top-rate, but the marketing features are not quite up to par with the likes of Marketo or Pardot, and its e-commerce is very rudimentary (but getting better). That said, the integration out-of-the-box is where it wins, and having a less-than-leading-class marketing system that is truly integrated with your e-commerce is a substantial benefit and represents the real value of this system.

You should expect to lean on an integrator or build in-house development expertise (full disclosure: I used to work at an integrator - I no longer do). While a lot can be done without actual C# code, building out the CMS is still a highly technical task, on par with development on other platforms.

Kentico's underlying system has been around for many years, and has received some significant upgrades every year, but the core technology is showing its age. Kentico is taking some drastic measures to modernize the system and keep it supportable and relevant. But that may mean a bumpy road as you go through upgrades. Again, you will need some proper technical talent to keep the system running smoothly.

Yusuf wajeeh U.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1 001-5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Kentico is a great CMS and is highly adaptable.

Reviewed on 2018/09/23

I have built couple of great sites for my USA based client using kentico and the client is quite...

I have built couple of great sites for my USA based client using kentico and the client is quite happy with the performance and maintainability of the site.
Using kentico i have saved great amount of my development time as great feature like user management, single sign on using Facebook ,google and many other great features are just out of the box in kentico so you are not required to code them from scratch.
Also my client is also quite happy since he can edit/change the content on the fly on his own and also he can see the business performance easily from the kentico dashboard which he can use in his business strategies and planning.

Pros

1. Highly configurable and adaptable according to your business need and requirement.
2. You can use things like Macros, custom modules etc to design configurable website.
3. Kentico provides great marketing campaign inbuilt for you website which you can configure from kentico admin panel to sent promotional mails ,offers etc
4. Provides support to wide range of approach like portal engine, MVC etc.
5. You can design great website by just dragging and dropping the webparts.
6. Site editor can easily manage the content displayed on the site and can also change layouts by dragging and dropping the component.
7. Provides feature like ecommerce also.
8. Provides analytics also to your website which you can see from kentico admin panel.

Cons

The only con that i can think of is that the price is on bit higher end.

Showing 5 reviews of 42 Read all reviews

Xperience FAQs

Below are some frequently asked questions for Xperience.

Xperience offers the following pricing plans:

  • Starting from: US$7 999,00/one-time
  • Pricing model: One Time License, Free
  • Free Trial: Available

Kentico CMS Ultimate from $7,999 Kentico EMS from $15,999

We do not have any information about Xperience features

Xperience has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Xperience supports the following languages:

Arabic, Chinese, Czech, Dutch, English, French, German, Italian, Polish, Russian, Spanish, Thai

Xperience supports the following devices:

Xperience integrates with the following applications:

Data.com Contacts, Microsoft SharePoint, Salesforce Sales Cloud

Xperience offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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