About Acquire

Acquire equips enterprise teams with the digital tools they need to create the best customer experiences. With features including secure cobrowsing, AI chatbots, live chat, and video calling. Acquires flexible and scalable software suite meets the customer service and support needs of any business on any device.

Key benefits of Acquire

Acquire includes one-way and two-way video calling, allowing the customer to choose whether or not they wish to be visible to the support agent, but still be able to see them.

A one-click call button on users’ websites allows customers to call for free.

Acquire offers instant file sharing through chat windows, with peer-to-peer encryption and secure cloud storage enabling sensitive documents to be shared and accessed from any web-enabled device.

Speech recognition enables users to make notes while on a call, or can be used for call transcription.

Acquire’s co-browsing feature enables users to interact directly with customers’ web browsers, highlighting sections, clicking on links, and filling out forms.

Calls can be recorded for staff training, performance reviews, record keeping, and error reduction.

Devices

Business size

S M L

Markets

Australia, Canada, United Kingdom, Japan, United States

Supported Languages

English

Images

Acquire chatbot
Acquire live visitors list
Acquire smart suggestions
View 4 more
Acquire video
Acquire screenshot: Acquire chatbot Acquire screenshot: Acquire live visitors list Acquire screenshot: Acquire smart suggestions

Features

Total features of Acquire: 47

  • A/B Testing
  • API
  • Activity Dashboard
  • Auto-Responders
  • Call Center Management
  • Call Recording
  • Canned Responses
  • Chat/Messaging
  • Communication Management
  • Content Creation
  • Customer Database
  • Customer Engagement
  • Customizable Branding
  • Data Visualization
  • Email Management
  • Event Logs
  • Feedback Management
  • File Sharing
  • File Transfer
  • Geotargeting
  • Knowledge Base Management
  • Live Chat
  • Mobile Access
  • Multi-Channel Communication
  • Offline Form
  • Onboarding
  • Performance Metrics
  • Proactive Chat
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Remote Access/Control
  • Reporting/Analytics
  • SMS Messaging
  • SSL Security
  • Screen Sharing
  • Self Service Portal
  • Session Transfer
  • Social Media Integration
  • Surveys & Feedback
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Way Audio & Video
  • Video Support
  • Virtual Assistant
  • Visual Analytics
  • Website Visitor Tracking

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Reviews

Overall rating

4,9 /5
(19)
Value for Money
5/5
Features
5/5
Ease of Use
4,9/5
Customer Support
5/5

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Showing 5 reviews of 19
Kishore K.
Overall rating
  • Industry: Education Management
  • Company size: 501-1 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

One of the Best tool for Customer Management

Reviewed on 2020/10/01

Overall it was good

Overall it was good

Pros

Easy to access, Multiple Logins can be created. The best part is that you can check on the real time visitors on your webpage and you can start initiate the chat so that you do not miss on any customers. It helps to convert more number of leads in the given scenario

Cons

Cost of the product is bit high and charging platform fee is also high

Mayur B.
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Best Live Chat Software

Reviewed on 2016/04/27

Tagove is the trouble-free platform to install and working very well. Most of the time, I am using...

Tagove is the trouble-free platform to install and working very well. Most of the time, I am using co-browsing, live chat, and voice calls. Actually, the best thing of Tagove is it includes and video and voice call... Its two-way video chat is predictable form where the customer and support agent can both see and hear each other. It offers outstanding co-browsing features to help out representative’s support customers.

Pros

Tagove supports instant chat.
I haven’t found any trouble in the installation and the support was also great.
I really recommend this extension to all.

Cons

One missing feature of this is mobile apps. Nowadays mobile ready chat is a must, as we had talked with; they are coming up with this as well. And in 14 days free trial of their services, they only offer the basic package that just allows for live video chat, voice calls and text chat with co-browsing. Any other highly developed features Tagove has would only be made accessible with the paid Premium package.

Gunjan G.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Review Source

Overall rating

Tagove A excellent collaborator

Reviewed on 2017/02/21

Love this tool! that really allows Smooth video chat on the browser.
Very simple to use and no...

Love this tool! that really allows Smooth video chat on the browser.
Very simple to use and no installations required.
Will be a perfect tool for customer service, along with their other features like co browsing.
suggest everyone to try it out.

Verified Reviewer
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

The best video chat and co-browsing

Reviewed on 2018/04/16

Pros

Tagove makes everything so easy -- it's easy to set up, it's easy to use, and it's an amazingly powerful tool.

Cons

Nothing. The support is excellent, the software is sound and bug-free, and it's a great value for the price.

Sophia H.
Overall rating
  • Industry: Computer Software
  • Company size: 51-200 Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

very useful tool for business!

Reviewed on 2016/05/26

Tagove is the ultimate platform for businesses to provide live video chat, voice call software with...

Tagove is the ultimate platform for businesses to provide live video chat, voice call software with Screen sharing and co browsing. It is very easy to use and I think you might want to take training to use this soft because it’s very user friendly software to use.

Pros

The best features I have seen in this software are about video conferencing. It has an instant connection feature with high quality and you can record them without any other software installation.

Cons

I am using this software from last 6 months, but I have not faced any problem to use that. I know everything is not perfect in the world so please do availability in a mobile app.

Showing 5 reviews of 19 Read all reviews

Acquire FAQs

Below are some frequently asked questions for Acquire.

Acquire offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

$40 per agent per month. Enterprise pricing available on request.

We do not have any information about Acquire features

Acquire has the following typical customers:

51-200, 201-500, 501-1 000, 1 001+

Acquire supports the following languages:

English

Acquire supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Acquire integrates with the following applications:

Facebook, Freshdesk, Freshservice, Google Analytics, HubSpot CRM, Keap, Okta, OneLogin, Salesforce Sales Cloud, Shopify, Slack, SugarCRM, Telegram, Twitter, WordPress, Zapier, Zendesk, Zoho CRM, Zoho CRM Plus

Acquire offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Acquire.