Volgistics
About Volgistics
Volgistics is a web-based software with a user-friendly interface that manages past, current and future volunteers and coordinators. Users can assign and track roles within many types of organizations from small local animal shelters to large international services.
Users can collect information from prospective volunteers using the online volunteer application forms and store it in the Volgistics database. Organizations can track volunteer hours and see which volunteers are signed in and when they sign out, as well as who is scheduled to come in later. Users can look up names and assignments according to agency, program, branch office, department, event, and more.
Coordinators and supervisors can be assigned to one or multiple tasks and then provided with information about assigned volunteers and their schedules. Automatic alerts are sent when schedules are changed and users can communicate with volunteers using various channels, including messaging through the volunteer portal.
With Volgistics, users can customize field names and drop down lists according to their organization, and tailor schedule features and checklist items. The Tickler checklist option allows users to track volunteers’ orientations, health screenings, background checks and evaluations, or if they are eligible for an award. Users can also generate custom reports in PDF or Excel format and have them emailed, printed or saved in the database.
Pricing starting from:
US$9.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Volgistics
Volgistics is web-based so users can manage their volunteer database from any computer, at home or on the go.
With the optional VicNet module, each volunteer has access to their own profile and can update their information, receive messages and sign up for schedule openings.
When adding a new volunteer record to Volgistics it can be marked as an individual record or a group record to track groups of people who serve collectively.
Users can search and view volunteers in Volgistics based on classifications such as adult, junior, employee, RSVP, periodic, etc. and mark selected volunteers with tags.
The ‘site level access’ feature enables organizations to create two or more ‘sites’ in their Volgistics database in which specific coordinators will have access to only a particular group of volunteer records.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English
Pricing starting from:
US$9.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Volgistics: 56
Alternatives
VolunteerHub
Track It Forward
Connecteam
monday.com
Reviews
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- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Volgistics Value in Productivity
Reviewed on 2023/02/21
I have really enjoyed utilizing this program. If I don't know something or I'm in doubt I send an...
I have really enjoyed utilizing this program. If I don't know something or I'm in doubt I send an e-mail to the IT support department, and they are awesome. They respond to me within a few minutes, and they are very specific and detailed on their answers. I love the fact that at times I really don't know how to express myself correctly on the questions I have, and they respond with ideas or situations of what I might be wanting to ask. This in return allows me to not feel frustrated but very appreciative about the fact that I know the people behind the scenes are always there to support me, plus they are able to help me, once they know what I'm trying to say. It is just great to know that you have such an amazing team to support you always. Now that I know that there is so much more to learn about this product, I will be asking more questions, Ha! Ha!Thank you
Pros
I like the fact that I can always go back and see not only the present volunteers but the archived ones as well. This feature allows me to go back and find out information about the previous volunteers i.e. how many hours they donated, when they started and when they left, which departments they helped and now that I used the notes, it allows me to see why they were absent and why they decided to leave the program. Lots of great information needed, especially when they request me a letter of reference.
Cons
I think that there is so much opportunity to best utilized this program and yet at times we don't even know about it. I think that this program should come with a manual of all the features available.
- Industry: Nonprofit Organization Management
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best software and customer service ever
Reviewed on 2023/02/14
I realized before having volgistics I was doing far too much work. Volgistics does it for me.
I realized before having volgistics I was doing far too much work. Volgistics does it for me.
Pros
This is the easiest to use software i've ever had. The support is top notch. I email with 3-6 questions per week and they always get back to me immediately and with step-by-step instructions. Always so nice and helpful. Worth every penny.
Cons
I have nothing- everything is amazing. I can't think of anything I like least.
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
This system is not user friendly, we genuinely gave this system a chance, it failed. Waist of...
Reviewed on 2018/04/25
Pros
The price point worked well for our organization. It has capacity to store a large number of volunteers.
Cons
Navigation is not smooth with the examples of location of save buttons, navigating back and forth between pages, the search feature is very specific and awkward, inserting graphics within emails is cumbersome, there is no live chat in order to troubleshoot, customer has to email back and forth to customer service which takes a long time, system logs you out automatically without saving so if you have to walk away from the computer to take an extended call, you will lose your work. If you don't enable pop-up windows on your computer, the system will act like you are still logged in so you THINK you are completing a task when in fact you are not. When voicing disappointment with the service, I was passively reminded that there is no extra charge to ask questions, this is not something Volgistics should be hanging their hat on, a paying customer should be able to ask questions on how to use a system they're paying for. The 3 times I did use that feature, they were "unable to help" me.
After losing a significant amount of work, customer service did not offer any compensation and were quick to let me know how to close out my account. The lack of user friendliness takes up a significant amount that for organizations that uses volunteers in order to operate most likely do not have.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Volgistics Appreciation
Reviewed on 2022/08/10
My overall experience is very good. I appreciate the versatility in customizing data gathered and...
My overall experience is very good. I appreciate the versatility in customizing data gathered and the reportability of the data. The Support Team is outstanding. They respond quickly to my support requests, often within minutes, (by email, we do not have the phone support level) and they always make sure I understand how to accomplish what I need to do. Even if what I ask for can't be done, they help me with workarounds and add my request to the future development list. I appreciate the video tutorials in Volgistics in addition to the wealth of written tutorials. It has been the number one recommended software by volunteer managers in the various roundtables I've attended over the years. It was already in place when I was hired and Volgistics is the only volunteer management software I have used so I cannot compare it to others. A staff person acquainted with our donor software who was also managing volunteers for her department thought Volgistics very intuitive and easy to use.
Pros
#1 Appreciate creating an online application within this software and that it automatically attaches to the applicant's profile when submitted.
#2 Ease of customizable reporting, and automated reports sent directly to my inbox.
#3 Self scheduling for volunteers, team leads are very grateful for this feature.
Cons
#1 Limited space in the application form.
#2 We have one application that serves multiple sites, it would be great to send alerts to the appropriate staff person by the site chosen.
- Industry: Museums & Institutions
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Volgistics is My Connection to Volunteers and Staff
Reviewed on 2022/02/08
It has been wonderful. They are so responsive to questions and sharing upgrades. I am a part of a...
It has been wonderful. They are so responsive to questions and sharing upgrades. I am a part of a Volunteer Coordinators group in my county, and almost all of our organizations use Volgistics. Our county government even got it for their volunteer corps because of the positive experiences the rest of us have had. I wouldn't want to use any other volunteer software!!!!!
Pros
It is intuitive and user-friendly. I was able to navigate and explore when I started this job, and have found so many uses that have streamlined my job and provided other staff with helpful information/features that they can use as well. When I am asked for volunteer data for grants and other projects, I am able to quickly provide it, which I know is appreciated by our Garden team.
Cons
Switching volunteers from active to inactive in assignments has sometimes been problematic because it seems we lose the data for future reports. It may be that I'm going about it the wrong way; it's something I'm working on.
Volgistics FAQs
Below are some frequently asked questions for Volgistics.Q. What type of pricing plans does Volgistics offer?
Volgistics offers the following pricing plans:
- Starting from: US$9.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
The monthly service fee is all-inclusive and is based on the number of volunteers to track, the number of system operators, and whether you'd like to include the optional VicNet, VicTouch, and VicDocs modules.
Q. Who are the typical users of Volgistics?
Volgistics has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Volgistics support?
Volgistics supports the following languages:
English
Q. Does Volgistics support mobile devices?
Volgistics supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Volgistics integrate with?
Volgistics integrates with the following applications:
Verified First
Q. What level of support does Volgistics offer?
Volgistics offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base
Related categories
See all software categories found for Volgistics.
