Volgistics

Volgistics

Software for volunteer recruiting, tracking and coordination

4.5/5 (57 reviews)

Volgistics Overview

Volgistics is a web-based software with a user-friendly interface that manages past, current and future volunteers and coordinators. Users can assign and track roles within many types of organizations from small local animal shelters to large international services.

Users can collect information from prospective volunteers using the online volunteer application forms and store it in the Volgistics database. Organizations can track volunteer hours and see which volunteers are signed in and when they sign out, as well as who is scheduled to come in later. Users can look up names and assignments according to agency, program, branch office, department, event, and more.

Coordinators and supervisors can be assigned to one or multiple tasks and then provided with information about assigned volunteers and their schedules. Automatic alerts are sent when schedules are changed and users can communicate with volunteers using various channels, including messaging through the volunteer portal.

With Volgistics, users can customize field names and drop down lists according to their organization, and tailor schedule features and checklist items. The Tickler checklist option allows users to track volunteers’ orientations, health screenings, background checks and evaluations, or if they are eligible for an award. Users can also generate custom reports in PDF or Excel format and have them emailed, printed or saved in the database.

Pricing

Starting from
US$9,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English

Volgistics Reviews

Overall rating
4.5/5
88% positive reviews
39
Excellent
11
Very good
4
Average
2
Poor
1
Terrible
Vickie F.

Volunteer Program Comes Alive with Volgistics

Used Daily for 2+ years
Reviewed on 2016/12/01
Review Source: Capterra

We launched Volgistics August 2014, after taking advantage of the free trial period to experiment with the system. We are very satisfied with the results. As we've become more familiar with the software, we use more of the features. Before we purchased Volgistics as our management tool, we didn't have an integrated system to handle all the county departments that use volunteers. That's all changed. Volgistics brought us into the 21st century. For the first time, we know who all the volunteers are, where they volunteer , what they do, when and for how long. The robust reporting features provide the data we need to manage the program and share the stories about the valuable contributions volunteers make in our community. In June 2015, I took advantage of another offer Volgistics made available and that was to start an administrators users group to share experiences and learn from one another. The group continues to meet monthly and everyone leaves the learning session energized with their newly obtained skills. We use VicNet, VicTouch, and the Docs features. We just launched the text messaging option and look forward to the opportunity that will bring to improve communication. And lastly, Volgistics has a great support team.

Pros

Ease of use, reporting, communication features and continuous upgrades, reasonable cost

Cons

I wish there were more features regarding coordinators. For example, as an administrator I'd like to view coordinator information much like we do volunteers using Set-up, Other options, Volunteer list especially dates entered, last VicNet access, last activity.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Janet C.

Volgistics is a powerful tool! It's a great product! I heartily recommend it!

Used Weekly for 6-12 months
Reviewed on 2018/12/11
Review Source: Capterra

Pros

o It can handle just about any kind of business/organization requirments.
o It can produce just about any kind of report you need, using either the (unmodified) stock reports or stock reports you can modify to your own requirements.
o The online help topics (both written and videos) are EXCELLENT!
o The email help (writing to a real person) is fast, knowledgeable, and helpful.
o You can use as many or as few of the options as you want. The more you use, the better able you will be to generate information quickly by searches or reports.

Cons

I have to preface this by saying that this is NOT A FLAW in the app. It is advice for best implementing a powerful and incredibly useful tool.

Volgistics can do so much, it is so powerful, that for individuals not familiar with databases or how to use (and tweak) them, or implement them, it might be difficult to know where to start or which of the many options to use. For a small organization that barely has the time or staff to do its regular work, this might be a show-stopper. Organizations MUST ALLOW TIME for someone to set the product up correctly. If they do, this product will make their work so much easier and effective.

This is what happened in the organization I'm working with. I'm a volunteer now, but have extensive background in databases from my corporate days. The organization is so small that the person assigned to implement Volgistics simply didn't have the time to work on it because of her existing workload. I stepped in and became the Volgistics/VicNet guru. I was able to do the homework and then show her how to use it. That worked well and kept the implementation moving forward. Otherwise, it might not have happened.

If you make the commitment to use Volgistics, make the commitment to have the time available to implement it.

Response from Volgistics

Wow, thank you for the review! We're so glad that you've made the time investment for Volgistics to work well for you, and that we're able to help you accomplish your mission.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Ellen S.

Robust software for volunteer scheduling

Used Daily for 2+ years
Reviewed on 2017/12/12
Review Source: Capterra

Easy scheduling, instant response from customer support, good reporting, amazingly complete volunteer database with so many ways to enter data.

Pros

The volunteer interface with the software is so easy to use. A 10 minute demonstration and 98% of our volunteers are off and running. The support could not be better, within minutes you have an answer to your question, and if you don't look at it promptly, you receive an email saying it is there. Once you find your way around the reports, the reporting is very good. Schedule reminders are sent to all volunteers reminding them of their assignments which is awesome.

Cons

We run a neighbor to neighbor village and we would have liked a donor and member database. We have found a work-a-round for the members, although it means more data entry on our part.
The reports are not always intuitive and it takes a while to get the data you want to see in the report.

Response from Volgistics

Thank you for the review! We're glad that Volgistics is a good fit for you, and we appreciate your feedback on the reporting features.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Avonte J.

Simply the best!

Used Daily for 2+ years
Reviewed on 2018/01/17
Review Source: Capterra

Pros

I use Volgistics on a daily basis to manage our database of 300+ volunteers. It is the simplest yet most comprehensive volunteer management system that I have used...and I do have direct experience with other systems. Volunteer processing, report generation and database management are very straightforward. On the rare occasion that we need help, the support team is incredibly responsive. Our volunteers love it also. From online applications to self-scheduling, our volunteers have universally given very positive feedback. Volgistics is one of my most important productivity tools. It is great.

Cons

Although there isn't an app, the mobile site works for self-scheduling. To my knowledge, there isn't a mobile site for the "back end" which is what I use primarily. That would be helpful for times that I need to use the system while on the go.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Joe L.

Best Volunteer Management Software

Used Daily for 2+ years
Reviewed on 2018/05/09
Review Source: Capterra

I have used this program at the last 3 non profits I have come into. I believe in the program because of all the benefits it offers. It truly helps maintain records, save time and is the best tool any volunteer manager can ask for!

Pros

This is the best software. They are low cost, offer great benefits and the programs does so much! I travel the country fixing volunteer programs, and have brought the volgistics program to the last 3 non profits who still use the software to this day. It tracks hours, checklists and trainings, allows for text alerts, builds schedules and much much much much (not a type) more. The program does so much to help volunteer departments fill the need of the organization. It truly is the Cadillac of volunteer programs and will do you great service.

Cons

To be honest, there truly are no cons to the program. You will LOVE Volgistics! It is an amazing program.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
User Recommendation
8.3/10
Based on 57 reviews
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Volgistics Pricing

Starting from
US$9,00/month
Pricing options
Free Trial
Subscription
Value for money

The monthly service fee is all-inclusive and is based on the service level chosen. Service levels are based on the number of volunteers to track, the number of system operators, and the option for VicNet and VicTouch integration.

Value for Money
4.4/5
Based on 57 reviews
Compare value for money rating with alternatives

Volgistics Features

  • Activity Tracking
  • Automatic Notifications
  • Automatic Reminders
  • Customizable Reporting
  • Data Import/Export
  • Recruiting Management
  • Time & Attendance Tracking

  • API
  • Activity Dashboard
  • Applicant Tracking
  • Customizable Branding
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Real Time Reporting
  • Reporting & Statistics
  • Self Service Portal
  • Third Party Integration
Features
4.1/5
Based on 57 reviews
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Additional information for Volgistics

Key features of Volgistics

  • Application forms
  • Attendance management
  • Awards
  • Calendar management
  • Checklists
  • Custom reports
  • Document storage
  • Group tracking
  • Multi-site capabilities
  • PDF and Excel reports
  • Recruiting
  • Scheduling
  • Sign-in kiosk
  • Text and email communication
  • Tracking and reporting
  • User rights
  • Volunteer portal
  • Volunteer profiles
  • Website integration

Benefits

Volgistics is web-based so users can manage their volunteer database from any computer, at home or on the go.

With the optional VicNet module, each volunteer has access to their own profile and can update their information, receive messages and sign up for schedule openings.

When adding a new volunteer record to Volgistics it can be marked as an individual record or a group record to track groups of people who serve collectively.

Users can search and view volunteers in Volgistics based on classifications such as adult, junior, employee, RSVP, periodic, etc. and mark selected volunteers with tags.

The ‘site level access’ feature enables organizations to create two or more ‘sites’ in their Volgistics database in which specific coordinators will have access to only a particular group of volunteer records.

Volgistics FAQs

Below are some frequently asked questions for Volgistics.

Q. What type of pricing plans does Volgistics offer?

Volgistics offers the following pricing plans:

Starting from: US$9,00/month

Pricing model: Subscription

Free Trial: Available

The monthly service fee is all-inclusive and is based on the service level chosen. Service levels are based on the number of volunteers to track, the number of system operators, and the option for VicNet and VicTouch integration.

Q. What are the main features of Volgistics?

Volgistics offers the following features:

  • Application forms
  • Attendance management
  • Awards
  • Calendar management
  • Checklists
  • Custom reports
  • Document storage
  • Group tracking
  • Multi-site capabilities
  • PDF and Excel reports
  • Recruiting
  • Scheduling
  • Sign-in kiosk
  • Text and email communication
  • Tracking and reporting
  • User rights
  • Volunteer portal
  • Volunteer profiles
  • Website integration

Q. Who are the typical users of Volgistics?

Volgistics has the following typical customers:

Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Volgistics support?

Volgistics supports the following languages:

English

Q. What type of pricing plans does Volgistics offer?

Volgistics has the following pricing plans:

Subscription

Q. Does Volgistics support mobile devices?

We do not have any information about what devices Volgistics supports

Q. What other apps does Volgistics integrate with?

Volgistics integrates with the following applications:

ImportOmatic

Q. What level of support does Volgistics offer?

Volgistics offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Video Tutorials