About Volgistics

Volgistics is a web-based software with a user-friendly interface that manages past, current and future volunteers and coordinators. Users can assign and track roles within many types of organizations from small local animal shelters to large international services.

Users can collect information from prospective volunteers using the online volunteer application forms and store it in the Volgistics database. Organizations can track volunteer hours and see which volunteers are signed in and when they sign out, as well as who is scheduled to come in later. Users can look up names and assignments according to agency, program, branch office, department, event, and more.

Coordinators and supervisors can be assigned to one or multiple tasks and then provided with information about assigned volunteers and their schedules. Automatic alerts are sent when schedules are changed and users can communicate with volunteers using various channels, including messaging through the volunteer portal.

With Volgistics, users can customize field names and drop down lists according to their organization, and tailor schedule features and checklist items. The Tickler checklist option allows users to track volunteers’ orientations, health screenings, background checks and evaluations, or if they are eligible for an award. Users can also generate custom reports in PDF or Excel format and have them emailed, printed or saved in the database.

Key benefits of Volgistics

Volgistics is web-based so users can manage their volunteer database from any computer, at home or on the go.

With the optional VicNet module, each volunteer has access to their own profile and can update their information, receive messages and sign up for schedule openings.

When adding a new volunteer record to Volgistics it can be marked as an individual record or a group record to track groups of people who serve collectively.

Users can search and view volunteers in Volgistics based on classifications such as adult, junior, employee, RSVP, periodic, etc. and mark selected volunteers with tags.

The ‘site level access’ feature enables organizations to create two or more ‘sites’ in their Volgistics database in which specific coordinators will have access to only a particular group of volunteer records.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

Supported Languages

English

Images

Look up volunteers by name and view their information, history, schedule and more with Volgistics
View detailed volunteer history including status, hours and awards with Volgistics
The Volgistics dashboard includes schedule information, hours, messages, news and more
Volgistics' volunteer information center is where volunteers use a PIN code to check-in or check-out
View 5 more
Volgistics video
Volgistics screenshot: Look up volunteers by name and view their information, history, schedule and more with Volgistics Volgistics screenshot: View detailed volunteer history including status, hours and awards with Volgistics Volgistics screenshot: The Volgistics dashboard includes schedule information, hours, messages, news and more Volgistics screenshot: Volgistics' volunteer information center is where volunteers use a PIN code to check-in or check-out

Features

Total features of Volgistics: 62

  • Action Item Tracking
  • Activity Tracking
  • Ad hoc Query
  • Alerts/Notifications
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Built-In Database
  • Calendar Management
  • Certification Tracking
  • Clock In / Out
  • Communication Management
  • Contact Management
  • Customizable Fields
  • Customizable Reports
  • Data Extraction
  • Data Import/Export
  • Deadline Management
  • Document Storage
  • Duplicate Detection
  • Email Alerts
  • Email Distribution
  • Event Logs
  • Event Management
  • Event Scheduling
  • Historical Reporting
  • Interaction Tracking
  • Label Printing
  • Manual Time Entry
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Country
  • Multi-Location
  • Multiple User Accounts
  • Personalization
  • Purchasing & Receiving
  • Recognition Management
  • Recruitment Management
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Scheduled / Automated Reports
  • Scheduling
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Skills Tracking
  • Summary Reports
  • Tagging
  • Task Scheduling
  • Time Clock
  • Timesheet Management
  • User Defined Attributes
  • User Management
  • Volunteer Management
  • Volunteer Recruiting
  • Website Integration
  • Work History

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Reviews

Overall rating

4,5 /5
(70)
Value for Money
4,4/5
Features
4,1/5
Ease of Use
4,2/5
Customer Support
4,6/5

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Showing 5 reviews of 70
Avonte J.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Simply the best!

Reviewed on 2018/01/17

Pros

I use Volgistics on a daily basis to manage our database of 300+ volunteers. It is the simplest yet most comprehensive volunteer management system that I have used...and I do have direct experience with other systems. Volunteer processing, report generation and database management are very straightforward. On the rare occasion that we need help, the support team is incredibly responsive. Our volunteers love it also. From online applications to self-scheduling, our volunteers have universally given very positive feedback. Volgistics is one of my most important productivity tools. It is great.

Cons

Although there isn't an app, the mobile site works for self-scheduling. To my knowledge, there isn't a mobile site for the "back end" which is what I use primarily. That would be helpful for times that I need to use the system while on the go.

Verified Reviewer
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

worth 10x what you pay for it!

Reviewed on 2017/11/22

I save so much time! with volunteers self scheduling, signing in and out... and the cost, it's got...

I save so much time! with volunteers self scheduling, signing in and out... and the cost, it's got the features of most top of the line programs with the price that is VERY affordable. you can even customize it to your organization to not pay for things you do not use!

Pros

absolute time saver. with over 800 volunteers signing in and out every month, this has DRASTICALLY cut down the amount of time spent tracking hours, scheduling, gathering information, and communicating with volunteers.

Cons

The reporting piece is really solid for the most part, however there are some things I wish it had capacities for that are just odd. Like wanting to see who "typically" comes in on Friday afternoons from 2-5pm. The process to find that type of info is a bit clunky, but again, isn't really something you need to find often, so it's not that big of a con.

Response from Volgistics

Thank you for the review! We're glad that Volgistics can make your work load a little lighter!

Karen C.
Overall rating
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

This system is not user friendly, we genuinely gave this system a chance, it failed. Waist of...

Reviewed on 2018/04/25

Pros

The price point worked well for our organization. It has capacity to store a large number of volunteers.

Cons

Navigation is not smooth with the examples of location of save buttons, navigating back and forth between pages, the search feature is very specific and awkward, inserting graphics within emails is cumbersome, there is no live chat in order to troubleshoot, customer has to email back and forth to customer service which takes a long time, system logs you out automatically without saving so if you have to walk away from the computer to take an extended call, you will lose your work. If you don't enable pop-up windows on your computer, the system will act like you are still logged in so you THINK you are completing a task when in fact you are not. When voicing disappointment with the service, I was passively reminded that there is no extra charge to ask questions, this is not something Volgistics should be hanging their hat on, a paying customer should be able to ask questions on how to use a system they're paying for. The 3 times I did use that feature, they were "unable to help" me.
After losing a significant amount of work, customer service did not offer any compensation and were quick to let me know how to close out my account. The lack of user friendliness takes up a significant amount that for organizations that uses volunteers in order to operate most likely do not have.

Alison S.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great for Volunteer Management

Reviewed on 2019/07/23

I have not interacted with Volgistics Volunteer Management. The billing is automated monthly, and...

I have not interacted with Volgistics Volunteer Management. The billing is automated monthly, and easy to manage.

Pros

I really enjoy the ease of this software to manage my volunteers schedules. I can assign them to various roles once they have completed training and then they are able log-in and sign themselves up for their desired shifts. It makes my job a lot easier that they can schedule themselves.

Cons

The software doesn't allow for much customization, and on the administrator end there is a bit of a learning curve to understand the terminology, and how to set everything up.

Janet I.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Volunteer Tracking and Trending

Reviewed on 2020/11/23

Great support team. Easy to work, and if you ever doubt your choice, there is a support team...

Great support team. Easy to work, and if you ever doubt your choice, there is a support team available at your finger tips.

Pros

Features and ease of use. It gives us everything we need to track our volunteers

Cons

None! Volgistics was a PERFECT fit for what we were looking for. Our hospital is part of a system, and other hospitals within our system are utilizing the same program!

Response from Volgistics

Thank you for the review Janet! We're glad that Volgistics is working for you.

Showing 5 reviews of 70 Read all reviews

Volgistics FAQs

Below are some frequently asked questions for Volgistics.

Volgistics offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

The monthly service fee is all-inclusive and is based on the number of volunteers to track, the number of system operators, and whether you'd like to include the optional VicNet, VicTouch, and VicDocs modules.

We do not have any information about Volgistics features

Volgistics has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Volgistics supports the following languages:

English

Volgistics supports the following devices:

We do not have any information about what integrations Volgistics has

Volgistics offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

Related categories

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