MediaValet

About MediaValet
MediaValet is the market-leading enterprise digital asset management (DAM) solution that serves as a single source of truth for brand, campaign, and product-related assets. The platform empowers organizations to streamline workflows, enhance collaboration, and drive real results with their digital content.
MediaValet's advanced search functionality, powered by artificial intelligence, enables users to quickly find the assets they need in seconds. The platform's branded portals allow companies to maintain brand consistency while easily sharing assets across teams and with external partners. Robust integrations connect MediaValet with existing technology stacks, while the open API facilitates the development of custom connected solutions.
MediaValet's comprehensive feature set includes proofing tools to accelerate the asset approval process, data-rich reporting to support informed decision-making, and intuitive templating capabilities for building custom designs. The platform also offers enterprise-grade security, with user permissions, data encryption, and SOC 2 certification, ensuring the protection of valuable digital content. Underpinning the solution is MediaValet's commitment to providing unlimited product support and professional services to help customers achieve their DAM goals.
Key benefits of MediaValet
Simple and Easy to Use
Our promise to our customers is to deliver the most cost effective, scalable and user-friendly digital asset management system. We're able to deliver on that promise with our Azure platform and laser focus on creating the industry's best DAM interface and user experience.
Global, Hyper Scalable and Highly-Secure
With Microsoft Azure's global, scalable and secure infrastructure, we're able to offer a world-class, enterprise-level DAM system at a low cost to customers.
Unlimited Support. Training and Users
We're the only DAM on the market that offers unlimited support. training and users for free with a subscription. If our client needs help, we don't track minutes and bill them - we just make it happen.
Top-Notch Integrations and API
We develop best-of-breed integrations with popular productivity tools, like Adobe Creative Cloud, Wordpress and Office 365 (we're the only DAM on the market that can make in-app edits to Office documents). We also have a world-class Open API that we provide to our customers, so they can integrate MediaValet with any tool they like.
Best DAM Team
We always strive to exceed expectations and deliver the most value to our customers. From development and support to marketing and sales, we've built a team that cares, goes above and beyond, and lives the "customer success" mantra.
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Reviews
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- Industry: Telecommunications
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Beyond Impressed
Reviewed on 2017/11/14
Pros
While the platform and functionality is great -- and performs every function we ever needed...and even some we didn't realize we needed until we already had them! -- it's really the outstanding customer service that brings MediaValet to the next level. We had high expectations going into our work with MediaValet, and not only have they been met but they've been exceeded beyond anything we could have imagined.
Cons
We haven't had any problems at all at this point. The biggest drawback that I could possibly think of is the time difference between ourselves and our contact at the company, but he's never let that be an issue and we've had seamless and exceptional customer service at every turn.
Response from MediaValet
Thank you for the kinds words Jessie. Our team really enjoys working with you as well.
Keep an eye out as we have many exciting things in our product pipeline. We just announced our new Publishing and Analytics platform today and we have a long lineup of new features, integrations and partnerships to announce in the coming months.
Cheers,
David MacLaren, Founder & CEO
- Industry: Environmental Services
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Good overall
Reviewed on 2025/01/15
Good. We didn't have an media platform previously-- I can't compare it to anything-- but I love...
Good. We didn't have an media platform previously-- I can't compare it to anything-- but I love that we have this asset now.
Pros
I was recently testing out the search, and was actually pretty impressed at how well it pulled up findings that weren't related to tags. I could type in 'backpack' and get photos of people wearing backpacks-- far more advanced than I was expecting.
Cons
Dislike the inability to change the file name after upload.
It's not the most user friendly site. Ultimately there's a lot that can be done within MV, and there's a learning curve.
- Industry: Dairy
- Company size: 10,000+ Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 3.0 /10
Search Function
Reviewed on 2023/03/08
Pros
Well I like that I am able access intern content especially pictures easily.
Cons
I find that the searching function isn´t working propaly and I am not able to find what I am searching for quicly.
- Industry: Higher Education
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A fantastic tool for sharing and collaborating efficiently!
Reviewed on 2024/12/12
MediaValet has allowed our organization to streamline our design, content creation, and media...
MediaValet has allowed our organization to streamline our design, content creation, and media processes. We save so much time sharing and creating assets, and collecting assets from contractors or collaborators is a breeze! It has been great to have all our materials in one place that is off our organization servers.
Pros
The ease of access for all users, internal and external to our organization. The multiple options for accessing and sharing files help us customize the experience for each client and project. I appreciate that the MediaValet team is always innovating new features to support the product and end users.
Cons
I wish the search features were more advanced and customizable. Ideally, it would be great to be able to search for assets using images. The categories are great if you have the knowledge of when or for what the asset was created.
Reasons for Switching to MediaValet
MediaValet had the most features that were relevant to our organization and was the easiest to implement and get started.- Industry: Hospitality
- Company size: 501–1,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great, Catchall program
Reviewed on 2025/01/08
Easy to use! The search function works well.
Easy to use! The search function works well.
Pros
I like that I can send a link to someone to view a piece of content. I also like that it can handle large video files.
Cons
The navigation is not super intuitive, but if you use it more frequently than you remember where to go for functions. When you upload multiple files, such as video, you can't enter all metadata at once if it is the same for all.
MediaValet FAQs
Below are some frequently asked questions for MediaValet.Q. What type of pricing plans does MediaValet offer?
MediaValet offers the following pricing plans:
- Free Trial: Available
Monthly fee, full pricing available only on quote request.
Q. Who are the typical users of MediaValet?
MediaValet has the following typical customers:
2–10, 11–50, 51–200
Q. What languages does MediaValet support?
MediaValet supports the following languages:
English
Q. Does MediaValet support mobile devices?
MediaValet supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does MediaValet integrate with?
MediaValet integrates with the following applications:
Adobe Creative Cloud, Adobe Illustrator, Adobe Workfront, Akeneo PIM Connector for Shopify, Asana, AutoCAD, Azure Active Directory, CI HUB Connector, Contentful, Dropbox Business, Drupal, EasyBuild, Google Drive, Hootsuite, Hootsuite Amplify, Jira, Marq, Mediavalet DAM Connector for Akeneo PIM, Microsoft 365, Microsoft Azure, Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Word, Oracle Eloqua Marketing Automation, Salesforce Sales Cloud, Shutterstock Editor, Slack, WordPress, WordPress Portal, Wrike, monday.com
Q. What level of support does MediaValet offer?
MediaValet offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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