---
description: Learn how MediaValet can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: MediaValet Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Digital Asset Management Software](/directory/280/digital-asset-management/software) > [MediaValet](/software/103217/mediavalet)

# MediaValet

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> MediaValet is an enterprise digital asset management (DAM) solution that serves as a single source of truth for brand, campaign, and product-related assets. &#10;&#10;The platform offers advanced search capabilities, AI-powered tagging, branded portals, and integrations.
> 
> Verdict: Rated **4.6/5** by 150 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of MediaValet

Simple and Easy to Use&#10;Our promise to our customers is to deliver the most cost effective, scalable and user-friendly digital asset management system. We're able to deliver on that promise with our Azure platform and laser focus on creating the industry's best DAM interface and user experience.&#10;&#10;Global, Hyper Scalable and Highly-Secure&#10;With Microsoft Azure's global, scalable and secure infrastructure, we're able to offer a world-class, enterprise-level DAM system at a low cost to customers.&#10;&#10;Unlimited Support. Training and Users&#10;We're the only DAM on the market that offers unlimited support. training and users for free with a subscription. If our client needs help, we don't track minutes and bill them - we just make it happen.&#10;&#10;Top-Notch Integrations and API&#10;We develop best-of-breed integrations with popular productivity tools, like Adobe Creative Cloud, Wordpress and Office 365 (we're the only DAM on the market that can make in-app edits to Office documents). We also have a world-class Open API that we provide to our customers, so they can integrate MediaValet with any tool they like.&#10;&#10;Best DAM Team&#10;We always strive to exceed expectations and deliver the most value to our customers. From development and support to marketing and sales, we've built a team that cares, goes above and beyond, and lives the "customer success" mantra.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 150 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: MediaValet
- **Location**: Vancouver, Canada
- **Founded**: 2010

## Commercial Context

- **Pricing model**: Usage Based
- **Pricing Details**: Yearly fee, full pricing available only on quote request.
- **Target Audience**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Germany, Hong Kong SAR China, Ireland, New Zealand, Singapore, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Approval Process Control
- Archiving & Retention
- Artwork Management
- Asset Categorization
- Asset Library
- Asset Lifecycle Management
- Asset Sharing
- Brand Guidelines
- CMS Integration
- Change Management
- Commenting/Notes
- Content Library
- Content Management
- Content Publishing Options
- Customizable Branding
- Customizable Templates

## Integrations (32 total)

- Adobe Creative Cloud
- Adobe Illustrator
- Adobe Workfront
- Akeneo PIM Connector for Shopify
- Asana
- AutoCAD
- CI HUB Connector
- Contentful
- Dropbox
- Drupal
- EasyBuild
- Google Drive
- Hootsuite
- Hootsuite Amplify
- Jira

... and 17 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Digital Asset Management Software](https://www.getapp.za.com/directory/280/digital-asset-management/software)

## Related Categories

- [Digital Asset Management Software](https://www.getapp.za.com/directory/280/digital-asset-management/software)
- [Brand Management Software](https://www.getapp.za.com/directory/302/brand-management/software)
- [Enterprise Content Management Software](https://www.getapp.za.com/directory/1261/enterprise-content-management/software)
- [Content Management Systems](https://www.getapp.za.com/directory/276/content-management-system-cms/software)

## Alternatives

1. [Canva](https://www.getapp.za.com/software/107441/canva) — 4.7/5 (13458 reviews)
2. [Google Workspace](https://www.getapp.za.com/software/90761/google-workspace) — 4.7/5 (17732 reviews)
3. [OneDrive](https://www.getapp.za.com/software/91652/onedrive) — 4.5/5 (12885 reviews)
4. [MyDesigns](https://www.getapp.za.com/software/2079050/mydesigns) — 4.9/5 (125 reviews)
5. [Kontainer](https://www.getapp.za.com/software/133123/kontainer) — 4.6/5 (300 reviews)

## Reviews

### "Beyond Impressed" — 5.0/5

> **Jessie** | *14 November 2017* | Telecommunications
> 
> **Pros**: While the platform and functionality is great -- and performs every function we ever needed...and even some we didn't realize we needed until we already had them\! -- it's really the outstanding customer service that brings MediaValet to the next level. We had high expectations going into our work with MediaValet, and not only have they been met but they've been exceeded beyond anything we could have imagined.
> 
> **Cons**: We haven't had any problems at all at this point. The biggest drawback that I could possibly think of is the time difference between ourselves and our contact at the company, but he's never let that be an issue and we've had seamless and exceptional customer service at every turn.

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### "Easily Searchable Digital Assets" — 5.0/5

> **Bethany** | *17 December 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: MediaValet makes it easy to make our photo and video assets available to everyone at our organization. It is easily searchable by keywords, so people can find what they need on their own.
> 
> **Cons**: When there are categories under other categories, when people click on the main category, there are no assets shown in the window. They have to click on the sub-categories below the main category. Instead of a blank window (which leads people to think there are no assets in that category), it should bring up a clickable list of subcategories.
> 
> Customer service is excellent. On-boarding is very detailed, and they make sure that you have the knowledge needed for a successful integration. Great product that saves us so much time when searching through our photos.

-----

### "Vendor Experience is a Nightmare" — 1.0/5

> **Zach** | *24 May 2021* | Media Production | Recommendation rating: 0.0/10
> 
> **Pros**: \* The interface has a clean aesthetic&#10;\* The option for password-protected links&#10;\* The ability to access online
> 
> **Cons**: \* Uploading as a vendor can be confusing and frustrating&#10;\* Uploading server often fails or crashes when working with larger files&#10;\* "Error" or "Still Processing" screens are common with upload of larger files&#10;\* The organization of uploaded files is not intuitive
> 
> I interact with MediaValet as a vendor, and it can be quite a nightmare. Our company usually has large amounts of media that have to be uploaded at a time (multiple photoshoots, videos, etc), and I always feel like I'm playing Russian Roulette when uploading to MediaValet. Sometimes, my upload finishes in minutes. But more often than not, it will take hours for it to upload, only to be met by an "error" message at the end, or have my files stuck in an endless "processing period." I've wasted so many hours uploading overnight, only to have to do it again the next day. Granted, I can only speak to my experience from the vendor side, not the user side, but I would NOT recommend this to anyone wanting to impress or improve the quality of life for vendors.

-----

### "Fred Rogers Productions - Three Years with Media Valet" — 5.0/5

> **Jack** | *12 December 2024* | Entertainment | Recommendation rating: 10.0/10
> 
> **Pros**: Their Customer Success people have helped us get the most out of our DAM.
> 
> **Cons**: Nothing immediately comes to mind. The site is rarely, if ever not accessible.
> 
> We had a frustratingly bad DAM which made us appreciate Media Valet even more. The site is intuitive and the staff is accessible.

-----

### "We love MediaValet\!" — 5.0/5

> **Michelle** | *12 December 2024* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: How easy it is to keep all of your assets organized.
> 
> **Cons**: Honestly, there isn't anything that comes to mind.
> 
> I've had a lovely experience working with and using the MediaValet platform. Our internal team has an easy time using the DAM, while our partners love receiving our branded portals. It makes sharing assets a smooth process for all who are involved.

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## Links

- [View on GetApp](https://www.getapp.za.com/software/103217/mediavalet)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/103217/mediavalet> |
| de-AT | <https://www.getapp.at/software/103217/mediavalet> |
| en | <https://www.getapp.com/marketing-software/a/mediavalet/> |
| en-AE | <https://www.getapp.ae/software/103217/mediavalet> |
| en-AU | <https://www.getapp.com.au/software/103217/mediavalet> |
| en-CA | <https://www.getapp.ca/software/103217/mediavalet> |
| en-GB | <https://www.getapp.co.uk/software/103217/mediavalet> |
| en-IE | <https://www.getapp.ie/software/103217/mediavalet> |
| en-NZ | <https://www.getapp.co.nz/software/103217/mediavalet> |
| en-SG | <https://www.getapp.sg/software/103217/mediavalet> |
| en-ZA | <https://www.getapp.za.com/software/103217/mediavalet> |
| es | <https://www.getapp.es/software/103217/mediavalet> |
| es-CL | <https://www.getapp.cl/software/103217/mediavalet> |
| es-CO | <https://www.getapp.com.co/software/103217/mediavalet> |
| es-MX | <https://www.getapp.com.mx/software/103217/mediavalet> |
| fr | <https://www.getapp.fr/software/103217/mediavalet> |
| fr-BE | <https://fr.getapp.be/software/103217/mediavalet> |
| fr-CA | <https://fr.getapp.ca/software/103217/mediavalet> |
| nl | <https://www.getapp.nl/software/103217/mediavalet> |
| nl-BE | <https://www.getapp.be/software/103217/mediavalet> |

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