About NationBuilder

NationBuilder is a web-based campaign management solution suitable for political campaigns and non-profit organizations. It includes integrated features of both content and membership management which help clients to reach their audience and engage with supporters. It serves customers across various sectors including nonprofits, advocacy, education and government, and is suitable for SMBs and enterprises. Some of its customers are Amnesty International, Airbnb, DMO, United Way, New Jersey Democratic State Committee and Republican Party of Florida.

NationBuilder allows political organizations to map the locations of their supporters geographically and create custom lists to track supporter information for efficient targeting. It helps to capture the contact information of both people and organizations, and link that to various social media platforms including Facebook, LinkedIn and Twitter to engage with supporters. Clients can also build customized websites to interact with supporters and track the overall progress of the engagement through a real time dashboard.

NationBuilder can be used by non-profit organizations for engaging with volunteers and donors to promote fundraising events across different online channels. The solution offers email blasting capability which lets users send personalized emails to individuals, groups or entire members in one go. Organizations can create personal fundraising pages and engage supporters in recruitment and fundraising drives with online leaderboards. Users can also track top fundraisers or recruiters through leaderboards and reward them for their performances. The solution also helps to create custom paths to guide participants towards set goals through a series of steps or instructions.

NationBuilder can also be useful for brand managers in promoting their brand on various digital platforms. Organizations can conduct online campaigns or engage with end users through posts, tweets, emails or text messages and capture the sentiments and feedbacks from the overall campaign. The solution can also be used where users have to maintain customer database and focus on customer engagement.

Key benefits of NationBuilder

• With NationBuilder, users can link their database contacts with Twitter, Facebook, LinkedIn and other social media platforms to broadcast messages and pull in social engagement activities.

• The solution supports scanning of documents through which users can scan various record sheets and minimize data entry time.

• The package includes 30 pre-built action page templates that can be customized to create sign-ups, petitions and donation pages.

• Users can segment voters geographically and create lists by visually segmenting supporters on a map for effective election campaigning.

• Users can bulk send emails to supporters and volunteers with pre-built themes or create their own one.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

Supported Languages

English, French, Spanish

Images

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Features

Total features of NationBuilder: 83

  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Advocate Management
  • Alumni Management
  • Attendance Tracking
  • Billing & Invoicing
  • Bulk Send
  • CRM
  • Calendar Management
  • Campaign Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Customizable Fields
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Mapping
  • Demographic Data
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Donor Targeting
  • Dues Management
  • Electronic Payments
  • Email Distribution
  • Email Marketing
  • Engagement Analytics
  • Event Calendar
  • Event Management
  • Event Triggered Actions
  • Financial Management
  • For Democrats
  • For Nonprofits
  • For Political Campaigns
  • For Republicans
  • Full Text Search
  • Fundraising Management
  • Image Editing
  • Jobs Board
  • Lead Management
  • Mapping
  • Member Accounts
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Non-Partisan
  • Nonprofit Advocacy
  • Online Forms
  • Online Giving
  • Online Payments
  • Payment Processing
  • Personalization
  • Planned Giving Management
  • Pledge Management
  • Predictive Analytics
  • Prospecting Tools
  • Receipt Management
  • Recurring Giving
  • Registration Management
  • Reporting/Analytics
  • Role-Based Permissions
  • SEO Management
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Social Media Integration
  • Social Media Management
  • Staff Management
  • Task Scheduling
  • Text Editing
  • Third Party Integrations
  • Version Control
  • Video Support
  • Voice Mail
  • Volunteer Management
  • Voter Database
  • Website Management

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Bitrix24

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DonorPerfect

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Neon CRM

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Reviews

Overall rating

3,8 /5
(32)
Value for Money
4/5
Features
3,8/5
Ease of Use
3,6/5
Customer Support
3,9/5

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Showing 5 reviews of 32
Frank N.
Overall rating
  • Industry: Insurance
  • Company size: 11-50 Employees
  • Used Other for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Makes leading a movement possible

Reviewed on 2019/03/29

It's a great experience overall. The one thing that I wanted to add is that when I did have to call...

It's a great experience overall. The one thing that I wanted to add is that when I did have to call their tech support line with a problem, they were able to resolve everything quickly and easily.

Pros

I used this in a political campaign that was separate from my day job. I love how this combines everything that I needed to run and win in one package. I not only gave me what I needed as the campaign's IT guy, it provided every single person involved with what they needed.

Cons

The biggest con (if you even want to call it one) is that NationBuilder is so finely-tuned towards political campaigns that it doesn't work well with things are unrelated to that. (Yes, I know that's not much of a con but that really is the only drawback that I could think of.)

Janelle B.
Overall rating
  • Industry: Environmental Services
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Nationbuilder is a dream come true for our business

Reviewed on 2019/10/02

This was so easy to use. We hired one of their recommended deveopers, they built the website and...

This was so easy to use. We hired one of their recommended deveopers, they built the website and truly it was flawless.

Pros

Customer Service is ALWAYS there to help you. Everything is easy to understand, of course there is a bit of a learning curve, the software is flawless.

Cons

Really it's hard to think of anything that doesn't work for us other than the pricing will be high for us as we grow.

Jayson M.
Overall rating
  • Industry: Telecommunications
  • Company size: 10 000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Great concept, but execution needs work

Reviewed on 2017/08/26

Pros

*Powerful CRM for non-profits and political organizations
*Fantastic integration with social media.
*CRM is great at identifying prospective supporters among multiple mediums such as social network, email, and webpage
*Strong integrated communications tool that allows you to respond to engagements with your organization across multiple tools and automatically record your interactions within the individual user CRM profiles
*CRM has a good clean up tool that helps you merge fragmented prospect information into one complete profile if it was not done automatically already by this tool.
*Financial tool to track donation progress for your organization

Cons

*Overall tool feels restrictive and lacks some basic features
*UI is inefficient and not friendly to use and is intuitive only to people already in the development industry who may find this cumbersome. Menus in menus in menus.
*Support is mostly paid and seen as a key business driver for the organization other than development requests. This is a curious business decision considering the tools complexity and target market and likely leads to low retention rate among organizations who trial it. They are focused on tier 1 customers.
*Support for Events is very elementary. The tool is useful on small events only when tickets are involved, unless you want to use pen and paper check in's. There is no app support for check ins, no scannable tickets, and checking in requires a computer and many many clicks per person.
*Very restrictive HTML support that blocks external integrations and embedding on your web page. This seems to have been a business decision to encourage paid development in their business model.
*No native discussion/forum support is a key missed opportunity for engagement with the CRM. They have a work around with suggestion box but its sub standard and would make encouraging debate difficult as its not the core of its design.
*Email campaign support is very elementary and difficult to use and test. Support for external tools such as Mailchimp or Constant Contact is very limited. Mailchimp contact sync is availabe and thats all.
*Financial tool is missed opportunity due to lack of integration features with payment processors to import transactions and link them to people within CRM
*Membership tool is poorly designed and makes managing paid membership difficult as a fundraising option within this tool without manual input.

Jessica A.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Too Early To Tell

Reviewed on 2017/09/15

I have been using NationBuilder for a charity that I volunteer for now for about 8 months. At first...

I have been using NationBuilder for a charity that I volunteer for now for about 8 months. At first I hated it because it seemed like it was very constricting but then I grew to like it. It includes a lot of features for organizations or groups who need a tool that includes everything in one place. It includes an email tool, your website, a crm and even social media measurement data for records. The reporting features and ways to pull people by tags can get sticky but overall I think they offer the future of what people need with this solution.

Pros

Everything is in one solution at one low price. You can have all of your donors, volunteers and staff all in one database and have it manage your website and communications at the same time.

Cons

Knowing what to do with the data can be tricky and sticky. Also training your staff on how to use NB is hard - there's a big learning curve and many don't know that there are unlimited uses for the system.

Isabelle F.
Overall rating
  • Industry: Music
  • Company size: 11-50 Employees
  • Used Other for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

NationBuilder: The Most Affordable & Complete Political Tools

Reviewed on 2018/12/12

Amazing experience!

Amazing experience!

Pros

I love NationBuilder. It is a comprehensive political tools. You do not have a website? Within clicks you have one with NationBuilder. I love the contact management features, the mapping tools, the street and household views, the mass emailing tools, the contact log features. In short, I love everything with NationBuilder. Oh, I forgot to mentioned their outstanding dedicated customer support.

Cons

My only regret with NationBuilder is that the tools is getting more and more expensive to use. Their is also no free account available for small campaigns or candidates with limited budgets.

Showing 5 reviews of 32 Read all reviews

NationBuilder FAQs

Below are some frequently asked questions for NationBuilder.

NationBuilder offers the following pricing plans:

  • Starting from: US$29,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Monthly plans are based on database size and certain feature sets. All plans include unlimited team members and unlimited email blasts. Leader: $29/month Pro: $99/month Enterprise: Custom

We do not have any information about NationBuilder features

NationBuilder has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

NationBuilder supports the following languages:

English, French, Spanish

NationBuilder supports the following devices:

We do not have any information about what integrations NationBuilder has

NationBuilder offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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