NationBuilder

Software designed for politics, advocacy, and nonprofits

3,8 /5 (32 reviews) Write a Review!

NationBuilder Overview

What is NationBuilder?

NationBuilder is a web-based campaign management solution suitable for political campaigns and non-profit organizations. It includes integrated features of both content and membership management which help clients to reach their audience and engage with supporters. It serves customers across various sectors including nonprofits, advocacy, education and government, and is suitable for SMBs and enterprises. Some of its customers are Amnesty International, Airbnb, DMO, United Way, New Jersey Democratic State Committee and Republican Party of Florida.

NationBuilder allows political organizations to map the locations of their supporters geographically and create custom lists to track supporter information for efficient targeting. It helps to capture the contact information of both people and organizations, and link that to various social media platforms including Facebook, LinkedIn and Twitter to engage with supporters. Clients can also build customized websites to interact with supporters and track the overall progress of the engagement through a real time dashboard.

NationBuilder can be used by non-profit organizations for engaging with volunteers and donors to promote fundraising events across different online channels. The solution offers email blasting capability which lets users send personalized emails to individuals, groups or entire members in one go. Organizations can create personal fundraising pages and engage supporters in recruitment and fundraising drives with online leaderboards. Users can also track top fundraisers or recruiters through leaderboards and reward them for their performances. The solution also helps to create custom paths to guide participants towards set goals through a series of steps or instructions.

NationBuilder can also be useful for brand managers in promoting their brand on various digital platforms. Organizations can conduct online campaigns or engage with end users through posts, tweets, emails or text messages and capture the sentiments and feedbacks from the overall campaign. The solution can also be used where users have to maintain customer database and focus on customer engagement.

NationBuilder Overview

Pricing

Starting from
US$29,00/month

Pricing options

Free Trial
Subscription
Value for money

Monthly plans are based on database size and certain feature sets. All plans include unlimited team members and unlimited email blasts.

Leader: $29/month
Pro: $99/month
Enterprise: Custom


NationBuilder Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English, French, Spanish

Media

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NationBuilder Reviews

NationBuilder Reviews

Overall rating
3,8
/
5
Excellent
9

Very good
14

Average
5

Poor
2

Terrible
2

Value for Money
4
Features
3,8
Ease of Use
3,6
Customer Support
3,9
72% recommended this app
Frank N.

Makes leading a movement possible

It's a great experience overall. The one thing that I wanted to add is that when I did have to call their tech support line with a problem, they were able to resolve everything quickly and easily.


Janelle B.

Nationbuilder is a dream come true for our business

This was so easy to use. We hired one of their recommended deveopers, they built the website and truly it was flawless.


Jayson M.

Great concept, but execution needs work


Amy M.

Not a great donor database

Nation Builder has been an easy way for us to manage our website, send out communications, and store donor information. We do not have an IT person, and with NB we really haven't needed one, as it's easy to fix any problems that come up.


Jessica A.

Too Early To Tell

I have been using NationBuilder for a charity that I volunteer for now for about 8 months. At first I hated it because it seemed like it was very constricting but then I grew to like it. It includes a lot of features for organizations or groups who need a tool that includes everything in one place. It includes an email tool, your website, a crm and even social media measurement data for records. The reporting features and ways to pull people by tags can get sticky but overall I think they offer the future of what people need with this solution.


Frank N.
Industry: Insurance
Company size: 11-50 Employees

Makes leading a movement possible

Used Other for 2+ years
Reviewed on 2019/03/29
Review Source: Capterra

It's a great experience overall. The one thing that I wanted to add is that when I did have to call their tech support line with a problem, they were able to resolve everything quickly and easily.

Pros

I used this in a political campaign that was separate from my day job. I love how this combines everything that I needed to run and win in one package. I not only gave me what I needed as the campaign's IT guy, it provided every single person involved with what they needed.

Cons

The biggest con (if you even want to call it one) is that NationBuilder is so finely-tuned towards political campaigns that it doesn't work well with things are unrelated to that. (Yes, I know that's not much of a con but that really is the only drawback that I could think of.)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Janelle B.
Industry: Environmental Services
Company size: 2-10 Employees

Nationbuilder is a dream come true for our business

Used Daily for 6-12 months
Reviewed on 2019/10/02
Review Source: Capterra

This was so easy to use. We hired one of their recommended deveopers, they built the website and truly it was flawless.

Pros

Customer Service is ALWAYS there to help you. Everything is easy to understand, of course there is a bit of a learning curve, the software is flawless.

Cons

Really it's hard to think of anything that doesn't work for us other than the pricing will be high for us as we grow.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jayson M.
Industry: Telecommunications
Company size: 10 000+ Employees

Great concept, but execution needs work

Used Daily for 6-12 months
Reviewed on 2017/08/26
Review Source: GetApp

Pros

*Powerful CRM for non-profits and political organizations
*Fantastic integration with social media.
*CRM is great at identifying prospective supporters among multiple mediums such as social network, email, and webpage
*Strong integrated communications tool that allows you to respond to engagements with your organization across multiple tools and automatically record your interactions within the individual user CRM profiles
*CRM has a good clean up tool that helps you merge fragmented prospect information into one complete profile if it was not done automatically already by this tool.
*Financial tool to track donation progress for your organization

Cons

*Overall tool feels restrictive and lacks some basic features
*UI is inefficient and not friendly to use and is intuitive only to people already in the development industry who may find this cumbersome. Menus in menus in menus.
*Support is mostly paid and seen as a key business driver for the organization other than development requests. This is a curious business decision considering the tools complexity and target market and likely leads to low retention rate among organizations who trial it. They are focused on tier 1 customers.
*Support for Events is very elementary. The tool is useful on small events only when tickets are involved, unless you want to use pen and paper check in's. There is no app support for check ins, no scannable tickets, and checking in requires a computer and many many clicks per person.
*Very restrictive HTML support that blocks external integrations and embedding on your web page. This seems to have been a business decision to encourage paid development in their business model.
*No native discussion/forum support is a key missed opportunity for engagement with the CRM. They have a work around with suggestion box but its sub standard and would make encouraging debate difficult as its not the core of its design.
*Email campaign support is very elementary and difficult to use and test. Support for external tools such as Mailchimp or Constant Contact is very limited. Mailchimp contact sync is availabe and thats all.
*Financial tool is missed opportunity due to lack of integration features with payment processors to import transactions and link them to people within CRM
*Membership tool is poorly designed and makes managing paid membership difficult as a fundraising option within this tool without manual input.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Amy M.
Industry: Nonprofit Organization Management
Company size: 2-10 Employees

Not a great donor database

Used Daily for 2+ years
Reviewed on 2020/01/03
Review Source: Capterra

Nation Builder has been an easy way for us to manage our website, send out communications, and store donor information. We do not have an IT person, and with NB we really haven't needed one, as it's easy to fix any problems that come up.

Pros

I like having my website, email and donor info integrated into one place. It is an easy system to learn and the video tutorials are helpful, so it's easy to bring new members onto the team.

Cons

It isn't a superior product for any of its functions, particularly the donor database functionality. It is hard to get relevant info out of it to properly steward donors.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Jessica A.
Industry: Marketing & Advertising
Company size: 2-10 Employees

Too Early To Tell

Used Daily for 6-12 months
Reviewed on 2017/09/15
Review Source: GetApp

I have been using NationBuilder for a charity that I volunteer for now for about 8 months. At first I hated it because it seemed like it was very constricting but then I grew to like it. It includes a lot of features for organizations or groups who need a tool that includes everything in one place. It includes an email tool, your website, a crm and even social media measurement data for records. The reporting features and ways to pull people by tags can get sticky but overall I think they offer the future of what people need with this solution.

Pros

Everything is in one solution at one low price. You can have all of your donors, volunteers and staff all in one database and have it manage your website and communications at the same time.

Cons

Knowing what to do with the data can be tricky and sticky. Also training your staff on how to use NB is hard - there's a big learning curve and many don't know that there are unlimited uses for the system.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

User recommendation
7,4/10
Based on 32 user ratings
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NationBuilder Pricing

NationBuilder Pricing

Starting from
US$29,00/month
Free Trial
Subscription
Value for money

Monthly plans are based on database size and certain feature sets. All plans include unlimited team members and unlimited email blasts.

Leader: $29/month
Pro: $99/month
Enterprise: Custom

Monthly plans are based on database size and certain feature sets. All plans include unlimited team members and unlimited email blasts.

Leader: $29/month
Pro: $99/month
Enterprise: Custom

Value for Money
4/5
Based on 32 user ratings
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NationBuilder Features

NationBuilder Features

API
Activity Dashboard
Automatic Notifications
Campaign Analysis
Campaign Management
Campaign Segmentation
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Email Marketing Management
Engagement Analytics
Monitoring
Multi-Channel Marketing
Real Time Analytics
Reporting & Statistics
Social Media Integration
Template Management
Third Party Integration
Features
3,8/5
Based on 32 user ratings
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Categories

Additional information for NationBuilder

Additional information for NationBuilder

Key features of NationBuilder

  • Call scheduling
  • Contact logging
  • Custom fields
  • Data import & export
  • Developer API
  • Dynamic profiles
  • E-payment processing
  • Email A/B testing
  • Email analytics
  • Email blasting with full liquid
  • Goals dashboard
  • Invoicing
  • Mapping and turf cutting
  • Recruiter and fundraiser tracking
  • Scan walk and call sheets
  • Social media integration
  • Text messaging
  • Third party apps
  • Track and manage donations
  • Voicemails

Benefits

• With NationBuilder, users can link their database contacts with Twitter, Facebook, LinkedIn and other social media platforms to broadcast messages and pull in social engagement activities.

• The solution supports scanning of documents through which users can scan various record sheets and minimize data entry time.

• The package includes 30 pre-built action page templates that can be customized to create sign-ups, petitions and donation pages.

• Users can segment voters geographically and create lists by visually segmenting supporters on a map for effective election campaigning.

• Users can bulk send emails to supporters and volunteers with pre-built themes or create their own one.

NationBuilder FAQs

NationBuilder FAQs

Below are some frequently asked questions for NationBuilder.

Q. What type of pricing plans does NationBuilder offer?

NationBuilder offers the following pricing plans:

Starting from: US$29,00/month

Pricing model: Subscription

Free Trial: Available

Monthly plans are based on database size and certain feature sets. All plans include unlimited team members and unlimited email blasts. Leader: $29/month Pro: $99/month Enterprise: Custom

Q. What are the main features of NationBuilder?

NationBuilder offers the following features:

  • Call scheduling
  • Contact logging
  • Custom fields
  • Data import & export
  • Developer API
  • Dynamic profiles
  • E-payment processing
  • Email A/B testing
  • Email analytics
  • Email blasting with full liquid
  • Goals dashboard
  • Invoicing
  • Mapping and turf cutting
  • Recruiter and fundraiser tracking
  • Scan walk and call sheets
  • Social media integration
  • Text messaging
  • Third party apps
  • Track and manage donations
  • Voicemails

Q. Who are the typical users of NationBuilder?

NationBuilder has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business

Q. What languages does NationBuilder support?

NationBuilder supports the following languages:

English, French, Spanish

Q. What type of pricing plans does NationBuilder offer?

NationBuilder has the following pricing plans:

Subscription

Q. Does NationBuilder support mobile devices?

We do not have any information about what devices NationBuilder supports

Q. What other apps does NationBuilder integrate with?

NationBuilder integrates with the following applications:

CallHub, Ecanvasser, Eventgrid, One Click Politics, Partic, Phone2Action, Revv, SharpSpring, Workato, iDONATEpro

Q. What level of support does NationBuilder offer?

NationBuilder offers the following support options:

FAQs, Knowledge Base, Forum, Online Support, Phone Support, Video Tutorials