About MemberPlanet

memberplanet is member management. An essential solution for individual leaders as well as local and national groups of any size to communicate, process payments, and manage their members. Our goal at memberplanet is to make your life easier. Sound simple right? Because it is. Our system is designed for you to make the best use of limited time; accomplish all of your administrative tasks on one seamless platform so you can get back to what really matters in your life.

Through memberplanet's comprehensive solution to your group management, you as a leader will be able to organize and communicate with your members quickly, easily, and efficiently. Our features include a custom mobile app just for your group. With the app, members and admins can access membership e-cards, make payments, and communicate with other group members. Some of the other wonderful tools on our platform include collecting dues payments online, custom membership levels, and an interactive directory. One of our best features is our support team. We're real people offering tangible support to clients on a daily basis with unlimited phone, email, and chat support, plus an online support library of demonstration videos, success guides, and FAQs. In 2015 memberplanet received first place for Capterra's most reviewed site.

memberplanet is proud to currently serve more than 24,000 groups and 4 million members, encompassing a broad range of nonprofit and for-profit industries. Our clients include the United States Air Force, multi-level fraternal organizations including Delta Gamma International Fraternity and Alpha Tau Omega, chapters of nonprofits including the United Way, and the Children's Hospital of Michigan Foundation, alumni and other associations including the Marietta Business Association, faith-based organizations, educational groups including statewide PTAs and school districts, and local community groups including the Kiwanis Club of Safety Harbor.


Key benefits of MemberPlanet

? One-stop shopping. Pay for membership dues, merchandise, and make donations. Makes keeping track of payments easy as one, two, three!

? Plan your event with us. Boost attendance and participation with easy event and donation sites. Sell tickets, send email invites, manage RSVPs, and share photos. No need for a party planner, just us.

? Free custom app! Yes, really! Facilitate on-site payments, membership e-cards, and mobile communication. Send messages via text and/or email in just a few clicks, from a desktop or the mobile app. Use Smart Lists to instantly generate distribution lists using member data from other features.

? Streamline your group's branding. Easily create branded payment forms, surveys, and email newsletters. Start with a template and customize it with unlimited flexible fields. View tracking and response data in real time.

? Exclusive and personal member communication. Members can search and contact each other directly by email and social media through memberplanet. Members have complete control of what information is shared, and direct emails are always kept secure.


Images

MemberPlanet Software - memberplanet allows users to create & track online events and donation sites
MemberPlanet Software - memberplanet allows users to collect payment online
MemberPlanet Software - memberplanet allows admins to create & send broadcasts by email or SMS message
MemberPlanet Software - memberplanet allows members to choose their member level while joining your group
MemberPlanet Software - memberplanet enables users to RSVP to events via computer or mobile
MemberPlanet Software - memberplanet enables users to collect donations and keep track of how close they are to the fundraiser goal
MemberPlanet Software - memberplanet payment forms allow admins to collect payments from members anytime, anywhere
View 8 more
MemberPlanet video
MemberPlanet Software - memberplanet allows users to create & track online events and donation sites
MemberPlanet Software - memberplanet allows users to collect payment online
MemberPlanet Software - memberplanet allows admins to create & send broadcasts by email or SMS message
MemberPlanet Software - memberplanet allows members to choose their member level while joining your group
MemberPlanet Software - memberplanet enables users to RSVP to events via computer or mobile
MemberPlanet Software - memberplanet enables users to collect donations and keep track of how close they are to the fundraiser goal
MemberPlanet Software - memberplanet payment forms allow admins to collect payments from members anytime, anywhere

Not sure about MemberPlanet? Compare with a popular alternative

MemberPlanet

4,7 (261)
VS.

Starting Price

US$50,00
month
US$150,00
month

Pricing Options

Free version
Free trial
Free version
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Features

58
189

Integrations

2
12

Ease of Use

4,5 (261)
4,5 (122)

Value for Money

4,5 (261)
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Customer Service

4,8 (261)
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Reviews

Overall rating

4,7 /5
(261)
Value for Money
4,5/5
Features
4,3/5
Ease of Use
4,5/5
Customer Support
4,8/5

Already have MemberPlanet?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 261
Taylor
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Chapter Communication Made Easy

Reviewed on 2015/04/01

Our chapter has been using all different types of communication including Facebook, yahoo groups,...

Our chapter has been using all different types of communication including Facebook, yahoo groups, basic SMS text messaging, etc. Although these methods of communicating have worked in the past, I wanted to implement an easier more efficient way of sending out updates and messages to my chapter. I came across MemberPlanet, and saw they just released a new feature that allows members to send email/text at the same time from the web platform and from the mobile application. This feature alone sold me on MemberPlanet because it was the perfect solution to easily and effectively communicating with my chapter. If I need to send an urgent message to specific members, or my whole chapter, I can. Being a college student, I am always on the go and MemberPlanet's mobile integration has made my life easier by allowing me to send messages on the go. We have a spring event coming up which is successful year after year. I will definitely make sure our chapter uses MemberPlanet for our event set-up, as well as receiving donations. Overall, the new broadcast feature is more than effective and I haven't seen a platform that has anything comparable to the broadcast feature. MemberPlanet is definitely the way to go for any chapter looking for an easy/efficient way of communicating, managing, and organizing chapter activities.

Kim
Overall rating
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Zealous Exceptional Terrific Awesome

Reviewed on 2018/03/20

Pros

It is a great technical tool that reaches all areas of knowledge. The customer care team were a huge help and they reach out to individuals. It has versatility of use.

Cons

I would enjoy a way to create more information into the forms without them being long. When creating a form that requires input for a group it would be a great feature to have spaces to input the data at one time. Also when you retrieve data it would be great to have an option to format your report

Michael
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Does not have a 'simple' interface option for members/users

Reviewed on 2017/02/04

Memberplanet is intended to be a portal for individuals to manage their memberships into multiple...

Memberplanet is intended to be a portal for individuals to manage their memberships into multiple organizations. That's a noble goal, but waaaay too complicated for a novice user or someone who just wants to join a single group and interact with the group leadership.

As far as I can tell a user has to be adept at navigating through a 3 level hierarchy (level1-member of memberplanet, level2-portal to all groups, level3-group member). There are some great capabilities at level1 that can't be brought into level3. Also, if you are a member of a single group it still forces you to traverse through level2, and that's not at all intuitive.

Customer support was great when I first signed up and the Admin interface is fine, full of features. I'd say the learning curve for the admin is very reasonable, even for a novice, but the learning curve for a member/user is way too hard and memberplanet lacks a 'simple' interface option.

Pros

Seems like a great piece of software for anyone administering a group membership.

Cons

This software is too complicated for a customer base whose mastery level of technology is 'can do email' and 'read-only internet browsing'.

Response from memberplanet

Hi Michael,

I¿m sorry you found memberplanet difficult to navigate. Our software has functionality for both admins AND members, so I can see how those lines can cross. We¿re looking to improve, so thanks for voicing your concerns.

We want to clarify a few things: There are no ¿hierarchies,¿ but members must create a login account for security purposes. You mentioned that as a member of one group, you must traverse through a portal to all groups. (Level 2.) That¿s not the case, though. He/she will only have access to that ONE group, even if they click on the group portal. We¿re working on making this more intuitive.

You mentioned that capabilities at level 1 can¿t be brought into level 3. If you¿re referring to admin capabilities, that¿s correct ¿ members can¿t access admin functionalities. However, you can assign as many admins as you like!

If there¿s anything else we can clarify, please email [email protected], or call us at 888-298-8845.

Sincerely,
Patrick

Nicole
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Best Customer Service... EVER!!!

Reviewed on 2015/12/04

I was tasked by my employer to build an alumni/fundraising site using Member Planet. I actually had...

I was tasked by my employer to build an alumni/fundraising site using Member Planet. I actually had never heard of it and was a little ambivalent about, not only the service, but the project as a whole because I already had a lot on my plate. The time frame I was given to complete this undertaking was truncated and there was a lot to learn. But, the Member Planet Team was amazing in every sense of the word. Not only did they assist me by thoroughly walking me through the functionality of services pertinent to our organization's goals, they made recommendations based on the experiences of current customers, AND they helped me plan the entire project start to finish. They are so kind, patient and thorough... I became an instant fan of Member Planet.

The wow factor increased exponentially with Christopher, Patrick and Greg, all staying in constant contact touching base with me through the process of building our site... and even went several steps further when I was unexpectedly hospitalized (so progress was not interrupted). These guys blew me away going above and beyond the scope of services defined in our plan (Pro). I cannot adequately put into words how awesome the experience has been working with them.

Joan
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

School Registration Packet

Reviewed on 2019/07/02

Positive, smooth collection of money.

Positive, smooth collection of money.

Pros

It simplified our registration process for purchases and information distribution.

Cons

I am comfortable with the software but I do not use regularly so I need support from the help desk.
Wish there was a better way to remind users on their credit card of the MP charge as often they think it is a fraud and put forth a dispute.

Showing 5 reviews of 261 Read all reviews

MemberPlanet FAQs

Below are some frequently asked questions for MemberPlanet.

MemberPlanet offers the following pricing plans:

  • Starting from: US$50,00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

• Basic: Free • Essentials: $50 per month or $510 per year • Pro: $100 per month or $1020 per year • Premium: $175 per month or $1,785 per year • Enterprise: Customized per individual or chapter based association

MemberPlanet has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

MemberPlanet supports the following languages:

English, French

MemberPlanet supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

MemberPlanet integrates with the following applications:

Meta for Business, Twitter/X

MemberPlanet offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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