GoTo Training
About GoTo Training
GoToTraining is a web-based training solution, sitting alongside related online apps in the GoTo suite, GoToMeeting and GoToWebinar. Catering for both remote and hybrid learning scenarios, the product offers users of all levels an emphasis on engaging session attendees with collaboration features powered by exclusive technology. Hybrid instructor-lead training includes integrated YouTube and Vimeo video sharing alongside the ability to show remote learners a live, real-time image of the class whiteboard. Quickly conduct, quizzes, tests and polls to keep students on their toes and gauge performance or capture feedback. Built-in video conferencing, hand raising and chat tools all help to keep participants connected, while the useful breakout session feature allows smaller class groups to seamlessly splinter off and rejoin the proceedings later.
For trainers GoToTraining also simplifies session administration by handling equally important pre and post-class activities. Full-service registration provides secure capture of attendee information with expanded fields and custom questions, while managing payments or refunds via PayPal integration. Promote sessions and encourage participation by sending out email or social media invitations, going on to mail out certifications to successful students after the event. Classes can also be recorded effortlessly and distributed while flexible reporting and analytics put valuable data within reach. Keep track of the numbers on registration conversions, take roll calls and log attendance before breaking down test, poll and evaluation results.
GoToTraining also provides free companion iOS and Android apps for enabling optimized mobile access to training sessions while on the move.
Key benefits of GoTo Training
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Reviews
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- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Fantastic remote training software application
Reviewed on 2017/11/15
It allows us to run trainings between multiple geographically distinct locations in an easy and...
It allows us to run trainings between multiple geographically distinct locations in an easy and efficient way. It also allows us to test for knowledge absorption and offer classes to other locations and departments through the use of it's class catalogue feature.
Pros
I love that this allows me to schedule out classes in advance. It also allows me to easily create and administer tests, share supporting documentation, and make sure people are paying attention. In this type of learning environment between remote offices it's essential that the performance of the application is spotless when it comes to audio and video and for the vast majority of trainings I've run GTT has been amazing.
Cons
I have 2 major complaints. 1st there is a bug in the software that has been there for over two years at this point that prevents me from using the quiz functionality as intended. Customer support took over 6 months to figure out this bug even though I suggested that it might be the problem on the first interaction. 2nd there is no way to mass export all of your classes to Google Calendar. I figured out a way to do a work around using apple calendar and then exporting that cal to google cal but it's a huge pain still.
- Industry: E-Learning
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Easy to Use Webinar/Training Software
Reviewed on 2019/03/05
Pros
GoTo Training is a very easy to use conference/training software. There are many tools to keep the meeting interactive and engaging. The unlimited cloud storage of recording is also AMAZING!
Cons
The recent update and redesign of the website is AWFUL.
On the webinar side, the issues I most often come across is audio issues. People don't know how to connect, can't hear me or I can't hear them. Of any issue I have, 99.9% of them are audio related.
- Industry: Photography
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Pathetic
Reviewed on 2020/07/02
In a word, pathetic.
Lack of integrity, over all.
Given false info by sales to sell me.
Product...
In a word, pathetic.
Lack of integrity, over all.
Given false info by sales to sell me.
Product didn’t work as promised.
Support was not what it was promised To be.
Support ignorant of the product.
Failure to be accountable for problems
Always blaming others for product failure: it’s a PayPal problem, it’s a safari problem, etc.
Promises NEVER kept by support. “I’ll have a supervisor call you back” never happened.
Woeful incompetence at everything EXCEPT monthly billing. There was never a problem with that.
No problem taking my money for a product that failed to deliver on sales’ promises and support promises.
Pros
Scheduling
Client data collection
Efficient and effective monthly billing
support always answered the phone, (even though they were too ignorant of the product too help,)
Supervisors form support always promised to get back to me. (Even though they never did,)
Cons
Bugs
Features that don’t work
Long list
Using this product cost me about 25% of every event I’ve done that invoked payment.
Zero accountability.
Alternatives Considered
GoTo MeetingReasons for Switching to GoTo Training
Because the sales rep sold me by making promises that I now know were lies to make a sale. Now I’m locked in a contract until September. I will leave as soon as I fulfill MY commitment, even though GoToTraining has failed to fulfill their’s to me. Pathetic Dishonest Lack of integrity Money grubbing Liars Cheaters Crooks Pathetic. I expect my comments here to get as much of a response all my other complaints: crickets. I feel like GoToTraining has stolen from me and I have no recourse. What I am doing is leaving at the first opportunity and I’m telling everyone I know about my experience and to avoid this company like the plague.- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
I use GoToTraining daily to host online webinars, live-training sessions and software reviews.
Reviewed on 2018/03/15
Pros
The ease of setting up sessions is great and it has excellent survey/question capabilities. I also love the ability to record sessions.
Cons
It has had some downtime in the last year that has been no fun, and it has no direct scheduling within an outlook calendar invite.
- Industry: Staffing & Recruiting
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
GoTo Review
Reviewed on 2018/12/21
Pros
We really like all the opportunity that this software has - breakout rooms, library, scheduling.
Cons
It's not easy to learn. We have had to teach ourselves which is probably why we don't know how to use all the features correctly. That being said, we have had no contact with customer support other than them sending me a huge binder of materials to figure things out on my own.
GoTo Training FAQs
Below are some frequently asked questions for GoTo Training.Q. What type of pricing plans does GoTo Training offer?
GoTo Training offers the following pricing plans:
- Starting from: US$109.00/month
- Pricing model: Subscription
- Free Trial: Available
30-day free trial Starter: $109 Pro: $159 Plus: $314
Q. Who are the typical users of GoTo Training?
GoTo Training has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does GoTo Training support?
GoTo Training supports the following languages:
Chinese, English, German, Italian, Spanish, Traditional Chinese
Q. Does GoTo Training support mobile devices?
GoTo Training supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does GoTo Training integrate with?
GoTo Training integrates with the following applications:
Litmos, PayPal, Zapier
Q. What level of support does GoTo Training offer?
GoTo Training offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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