About Rosy
Rosy is cloud-based salon and spa scheduling and management software that caters to businesses of all sizes across the United States, Canada, Australia, and the United Kingdom.
Rosy’s scheduling feature allows clients to book appointments through their salon or spa’s website, mobile web app, or business Facebook page. Salon or spa owners set available openings with service providers and allow their clients to book an appointment that is convenient for them. After an appointment is booked the software sends automatic text and email confirmations and reminders to the client and alerts to staff.
In addition to scheduling and automated communications, Rosy is a business management tool that provides such features as curbside check-in, point of sale (POS), integrated credit card processing, inventory management, eCommerce, rewards & referrals, text message marketing, email marketing, and free data conversion.
For inventory management, Rosy helps to track inventory, ensuring products are re-ordered automatically when it reaches a pre-set stock level. The POS feature manages gift cards, cash drawers, and all other payment transactions. Rosy also includes more than 100 reporting options that are easy to customize and ready to use for different reporting needs. In addition, Rosy supports various add-on services, including integrated credit card processing, purchasing hardware, website builder, gift cards, and more.
Rosy also provides unlimited support and training, along with a free 30-day trial.
Key benefits of Rosy
• Salon and spa owners can increase business productivity by offering their customers multiple options for booking appointments. Clients can book via the salon or spa’s mobile app, Facebook page, or website.
• Salons can keep their staff up to date with real-time email and text message alerts as soon as a new appointment is booked by a customer.
• The mobile access feature allows salon or spa owners and staff to manage and view appointments on their smartphones and tablets.
• The system helps manage a salon or spa’s inventory, keeping track of products and their consumption within the salon with automated re-ordering ability.
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Reviews
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- Industry: Retail
- Company size: 10,000+ Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great tool
Reviewed on 2018/12/05
Great!
Great!
Pros
I assisted a friend with launching this for her business and I would defiantly recommend this software to any salon professionals.
Pros
Training is provided by rep who are very helpful and patient
Software is intuitive and user friendly
Help is available 24/7!
Cons
I really cannot day anything negative about it.
- Industry: Cosmetics
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
For the most part, it's great!
Reviewed on 2017/03/14
I like that they're constantly working to improve and add more features. Some of the features need...
I like that they're constantly working to improve and add more features. Some of the features need more options and flexibility to be more useful, but as time goes on, I'm sure they'll continue to make improvements. Specifically the Rewards feature and the parameters for Mass Email Client Lists need to be updated. Also, the Image Library needs to be accessible on mobile again. Their Online Booking is great!
Pros
The Online Booking and schedule view (I really like the red time bar they added recently)
Cons
They sometimes make "improvements" that make things worse/harder. For instance, removing the Image Library from mobile. These days a lot of people are using apps to create images for Social Media, so you need to be able to easily add them to the Image Library from your phone.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Why clients need to receive multiple messages when booking only for one appointment???
Reviewed on 2022/11/07
Bad
Bad
Pros
Not sure any more after losing Extremely frustrated clients
Cons
New tip messages for one appointment. Confuse clients result in losing clients!!!
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent cloud based software
Reviewed on 2017/02/21
Rosy has all the features I was looking for when researching software for my salon. Online booking,...
Rosy has all the features I was looking for when researching software for my salon. Online booking, email and text confirmations, cloud-based (no annoying updates), and plenty of reports for management. The price increases as you add stylists, which is nice when starting out small, you don't need to pay a ton up front. The customer service has been excellent and very prompt every time I have a question. I would definitely recommend this to other salons.
Pros
Text/email confirmations
Reports
Online booking
Cloud based
Cons
Can't use same email with multiple clients (a pain for families)
Can't discount a service but still give full credit to the stylist for the service (i.e., salon-run promotions that shouldn't affect stylist commissions)
- Industry: Human Resources
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love Rosy!
Reviewed on 2017/02/21
Rosy is such a great software. We wanted something that was cloud based and easy to use-and Rosy...
Rosy is such a great software. We wanted something that was cloud based and easy to use-and Rosy is! We switched from three different softwares before we found Rosy, and after using it for 5 minutes I knew this was the one. The stylists LOVE it because it's so user friendly and they didn't have to spend hours learning how to use it. They learned how to use it in 5 minutes! Customer support is amazing, they are always there to answer even the littlest of questions. They are always upgrading too, so Rosy gets even better all the time. We are a high end, fast paced salon and Rosy has been a lifesaver. We highly recommend it for your salon software!
Pros
Easy to use. Has a variety of reports. Cloud based, you can access anywhere. Online booking. Customer support.
Cons
No option to confirm through text message reminders. Wish you could customize payment options to add other ones for different coupons we offer.
Rosy FAQs
Below are some frequently asked questions for Rosy.Q. What type of pricing plans does Rosy offer?
Rosy offers the following pricing plans:
- Starting from: US$29.00/month
- Pricing model: Subscription
- Free Trial: Available
Standard package (standard Rosy features) 1 user : $29/month 2 users : $39/month 3 users : $49/month 4 users : $59/month 5-10 users : $69/month 11-15 users : $79/month 16-20 users : $89/month 21+ users : $99/month Premium package (standard Rosy features + client connect) 1 user : $37/month 2 users : $55/month 3 users : $65/month 4 users : $75/month 5-10 users : $101/month 11-15 users : $127/month 16-20 users : $156/month 21+ users : $192/month
Q. Who are the typical users of Rosy?
Rosy has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Rosy support?
Rosy supports the following languages:
English
Q. Does Rosy support mobile devices?
Rosy supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Rosy integrate with?
Rosy integrates with the following applications:
Meta for Business
Q. What level of support does Rosy offer?
Rosy offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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