ActiveDEMAND

ActiveDEMAND

An integrated marketing solution for marketers & agencies

4.4/5 (46 reviews)

ActiveDEMAND Overview

ActiveDEMAND is a complete integrated platform for marketing automation designed with marketing agencies in mind. ActiveDEMAND consolidates key online marketing tools into a single application. The subscription model is based on the total number of contacts, not the number users. This means agencies can create an unlimited number of sub-accounts for all their clients, each with their individual branding and reporting.

ActiveDEMAND users can manage all of their clients’ campaigns, marketing efforts and track key metrics based on website traffic, engagement conversions and leads. ActiveDEMAND allows whitelabeling so the agency’s brand remains up front and visible in all client communications. The integrated platform provides customizable landing pages and email templates, contact list management with segmentation, dynamic fields for personalized email messages and social media tools. Agencies are able to customize follow up emails and auto-responders and the system provides an easy-to-use drag-and-drop interface to create tailored monthly reports.

Other integrated features include; call tracking for better campaign performance metrics, real-time personalization to create individual user experiences and more.

Pricing

Starting from
US$15,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, Europe, Germany, Latin America, United Kingdom, United States

Supported Languages

Danish, Dutch, English, Finnish, French and 4 others, German, Portuguese, Spanish, Swedish

ActiveDEMAND Reviews

Overall rating
4.4/5
87% positive reviews
26
Excellent
14
Very good
5
Average
0
Poor
1
Terrible
Gerry W.

Active Demand applied to Industrial Marketing

Used Daily for 1+ year
Reviewed on 2018/10/30
Review Source: Capterra

We just signed up for 5 years in a one year subscription model, so I would have to say we are all in.

Pros

The main benefit to me/us is the ability to "know" what is going on at all times, in real time. We make a change we see the result, good or bad and can manage a process forward in real time. Lead nurturing is critical and fairly easy to set up.

The on-line support/chat function is good, but the people are GREAT. love getting real help from rel people.

Cons

Learning curve is challenging, as it some of the trickier back end functions

Response from JumpDEMAND

Hi Gerry,
Thank you for taking a moment to review ActiveDEMAND. We appreciate all feedback to help us constantly improve. We just added the Personal Trainer to help ease the learning curve. On the right side of the platform window there is a tab that says, 'Show Me How'. With this tool, it will walk you through each step of a task. It also has links to how-to videos and support articles, without having to leave the platform.
Thank you again for choosing ActiveDEMAND as your marketing automation software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Mark G.

ActiveDEMAND allowed me very quickly to deploy my first email campaign delivering measurable results

Used Daily for 6-12 months
Reviewed on 2017/06/05
Review Source: Capterra

The ability to set up and deploy professional-looking campaigns very quickly.

Pros

The abilities of Active DEMAND appear to be only limited by my imagination or the courage of my Clients to use them. The process of Lead Nurturing with sophisticated logic and decision making, while I or my clients are sleeping is a huge labour saving feature. Automated reporting with my Agencies branding help me get credit where its due without ambiguity.

The ability to Copy/Clone campaigns, emails processes from one account to another is a hugh time saver when getting an account up and running.

Cons

Ther are several areas where the terms used are quite technical or ActiveDEMAND specific that could do with some contextual help on the screen to assist the newcomers to digital marketing. There a few key features, especially on the account, set up page that need to be right to deliver results. New users should book a Q&A Support session as soon as they sign up and I suggest AD labour several key points about the account set up.

Response from JumpDEMAND

Hi Mark! Thank you for taking the time to review ActiveDEMAND. We really appreciate your insights and comments.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Andy Z.

Outstanding features

Used Daily for 1-5 months
Reviewed on 2018/11/07
Review Source: Capterra

It's a one-stop shop for all your marketing automation needs. I have not found any other platform that has all of the features that ActiveDemand does at the price they offer. It's a great option for marketers who want the full-range of marketing automation activities that are possible.

Pros

ActiveDemand incorporates all features you want in marketing automation: landing pages, forms, email, anonymous visitor tracking, integration with CRM, and custom workflows (in addition to all of the baseline marketing automation: lead scoring, contact tracking, etc.). It's very easy to implement on any website via JS or Wordpress plugin-- so you can work independently of the website if you don't have access to the backend (great option for marketing agencies). VERY competitive on pricing as well.

Cons

There is a little bit of a learning curve when starting out. But once you get a feel for where things are and how they operate in the platform, you'll have everything you want at your fingertips. Putting a little bit of time in learning the platform greatly pays off in the long run (and they have great support!).

Response from ActiveDEMAND

Hi Andy,
Thanks for taking a moment to review ActiveDEMAND. We appreciate all comments and feedback and we are happy you are getting value from the platform. We are always working to make the on-boarding experience easier and have added an in-platform assistant to walk you through tasks. And thanks for the shout out to our support team. We agree...they are fantastic.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Jeff H.

Might be great software, but...

Used Weekly for 1+ year
Reviewed on 2018/11/01
Review Source: Capterra

Pros

It provides us with email marketing analytics and helps us understand contact rating in our engagement model.

Cons

I'm not an Admin of this system. I'm just a user. We have it hooked up to our CRM, which is where I spend most of my time. My opinion is that this might be great software for someone who is an admin trying to track analytics for a big company, but we are small and when we hooked this thing up to our CRM, there were a number of things that were either over-looked by the ActiveDemand Implementation Consulting team or my company cheaped out and didn't want to spend the necessary money that was required to make this thing work right... so, in the end, it's screwed up a bunch of my CRM data and I've been spending a bunch of time stumbling across bad data and duplicates then need to be removed, merged, including contacts who get re-mapped to other account owners or even the wrong account! Additionally, there are a ton of meaningless data entries now gumming up the running history in my CRM so that it's near impossible for me to find my last meeting notes... It's been a mess, so we had to delete a bunch of those system automated data entry notes in the CRM history, as well, and then turned off ALL live connection to CRM and do a simple "Post to CRM" from ActiveDemand and I'm a happy camper, again.

Also, the Chrome extension runs too much interference on my processor when I am doing other research or hitting other web sites. Caching like crazy until I turned off the extension.

Response from ActiveDEMAND

Hi Jeff,
Thank you for the honest feedback. One of the main reasons people choose ActiveDEMAND is our deep integration with CRMs. There is a lot of information that can pass between ActiveDEMAND and the CRM and back again, thus it does require planning to ensure the integration is meeting the business requirements. Turning everything on and pushing everything ActiveDEMAND has into the CRM is technically possible, but not recommended. Sales people need information, not data. Most people are not used to having the capability of driving so much information into the CRM (like we provide) ... someone thought it would be useful to get EVERYTHING into the CRM (like ice cream, a little is great, a lot must be AWESOME!) which caused your early issues. We do not charge for CRM integration services, our consultants are always available to review an integration. Please take advantage of our exceptional support staff, we are here to help.
The ActiveDEMAND team.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

4.0/10
Adam P.

We use this religiously

Used Daily for 1+ year
Reviewed on 2018/11/02
Review Source: Capterra

Pros

Active Demand is some pretty great software for a lot of our clients. We consider it an important part of our analytics stack to help our customers understand and grow their business.

Cons

There are occasionally server-side issues that prevent the plugin from working, but the team is usually quick to remedy these. It's just a matter of keeping an eye on our sites.

Response from ActiveDEMAND

Hi Adam,
Thanks for taking a moment to review ActiveDEMAND. We are happy you like our software and are using it for your customers to grow their businesses. Your comments are helping us build a better platform every day...so thanks again!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

ActiveDEMAND Pricing

Starting from
US$15,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Pricing starts at:

Call Tracker: $0 monthly

Email Marketer: $15 monthly

Small Business Marketer: $69 monthly

Corporate Marketer: $199 monthly

Price is only based on registered telephone numbers and usage. There is no monthly subscription required to have an account.

ActiveDEMAND Features

  • A/B Testing
  • API
  • Activity Dashboard
  • Automatic Notifications
  • Campaign Management
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop Interface
  • Email Marketing
  • Social Media Integration

  • Campaign Analysis
  • Content Management
  • Engagement Analytics
  • Monitoring
  • Multi-Channel Marketing
  • Real Time Analytics
  • Real Time Data
  • Reporting & Statistics
  • Third Party Integration

Additional information for ActiveDEMAND

Key features of ActiveDEMAND

  • A/B testing
  • API
  • API
  • Activity Dashboard
  • Advanced Call Tracking
  • Auto-responders
  • Automatic Lead Distribution
  • Behavior Tracking
  • Brand Strategy
  • CRM integration
  • Call Tracking Analytics
  • Call Tracking Coverage
  • CallForensics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Templates
  • Campaign Variables
  • Campaign planning
  • Centralized Contact Database
  • Chat
  • Click-Through Tracking
  • Click-to-call
  • Client Management
  • Conditional Versioning
  • Configurable workflow
  • Contact and Organizational History Timeline
  • Content Library for all assets
  • Conversion Tracking
  • Conversion rate optimization
  • Country Specific Number Insertion
  • Custom Fields
  • Custom forms
  • Custom landing pages
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Reports and Client Dashboards
  • Customizable branding
  • Customizable reporting
  • Dashboard creation
  • Data Filtering
  • Drag & Drop Interface
  • Drip email marketing
  • Dynamic Number Insertion
  • Email Integration
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Email distribution
  • Event Marketing
  • Event Tracking
  • Event Triggered Actions
  • Event Triggered Email
  • Form Captcha
  • Forms Management
  • Full Activity Tracking - Web, Email, Social , Phone and more
  • Geo-IP Based Automated Call Routing
  • Gmail Extension for email and web tracking
  • GoToWebinar Integration
  • Goal setting / tracking
  • Google Analytics Integration
  • Graphical Workflow Editor
  • History Tracking
  • Interactive Voice Response (IVR)
  • Keyword tracking
  • Landing page templates
  • Lead distribution
  • Lead scoring
  • Live Chat Integration
  • Microsite Builder
  • Multi-campaign
  • Multivariate Testing
  • Newsletter Templates
  • Page Designer
  • Phone Call Transcription
  • Pipedrive Integration
  • Popups
  • Port Existing Numbers
  • Real Time Reporting
  • Resource management
  • SMS/Text Messaging Campaigns
  • Salesforce Integration
  • Social media integration
  • Softphone
  • Split Testing
  • Twitter Integration
  • URL Shortener
  • VOIP Phone
  • Vistor tracking
  • WYSIWYG Editor - Email, Landing Pages, Web Forms and more
  • Web Forms
  • Whisper Messages

Benefits

  • ActiveDEMAND gives marketers and marketing agencies all the tools they need in one platform; email, social, call tracking, real-time personalization, reporting and more.

  • ActiveDEMAND allows whitelabeling so the agency’s brand remains up front and visible in all client communications.

  • Designed with digital agencies in mind, the integrated platform includes client management features like sub-account management, whitelabeling and the ability to clone campaign efforts across accounts.

  • Marketers, agencies and businesses can supercharge their marketing efforts through streamlined campaign management, campaign recipes and attribution reporting while integrating with many other business, sales and marketing applications.

  • ActiveDEMAND FAQs

    Below are some frequently asked questions for ActiveDEMAND.

    Q. What type of pricing plans does ActiveDEMAND offer?

    ActiveDEMAND offers the following pricing plans:

    Starting from: US$15,00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Pricing starts at:

    Call Tracker: $0 monthly

    Email Marketer: $15 monthly

    Small Business Marketer: $69 monthly

    Corporate Marketer: $199 monthly

    Price is only based on registered telephone numbers and usage. There is no monthly subscription required to have an account.

    Q. What are the main features of ActiveDEMAND?

    ActiveDEMAND offers the following features:

    • A/B testing
    • API
    • API
    • Activity Dashboard
    • Advanced Call Tracking
    • Auto-responders
    • Automatic Lead Distribution
    • Behavior Tracking
    • Brand Strategy
    • CRM integration
    • Call Tracking Analytics
    • Call Tracking Coverage
    • CallForensics
    • Campaign Management
    • Campaign Scheduling
    • Campaign Segmentation
    • Campaign Templates
    • Campaign Variables
    • Campaign planning
    • Centralized Contact Database
    • Chat
    • Click-Through Tracking
    • Click-to-call
    • Client Management
    • Conditional Versioning
    • Configurable workflow
    • Contact and Organizational History Timeline
    • Content Library for all assets
    • Conversion Tracking
    • Conversion rate optimization
    • Country Specific Number Insertion
    • Custom Fields
    • Custom forms
    • Custom landing pages
    • Customer Accounts
    • Customer Database
    • Customer History
    • Customizable Reports and Client Dashboards
    • Customizable branding
    • Customizable reporting
    • Dashboard creation
    • Data Filtering
    • Drag & Drop Interface
    • Drip email marketing
    • Dynamic Number Insertion
    • Email Integration
    • Email Marketing
    • Email Monitoring
    • Email Templates
    • Email Tracking
    • Email distribution
    • Event Marketing
    • Event Tracking
    • Event Triggered Actions
    • Event Triggered Email
    • Form Captcha
    • Forms Management
    • Full Activity Tracking - Web, Email, Social , Phone and more
    • Geo-IP Based Automated Call Routing
    • Gmail Extension for email and web tracking
    • GoToWebinar Integration
    • Goal setting / tracking
    • Google Analytics Integration
    • Graphical Workflow Editor
    • History Tracking
    • Interactive Voice Response (IVR)
    • Keyword tracking
    • Landing page templates
    • Lead distribution
    • Lead scoring
    • Live Chat Integration
    • Microsite Builder
    • Multi-campaign
    • Multivariate Testing
    • Newsletter Templates
    • Page Designer
    • Phone Call Transcription
    • Pipedrive Integration
    • Popups
    • Port Existing Numbers
    • Real Time Reporting
    • Resource management
    • SMS/Text Messaging Campaigns
    • Salesforce Integration
    • Social media integration
    • Softphone
    • Split Testing
    • Twitter Integration
    • URL Shortener
    • VOIP Phone
    • Vistor tracking
    • WYSIWYG Editor - Email, Landing Pages, Web Forms and more
    • Web Forms
    • Whisper Messages

    Q. Who are the typical users of ActiveDEMAND?

    ActiveDEMAND has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does ActiveDEMAND support?

    ActiveDEMAND supports the following languages:

    Danish, Dutch, English, Finnish, French, German, Portuguese, Spanish, Swedish

    Q. What type of pricing plans does ActiveDEMAND offer?

    ActiveDEMAND has the following pricing plans:

    Free, Subscription

    Q. Does ActiveDEMAND support mobile devices?

    We do not have any information about what devices ActiveDEMAND supports

    Q. What other apps does ActiveDEMAND integrate with?

    ActiveDEMAND integrates with the following applications:

    HubSpot CRM, HubSpot Marketing, Insightly, PieSync, Pipedrive, Teamleader, Visual Visitor, Wordpress, Workato, noCRM.io

    Q. What level of support does ActiveDEMAND offer?

    ActiveDEMAND offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials