ActiveDEMAND

An integrated marketing solution for marketers & agencies

4,2 /5 (71 reviews) Write a Review!

ActiveDEMAND Overview

What is ActiveDEMAND?

ActiveDEMAND is a complete integrated platform for marketing automation designed with marketing agencies in mind. ActiveDEMAND consolidates key online marketing tools into a single application. The subscription model is based on the total number of contacts, not the number users. This means agencies can create an unlimited number of sub-accounts for all their clients, each with their individual branding and reporting.

ActiveDEMAND users can manage all of their clients’ campaigns, marketing efforts and track key metrics based on website traffic, engagement conversions and leads. ActiveDEMAND allows whitelabeling so the agency’s brand remains up front and visible in all client communications. The integrated platform provides customizable landing pages and email templates, contact list management with segmentation, dynamic fields for personalized email messages and social media tools. Agencies are able to customize follow up emails and auto-responders and the system provides an easy-to-use drag-and-drop interface to create tailored monthly reports.

Other integrated features include; call tracking for better campaign performance metrics, real-time personalization to create individual user experiences and more.

ActiveDEMAND Overview

Pricing

Starting from
US$15,00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Pricing starts at:

Call Tracker: $0 monthly

Email Marketer: $15 monthly

Small Business Marketer: $69 monthly

Corporate Marketer: $199 monthly

Price is only based on registered telephone numbers and usage. There is no monthly subscription required to have an account.


ActiveDEMAND Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, Germany
Supported Languages
Danish, Dutch, English, Finnish, French and 4 others, German, Portuguese, Spanish, Swedish

Media

Call Tracking
Campaign Management
Dynamic Content Blocks and Pop-ups
Workflow Editor
Predictive Marketing Capabilities
Custom Dashboards and Reports
Social Media Management
ActiveDEMAND video ActiveDEMAND screenshot: Call Tracking ActiveDEMAND screenshot: Campaign Management ActiveDEMAND screenshot: Dynamic Content Blocks and Pop-ups ActiveDEMAND screenshot: Workflow Editor ActiveDEMAND screenshot: Predictive Marketing Capabilities ActiveDEMAND screenshot: Custom Dashboards and Reports ActiveDEMAND screenshot: Social Media Management

ActiveDEMAND Reviews

ActiveDEMAND Reviews

Overall rating
4,2
/
5
Excellent
32

Very good
28

Average
9

Poor
1

Terrible
1

Value for Money
4,1
Features
4,2
Ease of Use
3,7
Customer Support
4,5
85% recommended this app
Tim H.

ActiveDEMAND - A hidden gem

We needed a flexible solution for marketing automation that didn't break the bank. ActiveDEMAND was perfect. It was especially suited to integrate with our sales CRM (Pipedrive).


Christina S.

Active Demand from an Agency Perspective

Overall I have been very pleased with the platform. The chat function is very helpful and I almost always get an immediate response and help resolving the issues that I have. With any playform there are "gotchas" that come to light after you get in to it more intently, and I have encountered those with Active Demand, like the incredibly slow load times when cloning elements, and certain clunky parts of the interface, but my overall experience with both the software and the customer service has been positive.


Jeff H.

Might be great software, but...


Victor M.

Everything I need to run the company and more

I needed to decomission Pardot, and merge several other application and acquire new functionality to be responsive to our needs. Support was fantastic and got me running very fast.


Verified Reviewer

My Experience with Active Demand

Overall experience has been positive. I like that it integrates with our CRM for distributing leads and I find the email/campaign builder easy to use.


Tim H.
Industry: Food & Beverages
Company size: 2-10 Employees

ActiveDEMAND - A hidden gem

Used Daily for 6-12 months
Reviewed on 2018/11/01
Review Source: Capterra

We needed a flexible solution for marketing automation that didn't break the bank. ActiveDEMAND was perfect. It was especially suited to integrate with our sales CRM (Pipedrive).

Pros

ActiveDEMAND is an incredibly flexible solution that can be used in a variety of applications. Their support is top notch and they will help you with anything.

Cons

The user interface is a bit clunky and slow. The templates are not designed in very modern fashion and require a lot of editing.

Response from ActiveDEMAND

Hi Tim,
Thanks for taking the time to review ActiveDEMAND and for the positive comments. We appreciate the constructive criticism as well, regarding our platform and consider all feedback as we work to improve the software and our user's experience with it.
Thanks again!
The ActiveDEMAND Crew

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Christina S.
Industry: Marketing & Advertising
Company size: 2-10 Employees

Active Demand from an Agency Perspective

Used Daily for 6-12 months
Reviewed on 2020/08/19
Review Source: Capterra

Overall I have been very pleased with the platform. The chat function is very helpful and I almost always get an immediate response and help resolving the issues that I have. With any playform there are "gotchas" that come to light after you get in to it more intently, and I have encountered those with Active Demand, like the incredibly slow load times when cloning elements, and certain clunky parts of the interface, but my overall experience with both the software and the customer service has been positive.

Pros

The capabilities that I appreciate most on Active Demand are the list filterting email developer/editor. I appreciate the amount of criteria that you can filter your lists by, giving the ability to add or remove contacts to your lists seamlessly and easily.
The email developer is easy to use, aside from a few small glitches.

Cons

My least favorite thing about the platform is the amount of time reporting takes to propegate. I can't see real-time performance from email campaigns, at best I can see data after 24 hours or so, but if you like mo monitor your campaigns more closely, this will fall short.

Response from ActiveDEMAND

Hi Christina,
Thank you for taking a moment to give us a review. We appreciate all feedback as it helps us improve our software. We are sorry to hear you are having some issues - specifically with real-time reporting. We do have real-time dashboard widgets for email campaigns and we encourage chatting with our support team to answer questions about how to set it up - they are super friendly and helpful. Thank you again for your comments!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Jeff H.
Industry: Computer Software
Company size: 11-50 Employees

Might be great software, but...

Used Weekly for 1+ year
Reviewed on 2018/11/01
Review Source: Capterra

Pros

It provides us with email marketing analytics and helps us understand contact rating in our engagement model.

Cons

I'm not an Admin of this system. I'm just a user. We have it hooked up to our CRM, which is where I spend most of my time. My opinion is that this might be great software for someone who is an admin trying to track analytics for a big company, but we are small and when we hooked this thing up to our CRM, there were a number of things that were either over-looked by the ActiveDemand Implementation Consulting team or my company cheaped out and didn't want to spend the necessary money that was required to make this thing work right... so, in the end, it's screwed up a bunch of my CRM data and I've been spending a bunch of time stumbling across bad data and duplicates then need to be removed, merged, including contacts who get re-mapped to other account owners or even the wrong account! Additionally, there are a ton of meaningless data entries now gumming up the running history in my CRM so that it's near impossible for me to find my last meeting notes... It's been a mess, so we had to delete a bunch of those system automated data entry notes in the CRM history, as well, and then turned off ALL live connection to CRM and do a simple "Post to CRM" from ActiveDemand and I'm a happy camper, again.

Also, the Chrome extension runs too much interference on my processor when I am doing other research or hitting other web sites. Caching like crazy until I turned off the extension.

Response from ActiveDEMAND

Hi Jeff,
Thank you for the honest feedback. One of the main reasons people choose ActiveDEMAND is our deep integration with CRMs. There is a lot of information that can pass between ActiveDEMAND and the CRM and back again, thus it does require planning to ensure the integration is meeting the business requirements. Turning everything on and pushing everything ActiveDEMAND has into the CRM is technically possible, but not recommended. Sales people need information, not data. Most people are not used to having the capability of driving so much information into the CRM (like we provide) ... someone thought it would be useful to get EVERYTHING into the CRM (like ice cream, a little is great, a lot must be AWESOME!) which caused your early issues. We do not charge for CRM integration services, our consultants are always available to review an integration. Please take advantage of our exceptional support staff, we are here to help.
The ActiveDEMAND team.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 4.0/10

Victor M.
Industry: Information Technology & Services
Company size: 11-50 Employees

Everything I need to run the company and more

Used Daily for 6-12 months
Reviewed on 2020/08/19
Review Source: Capterra

I needed to decomission Pardot, and merge several other application and acquire new functionality to be responsive to our needs. Support was fantastic and got me running very fast.

Pros

It is feature-packed and covers all my needs from Marketing Automation, Lead conversion, Account-Based Marketing. Power dialer, Social, and much more I have to yet implemented.

Cons

Workflow designer can be a slow on on very large workflows.

Response from ActiveDEMAND

Hi Victor. Thank you for your positive comments. We are very happy to hear that ActiveDEMAND is meeting your needs and expectations. And we are making improvements all the time - the speed of the platform being a particular focus - and we have recently improved the speed of our workflows. We hope you notice the change. Thanks again!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Food & Beverages
Company size: 51-200 Employees

My Experience with Active Demand

Used Weekly for 2+ years
Reviewed on 2020/08/19
Review Source: Capterra

Overall experience has been positive. I like that it integrates with our CRM for distributing leads and I find the email/campaign builder easy to use.

Pros

The support has been great, I love the ability to chat with experts whenever i'm having an issue and the response is prompt and the advice usually solves my issue. I like the reporting tools and that new features are constantly being updated/added.

Cons

I don't like that I can't use the workflow editor on my current subscription and don't really need the upgraded version for how we use the software. Also, it seems to take a long time to load pages.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

User recommendation
7,9/10
Based on 71 user ratings
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ActiveDEMAND Pricing

ActiveDEMAND Pricing

Starting from
US$15,00/month
Free Trial
Free
Subscription
Value for money

Pricing starts at:

Call Tracker: $0 monthly

Email Marketer: $15 monthly

Small Business Marketer: $69 monthly

Corporate Marketer: $199 monthly

Price is only based on registered telephone numbers and usage. There is no monthly subscription required to have an account.

Pricing starts at:

Call Tracker: $0 monthly

Email Marketer: $15 monthly

Small Business Marketer: $69 monthly

Corporate Marketer: $199 monthly

Price is only based on registered telephone numbers and usage. There is no monthly subscription required to have an account.

Value for Money
4,1/5
Based on 71 user ratings
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ActiveDEMAND Features

ActiveDEMAND Features

API
Activity Dashboard
Automatic Notifications
Campaign Analysis
Campaign Management
Campaign Segmentation
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Email Marketing Management
Engagement Analytics
Monitoring
Multi-Channel Marketing
Real Time Analytics
Reporting & Statistics
Social Media Integration
Template Management
Third Party Integration
Features
4,2/5
Based on 71 user ratings
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Categories

Additional information for ActiveDEMAND

Additional information for ActiveDEMAND

Key features of ActiveDEMAND

  • A/B testing
  • API
  • Activity Dashboard
  • Advanced Call Tracking
  • Auto-responders
  • Automatic Lead Distribution
  • Behavior Tracking
  • Brand Strategy
  • CRM integration
  • Call Tracking Analytics
  • Call Tracking Coverage
  • CallForensics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Templates
  • Campaign Variables
  • Campaign planning
  • Centralized Contact Database
  • Chat
  • Click-Through Tracking
  • Click-to-call
  • Client Management
  • Conditional Versioning
  • Configurable workflow
  • Contact and Organizational History Timeline
  • Content Library for all assets
  • Conversion Tracking
  • Conversion rate optimization
  • Country Specific Number Insertion
  • Custom Fields
  • Custom forms
  • Custom landing pages
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Reports and Client Dashboards
  • Customizable branding
  • Customizable reporting
  • Dashboard creation
  • Data Filtering
  • Drag & Drop Interface
  • Drip email marketing
  • Dynamic Number Insertion
  • Email Integration
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Email distribution
  • Event Marketing
  • Event Tracking
  • Event Triggered Actions
  • Event Triggered Email
  • Form Captcha
  • Forms Management
  • Full Activity Tracking - Web, Email, Social , Phone and more
  • Geo-IP Based Automated Call Routing
  • Gmail Extension for email and web tracking
  • GoToWebinar Integration
  • Goal setting / tracking
  • Google Analytics Integration
  • Graphical Workflow Editor
  • History Tracking
  • Interactive Voice Response (IVR)
  • Keyword tracking
  • Landing page templates
  • Lead distribution
  • Lead scoring
  • Live Chat Integration
  • Microsite Builder
  • Multi-campaign
  • Multivariate Testing
  • Newsletter Templates
  • Page Designer
  • Phone Call Transcription
  • Pipedrive Integration
  • Popups
  • Port Existing Numbers
  • Real Time Reporting
  • Resource management
  • SMS/Text Messaging Campaigns
  • Salesforce Integration
  • Social media integration
  • Softphone
  • Split Testing
  • Twitter Integration
  • URL Shortener
  • VOIP Phone
  • Vistor tracking
  • WYSIWYG Editor - Email, Landing Pages, Web Forms and more
  • Web Forms
  • Whisper Messages

Benefits

  • ActiveDEMAND gives marketers and marketing agencies all the tools they need in one platform; email, social, call tracking, real-time personalization, reporting and more.

  • ActiveDEMAND allows whitelabeling so the agency’s brand remains up front and visible in all client communications.

  • Designed with digital agencies in mind, the integrated platform includes client management features like sub-account management, whitelabeling and the ability to clone campaign efforts across accounts.

  • Marketers, agencies and businesses can supercharge their marketing efforts through streamlined campaign management, campaign recipes and attribution reporting while integrating with many other business, sales and marketing applications.

  • ActiveDEMAND FAQs

    ActiveDEMAND FAQs

    Below are some frequently asked questions for ActiveDEMAND.

    Q. What type of pricing plans does ActiveDEMAND offer?

    ActiveDEMAND offers the following pricing plans:

    Starting from: US$15,00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Pricing starts at: Call Tracker: $0 monthly Email Marketer: $15 monthly Small Business Marketer: $69 monthly Corporate Marketer: $199 monthly Price is only based on registered telephone numbers and usage. There is no monthly subscription required to have an account.

    Q. What are the main features of ActiveDEMAND?

    ActiveDEMAND offers the following features:

    • A/B testing
    • API
    • Activity Dashboard
    • Advanced Call Tracking
    • Auto-responders
    • Automatic Lead Distribution
    • Behavior Tracking
    • Brand Strategy
    • CRM integration
    • Call Tracking Analytics
    • Call Tracking Coverage
    • CallForensics
    • Campaign Management
    • Campaign Scheduling
    • Campaign Segmentation
    • Campaign Templates
    • Campaign Variables
    • Campaign planning
    • Centralized Contact Database
    • Chat
    • Click-Through Tracking
    • Click-to-call
    • Client Management
    • Conditional Versioning
    • Configurable workflow
    • Contact and Organizational History Timeline
    • Content Library for all assets
    • Conversion Tracking
    • Conversion rate optimization
    • Country Specific Number Insertion
    • Custom Fields
    • Custom forms
    • Custom landing pages
    • Customer Accounts
    • Customer Database
    • Customer History
    • Customizable Reports and Client Dashboards
    • Customizable branding
    • Customizable reporting
    • Dashboard creation
    • Data Filtering
    • Drag & Drop Interface
    • Drip email marketing
    • Dynamic Number Insertion
    • Email Integration
    • Email Marketing
    • Email Monitoring
    • Email Templates
    • Email Tracking
    • Email distribution
    • Event Marketing
    • Event Tracking
    • Event Triggered Actions
    • Event Triggered Email
    • Form Captcha
    • Forms Management
    • Full Activity Tracking - Web, Email, Social , Phone and more
    • Geo-IP Based Automated Call Routing
    • Gmail Extension for email and web tracking
    • GoToWebinar Integration
    • Goal setting / tracking
    • Google Analytics Integration
    • Graphical Workflow Editor
    • History Tracking
    • Interactive Voice Response (IVR)
    • Keyword tracking
    • Landing page templates
    • Lead distribution
    • Lead scoring
    • Live Chat Integration
    • Microsite Builder
    • Multi-campaign
    • Multivariate Testing
    • Newsletter Templates
    • Page Designer
    • Phone Call Transcription
    • Pipedrive Integration
    • Popups
    • Port Existing Numbers
    • Real Time Reporting
    • Resource management
    • SMS/Text Messaging Campaigns
    • Salesforce Integration
    • Social media integration
    • Softphone
    • Split Testing
    • Twitter Integration
    • URL Shortener
    • VOIP Phone
    • Vistor tracking
    • WYSIWYG Editor - Email, Landing Pages, Web Forms and more
    • Web Forms
    • Whisper Messages

    Q. Who are the typical users of ActiveDEMAND?

    ActiveDEMAND has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does ActiveDEMAND support?

    ActiveDEMAND supports the following languages:

    Danish, Dutch, English, Finnish, French, German, Portuguese, Spanish, Swedish

    Q. What type of pricing plans does ActiveDEMAND offer?

    ActiveDEMAND has the following pricing plans:

    Free, Subscription

    Q. Does ActiveDEMAND support mobile devices?

    We do not have any information about what devices ActiveDEMAND supports

    Q. What other apps does ActiveDEMAND integrate with?

    ActiveDEMAND integrates with the following applications:

    HubSpot CRM, HubSpot Marketing Hub, Insightly, PieSync, Pipedrive, Teamleader, Visual Visitor, Wordpress, Workato, noCRM.io

    Q. What level of support does ActiveDEMAND offer?

    ActiveDEMAND offers the following support options:

    Online Support, Phone Support, FAQs, Knowledge Base, Video Tutorials, Forum