Regpack

Web based software for online registration and payments.

About Regpack

Regpack is a comprehensive online registration and payment management solution. Regpack is widely used by organizations around the world to help in the management of various online and in-person courses and classes, camps, conferences and events, trips, and more.

Regpack gives you all the tools you need to manage every aspect of your event or program, both virtual and in person, including flexible form building, real-time dynamic reporting, integrated online payments, automatic payment plans, variable pricing, and more.

Our clients see an increase in enrollment, revenue growth, and are more efficient in day to day management tasks.


Key benefits of Regpack

? Regpack has the capability to manage event lifecycle by allowing applicants to register for events, manage attendance at the events and support automate email communication.

? Regpack's form builder offers conditional logic functionality that ensures applicants can see only the relevant questions and information to ensure maximum registrations are completed.

? The solution offers full social network integration that allows applicants to interact with each other and share their ideas about an event at various social media platforms.

? Event organizers and administrators can customize the registration process through Regpack. It supports multiple payment options including credit cards, cash cards, e-check and so on.

? With Regpack users can access data anytime and from anywhere as all information is stored securely in the cloud.


Images

Regpack Software - Payment checkout form
Regpack Software - Automatic Billing Payment Reporting
Regpack Software - Payment Reporting
Regpack Software - Product Management
Regpack Software - Create new account page
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Regpack video
Regpack Software - Payment checkout form
Regpack Software - Automatic Billing Payment Reporting
Regpack Software - Payment Reporting
Regpack Software - Product Management
Regpack Software - Create new account page

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4,4 (355)
VS.
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Starting Price

US$125,00
month
No pricing found

Pricing Options

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Features

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Integrations

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Ease of Use

4,0 (355)
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Value for Money

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Customer Service

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Reviews

Overall rating

4,4 /5
(355)
Value for Money
4,4/5
Features
4,2/5
Ease of Use
4,0/5
Customer Support
4,3/5

Already have Regpack?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 355
Kayla
Kayla
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Using Regpack has STREAMLINED and REVOLUTIONIZED our summer program registration process.

Reviewed on 2018/05/30

Pros

Filtering options, pulling reports, in-software messaging system, professional look-- Regpack has truly changed the way that we register for our summer program. Everything was so simple to use for our parents who are constantly on the go. Everyone at Regpack has been extremely helpful, courteous and professional in each interaction. I could sing Regpack's praises from the mountaintops.

Cons

Email Server issues, lack of personalization/customization in the messaging system-- these are truly the smaller issues that I've had with Regpack. As a communications coordinator, I want our brand to be consistent throughout every platform and communication medium; however, I realize that the messaging system could possibly be built out so that all messages look the absolute best.

Response from Regpack

Wow, Kayla, so great to hear that Regpack as revolutionized your registration process!

With all the free time you have from streamlining your registration process, seems like you deserve some free time up to a beautiful mountain top to singe our praises, and enjoy a nice picnic and the views!

Thanks so much for your feedback and being a part of the Regpack family!

Erin
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

So many options!

Reviewed on 2021/02/16

Pros

We've been frustrated by the lack of options in other registration software. The way Regpack is set up, we can do pretty much anything we want. We especially love the payment plan options and that they are completely customizable and automated.

Cons

Because there are so many possibilities with Regpack, the learning curve has been steeper than with previous systems. Previous systems we used prioritized ease of use, but that also meant that are options were extremely limited. Luckily, we had a project manager to help us through setting up the system, this was invaluable.

Response from Regpack

Erin, we're so happy that we're able to offer the flexibility you need to charge clients on your terms and that our Project Manager was able to walk you through building out a customized system that is successful for you!

Elizabeth
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

customer support

Reviewed on 2021/06/30

Non-productive; as I cannot use their reports. Contacted support about this. They said they would...

Non-productive; as I cannot use their reports. Contacted support about this. They said they would look into it. But then, 3 months gone by, no change. Thus, I gave up.

Pros

MANY knobs for adjustment (but, it because also its issues)

Cons

1) Having a lot of knobs is a good thing ONLY when it helps customers' productivity. Often one size fits all is not the best solution.

2) The system requires a somewhat tech-savvy administrative staff to manipulate. COMPLETELY defeat my purpose to subscribe the service; as I have already written in-house one myself, except customer portal portion. To get it right, hiring an admin staff who do not have reasonable technical skill is not suitable.

3) Technical support needs to be patient listening to customer's issue; instead of coming across dismissive. One of them often went off the tangent to talk about many details that I have already known; but still not answering my question. I am always left frustrated and exhausted after talking to your support; as he finally got to answer my question after 10-20 minutes having him talking most of them instead of trying to understand my issue. I understand he wants to make sure to give me as many details as possible; but it is ONLY effective IF it focuses on understanding my question first. Another one was just wrong, and often came off dismissive.. Once, she just told me I should run it on firefox instead of Chrome instead; and nothing she could do to help!? She must think Chrome with over 70% user market is not a crucial , but I should just focus on firefox (with less than7% user market).

4) searching thru their knowledgebase is like finding a needle in a hay stack.

5) report misses clarity on students' info.

Response from Regpack

Hi Elizabeth, thanks for all of this constructive feedback. I understand that you came to Regpack after using a home built system, so I can understand how there wasn't always a 1:1 with the report data you wanted and what Regpack can pull for you. Regpack is highly customizable and allows for organizations to build out an onboarding flow and database that is very powerful. After reviewing your communication with our Support team, I do see that all of your questions were answered in a timely manner. Apologies if you did not find this or our help article and video library helpful. Our Support team often spends time looking into the specific setup of your system and creates custom video responses both to visually answer your question and provide content that you can reference in the future. We were sorry that you didn't go live with your project and enjoy the benefits of what Regpack has to offer.

Kelly
Overall rating
  • Industry: Program Development
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

New Client

Reviewed on 2020/02/27

We are a summer camp handling our registration through Regpack. I have had TONS of questions as...

We are a summer camp handling our registration through Regpack. I have had TONS of questions as our product went live and Regpack has answered all of them with a smile on their face (I'm guessing as all our conversations are over the phone). Even when I needed additional information or I didn't fully understand the explanation the first time they were willing to break it down a different way. And the videos they can send you to reference back later on are AMAZING!

Pros

We are a new client, and I'm not super technology proficient but the RegPack system is user friendly and once you understand the ins and outs it is super easy to use.

Cons

There are a few features that are missing for us, but once we report them they are willing to see which ones are possible to add in the future.

Response from Regpack

Kelly - promise there was a smile on our face when helping you go live and collect registrations and payments seamlessly!

Corinne
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Regpack Review for Group Camps

Reviewed on 2020/05/18

Being able to register families as a whole and volunteers on the same platform.

Being able to register families as a whole and volunteers on the same platform.

Pros

The software is customizable which was something we looked for for a long time.

Cons

Sometimes the features are not very intuitive and it can be a little difficult to navigate creating an application or form from scratch. Which makes it feel like the company is forcing you to use them to help you create your product which could cost extra money, that we as a non-profit, don't have.

Response from Regpack

Corinne, glad we could help you to create a system that lets you register families for camp and manage your volunteer process. Our success team is reaching out to make sure you have the training you need to successfully create your volunteer process the way you want! We're glad we can help your non-profit streamline operations and make registration and payments easier!

Showing 5 reviews of 355 Read all reviews

Regpack FAQs

Below are some frequently asked questions for Regpack.

Regpack offers the following pricing plans:

  • Starting from: US$125,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Pricing starts at $125 per admin license and includes unlimited users, projects, emails, reports, and more. Learn more with a free demo and by contacting Regpack directly for more pricing information.

Regpack has the following typical customers:

11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Regpack supports the following languages:

English

Regpack supports the following devices:

We do not have any information about what integrations Regpack has

Regpack offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Regpack.