About QuestionPro

QuestionPro is a leading SaaS survey solutions company providing a wide range of applications to measure and manage customer experience, employee engagement, and the pulse of the audience. Collect data and gain insights that help you make smarter decisions.

QuestionPro enables businesses to quickly create online surveys & polls and share them with a targeted set of users in order to then make business decisions based on the response collected. Our products are used by individuals, small and mediums enterprises, and Fortune 500 organizations.

Design your surveys in under 5 mins with 40+ question types, ready-made survey templates, and customizable design themes. Get a quick glance at the project performance with dashboards and data analytics.

Businesses can choose from more than 20 professional survey themes using inbuilt tools to customize headers & footers with company logos, pictures, audio, videos and HTML content for the complete branding of surveys. Each survey highlights a survey progress bar which lets the respondent know the percentage of the survey completed/remaining.

Distribute surveys through email, SMS, social media, or embed them on your website. Our offline mobile app lets respondents answer surveys even at places without an internet connection.

Get a quick glance at the project performance with dashboards and data analytics. You can also collaborate with team members while conducting research and share surveys, data, and reports.

Export reports and data to standard formats like .xls, .doc, .pdf and SPSS. We offer integration capabilities with 20+ business applications including Hubspot, Microsoft Dynamics, Zapier, MailChimp, and many others.

You can use QuestionPro tools to conduct surveys, online quizzes, polls, and much more. We are ISO 27001 certified and comply with leading data security standards and data privacy laws including GDPR.

Pricing starting from:

US$1 548,00/year

  • Free Version
  • Free Trial
  • Subscription

Key benefits of QuestionPro

• With QuestionPro, users can customize surveys with their company logo, branding and designer themes, creating professional surveys easily.

• QuestionPro supports multimedia integration through which survey designers can customize surveys with smileys, emoticons, pictures, videos, designer scales and more; making it interactive for respondents.

• QuestionPro offers complete control over the survey, allowing clients to make certain fields mandatory for completion by respondents before they can exit the survey.

• With QuestionPro, users can share surveys with respondents in both online & offline modes; distribute surveys via email, mobile, Facebook, QR codes and other platforms.

• QuestionPro offers multilingual functionality that allows users to create surveys in more than 75 global languages including Chinese, Japanese, Arabic & Hebrew.

Devices

Business size

S M L

Markets

United Arab Emirates, Australia, Canada, Germany, United Kingdom, Mexico, United States

Supported Languages

Arabic, Chinese, Danish, Dutch, English, French, Hebrew, Japanese, Portuguese, Traditional Chinese

Pricing starting from:

US$1 548,00/year

  • Free Version
  • Free Trial
  • Subscription

Images

QuestionPro Software - QuestionPro Surveys
QuestionPro Software - QuestionPro Mobile Surveys and Data Analytics
QuestionPro Software - Advanced your research with card sorting question type
QuestionPro Software - Conduct advanced research with Conjoint and MaxDiff analysis
QuestionPro Software - QuestionPro Image Heatmap Question Type
QuestionPro Software - QuestionPro Surveys Dashboard
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QuestionPro video
QuestionPro Software - QuestionPro Surveys
QuestionPro Software - QuestionPro Mobile Surveys and Data Analytics
QuestionPro Software - Advanced your research with card sorting question type
QuestionPro Software - Conduct advanced research with Conjoint and MaxDiff analysis
QuestionPro Software - QuestionPro Image Heatmap Question Type
QuestionPro Software - QuestionPro Surveys Dashboard

Features

Total features of QuestionPro: 61

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Audience Targeting
  • Benchmarking
  • Conditional Logic
  • Contact Database
  • Contact Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Analysis Tools
  • Data Import/Export
  • Drag & Drop
  • Email Marketing
  • Email Reminders
  • Engagement Tracking
  • Filtering
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple User Accounts
  • Offline Access
  • Offline Response Collection
  • Panel Management
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • User Management
  • Visual Analytics

Alternatives

SurveyMonkey

4,6
#1 Alternative to QuestionPro
Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform...

Google Forms

4,7
#2 Alternative to QuestionPro
Google Forms is a free form builder tool that enables users to create surveys and questionnaires online in order to...

Typeform

4,7
#3 Alternative to QuestionPro
Typeform is the versatile data collection tool that makes asking easy and answering fun, whether it's forms, quizzes,...

Salesforce Sales Cloud

4,4
#4 Alternative to QuestionPro
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud...

Reviews

Overall rating

4,7 /5
(227)
Value for Money
4,6/5
Features
4,6/5
Ease of Use
4,5/5
Customer Support
4,7/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 227
Lukasz K.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great software

Reviewed on 2022/03/14

It’s a great software and definitely very advance at best cost to benefit ratio. I tested a lot of...

It’s a great software and definitely very advance at best cost to benefit ratio. I tested a lot of different programmes and love this one.

Pros

I really like I can design a survey with bells and whistles and send it through to people to respond on any device. It’s very well done software.

Cons

I think the survey design is easy and swift and export is a piece of cake. I would have liked an ability to get a link to distribute from the dashboard.

Alternatives Considered

Typeform

Reasons for Choosing QuestionPro

QuestionPro pricing is more straightforward plus on SurveyMonkey I was not able to export some data.

Switched From

SurveyMonkey

Reasons for Switching to QuestionPro

Price and quality of the product.

Response from Question Pro

Hi Lukasz,
Thank you for your review! We appreciate your feedback; please let us know if there is anything else we can do!

Colleen R.
Overall rating
  • Industry: Individual & Family Services
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Gets the job done

Reviewed on 2022/05/20

Pros

We have used QuestionPro exclusively as a survey tool for program participants to evaluate a class or webinar they attended. The features are simple to use once you have things set up, and sharing the survey results with others works very well. As a small nonprofit, we appreciate QuestionPro offering an option that fits our budget to capture a lot of helpful data to measure program success.

Cons

Some features take a bit of time to figure out. And changing interfaces have recently made it more difficult to find how to do something that was previously easy to do.

Alternatives Considered

SurveyMonkey

Reasons for Choosing QuestionPro

More reasonable prices with QuestionPro for a nonprofit organization.

Switched From

SurveyMonkey

Response from Question Pro

Hi Colleen,

Thank you for your review! We appreciate your feedback and your usage! Please let us know if there is anything we can do to help!

Geoff M.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

QuestionPro is holding our survey data hostage!

Reviewed on 2021/08/11

Pros

It was fairly easy to set up a survey.

Cons

We signed up for a free account and they mentioned on the pricing page that there was a limit of 1,000 submissions per survey on the free version. What they failed to clearly state, though is that once you go over 1,000 submissions on a survey, you GET COMPLETELY LOCKED OUT OF THE SURVEY!!! We got a TON of SPAM submissions even with the provided Captcha field added, which quickly pushed us over the 1,000 submission limit. But, instead of shutting the survey down, they continue to accept submissions and instead REVOKE ACCESS TO THE SURVEY FOR TEH CREATOR. Now I can no longer view, edit or even close the survey without PAYING FOR AN ENTIRE YEAR SUBSCRIPTION because they don't offer a monthly plan. So, essentially, if you are on a free account and go over 1,000 submissions, QUESTIONPRO WILL HOLD YOUR SURVEY DATA HOSTAGE UNTIL YOU PAY FOR AN ENTIRE YEAR SUBSCRIPTION because they don't offer monthly subscriptions. The reasoning I was given was that "they didn't want a bad experience for the survey takers" which is why they leave the survey open. What about the end-user experience for the companies setting up the surveys though? Personally, I'd rather my survey get shut down at 1,000 submissions and still be able to access the data then to have them keep collecting responses that I can't even access.

Their customer service was also very slow to reply and the account manager was 15 mins late to our first meeting with no heads up, so I ended up waiting and having to reschedule.

Bob S.
Overall rating
  • Industry: Libraries
  • Company size: 2-10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

QuestionPro for Nonprofits

Reviewed on 2022/06/01

This product is perfect for what we need. And as a non-profit the price is free. I could not ask...

This product is perfect for what we need. And as a non-profit the price is free. I could not ask for more.

Pros

The easy of creating surveys saves me time and stress.

Cons

The editor could have more options. Sometimes when I use the visual editor I have issues with it resizing the images to the original size instead of what I set it at in the html tag.

Response from Question Pro

Hi Bob, thank you for your review! We appreciate you switching to QuestionPro over our competitors and providing feedback on the visual editor! Please don't hesitate to reach out if there is anything you need!

Paul H.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very functional and good company

Reviewed on 2022/05/16

Excellent, does everything we need and , as nonprofit, got good pricing; appreciate that considerati...

Excellent, does everything we need and , as nonprofit, got good pricing; appreciate that consideration to volunteers.

Pros

Does all the expected functions, very high level. Nonprofit consideration on price.

Cons

Haven't noticed anything missing. Although does force some reporting styles that are not necessarily appropriate for the question.

Response from Question Pro

Hi Paul,
Thank you for your review! We appreciate your feedback and your usage! Please let us know if there is anything we can do to help!

Showing 5 reviews of 227 Read all reviews

QuestionPro FAQs

Below are some frequently asked questions for QuestionPro.

QuestionPro offers the following pricing plans:

  • Starting from: US$1 548,00/year
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Essentials: Free for life, never expires! Advanced: $85 per month Team: Contact us Academic: Contact us Non-profit organizations: Contact us

QuestionPro has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

QuestionPro supports the following languages:

Arabic, Chinese, Danish, Dutch, English, French, Hebrew, Japanese, Portuguese, Traditional Chinese

QuestionPro supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

QuestionPro integrates with the following applications:

Dropbox Business, Google Docs, HubSpot Marketing Hub, LinkedIn for Business, Marketo Sales Connect, Meta for Business, Salesforce Sales Cloud, Twitter

QuestionPro offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for QuestionPro.