Beekeeper

Beekeeper

A mobile-first communication app for non-desktop employees

4.6/5 (57 reviews)

Beekeeper Overview

Beekeeper is an award-winning internal communication platform for workforce-wide engagement, employee connection, and secure business messaging. Beekeeper was selected for the 2016 Gartner Cool Vendor Report in the category Social Software & Collaboration. An invaluable digital communications tool for industries with dispersed workforces, Beekeeper is ideal for hospitality, retail, logistics, transportation, food industry, manufacturing, NGOs, finance, and event management.

With Beekeeper companies can reach every employee, desktop and non-desktop. Users can get real-time company notifications and send instant messages to teammates on-the-go via mobile device. Encrypted data security means your company data is secure. Dedicated live activity streams functions as virtual water coolers, encouraging employee engagement between specific teams or the entire company. Beekeeper integrates with HR software to streamline operations with secure messaging, polling, and HR chatbots that can be automated to distribute announcements, policies, and onboarding documents.

Beekeeper is a digital unified communication hub for:
- Sharing company achievements, safety information, and product updates
- Employee connection and recognition
- Celebrating customer success stories
- Instant employee feedback with surveys and polls to assess work culture, conduct trainings, and measure the impact of your internal communication strategy with KPIs

Beekeeper empowers companies to:
- Target specific employees or teams through automated messaging campaigns, that can be sent immediately or scheduled
- Delegate ‘Worker bees’ to encourage employee engagement with automated messages or actions that are deployed based on user activity, such as the first time logging in to Beekeeper or a defined period of inactivity
- Measure internal communication and company pulse with detailed analytics on usage, engagement

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 22 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Beekeeper Reviews

Overall rating
4.6/5
98% positive reviews
38
Excellent
18
Very good
1
Average
0
Poor
0
Terrible

Ditigization of internal communication

Used Daily for 2+ years
Reviewed on 8/20/2018
Review Source: Capterra

Beekeeper has facilitated the way how we communicate internally, we have more dialogue and more internal brand awareness. As cherry on the cake, we can also say that it has helped us tremendously on saving time in the corporate communication department.

Pros

Beekeeper helped us to align the internal communication in an aligned and engaging way. We like to say that "The sun never sets on JENSEN", meaning that there is always a team of JENSEN staff at work. This means also that there is no single hour where we can reach all teams at once. With Beekeeper, we can reach out to all our team members and enter into a real dialogue with them. What I like most is the modern way of interaction, the modular set-up of the individual streams and the dashboard functionalities.

Cons

It's a detail, yet I dont' want to keep this space void: I am not fond of the way how our key visuals for the streams are being displayed. The title of the stream is written all over the key visual. I fail to understand what is so difficult about changing this and ensuring that the key visual is visible.

Response from Beekeeper

Thank you for the amazing review! We understand what you are saying about the key visual being moved from the navigation location. Please be sure to tell your Customer Success Manager so the feedback is taken to our engineering team!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Finally reaching out to our offsite staff...

Used Daily for 6-12 months
Reviewed on 9/25/2018
Review Source: Capterra

Benefits: Easier and more efficient communication, certainly more engaged and informed employees...

Pros

Beekeeper finally allowed us to reach out to our entire workforce, many of which are offsite and only occasionally in office locations. The days of time consuming phone calls to ensure everyone is aware of certain information are gone...
With the support of the Beekeeper project team we were able to streamline our communication process and can now timely communicate internal announcements, customer feedbacks or upcoming events, amongst other...
We look forward to push this to the next level for us, further integrating with existing applications and channeling remaining legacy communication through the beekeeper app.

Cons

We would like to see more functionality around formatting steams (bold, embedded links...) to make information more appealing to our employees. Further did we state the need to sync uploaded documents with a local document store / drive...

Response from Beekeeper

Thanks a lot for your review and your feedback which is highly appreciated. We are happy to hear that with Beekeeper you save time and communicate more efficiently. If you need any support or inspiration in the area of integrating and channeling, please contact your customer success manager. We will gladly inform you as soon as formatting and document syncs are on the closer roadmap.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Experiences with Beekeeper

Used Daily for 2+ years
Reviewed on 9/18/2018
Review Source: Capterra

Beekeeper is very popular by all our employees, not only with our permanent employees but also with our Executive Committee and our seasonal staff. One of the big advantages we have with Beekeeper is being able to send our seasonal mailing (necessary information before starting work) to a large number of employees in different languages.

Pros

It's easy to handle, no complicated log-ins, everyone knows how to post something from the beginning including videos and photos, little explanation needed, administration of users is easy, social media possibilities provided by Beekeeper are very varied, support is always available and quick to respond, surveys can be done quickly, reach a wide audience in virtual time

Cons

Search function for posts is a little slow

Response from Beekeeper

Thank you so much for your review! We're excited to hear how happy you are with Beekeeper. Please provide your feedback on how we can improve to your Customer Success Manager to help us build an even better Beekeeper!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Excelent for a multi-facility company

Used Daily for 2+ years
Reviewed on 9/6/2018
Review Source: Capterra

Their Support is very personal, fast and competent.
They always had an open ear for input, wishes and problems we had. They supported us with implementation and even later they still on boards, if we need an additional training for new members in the team or for showing us all the new updates and how to efficiently use them. We couldn't be happier with them.

Pros

It's easy to use, nice layout, fast and it holds what it is promising.
We have people in 3 different languang regions and so far had no issues. The software is constantly improving and growing its possibilities.

Cons

We are waiting on some features, that would make our lifes even more easy. But we have no doubt, they will be implemented as soons as possible. Beekeeper is definitely working hard.

Response from Beekeeper

Thank you so much for your review! We're excited to hear how happy you are with Beekeeper. Please provide your feedback on how we can improve to your Customer Success Manager to help us build an even better Beekeeper!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Biggest and best change in communication we've ever had!

Used Daily for 1+ year
Reviewed on 8/31/2018
Review Source: Capterra

Fantastic, we had a minor blip with setting up our app but aside from that, everything has been flawless. Rep is superb as a success manager as has been fantastic with any questions/ queries that we've had. He has also helped ensure that we are pretty much self sufficient.

Pros

All of it: the simplicity of user management and platform customisation, the easy of use, the aesthetics and much much more. The platform is perfect for reaching lots of people very fast. It has revolutionised communication at our organisation.

Cons

There is nothing I don't like however I think the platform could benefit from additional features. Calling/ video calling would be amazing. A better search function/ library of content. Better integration with other platforms to enable automated user management. Status updates for holiday, days off etc.

Response from Beekeeper

Thank you so much for your review! We're excited to hear how happy you are with Beekeeper. Please provide your feedback on how we can improve to your Customer Success Manager to help us build an even better Beekeeper!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
User Recommendation
9.5/10
Based on 57 reviews
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Beekeeper Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

For pricing information please contact Beekeeper.
Light, Professional, and Enterprise plans are available.

Value for Money
4.7/5
Based on 57 reviews
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Beekeeper Features

  • API
  • Activity Dashboard
  • Automatic Notifications
  • Chat
  • Instant Messaging
  • Third Party Integration

  • CRM Integration
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Transfer
  • Caller ID
  • Conferencing
  • Live / Video Conferencing
  • Monitoring
  • Receiving
  • Reporting & Statistics
  • SMS Integration
  • Voice Mail
Features
4.4/5
Based on 57 reviews
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Additional information for Beekeeper

Key features of Beekeeper

  • 1:1 messages and group chats
  • APIs that enable your IT teams to build on top
  • Campaigns and updates
  • Communication KPIs
  • Connect social media and RSS blog feeds
  • Content streams
  • Detailed data
  • Feedback polls
  • File sharing
  • Full customization
  • Instant communication
  • Integration with external services
  • Live feeds
  • Post streaming on digital displays
  • Real-time measurement
  • Secure enterprise messaging
  • Smart automation
  • Usage analytics

Benefits

Get instant feedback with quick surveys and polls to better understand the company’s collect opinion and measure the impact and success of your communication with KPIs.

Beekeeper’s smart automation includes trigger-based workflows and internal messaging campaigns that can be scheduled by day or time.

Beekeeper enables secure instant messaging, whether one on one or group chats with file sharing capabilities for various file types including images and documents.

Drive audiences into streams by organizing and managing team members into groups, replicating the structure of the organization, and sending out campaigns.

Celebrate achievements and spread success stories on live feed activity streams that can be either for specific teams or the entire company.

All data is securely encrypted, clients can choose on which server and where their data is stored.

Beekeeper FAQs

Below are some frequently asked questions for Beekeeper.

Q. What type of pricing plans does Beekeeper offer?

Beekeeper offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

For pricing information please contact Beekeeper.
Light, Professional, and Enterprise plans are available.

Q. What are the main features of Beekeeper?

Beekeeper offers the following features:

  • 1:1 messages and group chats
  • APIs that enable your IT teams to build on top
  • Campaigns and updates
  • Communication KPIs
  • Connect social media and RSS blog feeds
  • Content streams
  • Detailed data
  • Feedback polls
  • File sharing
  • Full customization
  • Instant communication
  • Integration with external services
  • Live feeds
  • Post streaming on digital displays
  • Real-time measurement
  • Secure enterprise messaging
  • Smart automation
  • Usage analytics

Q. Who are the typical users of Beekeeper?

Beekeeper has the following typical customers:

Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Beekeeper support?

Beekeeper supports the following languages:

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Q. What type of pricing plans does Beekeeper offer?

Beekeeper has the following pricing plans:

Subscription

Q. Does Beekeeper support mobile devices?

Beekeeper supports the following devices:

Android, iPhone

Q. What other apps does Beekeeper integrate with?

Beekeeper integrates with the following applications:

Dropbox, JIRA Software, Labor Time Tracker, Mailchimp, Microsoft Azure, Twitter, UserVoice, Wrike, Zendesk, Zoho CRM

Q. What level of support does Beekeeper offer?

Beekeeper offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials

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