Teletrac Navman DIRECTOR
About Teletrac Navman DIRECTOR
Teletrac Navman DIRECTOR is a cloud based fleet management solution designed for companies of all sizes. DIRECTOR offers vehicle tracking, vehicle maintenance and fleet analytics within a single solution. The software uses GPS enabled electronic logging devices (ELD) that allow fleet managers to capture vehicle and driver information in real-time.
The GPS-based vehicle tracking functionality of the software provides users visibility into real-time vehicle location and data. DIRECTOR features include a security module which alerts users in the event of emergencies such as unauthorized vehicle movement, speeding and airbag deployment.
The fleet analytics functionality of the software allows users to leverage vehicle data to create reports on fleet performance. Users can also carry out safety analyses to help the them stay updated on the status of their vehicles.
With the help of a mobile app to track vehicle location, users have full visibility on their fleet activities from any location and are better equipped to make decisions regarding vehicle and fleet management practices.
Key benefits of Teletrac Navman DIRECTOR
• Federal approved logbook functionality of the software allows users to fully automate the data entry process.
• DIRECTOR allows users to track the location of the each and every vehicle in their fleet.
• Users can prepare customized reports using the vehicle data to find reasons for fuel wastage thereby optimizing fuel economy.
• DIRECTOR features safety dashboards, driver scorecards and rankings to help encourage and improve driver safety.
• DIRECTOR's DOT compliance module ensures that both vehicles and drivers abide by the legal guidelines
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- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great Vehicle Tracking Software
Reviewed on 2018/03/09
Great tracking software if you are in the need of tracking fleet vehicles. You can easily find the...
Great tracking software if you are in the need of tracking fleet vehicles. You can easily find the location of your vehicles and track their daily routes.
Pros
It's a great tracking software to monitor your fleet vehicles on the daily. Gives you real-time status updates turn by turn on vehicles that you monitor.
Cons
Satellite gets funky on bad weather. Trackers can be disabled easily by easily disabling antenna. Your upgrading tracking device can be costly after time. Geofencing still needs improvements.
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Chattanooga Bus Company
Reviewed on 2019/11/14
It has been a positive experience. I would recommend it to all.
It has been a positive experience. I would recommend it to all.
Pros
Ease of use
The phone App
Customer support
Cons
Nothing really.
Like all software, just have to get use and comfortable with the system.
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Former Teletrac user switched to Samsara
Reviewed on 2024/03/21
Poor, when we chose not to renew our contract we had a lot of issues getting their billing...
Poor, when we chose not to renew our contract we had a lot of issues getting their billing department to make the correct adjustments
Pros
Was best option at the time for AOBRD compliance
Cons
When time came to switch from AOBRD to ELD we chose to switch to Samsara because of video features and ease of installation
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Great Product with absolutly no Customer service
Reviewed on 2022/08/11
DO NOT RECCOMEND THIS COMPANY DUE TO LACK OF CUSTOMER SERVICE!!! If you are lucky and have no...
DO NOT RECCOMEND THIS COMPANY DUE TO LACK OF CUSTOMER SERVICE!!! If you are lucky and have no issues getting setup, great for you!
However if you have any issues with tech support, good luck on 50 min wait times and no responses to emails.
Pros
The accuracy and the layout for reports are great
Cons
My original customer representative was amazing, however after she moved on to a different position, The new customer rep doesn't even have a phone number! Multiple emails sent, claims opened/Cases open and no support whatsoever! Her name is [SENSITIVE CONTENT] and even though I have been with the comapny for 3 years, I spoken to her only twice (because there is no way to contact her other than though emails) which are ignored
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
SAVE YOURSELF RUN FROM TELETRAC!
Reviewed on 2020/02/11
We had used Teletrac, From June off 2018 – May of 2019, of the many problems we reported to...
We had used Teletrac, From June off 2018 – May of 2019, of the many problems we reported to Teletrac, I have included 2 specific examples that in my opinion not only demonstrate the lackadaisical approach Teletrac takes in resolving our issues, but also provides the reasons, beyond a shadow of a doubt, that Teletrac did not resolve our issues within a timely fashion.
Issue #1:
Idling Report Issues: We use idle data to dictate what our drivers will be receiving as part of their fuel-saving bonus.
Date Issue was Reported: 09/10/2018
Date Issue Resolved: Never
Total Time Unresolved: 8+ Months
Issue #1 Recap: We had reached out several times starting on September 10, 2018, to get the idle time reports fixed as they were providing incorrect data. This was a feature that Teletrac had advertised when selling their product. This issue although multiple correspondences every month from the original date of reporting were had, was never fixed. There were large periods of time that had gone on where we were never reached out too. This was detrimental to or business because our drivers have a performance bonus that is given out monthly that is based on fuel mileage when we are unable to get a correct reading of fuel consumption we are paying out bonuses or not paying out bonuses on incorrect data. To put this into perspective, Samsara our current ELD provider had an issue with their idle time reports, not only did they reach out to us on a weekly basis as this was being fixed, but t
Pros
The thing that attracted me to this company was the integration with McLeod and the reasonable price. -- However as I would soon discover, these were merely a honey trap.
Cons
1. The fact that the product just did not work.
2. The worst customer support I have ever had the displeasure of dealing with.
3. LIESSSS
Alternatives Considered
SamsaraReasons for Choosing Teletrac Navman DIRECTOR
False promises, we should have stayed with KT, KT is a great product, we switched because Keep trucking was working on fixing issues with their AOBRD function, we wanted to continue to use the AOBRD rather than switch to the ELD, WHICH WAS A MISTAKE, but hindsight is 20/20.Switched From
MotiveReasons for Switching to Teletrac Navman DIRECTOR
Because at the time Samsara did not have McLeod integration, which now they do btw. and they are amazing!!! I can't believe Teletrac can stay in business with Samsara on the market.Teletrac Navman DIRECTOR FAQs
Below are some frequently asked questions for Teletrac Navman DIRECTOR.Q. What type of pricing plans does Teletrac Navman DIRECTOR offer?
Teletrac Navman DIRECTOR offers the following pricing plans:
- Starting from: US$25.00
- Free Trial: Available
Contact Teletrac Navman for pricing information.
Q. Who are the typical users of Teletrac Navman DIRECTOR?
Teletrac Navman DIRECTOR has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Teletrac Navman DIRECTOR support?
Teletrac Navman DIRECTOR supports the following languages:
English
Q. Does Teletrac Navman DIRECTOR support mobile devices?
Teletrac Navman DIRECTOR supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Teletrac Navman DIRECTOR integrate with?
We do not have any information about what integrations Teletrac Navman DIRECTOR has
Q. What level of support does Teletrac Navman DIRECTOR offer?
Teletrac Navman DIRECTOR offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)
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