About iorad

iorad provides a simple solution for creating guided step-by-step tutorials, instructions and knowledge base articles for any desktop or web application. Users can train employees on how to use the apps that power their organization or provide customers with guided tutorials on using a product, without ever having to manually take a screenshot.

iorad captures everything the user does inside the capture frame and automatically breaks it down into step-by-step instructions. It knows where the actions took place, highlights them, and creates editable text instructions based on what the user clicked on. All text can be translated instantly with Google Translate by selecting a language from the list within the platform.

The live preview mode shows creators exactly what users will see and experience during the tutorial. iorad accommodates different learning styles by including methods such as simple to follow outlined steps, a hard copy printout, and the interactive โ€˜try stepsโ€™ mode which allows users to click-along and practice while following the directions. There is also a mobile version for users who are on-the-go and tutorial creators can preview how they will appear on a mobile screen.

Tutorials can be converted into a .pdf file for those who want to have the instructions printed on paper. All tutorials are automatically stored onto the iorad cloud, so users can copy and share the link or embed it on a website directly, with no uploading involved. Make a youtube video or link the tutorial to an integrated customer support platform such as Zendesk, Freshdesk, or Atlassian.

Pricing starting from:

US$100,00/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of iorad

iorad takes automatic screenshots inside the capture frame after every action the user takes, breaking the tutorial into steps and highlighting where the action took place.

Users can edit anything that has been captured by iorad, including adding or deleting steps, resizing highlights and editing the auto-generate text.

All tutorials are automatically saved onto the iorad cloud and instantly live on the web meaning no uploading is necessary. Users can then share the link immediately or embed it onto a customer support site.

iorad tutorials can be created and followed in various methods including interactive practice, simple to follow outlined steps, a hard copy printout or via mobile.

iorad integrates with customer support platforms such as Freshdesk and Zendesk offering step-by-step solutions that can be instantly translated into nearly any language.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

Supported Languages

Arabic, Chinese, Czech, Danish, Dutch and 21 others, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Pricing starting from:

US$100,00/month

  • Free Trial
  • Free Version
  • Subscription

Images

DESKTOP OR WEB - ITโ€™S AUTOMAGICAL. Perform the task, Stop capture, let iorad do the rest.
Auto generated step text
iorad identifies every action and automatically generates highlighted screenshots with step-by-step instructions.
Activate your own Help Center
One stop shop where your users can access help for all the applications that run your business.
Learning inside the app
Deliver help to your users while they are actually in the application.
Created in under 2 minutes using iorad. 

๐Œ๐ฎ๐ฅ๐ญ๐ข๐ฉ๐ฅ๐ž ๐‹๐ž๐š๐ซ๐ง๐ข๐ง๐  ๐Œ๐จ๐๐ž๐ฌ
Try it, View it, Watch it, Print it, Do it

Google translate text into 99 languages

๐๐ฅ๐š๐ฒ๐ฌ ๐จ๐ง ๐š๐ฅ๐ฅ ๐๐ž๐ฏ๐ข๐œ๐ž๐ฌ
Desktop, Mobile, Tablet
View 9 more
iorad video
iorad screenshot: iorad screenshot: DESKTOP OR WEB - ITโ€™S AUTOMAGICAL. Perform the task, Stop capture, let iorad do the rest. iorad screenshot: Auto generated step text
iorad identifies every action and automatically generates highlighted screenshots with step-by-step instructions. iorad screenshot: iorad screenshot: Activate your own Help Center
One stop shop where your users can access help for all the applications that run your business. iorad screenshot: Learning inside the app
Deliver help to your users while they are actually in the application. iorad screenshot: iorad screenshot: Created in under 2 minutes using iorad. 

๐Œ๐ฎ๐ฅ๐ญ๐ข๐ฉ๐ฅ๐ž ๐‹๐ž๐š๐ซ๐ง๐ข๐ง๐  ๐Œ๐จ๐๐ž๐ฌ
Try it, View it, Watch it, Print it, Do it

Google translate text into 99 languages

๐๐ฅ๐š๐ฒ๐ฌ ๐จ๐ง ๐š๐ฅ๐ฅ ๐๐ž๐ฏ๐ข๐œ๐ž๐ฌ
Desktop, Mobile, Tablet

Features

Total features of iorad: 29

  • Access Controls/Permissions
  • Cataloging/Categorization
  • Collaboration Tools
  • Content Creation
  • Content Management
  • Contextual Guidance
  • Customizable Branding
  • Customizable Fields
  • Data Import/Export
  • Data Quality Control
  • Engagement Analytics
  • File Management
  • Full Text Search
  • In-App Training
  • Interactive Content
  • Knowledge Base Management
  • Multi-Language
  • Multimedia Support
  • PDF Conversion
  • Reporting & Statistics
  • Reporting/Analytics
  • Self Service Portal
  • Self Service Tools
  • Template Management
  • Text Editing
  • Text to Speech
  • Video Support
  • Visual Analytics
  • Widgets

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Reviews

Overall rating

4,7 /5
(34)
Value for Money
4,7/5
Features
4,6/5
Ease of Use
4,8/5
Customer Support
5/5

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Write a Review!
Showing 5 reviews of 34
James B.
Overall rating
  • Industry: Construction
  • Company size: 10ย 000+ Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Easy, professional training in minutes.

Reviewed on 2019/06/14

We have a very limited team to support our Salesforce instance of over 300 sales users in Canada....

We have a very limited team to support our Salesforce instance of over 300 sales users in Canada. This has freed us up to not have to screenshare and walk users through some standard issues frequently, we can just direct them to our training library and keep moving on improvements!

Pros

iorad makes it incredibly easy to create training videos or walk-throughs that users can experience at their own pace. As someone who has previously recorded screen-capture videos with over voice, I can say that this is 1000 times easier and more professional. The ability to tweak and update training as we need is excellent.

Cons

Not really a dislike, but it would be nice to have the ability to have the training be read in French during the walk-through.

Weston Z.
Overall rating
  • Industry: Religious Institutions
  • Company size: 1ย 001-5ย 000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Creating training takes minutes

Reviewed on 2020/07/30

The support is amazing. They answer very quickly and have been very helpful. They also get bugs...

The support is amazing. They answer very quickly and have been very helpful. They also get bugs fixed very fast. They are a great company to work with.

Pros

This makes making trainings very quick. I love that it automates making trainings in the way people learn, video, interactive, reading. This use to take hours to create trainings that fit this. I love the automated voice overs. The voices sound pretty good for being automated. It is easy to use and create trainings. Our users love to use these trainings. I love that the user doesn't have to download anything to view the trainings.

Cons

The latest release moved a lot of things around which makes it a little harder to use. I wish the language pack was included in the business pricing. It is very expensive and we have had to do a lot of work to translate our trainings. Sometimes it doesn't capture what you need and you have to go back. The pricing gets expensive fast.

Julien T.
Overall rating
  • Industry: Management Consulting
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good Tool

Reviewed on 2019/06/28

Great! I think it is a tool with great potential.

Great! I think it is a tool with great potential.

Pros

It is user friendly.
It brings a real value added in the step by step exercise. It is time saving, resources saving, and it restrains the error percent.

Cons

It can improve in terms of features.
it is not stable (I guess it is for a moment : still improving). But be more careful and inform users in advance, so they can save work.

Nathan C.
Overall rating
  • Industry: Railroad Manufacture
  • Company size: 11-50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Game Changer for Documenting Processes

Reviewed on 2020/07/30

Using iorad has been a time and cost saver from me and my company. Letting us document our best...

Using iorad has been a time and cost saver from me and my company. Letting us document our best practices and general processes in a very detailed and clear way. It is easy to share and follow the instructions that you create.

Pros

I like that it records every click, scroll, and key stroke; while taking screen shots with the highlighted area where the action occurred. If I was to try and recreate this manually it would take 10 times as long.

Cons

Sometimes the desktop recording does not load up to the website. This only happens occasionally and then only with very long recordings.

Nir M.
Overall rating
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy tutorial creator - big time saver

Reviewed on 2020/07/30

I use iorad in the help article for our clients and for internal training.
The clients love it, and...

I use iorad in the help article for our clients and for internal training.
The clients love it, and it is used as an example to the quality of the self-hep part of the software.

Pros

Easy to use
Integrates with many platforms
Loved by the clients

Cons

Integration cuts the size of the slides sometimes.
Embedding can get complicated with the change of the UI
Canot combine two slide-shows
Narrating does not do a good job with dots and commas.

Showing 5 reviews of 34 Read all reviews

iorad FAQs

Below are some frequently asked questions for iorad.

iorad offers the following pricing plans:

  • Starting from: US$100,00/month
  • Pricing model: Free, Subscription
  • Free Trial: Available

Free Unlimited Public Plan: Create unlimited public tutorials & share them with the world. Starter Plan: $100/mo. Includes the mask tool and the ability to set viewing permissions: Public, Unlisted, Embed Only, or Invite Only. Professional Plan: $400/mo. Everything in Starter plus a branded player & analytics dashboard, unlimited text-to-speech and audio, tutorial export as video or document, and premium integrations with Salesforce & Slack. Company Plan: $3200/mo. Everything in Professional plus the power of live. Live tutorials are contextual based on the URL so employees can create, share & learn app knowledge instantly forming a powerful knowledge loop inside your company. Enterprise Plan: Contact vendor for pricing. Everything in the Professional plan plus self host/LMS integration, dedicated server & subdomain, branded private extension, custom feature development, tracking & completion, and Single Sign On.

We do not have any information about iorad features

iorad has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1ย 000, 1ย 001+

iorad supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

iorad supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

iorad integrates with the following applications:

360Learning, CANVAS, Coassemble, Confluence, Docebo, Freshdesk, Freshservice, Google Drive, Groove, Guru, Help Scout, HubSpot Service Hub, Intercom, Lessonly, Microsoft SharePoint, Notion, SAP Litmos, Salesforce Platform, ServiceNow, Skilljar, Slab, Slack, TalentLMS, Trainual, WordPress, WorkRamp, Zendesk, Zendesk Sell

iorad offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

Related categories

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