Chartbeat

Chartbeat

Realtime analytics and insights for online publishers

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Chartbeat Overview

Chartbeat provides large and mid-sized online publishers with powerful analytics tools that measure and improve the quality of their content and the loyalty of their audience. By pinging every few seconds, Chartbeat watches for active behaviors that determine when visitors are reading or engaging with content on a site. Using real-time and historical data, Chartbeat offers actionable insights on how to improve page layouts, attract new visitors, expand social reach, and capture reader attention.

Chartbeat are in the business of building a sustainable media ecosystem where success is measured not by pageviews and impressions, but by the quality of content created and audience attention earned. Chartbeat understand that it’s the consumption, not the click that matters—that building a loyal audience means engaging readers’ minds, not simply chasing for another click. And Chartbeat understand that time is a scarce resource—trying to hold someone’s attention means competing with the entire sum of human knowledge. Human attention is finite, and as a metric it correlates directly with quality. It’s time to recognize that attention is a true measure of success.

Pricing

Starting from
US$7 000,00/year
Pricing options
Free Trial
Subscription

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English

Chartbeat Pricing

Starting from
US$7 000,00/year
Pricing options
Free Trial
Subscription

Chartbeat is intended for large and mid-sized companies with over 5 million monthly pageviews. Pricing varies depending on site traffic and packages start at $7,000 annually. Chartbeat offer core and premium bundles.

Please contact Chartbeat for pricing or get started with a free trial.

Chartbeat Features

  • API
  • Customizable Reporting
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Visual Analytics

  • Activity Dashboard
  • Ad hoc Reporting
  • Business Intelligence
  • Charting
  • Collaboration Tools
  • Dashboard Creation
  • Data Filtering
  • Data Import/Export
  • Data Visualization
  • Drag & Drop Interface
  • Graphical Data Presentation
  • Monitoring
  • Reporting & Statistics
  • Third Party Integration

Additional information for Chartbeat

Key features of Chartbeat

  • Audience insights + visitor frequency
  • Browser overlay heatmap
  • Content analytics
  • Dedicated support & training
  • Editorial reporting
  • Historical report building
  • In-page analytics
  • Mobile app
  • Multivariate headline testing
  • Multi­platform tracking
  • Real­time audience attention data
  • Referral sources
  • Robust APIs
  • Section & author tagging
  • Video analytics

Benefits

The Chartbeat Publishing suite consolidates all of the different tools used by modern newsrooms into one robust platform that tracks an entire visitor journey, highlights opportunities in real time every step of the way, and evolves with the industry itself.

Chartbeat’s metrics, like Engaged Time and Recirculation, are built around actual real-time reader behavior to show you how your audience is engaging with your content and moving through your site. And with our in-depth audience and referrer data, you’ll have the insights you need to produce and promote quality content to build a loyal, engaged audience.

Real-time visual, in-page analytics, and narrative-form feedback lets you analyze your articles and make editorial changes in real time to optimize layout, placement, headlines, link strategies, and social promotion.

With Chartbeat’s Mobile app, Slack integration, spike alerts, and flexible API, you’ll always be ready to take action with data at your fingertips.

Gain insight into your over-time successes and build long-term strategies with Report Builder, Chartbeat’s powerful and customizable historical reporting tool.

GetApp Analysis

Tracking the second-by-second, pixel-by-pixel user engagement on a website, Chartbeat is able to get inside the minds of digital readers and understand how the content on webpages is actually being consumed. The cloud-based analytics solution helps publishers build better audiences by offering insights into the type of content that piques readers’ attention. Chartbeat aligns editorial, video, and social teams around the right audience development goes, and it provides them with the data they need to identify future opportunities for growth.

Chartbeat works with 80% of top news sites on the web and 50,000 domains across more than 60 countries. The platform is designed for organizations of all sizes, from mid-size firms all the way to enterprise businesses. Key features of the Chartbeat platform include real-time audience attention data, editorial analytics, editorial reporting, multi-platform tracking, browser overlay heat maps, multivariate headline testing, historical report building, visitor frequency and referral source tracking, and section/author tagging.

Daily Content Perspective

What is Chartbeat?

Chartbeat is a web analytics firms that empowers publishers and brands with the data they need to optimize their online properties. Audience analytics features can be used to build more loyal audiences, with an Editorial Dashboard that shows exactly which pieces of content or specific authors are holding the audience’s attention. Much of this real-time data can be displayed via Chartbeat’s Heads Up Display, which projects the information on top of existing home, section, and article pages. A headline testing tool also enables Chartbeat users to create multiple headlines for a story and then test which one is attracting the most attention online.

By tracking more than just clicks, Chartbeat inspires publishers to think more about how their readers consume all different types of content online. It also aligns editorial, video, and social teams. Rather than simply tracking how many people click on a link, Chartbeat looks at the entire picture and guides teams toward creating the content that’s most likely to grab—and hold onto—their readers’ attention. This, in turn, keeps people on the website and builds value in the experience. It also promotes loyalty to the brand, which is a valuable metric for both publishers and advertisers.

Editorial Dashboard - Social Traffic

Chartbeat Main Features

Editorial reporting

Chartbeat tracks the attention of visitors on a second-by-second basis. This type of in-depth detail helps publishers and other reporting teams know immediately if the articles they’re publishing are interesting to readers, and what they need to do to keep their most loyal readers coming back for more.

One of the metrics you can look at to tell how well visitors are engaging with your content is your return rate. You can also use Chartbeat to see how many visitors are moving from one article to another in the same visit, and you can filter this view based on location, referral source, device, or visit frequency depending on the demographics you’re trying to target.

Editorial Dashboard

Multivariate headline testing

Chartbeat’s Engaged Headline Testing tool gives publishers the ability to create and test multiple headlines for a single story. Publishers can test two headlines to see if one captures reader attention in a more significant way than another. If one headline performance is significantly better or worse than the other, then editorial teams can make a switch to immediately increase clicks.

In addition to adjusting headlines based on real-time audience data, Chartbeat also lets you test promo text and index pictures. This should let you know immediately how the changes you’re implementing will impact traction on the content you’ve published.

Editorial Dashboard - Article Level Detail

Cross-platform analytics

Chartbeat’s real-time analytics tools can track video data right alongside editorial data. Audience engagement for top performing articles can be viewed right in the main dashboard, alongside real-time video data, and promotions can quickly be adjusted to increase video start rates. Engaged time and re-circulation metrics also show what content is resonating with the audience, so publishers know which articles to promote at certain times.

When you use Chartbeat, you can also track visits from mobile devices. See what your mobile visitors are checking out, find out if those visitors are more or less likely to click on your video content, and get detailed insights into which referrers are sending people to specific articles within your site.

Engaged Headline Testing

Browser overlay heat maps

The Heads Up Display gives editorial teams an efficient way to see data for their websites, overlayed directly on their sites. Integrating data into the editorial workflow with real-time visual form feedback gives Chartbeat users a more immediate sense of what’s happening on their websites and offers immediate signals about the health of any page.

Install the Chartbeat HUD to start using the Heads Up Display. Once you refresh the webpage, your overlay will appear. Overlays will tell you the total number of concurrents for the page, traffic sources, and most clicked articles. You’ll also be able to see how well your homepage is driving traffic to the articles you’ve promoted. Overlays provide you with a seamlessly way to consume the information that’s also displayed in your dashboard.

Heads Up Display Overlay

Chartbeat Integrations

Chartbeat integrates with a number of third-party business applications, including Slack and WordPress. Chartbeat also offers a Google Chrome widget.

Chartbeat Pricing

Free trials are available for new users. Chartbeat charges publishers based on the size of the audience (concurrents), with core and premium bundles available.

Chartbeat Bottom Line

  • Tracks second-by-second, pixel-by-pixel user engagement
  • Aligns editorial, video, and social teams around audience development goals
  • Show publishers what’s resonating with their audiences
  • Offers uniquely accurate assessments of active visits
  • Integrates with Slack and WordPress

Chartbeat FAQs

Below are some frequently asked questions for Chartbeat.

Q. What type of pricing plans does Chartbeat offer?

Chartbeat offers the following pricing plans:

Starting from: US$7 000,00/year

Pricing model: Subscription

Free Trial: Available

Chartbeat is intended for large and mid-sized companies with over 5 million monthly pageviews. Pricing varies depending on site traffic and packages start at $7,000 annually. Chartbeat offer core and premium bundles.

Please contact Chartbeat for pricing or get started with a free trial.

Q. What are the main features of Chartbeat?

Chartbeat offers the following features:

  • Audience insights + visitor frequency
  • Browser overlay heatmap
  • Content analytics
  • Dedicated support & training
  • Editorial reporting
  • Historical report building
  • In-page analytics
  • Mobile app
  • Multivariate headline testing
  • Multi­platform tracking
  • Real­time audience attention data
  • Referral sources
  • Robust APIs
  • Section & author tagging
  • Video analytics

Q. Who are the typical users of Chartbeat?

Chartbeat has the following typical customers:

Large Enterprises, Mid Size Business

Q. What languages does Chartbeat support?

Chartbeat supports the following languages:

English

Q. What type of pricing plans does Chartbeat offer?

Chartbeat has the following pricing plans:

Subscription

Q. Does Chartbeat support mobile devices?

Chartbeat supports the following devices:

iPhone

Q. What other apps does Chartbeat integrate with?

Chartbeat integrates with the following applications:

Beckon, Brightcove, Clearlogin, Cyfe, Databox, Geckoboard, Klipfolio, Slack, Slack, Wordpress

Q. What level of support does Chartbeat offer?

Chartbeat offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials

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