BroadVoice Cloud PBX

About BroadVoice Cloud PBX
Broadvoice is a leading business VoIP provider for small to medium businesses. Unify your business phone, video conferencing, and texting under a single phone number.
Stay connected whether at your desk or on the field, never miss an important call.
Easy-to-use platform with added features including auto-attendant, visual voicemail, and mobile app.
Trusted by small to medium businesses for fast implementation, quality, and reliable service, at an affordable cost.
Key benefits of BroadVoice Cloud PBX
Unlimited International Calling
- Call globally to over 200 countries without overages.
Call Recording
- Includes 500 MB of storage per seat.
Auto Attendant
- Manage your company call menus from the admin panel.
Team Collaboration
- Messaging and soft-phone abilities to collaborate from anywhere.
Call Analytics
- Track inbound call breakdown, origin and demographics.
Mobile App
- Call recording, text, SMS from b-hive app.
One Number
- One number for calls, faxes and text messages.
SD-Wan
- Make your network VoIP ready and ensure call quality.
Call Paths
- A cost-effective pricing option for limited call volume.
Bursting
- Instantly expand your call capacity so there’s never a busy signal.
Visual Voicemail
- Speech-to-text lets you read voicemails from anywhere.
Virtual Fax
- Send and receive faxes by email.
Images





Not sure about BroadVoice Cloud PBX?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Zoom Phone

Vonage Business Communications

Comcast Business VoiceEdge

RingEX

Reviews
Already have BroadVoice Cloud PBX?
Software buyers need your help! Product reviews help the rest of us make great decisions.

- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product supported by an even greater team
Reviewed on 2021/06/29
Pros
This software provides the highest quality, with dependable and trusted service. The feature and benefits are easy to use and the value for price paid is phenomenal. We were able to double the number of phones for the same prices as what we were paying another provider.
Cons
The product was so easy to set up and use and the training provided was great. Can't find anything that I do not like about this software.
Alternatives Considered
Vonage Business CommunicationsReasons for Choosing BroadVoice Cloud PBX
Price. I needed more phones and BroadVoice was able to double my phones for the same price as what I was paying Vonage.Switched From
Vonage Business CommunicationsReasons for Switching to BroadVoice Cloud PBX
Better price value. Since using Broadvoice, the service, support, and product are all great.- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Broadvoice should be an option you look at!
Reviewed on 2021/06/22
I love Broadvoice's Cloud PBX from top to bottom. A solid product and very highly recommend it.
I love Broadvoice's Cloud PBX from top to bottom. A solid product and very highly recommend it.
Pros
Broadvoice Bhive / Cloud PBX is a great, easy to use UC software application. It's easy for the customer and it's easy for the administrator and/or I.T. person to navigate through and use. With all of the major features needed in a UCaaS platform, Broadvoice combines great functionality, and use on cell phones desktop, laptop and ipad.
Cons
Interface could be designed a little better, more eye appeal, but overall it works great and no issues.
Alternatives Considered
RingEXReasons for Choosing BroadVoice Cloud PBX
Wanted to give Broadvoice a try and very glad I did. Huge upgrade.Switched From
Vonage Business CommunicationsReasons for Switching to BroadVoice Cloud PBX
Pricing and ease of working with the company were considerations. Broadvoice won in both areas.- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Customer Service on Implementation Horrific
Reviewed on 2021/06/23
See above.
See above.
Pros
I think the software itself is decent (B-Hive).
Cons
We were told if we upgraded to B-Hive it would be a seamless transition and most things would be the same. That is NOT true in any capacity. The transition was a nightmare. The team we were assigned were all but unresponsive and clueless their customer lives in the midwest (not CA -- shocker, right?). We would contact them because we were unable to put our calls on park. We would not receive a response until 7:30p our time and, despite specific instructions to contact my cell, they would call the office and leave a message. Not once but it was the standard rather than the exception. Our phones are still not set up as we requested BUT - all the phones in the incoming call group are ringing, our interoffice calls are ringing and we can park our calls. I guess we will have to call that a success :(
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Offering for Cloud PBX
Reviewed on 2021/07/28
Outstanding customer service and design.
Outstanding customer service and design.
Pros
Simple to use, deploy and manage. Has served us well for many years.
Cons
What I wanted improved seemed to be addressed in B-Hive. We migrated to that offering now.
Alternatives Considered
Zoom PhoneReasons for Choosing BroadVoice Cloud PBX
No longer supported. Didn't want the headache of maintaining the system.Reasons for Switching to BroadVoice Cloud PBX
Better pricing and ease of migration.- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Admin & IT Broadvoice review
Reviewed on 2021/07/06
The system works seamlessly, the company is quick to answer questions, perform walk-throughs and...
The system works seamlessly, the company is quick to answer questions, perform walk-throughs and make sure if there is an issue it is resolved. I can not stand "I will get back to you" support like most services today where you have to submit a ticket and wait. BV responds immediately on the phone with a knowledgeable support person.
Pros
Customer Support, Functionality & issues are resolved usually with a single phone call. There was even a feature i didnot like that was changed.
Cons
The problem has been resolved there was a period of time where the system would go down. that has not happened in nearly a year.
BroadVoice Cloud PBX FAQs
Below are some frequently asked questions for BroadVoice Cloud PBX.Q. What type of pricing plans does BroadVoice Cloud PBX offer?
BroadVoice Cloud PBX offers the following pricing plans:
- Starting from: US$10.00/month
- Pricing model: Subscription
- Free Trial: Available
Contact BroadVoice for pricing information or a quote
Q. Who are the typical users of BroadVoice Cloud PBX?
BroadVoice Cloud PBX has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does BroadVoice Cloud PBX support?
BroadVoice Cloud PBX supports the following languages:
English
Q. Does BroadVoice Cloud PBX support mobile devices?
BroadVoice Cloud PBX supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does BroadVoice Cloud PBX integrate with?
BroadVoice Cloud PBX integrates with the following applications:
Microsoft Outlook, Microsoft Teams, Salesforce Platform
Q. What level of support does BroadVoice Cloud PBX offer?
BroadVoice Cloud PBX offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for BroadVoice Cloud PBX.