BroadVoice Cloud PBX

BroadVoice Cloud PBX

4.6 (29)
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Broadvoice b-Hive Cloud Communications for SMBs

About BroadVoice Cloud PBX

Broadvoice is a leading business VoIP provider for small to medium businesses. Unify your business phone, video conferencing, and texting under a single phone number.

Stay connected whether at your desk or on the field, never miss an important call.

Easy-to-use platform with added features including auto-attendant, visual voicemail, and mobile app.

Trusted by small to medium businesses for fast implementation, quality, and reliable service, at an affordable cost.


Key benefits of BroadVoice Cloud PBX

Unlimited International Calling
- Call globally to over 200 countries without overages.

Call Recording
- Includes 500 MB of storage per seat.

Auto Attendant
- Manage your company call menus from the admin panel.

Team Collaboration
- Messaging and soft-phone abilities to collaborate from anywhere.

Call Analytics
- Track inbound call breakdown, origin and demographics.

Mobile App
- Call recording, text, SMS from b-hive app.

One Number
- One number for calls, faxes and text messages.

SD-Wan
- Make your network VoIP ready and ensure call quality.

Call Paths
- A cost-effective pricing option for limited call volume.

Bursting
- Instantly expand your call capacity so there’s never a busy signal.

Visual Voicemail
- Speech-to-text lets you read voicemails from anywhere.

Virtual Fax
- Send and receive faxes by email.


Images

BroadVoice Cloud PBX Software - Communicator - Header
BroadVoice Cloud PBX Software - Mobile Solutions
BroadVoice Cloud PBX Software - Microsoft Teams Integration
BroadVoice Cloud PBX Software - Texting
BroadVoice Cloud PBX Software - Integrations
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BroadVoice Cloud PBX video
BroadVoice Cloud PBX Software - Communicator - Header
BroadVoice Cloud PBX Software - Mobile Solutions
BroadVoice Cloud PBX Software - Microsoft Teams Integration
BroadVoice Cloud PBX Software - Texting
BroadVoice Cloud PBX Software - Integrations

Not sure about BroadVoice Cloud PBX? Compare with a popular alternative

BroadVoice Cloud PBX

4.6 (29)
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Starting Price

US$10.00
month
US$10.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

70
26

Integrations

3
No integrations found

Ease of Use

4.5 (29)
4.5 (216)

Value for Money

4.3 (29)
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Customer Service

4.4 (29)
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Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.6 /5
(29)
Value for Money
4.3/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support
4.4/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 29
King
King
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product supported by an even greater team

Reviewed on 2021/06/29

Pros

This software provides the highest quality, with dependable and trusted service. The feature and benefits are easy to use and the value for price paid is phenomenal. We were able to double the number of phones for the same prices as what we were paying another provider.

Cons

The product was so easy to set up and use and the training provided was great. Can't find anything that I do not like about this software.

Alternatives Considered

Vonage Business Communications

Reasons for Choosing BroadVoice Cloud PBX

Price. I needed more phones and BroadVoice was able to double my phones for the same price as what I was paying Vonage.

Reasons for Switching to BroadVoice Cloud PBX

Better price value. Since using Broadvoice, the service, support, and product are all great.
Chris
Overall rating
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Broadvoice should be an option you look at!

Reviewed on 2021/06/22

I love Broadvoice's Cloud PBX from top to bottom. A solid product and very highly recommend it.

I love Broadvoice's Cloud PBX from top to bottom. A solid product and very highly recommend it.

Pros

Broadvoice Bhive / Cloud PBX is a great, easy to use UC software application. It's easy for the customer and it's easy for the administrator and/or I.T. person to navigate through and use. With all of the major features needed in a UCaaS platform, Broadvoice combines great functionality, and use on cell phones desktop, laptop and ipad.

Cons

Interface could be designed a little better, more eye appeal, but overall it works great and no issues.

Alternatives Considered

RingEX

Reasons for Choosing BroadVoice Cloud PBX

Wanted to give Broadvoice a try and very glad I did. Huge upgrade.

Reasons for Switching to BroadVoice Cloud PBX

Pricing and ease of working with the company were considerations. Broadvoice won in both areas.
Tam
Overall rating
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Customer Service on Implementation Horrific

Reviewed on 2021/06/23

See above.

See above.

Pros

I think the software itself is decent (B-Hive).

Cons

We were told if we upgraded to B-Hive it would be a seamless transition and most things would be the same. That is NOT true in any capacity. The transition was a nightmare. The team we were assigned were all but unresponsive and clueless their customer lives in the midwest (not CA -- shocker, right?). We would contact them because we were unable to put our calls on park. We would not receive a response until 7:30p our time and, despite specific instructions to contact my cell, they would call the office and leave a message. Not once but it was the standard rather than the exception. Our phones are still not set up as we requested BUT - all the phones in the incoming call group are ringing, our interoffice calls are ringing and we can park our calls. I guess we will have to call that a success :(

Mark
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Offering for Cloud PBX

Reviewed on 2021/07/28

Outstanding customer service and design.

Outstanding customer service and design.

Pros

Simple to use, deploy and manage. Has served us well for many years.

Cons

What I wanted improved seemed to be addressed in B-Hive. We migrated to that offering now.

Alternatives Considered

Zoom Phone

Reasons for Choosing BroadVoice Cloud PBX

No longer supported. Didn't want the headache of maintaining the system.

Reasons for Switching to BroadVoice Cloud PBX

Better pricing and ease of migration.
Donald
Overall rating
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Admin & IT Broadvoice review

Reviewed on 2021/07/06

The system works seamlessly, the company is quick to answer questions, perform walk-throughs and...

The system works seamlessly, the company is quick to answer questions, perform walk-throughs and make sure if there is an issue it is resolved. I can not stand "I will get back to you" support like most services today where you have to submit a ticket and wait. BV responds immediately on the phone with a knowledgeable support person.

Pros

Customer Support, Functionality & issues are resolved usually with a single phone call. There was even a feature i didnot like that was changed.

Cons

The problem has been resolved there was a period of time where the system would go down. that has not happened in nearly a year.

Showing 5 reviews of 29 Read all reviews

BroadVoice Cloud PBX FAQs

Below are some frequently asked questions for BroadVoice Cloud PBX.

BroadVoice Cloud PBX offers the following pricing plans:

  • Starting from: US$10.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Contact BroadVoice for pricing information or a quote

BroadVoice Cloud PBX has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500

BroadVoice Cloud PBX supports the following languages:

English

BroadVoice Cloud PBX supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

BroadVoice Cloud PBX integrates with the following applications:

Microsoft Outlook, Microsoft Teams, Salesforce Platform

BroadVoice Cloud PBX offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for BroadVoice Cloud PBX.