Shore

Shore

Online booking tool for SMBs

4.2/5 (31 reviews)

Shore Overview

Shore is a one-stop shop to digitize business workflows, providing the necessary tools to monetize existing customers, generate new ones and stand out from competition with state-of-the-art websites and customer retention tools.

CRM
Shore's cloud based CRM system includes state of the art scheduling management, an online customer database, a Newsletter function and many other features that help businesses to run more effectively and let customers book appointments more easily.

Web
Shore create state-of-the-art websites with designs which are 100% customized to the client's preferences. Shore also take care of OnPage SEO and Keyword management, making it easier for customers to locate a business via Google or other Search Engines.

App
Shore can also build custom mobile apps. The app can be individualized and created entirely according to a business's needs - containing all relevant information and the possibility to book an appointment within the app. Shore also host the app on Apple’s app store and Google’s play store.

Network
Shore's Network feature lists clients among 30 business directories like Foursquare, Facebook, Google, Yahoo, Bing and many more. Users are then able to reach out to more customers, engage with them and receive bookings directly, on not just one - but 30 different platforms.

Pricing

Starting from
US$99,00
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Europe, United States

Supported Languages

English, French, German, Italian, Norwegian and 3 others, Spanish, Swedish, Turkish

Shore Reviews

Overall rating
4.2/5
77% positive reviews
21
Excellent
3
Very good
2
Average
1
Poor
4
Terrible
Josephine A.

Smooth & Beautiful User Experience + User Interface

Used Daily for 6-12 months
Reviewed on 2019/07/27
Review Source: Capterra

I used the free trial early in 2018 and tested it again just last month, and WOW there has been major upgrades to make it the easiest to use (in my opinion) booking software in the market for now. It's just missing 2 key features that are keeping me from making the jump over from Acuity.

Shore's dashboard, menu, and overall navigation are very easy to use and doesn't require a high learning curve. The entire interface is quite beautifully arranged in a modern, clean way so it doesn't feel overloaded or cluttered for such a feature-rich software.

It's got all the bells and whistles in a neat package that will be useful for most SMB owners. What I mean is: you don't need to buy digital marketing software and text (SMS) services, and whatever digital service you need to reach new audiences separately. Shore has the key functionalities of those features built into their system. I'm currently paying extra for digital marketing (ConvertKit) and text functionality (Twilio), which balloon my operating costs (their services are priced based on size of customer base; more customers = higher $ subscription).

With Shore alone, you could probably easily save $50+/month (i.e., booking, digital marketing, SMS communication). Again, if/when Shore includes a class package option and allows customers to book multiple appointments at a time, I'm switching over.

Pros

-Clean, bright, and modern interface
-Easy to navigate (easiest to use imo in the current market)
-Email newsletter/marketing with tagging and segmentation tools
-Customer database w/extra profile features
-Text reminder function
-AMAZING dashboard with reporting/insight tools for business analysis
-Responsive client support

Cons

Two features that would make Shore the go-to booking software for me is:

1) to have a class package option, as many of my customers like to buy packages at a discounted price; and 2) to allow the customer to book more than 1 appointment at a time.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Carl A.

waste of money. Very poor software and service. Using shore has made my life hell

Used Daily for 1+ year
Reviewed on 2018/06/08
Review Source: Capterra

Pros

Nothing to like other than our clients giving us another thing to talk about whilst in the barber chair

Cons

Where do I start? The practicality of the software is shocking. The fact that all I've ever asked for is for my clients to have a login on the app they designed for us so when they book an appointment they don't have to fill in there details every time is poor and they can't in a year and a half resolve the problem. Then there's the being able to have me and my colleague on different time slots. How hard is it to have one barber operating 20-minute slots and one 30 minute slots. Also after a year and half my account manager only just tells me how appointments can be canceled by the client after months of asking. Lastly, there's the shore app keeps kicking me and my colleague out so every time we go to check our appointments we have to log back in. Not good customer service neither I've requested on numerous occasions that things be organized better on my app and website with no luck in getting it right. All in all a complete waste of my time and money I had been better off using another provider like Booksy or cue junky. The only thing that would make me happy now is being compensated for my horrible experience so I can set up my booking service elsewhere

Response from Shore

Hello Mr. Allain,
We would like to apologize and we're sorry to hear you're that your unsatisfied with our product and service.
We always try to implement our customer's feature requests, but unfortunately it is not possible to realize every request immediately.
We are still in contact with you regarding your issues with the Shore business app.
Please contact us if you are still unhappy with your website or app and we'll try to find solutions as quick as possible.
We're looking forward to hearing from you.

Kind regards,
Your Customer Relations Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Michelle D.

Excellent Support Team for My Business

Used Weekly for 1+ year
Reviewed on 2019/08/27
Review Source: Capterra

The Shore Team provides exceptional service! From day one of building my site they've been patient with all my requests and always ensure my overall satisfaction. No matter how big or small the job, they work to solve my issues in a timely manner. And when I need a minor change here or there, they efficiently and effectively complete each task. It gives me such peace of mind having this kind of support for my business. I always feel valued and taken care of which isn't the norm these days. Definitely the type of people I want in my corner. I highly recommend them a try!

Pros

Ease of use and having all the features I need under ONE umbrella.

Cons

It can be a little unpredictable at times with regards to appointment and odd changes to the website.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Michail K.

Hi, I use Calender since3 Years ago , I do a GOOD & MORE Business with this Service. I LOVE IT

Used Daily for 2+ years
Reviewed on 2018/04/24
Review Source: Capterra

I use Shore Calender since 3 Years ago ,
I do a GOOD & MORE Business with this Service.
I LOVE IT

Pros

EASY & FAST
Hi,
I use Calender since3 Years ago ,
I do a GOOD & MORE Business with this Service.
I LOVE IT

Cons

I do more MONEY with this Service
THANK YOU SOO MUCH
Hi,
I use Calender since3 Years ago ,
I do a GOOD & MORE Business with this Service.
I LOVE IT

Response from Shore

Hello Michail!
we're excited that you're so happy with Shore!
Thank you for your kind words!
We wish you the very best for the future and we are looking forward to a long lasting and successfull partnership!
Kind regards,
Your Shore Relations Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Charles J.

Best of it’s kind on the Market.

Used Daily for 2+ years
Reviewed on 2018/05/22
Review Source: GetApp

Pros

Saves tons of time! Customers can book, cancel, and rebook all without my assistance 24/7. I can view the activity and have booking stats as well.

Cons

Had a problem with the time slots. That would seem to be a thing of the past. As a health care provider, customizing appointment times for patients without cheating them can be challenging .

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Shore Pricing

Starting from
US$99,00
Pricing options
Free Trial
Subscription
Value for money

Shore offers multiple solutions and depending on the combination of solutions, the price varies.

Shore Features

  • Automatic Reminders
  • CRM Integration
  • Calendar Management
  • Social Media Integration

  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Custom Fields
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Integration
  • Mobile Integration
  • Real Time Data
  • Reporting & Statistics
  • Third Party Integration

Additional information for Shore

Key features of Shore

Benefits

Shore helps businesses to run their day more effectively,

Businesses are able to manage their OnPage SEO and keywords with Shore.

Shore provides businesses with their own custom-made app and access to 30 network platforms.

Benefits for customers include the ability to book appointments online more easily.

With Shore, customers are able to locate and stay connected with a business.

Shore FAQs

Below are some frequently asked questions for Shore.

Q. What type of pricing plans does Shore offer?

Shore offers the following pricing plans:

Starting from: US$99,00

Pricing model: Subscription

Free Trial: Not Available

Shore offers multiple solutions and depending on the combination of solutions, the price varies.

Q. What are the main features of Shore?

We do not have any information about Shore features

Q. Who are the typical users of Shore?

Shore has the following typical customers:

Small Business

Q. What languages does Shore support?

Shore supports the following languages:

English, French, German, Italian, Norwegian, Spanish, Swedish, Turkish

Q. What type of pricing plans does Shore offer?

Shore has the following pricing plans:

Subscription

Q. Does Shore support mobile devices?

Shore supports the following devices:

Android, iPhone, iPad

Q. What other apps does Shore integrate with?

Shore integrates with the following applications:

Facebook, Weebly, Wordpress

Q. What level of support does Shore offer?

Shore offers the following support options:

Knowledge Base, Online Support, Phone Support