Shore
About Shore
Shore is a one-stop shop to digitize business workflows, providing the necessary tools to monetize existing customers, generate new ones and stand out from the competition—with state-of-the-art websites and customer retention tools.
CRM
Shore's cloud-based CRM system includes scheduling management, an online customer database, a "Newsletter" function, and many other features that help businesses to run more effectively and let customers book appointments more easily.
Web
Shore creates upscale websites with designs that are 100% customized to user preferences. Shore also takes care of on-page SEO and keyword management, making it easier for customers to locate a business via Google or other search engines.
App
Shore can also build custom mobile apps. The app can be individualized and created entirely according to a business's needs—containing all relevant information and the possibility to book an appointment within the app. Shore also hosts the app on Apple’s app store and Google’s play store.
Network
Shore's Network feature lists clients among 30 business directories like Foursquare, Facebook, Google, Yahoo, Bing, and many more. Users are then able to reach out to more customers, engage with them and receive bookings directly, on not just one but 30 different platforms.
Key benefits of Shore
Shore helps businesses to run their day more effectively,
Businesses are able to manage their on-page SEO and keywords with Shore.
Shore provides businesses with their own custom-made app and access to 30 network platforms.
Benefits for customers include the ability to book appointments online more easily.
With Shore, customers are able to locate and stay connected with a business.
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Reviews
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- Used for 1-5 months
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Charged for service never recieved
Reviewed on 2018/07/27
Pros
Salesperson was nice and did a good job selling the product. Web design team was prompt in returning emails.
Cons
I was recommended this product by an esteemed person during a seminar and I wish I'd never signed up. I paid a discounted price for the initial sign up due to a "promotion" during the seminar for a website and paid in advance for a logo design as well. I was never contacted about a logo design, and the website team didn't seem to understand my concept at all. They did not capture my salon culture even though I created a pinterest board and gave them my Instagram and Facebook links. Months have gone by and I have yet to be contacted about a logo design and my website never went live. I was charged months ago for these services that I have yet to receive and they continue to bill ne for services non existent. Customer service is almost non existent with them claiming to have called me about the issue, yet my phone records prove otherwise. I have asked for a refund many times and I keep getting ignored Don't waste your time and money.
- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 6-12 months
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- Likelihood to recommend 10.0 /10
Smooth & Beautiful User Experience + User Interface
Reviewed on 2019/07/27
I used the free trial early in 2018 and tested it again just last month, and WOW there has been...
I used the free trial early in 2018 and tested it again just last month, and WOW there has been major upgrades to make it the easiest to use (in my opinion) booking software in the market for now. It's just missing 2 key features that are keeping me from making the jump over from Acuity.
Shore's dashboard, menu, and overall navigation are very easy to use and doesn't require a high learning curve. The entire interface is quite beautifully arranged in a modern, clean way so it doesn't feel overloaded or cluttered for such a feature-rich software.
It's got all the bells and whistles in a neat package that will be useful for most SMB owners. What I mean is: you don't need to buy digital marketing software and text (SMS) services, and whatever digital service you need to reach new audiences separately. Shore has the key functionalities of those features built into their system. I'm currently paying extra for digital marketing (ConvertKit) and text functionality (Twilio), which balloon my operating costs (their services are priced based on size of customer base; more customers = higher $ subscription).
With Shore alone, you could probably easily save $50+/month (i.e., booking, digital marketing, SMS communication). Again, if/when Shore includes a class package option and allows customers to book multiple appointments at a time, I'm switching over.
Pros
-Clean, bright, and modern interface
-Easy to navigate (easiest to use imo in the current market)
-Email newsletter/marketing with tagging and segmentation tools
-Customer database w/extra profile features
-Text reminder function
-AMAZING dashboard with reporting/insight tools for business analysis
-Responsive client support
Cons
Two features that would make Shore the go-to booking software for me is:
1) to have a class package option, as many of my customers like to buy packages at a discounted price; and 2) to allow the customer to book more than 1 appointment at a time.
- Used Daily for 1+ year
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waste of money. Very poor software and service. Using shore has made my life hell
Reviewed on 2018/06/08
Pros
Nothing to like other than our clients giving us another thing to talk about whilst in the barber chair
Cons
Where do I start? The practicality of the software is shocking. The fact that all I've ever asked for is for my clients to have a login on the app they designed for us so when they book an appointment they don't have to fill in there details every time is poor and they can't in a year and a half resolve the problem. Then there's the being able to have me and my colleague on different time slots. How hard is it to have one barber operating 20-minute slots and one 30 minute slots. Also after a year and half my account manager only just tells me how appointments can be canceled by the client after months of asking. Lastly, there's the shore app keeps kicking me and my colleague out so every time we go to check our appointments we have to log back in. Not good customer service neither I've requested on numerous occasions that things be organized better on my app and website with no luck in getting it right. All in all a complete waste of my time and money I had been better off using another provider like Booksy or cue junky. The only thing that would make me happy now is being compensated for my horrible experience so I can set up my booking service elsewhere
Response from Shore
Hello Mr. Allain,
We would like to apologize and we're sorry to hear you're that your unsatisfied with our product and service.
We always try to implement our customer's feature requests, but unfortunately it is not possible to realize every request immediately.
We are still in contact with you regarding your issues with the Shore business app.
Please contact us if you are still unhappy with your website or app and we'll try to find solutions as quick as possible.
We're looking forward to hearing from you.
Kind regards,
Your Customer Relations Team
- Industry: Consumer Services
- Company size: Self Employed
- Used Daily for 2+ years
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- Likelihood to recommend 10.0 /10
Exceptional Product, Even Better Service
Reviewed on 2019/09/17
Pros
The software fits my needs, and I have never had any customer complaints regarding ease of use. I run a very busy private hairstyling business in NYC, and with customers paying $100 plus for men's haircuts, you can expect a very picky/particular clientele. With that said, everyone finds the system easy to use and book, even with multiple booking types. My representative, has been extremely accommodating. He was always quick to respond and is very knowledgable about the product. I couldn't ask for better customer service.
Cons
Nothing to add to this category, I am very pleased with the service.
Response from Shore
Dear Sergio, thank you for your positive feedback! Best regards, the Shore team
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Update
Reviewed on 2020/08/13
Positive. Gratitude.Supported. Productive.
Looking forward to our future 👍 together.
[SENSITIVE...
Positive. Gratitude.Supported. Productive.
Looking forward to our future 👍 together.
[SENSITIVE CONTENT HIDDEN] are fantastic.
Pros
I feel I worked with [SENSITIVE CONTENT HIDDEN] to make unique booking system in 2017. Shore team have continued to support, update, help us evolve our business and survive Covid19. Our team has grown over the years and Shore have made this possible.
Cons
Sometimes we’d like to customise areas, that are on the template.
Response from Shore
Dear Debbie, thank you very much for your feedback! Best regards, the Shore Team
Shore FAQs
Below are some frequently asked questions for Shore.Q. What type of pricing plans does Shore offer?
Shore offers the following pricing plans:
- Starting from: €49.00/month
- Pricing model: Subscription
- Free Trial: Available
Shore offers multiple solutions and depending on the combination of solutions, the price varies.
Q. Who are the typical users of Shore?
Shore has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Shore support?
Shore supports the following languages:
English, French, German, Italian, Norwegian, Spanish, Swedish
Q. Does Shore support mobile devices?
Shore supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Shore integrate with?
Shore integrates with the following applications:
Google Calendar, Google Maps, Instagram, Meta for Business, Microsoft Outlook
Q. What level of support does Shore offer?
Shore offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for Shore.
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