Cloud HCM platform that transforms the employee experience
4.3/5 (468 reviews)Dayforce is a global HCM platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level.
Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.
Pros
One database means data is always consistent throughout modules. The flexibility within the configuration is unmatched. Beautiful appearance and very user-friendly.
Cons
The switch from SilverLight to HTML has been slow and each release has been somewhat buggy initially after upgrading.
Pros
Once we went live on Dayforce is felt like we left the dark ages for the electronic age! No more paper times sheet which several people handled, the employee punching the time clock, the supervisor totaling hours, identifying how many at regular pay, how many at overtime 1.5, how many vacation hours, how many hours against sick time, where were they transferred, etc.
Once the supervisor wrote all of this, then someone in HR got to key this information into a "Green Screen" and the file was uploaded to a payroll system and you hoped the data would flow though without errors or dumping.
With Dayforce, the employee now requests time away in Dayforce, the supervisor either approves it or denies it, if approved the time is automatically placed on the timecard and the entitlement is deducted, both the supervisor and the employee can see the timecard each and every day and if any questions arise, they are taken care of before running payroll.
In addition, our employees no longer need to complete a form to turn into HR for changes in their information. Our employees change their own information in Dayforce for tax forms, address, email, phone numbers, emergency contact, etc.
Company issued property and training records are all housed in Dayforce. We recently implemented the recruiting and performance module. Dayforce keeps enhancing the product.
Cons
I do think Dayforce can improve upon the Recruiting module. I do realize they have an upgrade coming which does show it has upgrades in the recruiting module. I would like to see them provide the functionality to schedule interviews without Outlook without leaving Dayforce. I would also like to see them provide more standard reports for those client who must write an Affirmative Action Report. I don't feel I should be required to create my own report to pull the required data for this report.
HR efficiencies, ROI by 60% over our other provider in the first month and a support team that truly supports their clients efforts. I feel like we have gained a partner not a vendor.
Pros
We love that we have been able to go paperless in all of our HR processes from application to termination. We no longer use paper apps, compensation change forms, benefits apps, or onboarding documents. Everything is paperless. We can look in the system and see where approvals are sitting. This has made our HR flows and processes so much easier and efficient. We also love the one employee record. From application to hire we only have to enter their information once. We have significantly cut down on our errors and the spreadsheets we used to keep to follow all of our processes. Our Onboarding is streamlined and professional. New hires can fill out all of their documents prior to the first day of work, so that we can maximize our first day with them. And finally Support. The Support Team is world class. I can't speak highly enough about the responsiveness, expertise and efficient way the support team works with their clients! Ceridian gets an A+ for their support.
Cons
Prior to the newest upgrade to 53, Reporting was a bit clunky and difficult to understand. As a busy HR Leader, I don't have extensive time to take a bunch of classes to learn how to run reports. They need to be easy, user friendly and intuitive. Prior to the upgrade they were not. The new Reports module has come a LONG way in improving this. The reporting module is now in HTML and much easier to understand and use. Other than that, I cannot think of one other Con to the Dayforce system. I came from a very different provider that I was extremely displeased with, so it makes it a little more challenging to find Cons. I am very happy with the decision to move to Ceridian.
Having used Dayforce HCM for over 5 years, I can honestly say that it is an incredible piece of software that is ever-expanding, and the developers are always hard at work creating more modules.
As opposed to previous systems where it required multiple file feeds internally, which would constantly update one place such as the HR record, but would not update in Payroll, Self Service, Benefits, or wouldn't update in any of them; with Dayforce however, there are no longer such data integrity issues, as it uses one database to house it all.
It also also far easier on the eyes than some previous systems, and the ad-hoc reporting along with topic builder make creating custom reports quite easy (once you get the gist of how it works - there is a learning curve if you don't take the training - but if you're savvy, it's quite robust).
The key with Dayforce is IMPLEMENTATION. If you are not diligent, clear, and thorough with the discovery stage and throughout implementation, it will haunt you down the road. Make a team, dedicate someone to nothing but testing and making sure you've got it doing what each team/department/manager/user needs it to do, just do something to make sure you are comfortable with the application and get what you need, otherwise you will spend a lot of time fixing issues with upset employees .
Ceridian has grown their teams vastly, so the support reps can be hit and miss, but if you are techy and willing to learn the system, it is far superior to the others out there, and can be very low maintenance.
Pros
One database means data is always consistent throughout modules.
The flexibility within the configuration is unmatched.
Beautiful appearance and very user-friendly.
Cons
The switch from SilverLight to HTML has been slow and each release has been somewhat buggy initially after upgrading when using the new HTML pieces.
Aside from that, the system is as good as your involvement and motivation to learn (especially during Implementation - be diligent and thorough in your discovery and scoping, or it will be painful when transferred to support).
Pros - Our previous system basically operated on a "point in time" basis; historical information was kept in hard copy in employee files. Reporting from the payroll system was difficult and in many cases required expensive custom reports to be written by the service provider. Approximately 65% of our employees do not have access to the company email account, consequently requests for vacation payments, time off requests, address changes, tax changes, bank account changes were sent to HR by the employee's manager. Employees monitor their own personal information in Dayforce such as salary, job title, etc. ; they have access to forms; managers have access to a multitude of reports to help them manage their workforce. The HR/Payroll team have the ability to provide executive reports almost instantaneously - time spent producing management reports has been significantly reduced. Company policies and agreements have been uploaded into Dayforce eliminating the need to produce hard copy documents - this includes handbooks, links to benefit websites, corporate forms (eg. Code of Conduct) which saves time and money - no hard copies required. Time spent in payroll has not reduced, however, quality has increased significantly - more time is spent in value added auditing rather than paper processing. Compliance with legislation is much easier to manage. Immeasurable ROI on employee satisfaction - we spend more time talking to our employees; Dayforce has facilitated a closer relationship between HR and employees - they feel like they are part of something big, because they can see it! HR and Payroll is no longer a mysterious machine somewhere in corporate office. The Ceridian learning tools are awesome - although we do not have all of the modules, providing access to the Ceridian University gives us opportunities to attend sessions and experience other activities that our organization may want to consider.
Con: We do not have enough time to explore/implement the many features available.
Overall Satusfaction: Dayforce provides everything we need!
Recommendation to Other Buyers - Dayforce HCM is powerful and I highly recommend it for human resource management.
Contact Ceridian for pricing information
Continuous pay calculation: This means that pay is calculated continuously throughout the pay period, giving administrators the time they need to produce high-quality pay.
One application: With data stored in a single, central location, get data-driven insights across all HR functions so you can make better decisions for the entire employee lifecycle.
Actionable insights: Dayforce provides critical data-driven insights to help you make fast, informed decision.
Anytime, anywhere access: Access Dayforce using the device of your choice on web or mobile.
Below are some frequently asked questions for Dayforce HCM.
Dayforce HCM offers the following pricing plans:
Pricing model: Subscription
Free Trial: Not Available
Contact Ceridian for pricing information
Dayforce HCM offers the following features:
Dayforce HCM has the following typical customers:
Large Enterprises, Mid Size Business
Dayforce HCM supports the following languages:
Chinese (Simplified), Czech, Dutch, English, French, German, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Spanish, Thai
Dayforce HCM has the following pricing plans:
Subscription
Dayforce HCM supports the following devices:
Android, iPhone, iPad
Dayforce HCM integrates with the following applications:
Absorb LMS, Branch Messenger, DATABASICS Time & Expense, Dell Boomi, ITCS-WebClock, Jobvite, Jostle, LifeWorks, Synerion, iCIMS Recruit
Dayforce HCM offers the following support options:
FAQs, Online Support, Phone Support, Video Tutorials
Having used Dayforce HCM for over 5 years, I can honestly say that it is an incredible piece of software that is ever-expanding, and the developers are always hard at work creating more modules.
As opposed to previous systems where it required multiple file feeds internally, which would constantly update one place such as the HR record, but would not update in Payroll, Self Service, Benefits, or wouldn't update in any of them; with Dayforce however, there are no longer such data integrity issues, as it uses one database to house it all.
It also also far easier on the eyes than some previous systems, and the ad-hoc reporting along with topic builder make creating custom reports quite easy (once you get the gist of how it works - there is a learning curve if you don't take the training - but if you're savvy, it's quite robust).
The key with Dayforce is IMPLEMENTATION. If you are not diligent, clear, and thorough with the discovery stage and throughout implementation, it will haunt you down the road. Make a team, dedicate someone to nothing but testing and making sure you've got it doing what each team/department/manager/user needs it to do, just do something to make sure you are comfortable with the application and get what you need, otherwise you will spend a lot of time fixing issues with upset employees .
Ceridian has grown their teams vastly, so the support reps can be hit and miss, but if you are techy and willing to learn the system, it is far superior to the others out there, and can be very low maintenance.