Dayforce HCM

Dayforce HCM

Cloud HCM platform that transforms the employee experience

4.5/5 (457 reviews)

Dayforce HCM Overview

Dayforce is a global HCM platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level.

Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, Europe and 5 others, Latin America, Mexico, Middle-East and Africa, United Kingdom, United States

Supported Languages

Chinese (Simplified), Czech, Dutch, English, French and 9 others, German, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Spanish, Thai

Dayforce HCM Reviews

Overall rating
4.5/5
89% positive reviews
214
Excellent
191
Very good
39
Average
8
Poor
5
Terrible
Stephen S.

Review of Dayforce HCM

Used Daily for 2+ years
Reviewed on 2017/04/07
Review Source: Capterra

Having used Dayforce HCM for over 5 years, I can honestly say that it is an incredible piece of software that is ever-expanding, and the developers are always hard at work creating more modules.

As opposed to previous systems where it required multiple file feeds internally, which would constantly update one place such as the HR record, but would not update in Payroll, Self Service, Benefits, or wouldn't update in any of them; with Dayforce however, there are no longer such data integrity issues, as it uses one database to house it all.

It also also far easier on the eyes than some previous systems, and the ad-hoc reporting along with topic builder make creating custom reports quite easy (once you get the gist of how it works - there is a learning curve if you don't take the training - but if you're savvy, it's quite robust).

The key with Dayforce is IMPLEMENTATION. If you are not diligent, clear, and thorough with the discovery stage and throughout implementation, it will haunt you down the road. Make a team, dedicate someone to nothing but testing and making sure you've got it doing what each team/department/manager/user needs it to do, just do something to make sure you are comfortable with the application and get what you need, otherwise you will spend a lot of time fixing issues with upset employees .

Ceridian has grown their teams vastly, so the support reps can be hit and miss, but if you are techy and willing to learn the system, it is far superior to the others out there, and can be very low maintenance.

Pros

One database means data is always consistent throughout modules. The flexibility within the configuration is unmatched. Beautiful appearance and very user-friendly.

Cons

The switch from SilverLight to HTML has been slow and each release has been somewhat buggy initially after upgrading.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

Dayforce has completely changed how we do life at Kern Health Systems HR.

Used Daily for 1+ year
Reviewed on 2017/10/19
Review Source: Capterra

HR efficiencies, ROI by 60% over our other provider in the first month and a support team that truly supports their clients efforts. I feel like we have gained a partner not a vendor.

Pros

We love that we have been able to go paperless in all of our HR processes from application to termination. We no longer use paper apps, compensation change forms, benefits apps, or onboarding documents. Everything is paperless. We can look in the system and see where approvals are sitting. This has made our HR flows and processes so much easier and efficient. We also love the one employee record. From application to hire we only have to enter their information once. We have significantly cut down on our errors and the spreadsheets we used to keep to follow all of our processes. Our Onboarding is streamlined and professional. New hires can fill out all of their documents prior to the first day of work, so that we can maximize our first day with them. And finally Support. The Support Team is world class. I can't speak highly enough about the responsiveness, expertise and efficient way the support team works with their clients! Ceridian gets an A+ for their support.

Cons

Prior to the newest upgrade to 53, Reporting was a bit clunky and difficult to understand. As a busy HR Leader, I don't have extensive time to take a bunch of classes to learn how to run reports. They need to be easy, user friendly and intuitive. Prior to the upgrade they were not. The new Reports module has come a LONG way in improving this. The reporting module is now in HTML and much easier to understand and use. Other than that, I cannot think of one other Con to the Dayforce system. I came from a very different provider that I was extremely displeased with, so it makes it a little more challenging to find Cons. I am very happy with the decision to move to Ceridian.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Stephen S.

Dayforce HCM is a great, single database cloud software, that is constantly adding new features.

Used Daily for 2+ years
Reviewed on 2017/06/20
Review Source: SoftwareAdvice

Having used Dayforce HCM for over 5 years, I can honestly say that it is an incredible piece of software that is ever-expanding, and the developers are always hard at work creating more modules.

As opposed to previous systems where it required multiple file feeds internally, which would constantly update one place such as the HR record, but would not update in Payroll, Self Service, Benefits, or wouldn't update in any of them; with Dayforce however, there are no longer such data integrity issues, as it uses one database to house it all.

It also also far easier on the eyes than some previous systems, and the ad-hoc reporting along with topic builder make creating custom reports quite easy (once you get the gist of how it works - there is a learning curve if you don't take the training - but if you're savvy, it's quite robust).

The key with Dayforce is IMPLEMENTATION. If you are not diligent, clear, and thorough with the discovery stage and throughout implementation, it will haunt you down the road. Make a team, dedicate someone to nothing but testing and making sure you've got it doing what each team/department/manager/user needs it to do, just do something to make sure you are comfortable with the application and get what you need, otherwise you will spend a lot of time fixing issues with upset employees .

Ceridian has grown their teams vastly, so the support reps can be hit and miss, but if you are techy and willing to learn the system, it is far superior to the others out there, and can be very low maintenance.

Pros

One database means data is always consistent throughout modules.
The flexibility within the configuration is unmatched.
Beautiful appearance and very user-friendly.

Cons

The switch from SilverLight to HTML has been slow and each release has been somewhat buggy initially after upgrading when using the new HTML pieces.
Aside from that, the system is as good as your involvement and motivation to learn (especially during Implementation - be diligent and thorough in your discovery and scoping, or it will be painful when transferred to support).

Rating breakdown

Ease of Use

Likelihood to recommend

9.0/10
Joanne K.

DayforceHCM - One Year After Implementation

Used Daily for 1+ year
Reviewed on 2017/04/21
Review Source: Capterra

Pros - Our previous system basically operated on a "point in time" basis; historical information was kept in hard copy in employee files. Reporting from the payroll system was difficult and in many cases required expensive custom reports to be written by the service provider. Approximately 65% of our employees do not have access to the company email account, consequently requests for vacation payments, time off requests, address changes, tax changes, bank account changes were sent to HR by the employee's manager. Employees monitor their own personal information in Dayforce such as salary, job title, etc. ; they have access to forms; managers have access to a multitude of reports to help them manage their workforce. The HR/Payroll team have the ability to provide executive reports almost instantaneously - time spent producing management reports has been significantly reduced. Company policies and agreements have been uploaded into Dayforce eliminating the need to produce hard copy documents - this includes handbooks, links to benefit websites, corporate forms (eg. Code of Conduct) which saves time and money - no hard copies required. Time spent in payroll has not reduced, however, quality has increased significantly - more time is spent in value added auditing rather than paper processing. Compliance with legislation is much easier to manage. Immeasurable ROI on employee satisfaction - we spend more time talking to our employees; Dayforce has facilitated a closer relationship between HR and employees - they feel like they are part of something big, because they can see it! HR and Payroll is no longer a mysterious machine somewhere in corporate office. The Ceridian learning tools are awesome - although we do not have all of the modules, providing access to the Ceridian University gives us opportunities to attend sessions and experience other activities that our organization may want to consider.

Con: We do not have enough time to explore/implement the many features available.

Overall Satusfaction: Dayforce provides everything we need!

Recommendation to Other Buyers - Dayforce HCM is powerful and I highly recommend it for human resource management.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Bethann D.

Expect the Unexpected

Used Daily for 2+ years
Reviewed on 2016/12/01
Review Source: Capterra

We are overall extremely pleased with Ceridian and our vendor partnership with them. They truly take the time to get to know your business and your needs and help decide what the best solutions are for your business - which may not by the newest product they are selling. We have a very complex payroll, and we have the right solution for us at the present time.

We also continue to find new ways to leverage the WFM platform to capture as much information as possible about time, labor and attendance.

If you are considering making the change to Dayforce, you can't be prepared enough. You need to understand your own policies and procedures like the back of your hand as well as have the ability to explain the same to the implementation team. They will do their best with the information you provide, but it is up to you to ensure they understand and to test everything multiple times to make sure it is what you need.

Keep in mind, the platform is highly configurable. As mentioned earlier, we have a rather complex payroll. We have six separate payrolls that combine hourly, salary, weekly, biweekly, union, non-union, etc. A little of everything. The policies for each payroll are entirely different, and both Ceridian HPL and Dayforce handle it without any problems. Here and there we have had to be creative - but it was still able to be accomplished.

I have been working in HR and payroll for 15 years and have used numerous different vendors/software over the years. None of them are 100% perfect. But Ceridian comes the closest. It is the most configurable and provides the best ad-hoc reporting tools out there. We have been able to automate many processes that used to be manual systems. This has freed up our HR staff to be more hands-on with employee onboarding, engagement, and development instead of stuck behind their desk completing transactional tasks.

Pros

It is highly configurable. It handles changes due to union contracts with ease.

Cons

The new HTML timesheets have some quirks. I feel hopeful they will be worked out.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Dayforce HCM Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Contact Ceridian for pricing information

Dayforce HCM Features

  • API
  • Activity Dashboard
  • Automatic Notifications
  • Customizable Reporting
  • Data Import/Export
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Recruitment Management
  • Self Service Portal

  • Activity Tracking
  • Applicant Tracking
  • Customizable Branding
  • Employee Database
  • Employee Management
  • Performance Management
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Third Party Integration

Additional information for Dayforce HCM

Key features of Dayforce HCM

  • ACA
  • Absence Management
  • Benefits Administration
  • Benefits Enrollment
  • Clocks
  • Compensation
  • Dashboards
  • Document Management
  • Employee Management
  • Global Payroll
  • HR
  • Human Capital Management (HCM)
  • Labor Planning
  • Learning
  • Onboarding
  • Payroll
  • Performance
  • Professional Services
  • Recruiting
  • Reporting
  • Scheduling
  • Self Service
  • Succession Planning
  • Talent Management
  • Task Management
  • Time & Attendance
  • Workforce Management

Benefits

Continuous pay calculation: This means that pay is calculated continuously throughout the pay period, giving administrators the time they need to produce high-quality pay.

One application: With data stored in a single, central location, get data-driven insights across all HR functions so you can make better decisions for the entire employee lifecycle.

Actionable insights: Dayforce provides critical data-driven insights to help you make fast, informed decision.

Anytime, anywhere access: Access Dayforce using the device of your choice on web or mobile.

Dayforce HCM FAQs

Below are some frequently asked questions for Dayforce HCM.

Q. What type of pricing plans does Dayforce HCM offer?

Dayforce HCM offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Contact Ceridian for pricing information

Q. What are the main features of Dayforce HCM?

Dayforce HCM offers the following features:

  • ACA
  • Absence Management
  • Benefits Administration
  • Benefits Enrollment
  • Clocks
  • Compensation
  • Dashboards
  • Document Management
  • Employee Management
  • Global Payroll
  • HR
  • Human Capital Management (HCM)
  • Labor Planning
  • Learning
  • Onboarding
  • Payroll
  • Performance
  • Professional Services
  • Recruiting
  • Reporting
  • Scheduling
  • Self Service
  • Succession Planning
  • Talent Management
  • Task Management
  • Time & Attendance
  • Workforce Management

Q. Who are the typical users of Dayforce HCM?

Dayforce HCM has the following typical customers:

Large Enterprises, Mid Size Business

Q. What languages does Dayforce HCM support?

Dayforce HCM supports the following languages:

Chinese (Simplified), Czech, Dutch, English, French, German, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Spanish, Thai

Q. What type of pricing plans does Dayforce HCM offer?

Dayforce HCM has the following pricing plans:

Subscription

Q. Does Dayforce HCM support mobile devices?

Dayforce HCM supports the following devices:

Android, iPhone, iPad

Q. What other apps does Dayforce HCM integrate with?

Dayforce HCM integrates with the following applications:

Absorb LMS, DATABASICS Time & Expense, Dell Boomi, ITCS-WebClock, Jobvite, Jostle, LifeWorks, Limelight, Synerion, iCIMS Recruit

Q. What level of support does Dayforce HCM offer?

Dayforce HCM offers the following support options:

FAQs, Online Support, Phone Support, Video Tutorials