OpenTouch Office Cloud

OpenTouch Office Cloud

Voice & unified communications for SMBs

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OpenTouch Office Cloud Overview

OpenTouch Office Cloud is a hosted customizable bundle of applications for cloud services, datacenter transformation as well as voice and unified communications that scale with the
needs of small to medium-sized businesses. It requires no on-site communication server hardware deployment or support and offers its community of users the flexibility to communicate across devices and locations via a single unified communication platform.

OpenTouch Office Cloud integrates email, IM, video, audio, and application-sharing with a full range of mobile and tablet applications including OpenTouch Conversation for Android. Users have a single number to reach all of their devices and can seamlessly transition from one to the other. With PIMphony, an employee can initiate a conversation from the road and move the conversation to a desk phone once he or she reaches the office, without interruption. Ad hoc video conferencing allows users to hold live multi-party conferences via desk phone or mobile and simultaneously IM, email or share visual materials.

OpenTouch Office Cloud provides end-to-end call management where users can set a professional greeting with intelligent and automatic call routing to the relevant department. Routing functionality includes call overflow capabilities and out-of-office solutions including customized voice mail.

Pricing

Starting from
$19/month
Pricing options
Free Trial
Subscription

Devices

Business size

S
M
L

Markets

Supported Languages


OpenTouch Office Cloud Pricing

Starting from
$19/month
Pricing options
Free Trial
Subscription

Users can choose the features and options that best suit their business requirements.

Monthly plans include discounted international calling, 911 service and choice of area code.

OpenTouch Office Cloud Features

  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Transfer
  • Caller ID
  • Conferencing
  • Live / Video Conferencing
  • Third Party Integration
  • Voice Mail

  • API
  • Activity Dashboard
  • Automatic Notifications
  • CRM Integration
  • Call Monitoring
  • Chat
  • Instant Messaging
  • Monitoring
  • Receiving
  • Reporting & Statistics
  • SMS Integration

Additional information for OpenTouch Office Cloud

Key features of OpenTouch Office Cloud

  • Ad hoc video conferencing
  • Answered / Non answered calls
  • Automated attendant with programmable menu tree
  • Call back / quick dial
  • Call forwarding / deflection
  • Call pick-up status
  • Call recording
  • Centralized call log with PIMphony central services
  • Contact search
  • DID numbers
  • Detailed call log
  • Detailed call ticket
  • Dial by name
  • Digital sets connected behind TSC-IP
  • Direct transfer to voice mail
  • Display of ACD group name or called name
  • Easy call back
  • Embedded call log
  • Embedded centralized call log
  • Enquiry calls
  • Exportable call log file
  • Fast IP Reflexes
  • Graphical user interface
  • Hold / transfer calls
  • IP Subscribers
  • In-call features
  • Incoming / outgoing calls
  • Incoming call screen pop
  • International dialing plans
  • Logs and forwarded calls
  • Make / answer calls
  • Mobility options
  • Multi-device communication
  • Multiset call log
  • Nomadic mode
  • Number porting
  • Off-site mobility
  • Phone set password management
  • Presence and status
  • RTP Proxy for IP phones
  • SIP video doorphone
  • Six-party conference
  • Social media integration
  • Softphone
  • VoIP (voice over IP)
  • Voice mail, personal user message greeting

Benefits

Users can make visual communications part of everyday business with one-touch video calls and access in-conversation features, visual voice mail, contact dialing and more.

With OpenTouch, users can improve accessibility and turn their mobile phone into an office extension using a single business number across all devices.

Users can integrate their OpenTouch Office Cloud service with social media such as
Facebook, Yahoo! and Skype to communicate more efficiently.

Choose the device that best suits the company’s needs and include the cost of desk phones into the monthly plan or purchase up front.

Benefit from the latest new features through OpenTouch’s software upgrades and adapt the business to changing circumstances at any time with modular licensing.

OpenTouch Office Cloud FAQs

Below are some frequently asked questions for OpenTouch Office Cloud.

Q. What type of pricing plans does OpenTouch Office Cloud offer?

OpenTouch Office Cloud offers the following pricing plans:

Starting from: $19/month

Pricing model: Subscription

Free Trial: Available

Users can choose the features and options that best suit their business requirements.

Monthly plans include discounted international calling, 911 service and choice of area code.

Q. What are the main features of OpenTouch Office Cloud?

OpenTouch Office Cloud offers the following features:

  • Ad hoc video conferencing
  • Answered / Non answered calls
  • Automated attendant with programmable menu tree
  • Call back / quick dial
  • Call forwarding / deflection
  • Call pick-up status
  • Call recording
  • Centralized call log with PIMphony central services
  • Contact search
  • DID numbers
  • Detailed call log
  • Detailed call ticket
  • Dial by name
  • Digital sets connected behind TSC-IP
  • Direct transfer to voice mail
  • Display of ACD group name or called name
  • Easy call back
  • Embedded call log
  • Embedded centralized call log
  • Enquiry calls
  • Exportable call log file
  • Fast IP Reflexes
  • Graphical user interface
  • Hold / transfer calls
  • IP Subscribers
  • In-call features
  • Incoming / outgoing calls
  • Incoming call screen pop
  • International dialing plans
  • Logs and forwarded calls
  • Make / answer calls
  • Mobility options
  • Multi-device communication
  • Multiset call log
  • Nomadic mode
  • Number porting
  • Off-site mobility
  • Phone set password management
  • Presence and status
  • RTP Proxy for IP phones
  • SIP video doorphone
  • Six-party conference
  • Social media integration
  • Softphone
  • VoIP (voice over IP)
  • Voice mail, personal user message greeting

Q. Who are the typical users of OpenTouch Office Cloud?

OpenTouch Office Cloud has the following typical customers:

Mid Size Business, Small Business

Q. What languages does OpenTouch Office Cloud support?

We do not have any information about what languages OpenTouch Office Cloud supports

Q. What type of pricing plans does OpenTouch Office Cloud offer?

OpenTouch Office Cloud has the following pricing plans:

Subscription

Q. Does OpenTouch Office Cloud support mobile devices?

OpenTouch Office Cloud supports the following devices:

Android

Q. What other apps does OpenTouch Office Cloud integrate with?

OpenTouch Office Cloud integrates with the following applications:

Microsoft Outlook

Q. What level of support does OpenTouch Office Cloud offer?

We do not have any information about what support options OpenTouch Office Cloud has