Facilities Management eXpress (FMX)

Optimize your facilities and maintenance operations

About Facilities Management eXpress (FMX)

FMX offers configurable maintenance and facilities management software that helps organizations streamline processes, increase asset productivity, and turn actionable insights into meaningful results. The software decreases work order resolution time, organizes preventive maintenance tasks, and allows you to manage your equipment and assets all in one easy-to-use system.

FMX offers ongoing customer support and training, and is happy to report a 98% customer satisfaction rating and a 30 minute average response time. In addition, the solution is accessible from any web browser including mobile devices, and allows for unlimited requesting users at no additional cost. When you choose FMX as your solution, they will make it their priority to help you achieve operational excellence and improve your bottom line.

Key benefits of Facilities Management eXpress (FMX)

Create, respond to, assign, and resolve work orders, while tracking cost and time spent on each request

Set user permissions to restrict user access to only what they need

View daily schedule with FMX’s clear, calendar display

Assign unique QR barcodes to each piece of equipment and inventory for easy tracking on-the-go

Look up how past requests were resolved and view histories for buildings, assets, equipment and more

Never double book an event or asset

Receive automatic reminders for all preventive maintenance tasks

Track vehicle scheduling activities and oversee staffing with the ability to assign vehicles and drivers

Maintain a clear view of facilities through reports and interactive dashboards

Devices

Business size

S M L

Markets

United States, Canada, United Kingdom, Australia, Germany, Mexico

Supported Languages

English

Images

With FMX, users can schedule events, facilities, assets, and maintenance in a single calendar to prevent double booking
All organization members can submit maintenance requests through FMX
FMX notifies users of submitted requests, which can then be assigned to specific staff members
Organizations can add unlimited users to FMX with no extra charge. Users can include facilities staff, building occupants, even third-party vendors
FMX automatically sends users email reminders for upcoming maintenance
Users can access FMX on the go through any mobile device
View 7 more
Facilities Management eXpress (FMX) video
Facilities Management eXpress (FMX) screenshot: With FMX, users can schedule events, facilities, assets, and maintenance in a single calendar to prevent double booking Facilities Management eXpress (FMX) screenshot: All organization members can submit maintenance requests through FMX Facilities Management eXpress (FMX) screenshot: FMX notifies users of submitted requests, which can then be assigned to specific staff members Facilities Management eXpress (FMX) screenshot: Organizations can add unlimited users to FMX with no extra charge. Users can include facilities staff, building occupants, even third-party vendors Facilities Management eXpress (FMX) screenshot: FMX automatically sends users email reminders for upcoming maintenance Facilities Management eXpress (FMX) screenshot: Users can access FMX on the go through any mobile device

Features

Total features of Facilities Management eXpress (FMX): 67

  • API
  • Access Control
  • Activity Dashboard
  • Ad hoc Reporting
  • Approval Process Control
  • Asset Management
  • Assignment Management
  • Attendance Tracking
  • Audit Trail
  • Automated Scheduling
  • Automatic Notifications
  • Barcode Scanning
  • Budgeting
  • Calendar Management
  • Calendar Sync with Google
  • Compliance Management
  • Configurable Workflow
  • Cost Analysis
  • Cost Tracking
  • Custom Fields
  • Custom Forms
  • Customizable Branding
  • Customizable Reporting
  • Data Import
  • Data Import/Export
  • Deadline Management
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Email Notifications
  • Event Calendar
  • Event Logs
  • Event Scheduling
  • Event Tracking
  • Facility Scheduling
  • Forecasting
  • History Tracking
  • Inventory Management
  • Inventory Tracking
  • Labor Cost Reporting
  • Maintenance Scheduling
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Multiple User Accounts
  • Online Catalog
  • Order Tracking
  • Permission Management
  • Prioritizing
  • Project Planning
  • Purchase Order Management
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Single Sign On
  • Summary Reports
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Transportation Management
  • Work History
  • Work Order Management
  • Workflow Management

Alternatives

eWorkOrders

4,9
#1 Alternative to Facilities Management eXpress (FMX)
eWorkOrders is an affordable and powerful, web-based computerized maintenance management system (CMMS)! Our easy to...

eFACiLiTY

4
#2 Alternative to Facilities Management eXpress (FMX)
eFACiLiTY® today is the most comprehensive, easy to implement, state-of-the-art, Smart Facility & Workplace Management...

ServiceTitan

4,5
#3 Alternative to Facilities Management eXpress (FMX)
ServiceTitan is a cloud-based field service management solution designed for electrical, plumbing, HVAC, garage door,...

Loc8

3,7
#4 Alternative to Facilities Management eXpress (FMX)
Loc8 will help you manage your service business. Easy to get started with free and paid editions. Loc8 will help you...

Reviews

Overall rating

4,7 /5
(353)
Value for Money
4,7/5
Features
4,4/5
Ease of Use
4,7/5
Customer Support
4,9/5

Already have Facilities Management eXpress (FMX)?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 353
Patrick G.
Overall rating
  • Industry: Accounting
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

FMX is a great solution for us

Reviewed on 2018/12/04

Very pleased with the system and it's a great value for the money.

Very pleased with the system and it's a great value for the money.

Pros

All in one system, Tech Support requests, Building Maintenance Requests, Calendaring all in one place makes it easy for the end user to navigate and our team members to keep track of everything.

Cons

I wish we had more control of some of the fields and could label them with our internal lingo.

Response from Facilities Management eXpress

Hi Patrick!

Thanks for taking the time to write a review! It's great to hear that you're a fan of FMX and that it's working well for Rowland Hall. Your feedback helps us discover new opportunities to improve our product and make sure you have the best possible experience.

Please do not hesitate to reach out with any questions and/or feature requests at any time. We are always happy and ready to assist!

Thanks again for writing this wonderful review, and for being such a loyal customer! We look forward to continuing to work and grow with you!

Fred H.
Overall rating
  • Industry: Primary/Secondary Education
  • Company size: 501-1 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect for K-12 Public Schools

Reviewed on 2019/12/11

Pros

K-12 Public School Departmental Supervisors typically have multiple, disparate systems for Technology, Maintenance, Grounds, Transportation, Facilities Reservations, and inventory. FMX brings all of this together in one easy-to-use portal.

Cons

There doesn't really appear to be any cons, especially considering the experience I've had setting up and configuring other helpdesk portals.

Susan B.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

I'm usually the person initiating all facilities requests from our organization.

Reviewed on 2018/03/22

It makes it very easy for staff at different locations to alert me to facilities issues, and to...

It makes it very easy for staff at different locations to alert me to facilities issues, and to follow along to know where we stand on resolving the issue.

Pros

It's very easy to use, I don't have to do much education with staff to teach them how to use it. I really like that you're able to add someone as a follower to a request, too.

Cons

I wish I could search requests by the person who put them in, or see the name of the person who put the request in next to the request itself. We also don't really use the cost or hours options, so It would be useful to hide those and better customize the lists of requests.

Response from Facilities Management eXpress

Hi Susan!

Thank you for taking the time to write a review for FMX! We are thrilled that you find FMX extremely user friendly!

In your review you mentioned wanting to search requests by the person who created them, as well as be able to hide cost and worker hours. We would be happy to show you how to do this! We will be emailing you shortly to discuss this further!

Stephen B.
Overall rating
  • Industry: Food & Beverages
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

So much easier than the old way we used to do things!

Reviewed on 2020/10/07

We have also started to use FMX to inventory incoming and outgoing items in our warehouse. It's...

We have also started to use FMX to inventory incoming and outgoing items in our warehouse. It's nice to be able to tell a client how much inventory they have in stock to the individual piece before they come in for production.

Pros

This software can track not only frequency of work performed, but also materials used plus individual man hours. We have implemented scheduled repairs before our machines break down by knowing about how long certain parts will last. This is such a time saver being able to schedule major work during down time instead of in the middle of production.

Cons

Any issues were immediately handled by customer service, so I don't really have any cons to say.

Lisa K.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Greatest People Ever to work with!

Reviewed on 2019/10/28

The FMX staff are probably the most helpful people I've ever worked with. They answer often within...

The FMX staff are probably the most helpful people I've ever worked with. They answer often within the hour of an emailed request and many times the reply comes even faster than that. They try to cater to our every need within their ability and then, like I mentioned above, when the program cannot do what we need, they find another way. Best customer service every.

Pros

It is customize-able. Almost everything I asked FMX folks to do was doable. Other scheduling software we looked at either said they'd charge more for every change or special accommodation or that they just didn't offer it.

Cons

The reports. They list multiple room bookings to say, "this room plus 6 others". This was rectified by FMX creating an Excel file that would extrapolate those as that is the report we need. SO, FMX reports wont' do it but FMX created a work around for me that works just fine. The other least liked thing is that I cannot have different times in one booking. If it's a multi day or many time slots event I have to create multiple bookings and if there are special notes about one particular room in that multi room event, I cannot add those notes to just that one room.

Showing 5 reviews of 353 Read all reviews

Facilities Management eXpress (FMX) FAQs

Below are some frequently asked questions for Facilities Management eXpress (FMX).

Facilities Management eXpress (FMX) offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

FMX personalizes each organization’s solution so that you’re able to pay for all the capabilities you need, and none that you don’t. Because of this, there is no set price for FMX’s products. Your personalized quote will be based on the number of users working on, and closing out, maintenance requests (or the number of students enrolled if you are a school) and the features most important to your organization. We also offer a 14-day free trial, no credit card required.

Facilities Management eXpress (FMX) offers the following features:

  • API
  • Ad hoc reporting
  • Asset maintenance histories
  • Asset management
  • Audit trail
  • Automated reminders
  • Automated scheduling
  • BAS integration
  • Batch data importing
  • Budget planning
  • Building automation systems integration
  • Calendar integrations
  • Calendar management
  • Calendar sync with Google
  • Compliance management
  • Configurable workflow
  • Cost analysis
  • Custoimzable reporting
  • Custom fields
  • Custom forms
  • Custom workflow management
  • Customizable approvals
  • Customizable branding
  • Customizable fields
  • Data import
  • Data import/export
  • Document management
  • Document storage
  • Drag-and-drop interface
  • Driver assignment
  • Due date tracking
  • Email notifications
  • Equipment history tracking
  • Event calendar
  • Event logs
  • Event scheduling
  • Event tracking
  • Facility rental management
  • Facility scheduling
  • Flexible approval processes
  • Forecasting
  • Interactive dashboard
  • Inventory catalog
  • Inventory management
  • Inventory tracking
  • Labor cost reporting
  • Maintenance scheduling
  • Microsoft Outlook integration
  • Microsoft SharePoint
  • Multiple user accounts
  • Order tracking
  • Permission management
  • Photo management
  • Prioritizing
  • Project planning
  • Purchase order management
  • QR barcodes
  • Real time notifications
  • Real time reporting
  • Real time updates
  • Receiving
  • Recurring events
  • Repair cost tracking
  • Reporting & analytics
  • Role-based user access
  • SMS notifications
  • Single sign on
  • Site branding
  • Summary reports
  • Task management
  • Task planning
  • Task scheduling
  • Task tracking
  • Technology ticketing
  • Time tracking
  • Transportation management
  • Transportation requests
  • Transportation scheduling
  • Unlimited requesting users
  • Vehicle maintenance tracking
  • Work history
  • Work order management

Facilities Management eXpress (FMX) has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business

Facilities Management eXpress (FMX) supports the following languages:

English

We do not have any information about what devices Facilities Management eXpress (FMX) supports

Facilities Management eXpress (FMX) integrates with the following applications:

Church Community Builder, Google Calendar, Microsoft Excel, Microsoft Outlook, Oracle JD Edwards EnterpriseOne, QuickBooks Online, Slack, Veracross

Facilities Management eXpress (FMX) offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials

Related categories

See all software categories found for Facilities Management eXpress (FMX).