About Facilities Management eXpress (FMX)
FMX offers configurable maintenance and facilities management software that helps organizations streamline processes, increase asset productivity, and turn actionable insights into meaningful results. The software decreases work order resolution time, organizes preventive maintenance tasks, and allows you to manage your equipment and assets all in one easy-to-use system.
FMX offers ongoing customer support and training, and is happy to report a 98% customer satisfaction rating and a 30 minute average response time. In addition, the solution is accessible from any web browser including mobile devices, and allows for unlimited requesting users at no additional cost. When you choose FMX as your solution, they will make it their priority to help you achieve operational excellence and improve your bottom line.
Pricing starting from:
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- Subscription
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Key benefits of Facilities Management eXpress (FMX)
Create, respond to, assign, and resolve work orders, while tracking cost and time spent on each request
Set user permissions to restrict user access to only what they need
View daily schedule with FMX’s clear, calendar display
Assign unique QR barcodes to each piece of equipment and inventory for easy tracking on-the-go
Look up how past requests were resolved and view histories for buildings, assets, equipment and more
Never double book an event or asset
Receive automatic reminders for all preventive maintenance tasks
Track vehicle scheduling activities and oversee staffing with the ability to assign vehicles and drivers
Maintain a clear view of facilities through reports and interactive dashboards
Devices
Business size
Markets
Supported Languages
Pricing starting from:
N/A
- Free Trial
- Subscription
Compare with Popular Alternatives
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Features
Total features of Facilities Management eXpress (FMX): 67
- API
- Access Control
- Activity Dashboard
- Ad hoc Reporting
- Approval Process Control
- Asset Management
- Assignment Management
- Attendance Tracking
- Audit Trail
- Automated Scheduling
- Automatic Notifications
- Barcode Scanning
- Budgeting
- Calendar Management
- Calendar Sync with Google
- Compliance Management
- Configurable Workflow
- Cost Analysis
- Cost Tracking
- Custom Fields
- Custom Forms
- Customizable Branding
- Customizable Reporting
- Data Import
- Data Import/Export
- Deadline Management
- Document Management
- Document Storage
- Drag & Drop Interface
- Email Notifications
- Event Calendar
- Event Logs
- Event Scheduling
- Event Tracking
- Facility Scheduling
- Forecasting
- History Tracking
- Inventory Management
- Inventory Tracking
- Labor Cost Reporting
- Maintenance Scheduling
- Microsoft Outlook Integration
- Mobile Alerts
- Multiple User Accounts
- Online Catalog
- Order Tracking
- Permission Management
- Prioritizing
- Project Planning
- Purchase Order Management
- Real Time Notifications
- Real Time Reporting
- Real Time Updates
- Receiving
- Recurring Tasks
- Reminders
- Reporting & Statistics
- Single Sign On
- Summary Reports
- Task Management
- Task Planning
- Task Scheduling
- Task Tracking
- Transportation Management
- Work History
- Work Order Management
- Workflow Management
Alternatives
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eFACiLiTY
ServiceTitan
Loc8
Reviews
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- Industry: Accounting
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
FMX is a great solution for us
Reviewed on 2018/12/04
Very pleased with the system and it's a great value for the money.
Very pleased with the system and it's a great value for the money.
Pros
All in one system, Tech Support requests, Building Maintenance Requests, Calendaring all in one place makes it easy for the end user to navigate and our team members to keep track of everything.
Cons
I wish we had more control of some of the fields and could label them with our internal lingo.
Response from Facilities Management eXpress
Hi Patrick!
Thanks for taking the time to write a review! It's great to hear that you're a fan of FMX and that it's working well for Rowland Hall. Your feedback helps us discover new opportunities to improve our product and make sure you have the best possible experience.
Please do not hesitate to reach out with any questions and/or feature requests at any time. We are always happy and ready to assist!
Thanks again for writing this wonderful review, and for being such a loyal customer! We look forward to continuing to work and grow with you!
- Industry: Primary/Secondary Education
- Company size: 501-1 000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect for K-12 Public Schools
Reviewed on 2019/12/11
Pros
K-12 Public School Departmental Supervisors typically have multiple, disparate systems for Technology, Maintenance, Grounds, Transportation, Facilities Reservations, and inventory. FMX brings all of this together in one easy-to-use portal.
Cons
There doesn't really appear to be any cons, especially considering the experience I've had setting up and configuring other helpdesk portals.
- Industry: Hospital & Health Care
- Company size: 51-200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
I'm usually the person initiating all facilities requests from our organization.
Reviewed on 2018/03/22
It makes it very easy for staff at different locations to alert me to facilities issues, and to...
It makes it very easy for staff at different locations to alert me to facilities issues, and to follow along to know where we stand on resolving the issue.
Pros
It's very easy to use, I don't have to do much education with staff to teach them how to use it. I really like that you're able to add someone as a follower to a request, too.
Cons
I wish I could search requests by the person who put them in, or see the name of the person who put the request in next to the request itself. We also don't really use the cost or hours options, so It would be useful to hide those and better customize the lists of requests.
Response from Facilities Management eXpress
Hi Susan!
Thank you for taking the time to write a review for FMX! We are thrilled that you find FMX extremely user friendly!
In your review you mentioned wanting to search requests by the person who created them, as well as be able to hide cost and worker hours. We would be happy to show you how to do this! We will be emailing you shortly to discuss this further!
- Industry: Food & Beverages
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
So much easier than the old way we used to do things!
Reviewed on 2020/10/07
We have also started to use FMX to inventory incoming and outgoing items in our warehouse. It's...
We have also started to use FMX to inventory incoming and outgoing items in our warehouse. It's nice to be able to tell a client how much inventory they have in stock to the individual piece before they come in for production.
Pros
This software can track not only frequency of work performed, but also materials used plus individual man hours. We have implemented scheduled repairs before our machines break down by knowing about how long certain parts will last. This is such a time saver being able to schedule major work during down time instead of in the middle of production.
Cons
Any issues were immediately handled by customer service, so I don't really have any cons to say.
- Industry: Nonprofit Organization Management
- Company size: 51-200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Greatest People Ever to work with!
Reviewed on 2019/10/28
The FMX staff are probably the most helpful people I've ever worked with. They answer often within...
The FMX staff are probably the most helpful people I've ever worked with. They answer often within the hour of an emailed request and many times the reply comes even faster than that. They try to cater to our every need within their ability and then, like I mentioned above, when the program cannot do what we need, they find another way. Best customer service every.
Pros
It is customize-able. Almost everything I asked FMX folks to do was doable. Other scheduling software we looked at either said they'd charge more for every change or special accommodation or that they just didn't offer it.
Cons
The reports. They list multiple room bookings to say, "this room plus 6 others". This was rectified by FMX creating an Excel file that would extrapolate those as that is the report we need. SO, FMX reports wont' do it but FMX created a work around for me that works just fine. The other least liked thing is that I cannot have different times in one booking. If it's a multi day or many time slots event I have to create multiple bookings and if there are special notes about one particular room in that multi room event, I cannot add those notes to just that one room.
Facilities Management eXpress (FMX) FAQs
Below are some frequently asked questions for Facilities Management eXpress (FMX).Q. What type of pricing plans does Facilities Management eXpress (FMX) offer?
Facilities Management eXpress (FMX) offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
FMX personalizes each organization’s solution so that you’re able to pay for all the capabilities you need, and none that you don’t. Because of this, there is no set price for FMX’s products. Your personalized quote will be based on the number of users working on, and closing out, maintenance requests (or the number of students enrolled if you are a school) and the features most important to your organization. We also offer a 14-day free trial, no credit card required.
Q. What are the main features of Facilities Management eXpress (FMX)?
Facilities Management eXpress (FMX) offers the following features:
- API
- Ad hoc reporting
- Asset maintenance histories
- Asset management
- Audit trail
- Automated reminders
- Automated scheduling
- BAS integration
- Batch data importing
- Budget planning
- Building automation systems integration
- Calendar integrations
- Calendar management
- Calendar sync with Google
- Compliance management
- Configurable workflow
- Cost analysis
- Custoimzable reporting
- Custom fields
- Custom forms
- Custom workflow management
- Customizable approvals
- Customizable branding
- Customizable fields
- Data import
- Data import/export
- Document management
- Document storage
- Drag-and-drop interface
- Driver assignment
- Due date tracking
- Email notifications
- Equipment history tracking
- Event calendar
- Event logs
- Event scheduling
- Event tracking
- Facility rental management
- Facility scheduling
- Flexible approval processes
- Forecasting
- Interactive dashboard
- Inventory catalog
- Inventory management
- Inventory tracking
- Labor cost reporting
- Maintenance scheduling
- Microsoft Outlook integration
- Microsoft SharePoint
- Multiple user accounts
- Order tracking
- Permission management
- Photo management
- Prioritizing
- Project planning
- Purchase order management
- QR barcodes
- Real time notifications
- Real time reporting
- Real time updates
- Receiving
- Recurring events
- Repair cost tracking
- Reporting & analytics
- Role-based user access
- SMS notifications
- Single sign on
- Site branding
- Summary reports
- Task management
- Task planning
- Task scheduling
- Task tracking
- Technology ticketing
- Time tracking
- Transportation management
- Transportation requests
- Transportation scheduling
- Unlimited requesting users
- Vehicle maintenance tracking
- Work history
- Work order management
Q. Who are the typical users of Facilities Management eXpress (FMX)?
Facilities Management eXpress (FMX) has the following typical customers:
Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business
Q. What languages does Facilities Management eXpress (FMX) support?
Facilities Management eXpress (FMX) supports the following languages:
English
Q. Does Facilities Management eXpress (FMX) support mobile devices?
We do not have any information about what devices Facilities Management eXpress (FMX) supports
Q. What other apps does Facilities Management eXpress (FMX) integrate with?
Facilities Management eXpress (FMX) integrates with the following applications:
Church Community Builder, Google Calendar, Microsoft Excel, Microsoft Outlook, Oracle JD Edwards EnterpriseOne, QuickBooks Online, Slack, Veracross
Q. What level of support does Facilities Management eXpress (FMX) offer?
Facilities Management eXpress (FMX) offers the following support options:
FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials
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