About FMX
FMX offers configurable maintenance and facilities management software that helps organizations streamline processes, increase asset productivity, and turn actionable insights into meaningful results. The software decreases work order resolution time, organizes preventive maintenance tasks, and allows you to manage your equipment and assets all in one easy-to-use system.
FMX offers ongoing customer support and training, and is happy to report a 98% customer satisfaction rating and a 30 minute average response time. In addition, the solution is accessible from any web browser including mobile devices, and allows for unlimited requesting users at no additional cost. When you choose FMX as your solution, they will make it their priority to help you achieve operational excellence and improve your bottom line.
- Free Trial
- Subscription
Key benefits of FMX
Create, respond to, assign, and resolve work orders, while tracking cost and time spent on each request
Set user permissions to restrict user access to only what they need
View daily schedule with FMX’s clear, calendar display
Assign unique QR barcodes to each piece of equipment and inventory for easy tracking on-the-go
Look up how past requests were resolved and view histories for buildings, assets, equipment and more
Never double book an event or asset
Receive automatic reminders for all preventive maintenance tasks
Track vehicle scheduling activities and oversee staffing with the ability to assign vehicles and drivers
Maintain a clear view of facilities through reports and interactive dashboards
Devices
Business size
Markets
Supported Languages
- Free Trial
- Subscription
Images
Features
Total features of FMX: 96
- API
- Access Controls/Permissions
- Activity Dashboard
- Ad hoc Reporting
- Alerts/Notifications
- Approval Process Control
- Asset Management
- Asset Tracking
- Assignment Management
- Attendance Tracking
- Audit Trail
- Automated Scheduling
- Barcode / Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- Budgeting/Forecasting
- Calendar Management
- Calendar Sync
- Calibration Management
- Commercial Properties
- Compliance Management
- Configurable Workflow
- Contract/License Management
- Cost Analysis
- Cost Tracking
- Customer Database
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Data Import/Export
- Deadline Management
- Dispatch Management
- Document Management
- Document Storage
- Drag & Drop
- Equipment Management
- Event Calendar
- Event Logs
- Event Scheduling
- Event Tracking
- Facility Scheduling
- Fixed Asset Management
- For Schools
- Forecasting
- Historical Reporting
- Incident Management
- Inspection Management
- Inventory Control
- Inventory Management
- Inventory Tracking
- Job Management
- Key & Lock Management
- Labor Cost Reporting
- Maintenance Management
- Maintenance Scheduling
- Microsoft Outlook Integration
- Mobile Access
- Mobile Alerts
- Multiple User Accounts
- Online Catalog
- Order Tracking
- Predictive Maintenance
- Preventive Maintenance
- Prioritization
- Project Planning
- Purchase Order Management
- Purchasing & Receiving
- Quotes/Estimates
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Recurring Appointments
- Recurring Tasks
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Residential Properties
- Room Scheduling
- Routing
- Scheduling
- Service History
- Single Sign On
- Summary Reports
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Technician Management
- Third Party Integrations
- Transportation Management
- Vendor Management
- Work History
- Work Order Creation
- Work Order Management
- Workflow Management
Alternatives
UpKeep
simPRO
AroFlo
Odoo
Reviews
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- Industry: Accounting
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
FMX is a great solution for us
Reviewed on 2018/12/04
Very pleased with the system and it's a great value for the money.
Very pleased with the system and it's a great value for the money.
Pros
All in one system, Tech Support requests, Building Maintenance Requests, Calendaring all in one place makes it easy for the end user to navigate and our team members to keep track of everything.
Cons
I wish we had more control of some of the fields and could label them with our internal lingo.
Response from Facilities Management eXpress
Hi Patrick!
Thanks for taking the time to write a review! It's great to hear that you're a fan of FMX and that it's working well for Rowland Hall. Your feedback helps us discover new opportunities to improve our product and make sure you have the best possible experience.
Please do not hesitate to reach out with any questions and/or feature requests at any time. We are always happy and ready to assist!
Thanks again for writing this wonderful review, and for being such a loyal customer! We look forward to continuing to work and grow with you!
- Industry: Primary/Secondary Education
- Company size: 501-1 000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect for K-12 Public Schools
Reviewed on 2019/12/11
Pros
K-12 Public School Departmental Supervisors typically have multiple, disparate systems for Technology, Maintenance, Grounds, Transportation, Facilities Reservations, and inventory. FMX brings all of this together in one easy-to-use portal.
Cons
There doesn't really appear to be any cons, especially considering the experience I've had setting up and configuring other helpdesk portals.
- Industry: Commercial Real Estate
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very easy to use, excellent customer service
Reviewed on 2021/03/16
We mainly use FMX as a facilities maintenance request and project request software. Overall, we...
We mainly use FMX as a facilities maintenance request and project request software. Overall, we love the ease of use and the customer service.
Pros
Very easy to setup, easy to use without much training, and excellent customer support. No user account limitation. Set yearly cost.
Cons
Since this is a software for facilities, having floor plan option is quite necessary.
- Industry: Hospital & Health Care
- Company size: 51-200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
I'm usually the person initiating all facilities requests from our organization.
Reviewed on 2018/03/22
It makes it very easy for staff at different locations to alert me to facilities issues, and to...
It makes it very easy for staff at different locations to alert me to facilities issues, and to follow along to know where we stand on resolving the issue.
Pros
It's very easy to use, I don't have to do much education with staff to teach them how to use it. I really like that you're able to add someone as a follower to a request, too.
Cons
I wish I could search requests by the person who put them in, or see the name of the person who put the request in next to the request itself. We also don't really use the cost or hours options, so It would be useful to hide those and better customize the lists of requests.
Response from Facilities Management eXpress
Hi Susan!
Thank you for taking the time to write a review for FMX! We are thrilled that you find FMX extremely user friendly!
In your review you mentioned wanting to search requests by the person who created them, as well as be able to hide cost and worker hours. We would be happy to show you how to do this! We will be emailing you shortly to discuss this further!
- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A fantastic asset for our business!
Reviewed on 2021/03/16
It has taken a lot of the responsibility off of my shoulders as far as entering information myself...
It has taken a lot of the responsibility off of my shoulders as far as entering information myself on behalf of others. Using FMX allows folks to enter their own information, while still allowing myself and my Director to approve or decline any submitted schedule requests as needed.
Pros
There are so many things I like about this software, but narrowing down the list, what I like most are the following features: 1) The capability to be alerted to and foresee conflicts on our scheduling calendar; 2) The capability of multiple schedulers to add, edit and cancel their own information on the schedule (instead of me doing it all); 3) The FMX customer service is outstanding.
Cons
There are a few small things that I think could be improved, but whenever I've contacted FMX to ask "Can the system do XYZ?" or "How do I do ABC?" if the system isn't currently able to handle those requests they tell me so, but they also tell me that they will pass it on to their development team for possible future implementation. That means a lot - to listen to your customers, to value their input, and to work to make your product better.
FMX FAQs
Below are some frequently asked questions for FMX.Q. What type of pricing plans does FMX offer?
FMX offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Available
FMX personalizes each organization’s solution so that you’re able to pay for all the capabilities you need, and none that you don’t. Because of this, there is no set price for FMX’s products. Your personalized quote will be based on the number of users working on, and closing out, maintenance requests (or the number of students enrolled if you are a school) and the features most important to your organization. We also offer a 14-day free trial, no credit card required.
Q. What are the main features of FMX?
We do not have any information about FMX features
Q. Who are the typical users of FMX?
FMX has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+
Q. What languages does FMX support?
FMX supports the following languages:
English
Q. Does FMX support mobile devices?
FMX supports the following devices:
Q. What other apps does FMX integrate with?
FMX integrates with the following applications:
Church Community Builder, Google Calendar, JD Edwards EnterpriseOne, Microsoft Excel, Microsoft Outlook, Quickbooks Online, Slack, Veracross
Q. What level of support does FMX offer?
FMX offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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