About FMX
FMX offers configurable maintenance and facilities management software that helps organizations streamline processes, increase asset productivity, and turn actionable insights into meaningful results. The software decreases work order resolution time, organizes preventive maintenance tasks, and allows you to manage your equipment and assets all in one easy-to-use system.
FMX offers ongoing customer support and training, and is happy to report a 98% customer satisfaction rating and a 30 minute average response time. In addition, the solution is accessible from any web browser including mobile devices, and allows for unlimited requesting users at no additional cost. When you choose FMX as your solution, they will make it their priority to help you achieve operational excellence and improve your bottom line.
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to FMX
Key benefits of FMX
Create, respond to, assign, and resolve work orders, while tracking cost and time spent on each request
Set user permissions to restrict user access to only what they need
View daily schedule with FMX’s clear, calendar display
Assign unique QR barcodes to each piece of equipment and inventory for easy tracking on-the-go
Look up how past requests were resolved and view histories for buildings, assets, equipment and more
Never double book an event or asset
Receive automatic reminders for all preventive maintenance tasks
Track vehicle scheduling activities and oversee staffing with the ability to assign vehicles and drivers
Maintain a clear view of facilities through reports and interactive dashboards
Devices
Business size
Markets
Australia, Canada, Germany, United Kingdom, Mexico, United States and 1 others
Supported Languages
English
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to FMX
Images
Features
Total features of FMX: 82
Alternatives
UpKeep
eSPACE
Freshdesk
CleanMaint
Reviews
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- Industry: Accounting
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
FMX is a great solution for us
Reviewed on 2018/12/04
Very pleased with the system and it's a great value for the money.
Very pleased with the system and it's a great value for the money.
Pros
All in one system, Tech Support requests, Building Maintenance Requests, Calendaring all in one place makes it easy for the end user to navigate and our team members to keep track of everything.
Cons
I wish we had more control of some of the fields and could label them with our internal lingo.
Response from Facilities Management eXpress
Hi Patrick!
Thanks for taking the time to write a review! It's great to hear that you're a fan of FMX and that it's working well for Rowland Hall. Your feedback helps us discover new opportunities to improve our product and make sure you have the best possible experience.
Please do not hesitate to reach out with any questions and/or feature requests at any time. We are always happy and ready to assist!
Thanks again for writing this wonderful review, and for being such a loyal customer! We look forward to continuing to work and grow with you!
- Industry: Hospital & Health Care
- Company size: 501-1 000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Game Changer!!!!!!
Reviewed on 2022/06/16
keeps me up to date on Preventive Maint. i can make a work order for a single job. the PO section...
keeps me up to date on Preventive Maint. i can make a work order for a single job. the PO section is very nice, as well as the Inventory control
Pros
product is very easy to use, it's always available at your fingertips, even people with no computer skills can use
Cons
Honestly, there's nothing i don't like or would change
Alternatives Considered
CleanMaintReasons for Choosing FMX
More of an Upgrade for a growing companyReasons for Switching to FMX
Honestly FMX had the strength and numbers to handle a growing company- Industry: Hospital & Health Care
- Company size: 51-200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
I'm usually the person initiating all facilities requests from our organization.
Reviewed on 2018/03/22
It makes it very easy for staff at different locations to alert me to facilities issues, and to...
It makes it very easy for staff at different locations to alert me to facilities issues, and to follow along to know where we stand on resolving the issue.
Pros
It's very easy to use, I don't have to do much education with staff to teach them how to use it. I really like that you're able to add someone as a follower to a request, too.
Cons
I wish I could search requests by the person who put them in, or see the name of the person who put the request in next to the request itself. We also don't really use the cost or hours options, so It would be useful to hide those and better customize the lists of requests.
Response from Facilities Management eXpress
Hi Susan!
Thank you for taking the time to write a review for FMX! We are thrilled that you find FMX extremely user friendly!
In your review you mentioned wanting to search requests by the person who created them, as well as be able to hide cost and worker hours. We would be happy to show you how to do this! We will be emailing you shortly to discuss this further!
- Industry: Education Management
- Company size: 1 001-5 000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
FMX: The Game Changer
Reviewed on 2022/03/11
My experience with FMX has been exceptional. Their implementation was seamless and their training...
My experience with FMX has been exceptional. Their implementation was seamless and their training is top-notch. They are very responsive any time I have questions or need assistance. They are wonderful in not only responding when I need help, but they always provide screenshots or offer to have a live call so I understand exactly what the answer is to my question. This approach allows me to learn so I can do things for myself in the future. I have used four different CMMS in my career and FMX is far superior to the others.
Pros
FMX is a great fit for our district because it is completely customizable. We are able to capture the information we need to be successful when requests are submitted so we can plan our work and show up prepared and on time. FMX has been able to offer solutions to help us better manage our workflow. We also benefit from the detailed dashboards and custom reporting features. There is never any guessing about the state of our work and what we have accomplished.
Cons
One feature I would like to see enhanced is the inventory order request. We would like to have real-time inventory data for all items in stock and available on the inventory order screen so requesters know how many of each item they are able to order, taking into account how many are on the shelf and how many items will be required to fulfill all existing open orders.
Response from Facilities Management eXpress
Thank you, Danielle, for your feedback. While FMX can show real-time inventory levels and allow users to request inventory items, we know each organization's needs vary. We would love to take some time to sit down with your team and learn more about how FMX can address your inventory needs now and in future product developments.
- Industry: Religious Institutions
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
FMX is my daily application to manage my work efficiently
Reviewed on 2022/06/21
It is helping the church facility deferred maintenance to be kept at a minimum while also having a...
It is helping the church facility deferred maintenance to be kept at a minimum while also having a system for the future personnel to know the condition and account for those assets.
Pros
I value the ability to have a database of the assets that we can manage as I maintain the equipment and facility so it doesn't become a hindrance to our congregation. The system keeps me on top of maintenance needs as they come up and the ability to tackle the preventative service of those also.
Cons
I don't use the calendaring module because of the larger picture of church software out there that is cleaner in its look.
It is not a quick process to get a facility fully imported in a short amount of time but if done little by little it can be done.
When a question comes up on a system process I have a hard time verbalizing it so look more to the written updates to educate myself.
FMX FAQs
Below are some frequently asked questions for FMX.Q. What type of pricing plans does FMX offer?
FMX offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Available
FMX personalizes each organization’s solution so that you’re able to pay for all the capabilities you need, and none that you don’t. Because of this, there is no set price for FMX’s products. Your personalized quote will be based on the number of users working on, and closing out, maintenance requests (or the number of students enrolled if you are a school) and the features most important to your organization. We also offer a 14-day free trial, no credit card required.
Q. Who are the typical users of FMX?
FMX has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
Q. What languages does FMX support?
FMX supports the following languages:
English
Q. Does FMX support mobile devices?
FMX supports the following devices:
Q. What other apps does FMX integrate with?
FMX integrates with the following applications:
Church Community Builder, Google Calendar, JD Edwards EnterpriseOne, Microsoft Excel, Microsoft Outlook, Quickbooks Online, Slack, Veracross
Q. What level of support does FMX offer?
FMX offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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