Facilities Management eXpress (FMX)

Optimize your facilities and maintenance operations

4,7 /5 (353 reviews) Write a Review!

Facilities Management eXpress (FMX) Overview

What is Facilities Management eXpress (FMX)?

FMX offers configurable maintenance and facilities management software that helps organizations streamline processes, increase asset productivity, and turn actionable insights into meaningful results. The software decreases work order resolution time, organizes preventive maintenance tasks, and allows you to manage your equipment and assets all in one easy-to-use system.

FMX offers ongoing customer support and training, and is happy to report a 98% customer satisfaction rating and a 30 minute average response time. In addition, the solution is accessible from any web browser including mobile devices, and allows for unlimited requesting users at no additional cost. When you choose FMX as your solution, they will make it their priority to help you achieve operational excellence and improve your bottom line.

Facilities Management eXpress (FMX) Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

FMX personalizes each organization’s solution so that you’re able to pay for all the capabilities you need, and none that you don’t. Because of this, there is no set price for FMX’s products. Your personalized quote will be based on the number of users working on, and closing out, maintenance requests (or the number of students enrolled if you are a school) and the features most important to your organization.

We also offer a 14-day free trial, no credit card required.


Facilities Management eXpress (FMX) Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, Germany, Mexico
Supported Languages
English

Media

With FMX, users can schedule events, facilities, assets, and maintenance in a single calendar to prevent double booking
All organization members can submit maintenance requests through FMX
FMX notifies users of submitted requests, which can then be assigned to specific staff members
Organizations can add unlimited users to FMX with no extra charge. Users can include facilities staff, building occupants, even third-party vendors
FMX automatically sends users email reminders for upcoming maintenance
Users can access FMX on the go through any mobile device
Facilities Management eXpress (FMX) video Facilities Management eXpress (FMX) screenshot: With FMX, users can schedule events, facilities, assets, and maintenance in a single calendar to prevent double booking Facilities Management eXpress (FMX) screenshot: All organization members can submit maintenance requests through FMX Facilities Management eXpress (FMX) screenshot: FMX notifies users of submitted requests, which can then be assigned to specific staff members Facilities Management eXpress (FMX) screenshot: Organizations can add unlimited users to FMX with no extra charge. Users can include facilities staff, building occupants, even third-party vendors Facilities Management eXpress (FMX) screenshot: FMX automatically sends users email reminders for upcoming maintenance Facilities Management eXpress (FMX) screenshot: Users can access FMX on the go through any mobile device

Facilities Management eXpress (FMX) Reviews

Facilities Management eXpress (FMX) Reviews

Overall rating
4,7
/
5
Excellent
262

Very good
84

Average
6

Poor
1

Terrible
0

Value for Money
4,7
Features
4,4
Ease of Use
4,7
Customer Support
4,9
98% recommended this app
Patrick G.

FMX is a great solution for us

Very pleased with the system and it's a great value for the money.


Fred H.

Perfect for K-12 Public Schools


Stephen B.

So much easier than the old way we used to do things!

We have also started to use FMX to inventory incoming and outgoing items in our warehouse. It's nice to be able to tell a client how much inventory they have in stock to the individual piece before they come in for production.


Susan B.

I'm usually the person initiating all facilities requests from our organization.

It makes it very easy for staff at different locations to alert me to facilities issues, and to follow along to know where we stand on resolving the issue.


Lisa K.

Greatest People Ever to work with!

The FMX staff are probably the most helpful people I've ever worked with. They answer often within the hour of an emailed request and many times the reply comes even faster than that. They try to cater to our every need within their ability and then, like I mentioned above, when the program cannot do what we need, they find another way. Best customer service every.


Patrick G.
Industry: Accounting
Company size: 11-50 Employees

FMX is a great solution for us

Used Daily for 6-12 months
Reviewed on 2018/12/04
Review Source: Capterra

Very pleased with the system and it's a great value for the money.

Pros

All in one system, Tech Support requests, Building Maintenance Requests, Calendaring all in one place makes it easy for the end user to navigate and our team members to keep track of everything.

Cons

I wish we had more control of some of the fields and could label them with our internal lingo.

Response from Facilities Management eXpress

Hi Patrick!

Thanks for taking the time to write a review! It's great to hear that you're a fan of FMX and that it's working well for Rowland Hall. Your feedback helps us discover new opportunities to improve our product and make sure you have the best possible experience.

Please do not hesitate to reach out with any questions and/or feature requests at any time. We are always happy and ready to assist!

Thanks again for writing this wonderful review, and for being such a loyal customer! We look forward to continuing to work and grow with you!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Fred H.
Industry: Primary/Secondary Education
Company size: 501-1 000 Employees

Perfect for K-12 Public Schools

Used Daily for 6-12 months
Reviewed on 2019/12/11
Review Source: SoftwareAdvice

Pros

K-12 Public School Departmental Supervisors typically have multiple, disparate systems for Technology, Maintenance, Grounds, Transportation, Facilities Reservations, and inventory. FMX brings all of this together in one easy-to-use portal.

Cons

There doesn't really appear to be any cons, especially considering the experience I've had setting up and configuring other helpdesk portals.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Stephen B.
Industry: Food & Beverages
Company size: 11-50 Employees

So much easier than the old way we used to do things!

Used Daily for 2+ years
Reviewed on 2020/10/07
Review Source: Capterra

We have also started to use FMX to inventory incoming and outgoing items in our warehouse. It's nice to be able to tell a client how much inventory they have in stock to the individual piece before they come in for production.

Pros

This software can track not only frequency of work performed, but also materials used plus individual man hours. We have implemented scheduled repairs before our machines break down by knowing about how long certain parts will last. This is such a time saver being able to schedule major work during down time instead of in the middle of production.

Cons

Any issues were immediately handled by customer service, so I don't really have any cons to say.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Susan B.
Industry: Hospital & Health Care
Company size: 51-200 Employees

I'm usually the person initiating all facilities requests from our organization.

Used Daily for 1+ year
Reviewed on 2018/03/22
Review Source: Capterra

It makes it very easy for staff at different locations to alert me to facilities issues, and to follow along to know where we stand on resolving the issue.

Pros

It's very easy to use, I don't have to do much education with staff to teach them how to use it. I really like that you're able to add someone as a follower to a request, too.

Cons

I wish I could search requests by the person who put them in, or see the name of the person who put the request in next to the request itself. We also don't really use the cost or hours options, so It would be useful to hide those and better customize the lists of requests.

Response from Facilities Management eXpress

Hi Susan!

Thank you for taking the time to write a review for FMX! We are thrilled that you find FMX extremely user friendly!

In your review you mentioned wanting to search requests by the person who created them, as well as be able to hide cost and worker hours. We would be happy to show you how to do this! We will be emailing you shortly to discuss this further!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Lisa K.
Industry: Nonprofit Organization Management
Company size: 51-200 Employees

Greatest People Ever to work with!

Used Daily for 1+ year
Reviewed on 2019/10/28
Review Source: Capterra

The FMX staff are probably the most helpful people I've ever worked with. They answer often within the hour of an emailed request and many times the reply comes even faster than that. They try to cater to our every need within their ability and then, like I mentioned above, when the program cannot do what we need, they find another way. Best customer service every.

Pros

It is customize-able. Almost everything I asked FMX folks to do was doable. Other scheduling software we looked at either said they'd charge more for every change or special accommodation or that they just didn't offer it.

Cons

The reports. They list multiple room bookings to say, "this room plus 6 others". This was rectified by FMX creating an Excel file that would extrapolate those as that is the report we need. SO, FMX reports wont' do it but FMX created a work around for me that works just fine. The other least liked thing is that I cannot have different times in one booking. If it's a multi day or many time slots event I have to create multiple bookings and if there are special notes about one particular room in that multi room event, I cannot add those notes to just that one room.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
9,2/10
Based on 353 user ratings
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Facilities Management eXpress (FMX) Pricing

Facilities Management eXpress (FMX) Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

FMX personalizes each organization’s solution so that you’re able to pay for all the capabilities you need, and none that you don’t. Because of this, there is no set price for FMX’s products. Your personalized quote will be based on the number of users working on, and closing out, maintenance requests (or the number of students enrolled if you are a school) and the features most important to your organization.

We also offer a 14-day free trial, no credit card required.

FMX personalizes each organization’s solution so that you’re able to pay for all the capabilities you need, and none that you don’t. Because of this, there is no set price for FMX’s products. Your personalized quote will be based on the number of users working on, and closing out, maintenance requests (or the number of students enrolled if you are a school) and the features most important to your organization.

We also offer a 14-day free trial, no credit card required.

Value for Money
4,7/5
Based on 353 user ratings
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Facilities Management eXpress (FMX) Features

Facilities Management eXpress (FMX) Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,4/5
Based on 353 user ratings
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Categories

Additional information for Facilities Management eXpress (FMX)

Additional information for Facilities Management eXpress (FMX)

Key features of Facilities Management eXpress (FMX)

  • API
  • Ad hoc reporting
  • Asset maintenance histories
  • Asset management
  • Audit trail
  • Automated reminders
  • Automated scheduling
  • BAS integration
  • Batch data importing
  • Budget planning
  • Building automation systems integration
  • Calendar integrations
  • Calendar management
  • Calendar sync with Google
  • Compliance management
  • Configurable workflow
  • Cost analysis
  • Custoimzable reporting
  • Custom fields
  • Custom forms
  • Custom workflow management
  • Customizable approvals
  • Customizable branding
  • Customizable fields
  • Data import
  • Data import/export
  • Document management
  • Document storage
  • Drag-and-drop interface
  • Driver assignment
  • Due date tracking
  • Email notifications
  • Equipment history tracking
  • Event calendar
  • Event logs
  • Event scheduling
  • Event tracking
  • Facility rental management
  • Facility scheduling
  • Flexible approval processes
  • Forecasting
  • Interactive dashboard
  • Inventory catalog
  • Inventory management
  • Inventory tracking
  • Labor cost reporting
  • Maintenance scheduling
  • Microsoft Outlook integration
  • Microsoft SharePoint
  • Multiple user accounts
  • Order tracking
  • Permission management
  • Photo management
  • Prioritizing
  • Project planning
  • Purchase order management
  • QR barcodes
  • Real time notifications
  • Real time reporting
  • Real time updates
  • Receiving
  • Recurring events
  • Repair cost tracking
  • Reporting & analytics
  • Role-based user access
  • SMS notifications
  • Single sign on
  • Site branding
  • Summary reports
  • Task management
  • Task planning
  • Task scheduling
  • Task tracking
  • Technology ticketing
  • Time tracking
  • Transportation management
  • Transportation requests
  • Transportation scheduling
  • Unlimited requesting users
  • Vehicle maintenance tracking
  • Work history
  • Work order management

Benefits

Create, respond to, assign, and resolve work orders, while tracking cost and time spent on each request

Set user permissions to restrict user access to only what they need

View daily schedule with FMX’s clear, calendar display

Assign unique QR barcodes to each piece of equipment and inventory for easy tracking on-the-go

Look up how past requests were resolved and view histories for buildings, assets, equipment and more

Never double book an event or asset

Receive automatic reminders for all preventive maintenance tasks

Track vehicle scheduling activities and oversee staffing with the ability to assign vehicles and drivers

Maintain a clear view of facilities through reports and interactive dashboards

Facilities Management eXpress (FMX) FAQs

Facilities Management eXpress (FMX) FAQs

Below are some frequently asked questions for Facilities Management eXpress (FMX).

Q. What type of pricing plans does Facilities Management eXpress (FMX) offer?

Facilities Management eXpress (FMX) offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

FMX personalizes each organization’s solution so that you’re able to pay for all the capabilities you need, and none that you don’t. Because of this, there is no set price for FMX’s products. Your personalized quote will be based on the number of users working on, and closing out, maintenance requests (or the number of students enrolled if you are a school) and the features most important to your organization. We also offer a 14-day free trial, no credit card required.

Q. What are the main features of Facilities Management eXpress (FMX)?

Facilities Management eXpress (FMX) offers the following features:

  • API
  • Ad hoc reporting
  • Asset maintenance histories
  • Asset management
  • Audit trail
  • Automated reminders
  • Automated scheduling
  • BAS integration
  • Batch data importing
  • Budget planning
  • Building automation systems integration
  • Calendar integrations
  • Calendar management
  • Calendar sync with Google
  • Compliance management
  • Configurable workflow
  • Cost analysis
  • Custoimzable reporting
  • Custom fields
  • Custom forms
  • Custom workflow management
  • Customizable approvals
  • Customizable branding
  • Customizable fields
  • Data import
  • Data import/export
  • Document management
  • Document storage
  • Drag-and-drop interface
  • Driver assignment
  • Due date tracking
  • Email notifications
  • Equipment history tracking
  • Event calendar
  • Event logs
  • Event scheduling
  • Event tracking
  • Facility rental management
  • Facility scheduling
  • Flexible approval processes
  • Forecasting
  • Interactive dashboard
  • Inventory catalog
  • Inventory management
  • Inventory tracking
  • Labor cost reporting
  • Maintenance scheduling
  • Microsoft Outlook integration
  • Microsoft SharePoint
  • Multiple user accounts
  • Order tracking
  • Permission management
  • Photo management
  • Prioritizing
  • Project planning
  • Purchase order management
  • QR barcodes
  • Real time notifications
  • Real time reporting
  • Real time updates
  • Receiving
  • Recurring events
  • Repair cost tracking
  • Reporting & analytics
  • Role-based user access
  • SMS notifications
  • Single sign on
  • Site branding
  • Summary reports
  • Task management
  • Task planning
  • Task scheduling
  • Task tracking
  • Technology ticketing
  • Time tracking
  • Transportation management
  • Transportation requests
  • Transportation scheduling
  • Unlimited requesting users
  • Vehicle maintenance tracking
  • Work history
  • Work order management

Q. Who are the typical users of Facilities Management eXpress (FMX)?

Facilities Management eXpress (FMX) has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business

Q. What languages does Facilities Management eXpress (FMX) support?

Facilities Management eXpress (FMX) supports the following languages:

English

Q. What type of pricing plans does Facilities Management eXpress (FMX) offer?

Facilities Management eXpress (FMX) has the following pricing plans:

Subscription

Q. Does Facilities Management eXpress (FMX) support mobile devices?

We do not have any information about what devices Facilities Management eXpress (FMX) supports

Q. What other apps does Facilities Management eXpress (FMX) integrate with?

Facilities Management eXpress (FMX) integrates with the following applications:

Church Community Builder, Google Calendar, Microsoft Excel, Microsoft Outlook, Oracle JD Edwards EnterpriseOne, QuickBooks Online, Slack, Veracross

Q. What level of support does Facilities Management eXpress (FMX) offer?

Facilities Management eXpress (FMX) offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials