About Zoey

Zoey offers three key components to its solution:

--A mobile app that is designed for salespeople to work on the go, even offline, with product/customer pricing information and order/quote capture capabilities;

--A self-serve customer management and order taking system, either as a public eCommerce website or access-restricted order portal;

--And an online back-end for managing products, orders and customer information, and for creating and processing orders and quotes.

Key benefits of Zoey

Our Mobile App equips salespeople with a way to look up product and pricing information, as well as capture orders and create sales quotes, wherever they are in the field, even if Internet is unavailable.

Net Terms with Credit Limits let merchants set rules per account for buy now, pay later payment offerings.

Accounts let you link multiple buyer logins with workflows that include order approvals.

Access Restrictions protect proprietary information like pricing, hide categories or products from certain users, or even lock the entire site.

Customer Groups offer segmentation of pricing (including tiered pricing), catalog, shipping, discounts, promotions, payments and more by dividing your customers into different groups for a unique experience for each.

Quick Order offers pre-defined order forms or ways to enter SKUs at volume within a single page, with the ability for customers to have their own pre-defined orders for quick ordering.

Request a Quote lets new or existing users request customized pricing, particularly helpful when paired with access restrictions to suppress public pricing.

Zoey's fully responsive drag and drop responsive design editor eliminates the need for developers, HTML or CSS.

eCommerce stores created with Zoey are search engine optimized, meeting modern SEO standards and best practices. Users can also take advantage of a built-in blog.

Zoey offers API access and POS integrations for use alongside other eCommerce tools as well as smooth migration from existing platforms.

Devices

Business size

S M L

Markets

Australia, Canada, Germany, United Kingdom, Japan, Mexico, United States

Supported Languages

Arabic, Chinese, Czech, Danish, Dutch and 20 others, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Images

Our new iOS mobile app allows salespeople to capture orders, create quotes or look up product/pricing information on the go, even when Internet is unavailable.
Net Terms with Credit Limits can be set per account, allowing a "buy now, pay later" option common for B2B accounts.
Use Access Restrictions to lock out your eCommerce site to all but registered customers.
Access Restrictions can also allow for a public display of your catalog without showing information such as pricing, so you can benefit from SEO value from your products.
Customer Grouped pricing lets you show different pricing for each of your customer groups, as well as a retail price for logged out customers.
You can use our Request a Quote capability to allow customers to submit their quotes for review and pricing by you as the merchant.
Our Visual Design Editor carefully separates content and design so you can easily make marketing updates without breaking the design of your site.
Zoey comes with a number of free, mobile-responsive themes that are designed to help get merchants moving quickly to getting a new store launched.
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Zoey video
Zoey video
Zoey screenshot: Our new iOS mobile app allows salespeople to capture orders, create quotes or look up product/pricing information on the go, even when Internet is unavailable. Zoey screenshot: Net Terms with Credit Limits can be set per account, allowing a "buy now, pay later" option common for B2B accounts. Zoey screenshot: Use Access Restrictions to lock out your eCommerce site to all but registered customers. Zoey screenshot: Access Restrictions can also allow for a public display of your catalog without showing information such as pricing, so you can benefit from SEO value from your products. Zoey screenshot: Customer Grouped pricing lets you show different pricing for each of your customer groups, as well as a retail price for logged out customers. Zoey screenshot: You can use our Request a Quote capability to allow customers to submit their quotes for review and pricing by you as the merchant. Zoey screenshot: Our Visual Design Editor carefully separates content and design so you can easily make marketing updates without breaking the design of your site. Zoey screenshot: Zoey comes with a number of free, mobile-responsive themes that are designed to help get merchants moving quickly to getting a new store launched.

Features

Total features of Zoey: 57

  • API
  • Access Controls/Permissions
  • Billing & Invoicing
  • Bulk Ordering
  • CRM
  • Cataloging/Categorization
  • Channel Management
  • Communication Management
  • Contact Database
  • Credit Card Management
  • Customer Accounts
  • Customer History
  • Customer Management
  • Customer Profiles
  • Customizable Branding
  • Customizable Categories
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Design Management
  • Drag & Drop
  • Email Marketing
  • For B2B
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Kitting
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Marketing
  • Multi-Currency
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Payment Options
  • Point of Sale (POS)
  • Predictive Analytics
  • Product Catalog
  • Product Configurator
  • Promotions Management
  • Quotes/Estimates
  • Reordering
  • Reporting/Analytics
  • Returns Management
  • Reviews Management
  • SEO Management
  • Sales Orders
  • Self Service Portal
  • Shipping Management
  • Shopping Cart
  • Templates
  • Third Party Integrations
  • WYSIWYG Editor
  • Website Management
  • eCommerce Management

Alternatives

Sana Commerce

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NetSuite

4,1
#2 Alternative to Zoey
NetSuite is the world's #1 cloud ERP solution trusted by more than 24,000 high-growth customers worldwide to run all of...

Odoo

4,2
#3 Alternative to Zoey
Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business...

Cin7

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#4 Alternative to Zoey
Cin7 makes complex retail and wholesale simple, with all-in-one Inventory Management, POS, Direct EDI Integration and...

Reviews

Overall rating

4,2 /5
(21)
Value for Money
4/5
Features
4/5
Ease of Use
4,1/5
Customer Support
4,5/5

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Showing 5 reviews of 21
Sandra W.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Absolutely the best!

Reviewed on 2018/06/26

Pros

Zoey is an amazing eCommerce platform! It makes it a breeze for merchants to run successfully a store with no in-house developer!

Nice and Clean admin interface. It's intuitive and easy to use which allows you to get up and running your store very quickly.

Out of the box Zoey comes with a lot of goodies every merchant is craving on - a great drag & drop design editor; advanced international tools: multi-languages store, easy translations; optimised checkout; abandoned carts recovery; gift cards; advanced analytics like Glew which provides useful insights to make decisions about how to grow; a bunch of pre-integrated apps for personalized shopping experiences, email marketing, inventory management, GDPR and so much more...

They have great Wholesale/B2B tools too - Although I'm not selling to B2B - as a Multi-brand retailer I found out it's perfect to use them to run Private Sales.

Zoey's support team with their unforeseen valuable knowledge and fast response is absolutely incredible. They have a community too where you can ask questions or request new features or apps (spoiler: you'll find me inside - ready to help out :) )

Oh, and last but not least you don't have to worry about Security or Hosting - all is managed behind the scenes for you. The store can handle large traffic and is always 100% uptime, plus it has a speedy loading time.

It's a real labor of love for the team to build an eCommerce platform that empowers merchants to run a profitable business!

Cons

Nothing worth mentioning - the platform isn't a one-and-done effort and Zoey really keeps it up by doing constant enhancements.

Sean C.
Overall rating
  • Industry: Renewables & Environment
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Similar to Magento, but better!

Reviewed on 2021/03/22

Zoey is easy to jump into, thanks to intuitive design, thorough support docs, and very responsive...

Zoey is easy to jump into, thanks to intuitive design, thorough support docs, and very responsive customer service.

Pros

Being able to attach and unattach product attributes and pick where they appear on category and product pages is great. I was on Magento 1 before, and that was much less flexible.

Cons

The only real area Zoey falls short is in the number of third party apps that can be integrated.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 1 001-5 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great stuff with some essentials missing

Reviewed on 2018/10/23

Overall its a good tool.

Overall its a good tool.

Pros

Zoey was real easy to use to get our online store up and running. The integration with Google is also very nice.

Cons

Zoey lacks some functions like being able to send out emails in lists. It would be nice to have more templates for emails as well that are not just html.

Amit C.
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent for B2B and has a lot of flexibility

Reviewed on 2021/03/16

10/10. Their support is excellent and very responsive.

10/10. Their support is excellent and very responsive.

Pros

It works great for wholesale and multiple customer groups with different pricing. There is a lot of advanced features and flexibility . We have proceed over 15,000 orders over Zoey and it continues to work reliability. Lot of payment gateway options and controls around it. Supports sales teams

Cons

The website development is not as intuitive and friendly as popular B2C platforms like Shopify. Could use a better dashboard that helps me understand what is going on and help me with useful date. better reports. There is no phone support.

David S.
Overall rating
  • Industry: Retail
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy and Powerful

Reviewed on 2018/06/15

Stylish web site, increased conversion rate, better communication with customers

Stylish web site, increased conversion rate, better communication with customers

Pros

This is a powerful ecommerce system. It is very easy to configure yet flexible enough to handle very detailed product options, freight options and business rules. The new design makes changing your layout as easy as the push of a button. It provides lots of 3rd party plug ins for added functionality.
The orders button has become my primary means of communicating the sales flow with the customer. Between the automatically generated emails and the historical communication that the system retains, it has become my CRM. It allows me to take note and or send emails right from the notes as well as define my business process flow. The click of a button shows me the status of all orders.
It integrates well with Google Analytics for no charge, but for an additional minimal charge (compared to going direct) you can integrate with Glew analytics. I recommend this highly.
Customer support is fast. If you need customer support they are very responsive. The support documentation is so detailed and well explained I rarely need support.
I find the pricing structure to be very competitive.

Cons

The only con I have is there is one small design issue that they are working on. I would like to create a "real" landing page with no navigation other than the buy now button. Unfortunately, at this time, Navigation, header.. can not be removed. If I was a programmer, I am sure I could write some CSS to do it but it won't do it out of the box.

Showing 5 reviews of 21 Read all reviews

Zoey FAQs

Below are some frequently asked questions for Zoey.

Zoey offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

Zoey's plans are designed to best support B2B and wholesale businesses, with no transaction fees or surprises. Pricing is based on the utilization needs of the business.

We do not have any information about Zoey features

Zoey has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Zoey supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Zoey supports the following devices:

iPhone (Mobile), iPad (Mobile)

Zoey integrates with the following applications:

AfterShip, Authorize.Net, Avalara, BluePay, Braintree, Finale Inventory, Google Ads, Google Analytics, HubSpot CRM, Mailchimp, Mailchimp Transactional Email, Microsoft Dynamics GP, NetSuite, Olark, Optimizely, PayPal, Post Affiliate Pro, Quickbooks Online, Sage 100cloud, Salesforce Platform, ShipStation, Shipwire, Stitch Labs, Stripe, SureDone, Webgility, Worldpay, Xero

Zoey offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base

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