Zoey

Take B2B and wholesale orders online anytime, anywhere.

4,2 /5 (19 reviews) Write a Review!

Zoey Overview

What is Zoey?

Zoey offers three key components to its solution:

--A mobile app that is designed for salespeople to work on the go, even offline, with product/customer pricing information and order/quote capture capabilities;

--A self-serve customer management and order taking system, either as a public eCommerce website or access-restricted order portal;

--And an online back-end for managing products, orders and customer information, and for creating and processing orders and quotes.

Zoey Overview

Pricing

Starting from
US$699,00/month

Pricing options

Free Trial
Subscription
Value for money

Zoey's plans are designed to best support B2B and wholesale businesses, with no transaction fees or surprises. Pricing is based on the utilization needs of the business.


Zoey Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 20 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian

Media

Our new iOS mobile app allows salespeople to capture orders, create quotes or look up product/pricing information on the go, even when Internet is unavailable.
Net Terms with Credit Limits can be set per account, allowing a "buy now, pay later" option common for B2B accounts.
Use Access Restrictions to lock out your eCommerce site to all but registered customers.
Access Restrictions can also allow for a public display of your catalog without showing information such as pricing, so you can benefit from SEO value from your products.
Customer Grouped pricing lets you show different pricing for each of your customer groups, as well as a retail price for logged out customers.
You can use our Request a Quote capability to allow customers to submit their quotes for review and pricing by you as the merchant.
Our Visual Design Editor carefully separates content and design so you can easily make marketing updates without breaking the design of your site.
Zoey comes with a number of free, mobile-responsive themes that are designed to help get merchants moving quickly to getting a new store launched.
Zoey screenshot: Our new iOS mobile app allows salespeople to capture orders, create quotes or look up product/pricing information on the go, even when Internet is unavailable. Zoey screenshot: Net Terms with Credit Limits can be set per account, allowing a "buy now, pay later" option common for B2B accounts. Zoey screenshot: Use Access Restrictions to lock out your eCommerce site to all but registered customers. Zoey screenshot: Access Restrictions can also allow for a public display of your catalog without showing information such as pricing, so you can benefit from SEO value from your products. Zoey screenshot: Customer Grouped pricing lets you show different pricing for each of your customer groups, as well as a retail price for logged out customers. Zoey screenshot: You can use our Request a Quote capability to allow customers to submit their quotes for review and pricing by you as the merchant. Zoey screenshot: Our Visual Design Editor carefully separates content and design so you can easily make marketing updates without breaking the design of your site. Zoey screenshot: Zoey comes with a number of free, mobile-responsive themes that are designed to help get merchants moving quickly to getting a new store launched.

Zoey Reviews

Zoey Reviews

Overall rating
4,2
/
5
Excellent
8

Very good
8

Average
1

Poor
2

Terrible
0

Value for Money
3,9
Features
3,9
Ease of Use
4,1
Customer Support
4,5
84% recommended this app
Sandra W.

Absolutely the best!


Nicole S.

Zoey Review

Zoey is helping our because become modernized and compatible with desktop, tablet and mobile, which is something we required when decided to build out our new website. We also we really the shopping portion of it and the ease. I think the one thing that is so crucial to this software is the support team, they are amazing and always have an answer. You should really incorporate being able to call :)


Verified Reviewer

Great stuff with some essentials missing

Overall its a good tool.


Verified Reviewer

Zoey is a great company to work with, with powerful tools at your disposal.

It has been a considerable improvement from my previous software (3D Cart).


Barbara G.

Great Newer Platform


Sandra W.

Absolutely the best!

Used Daily for 2+ years
Reviewed on 2018/06/26
Review Source: Capterra

Pros

Zoey is an amazing eCommerce platform! It makes it a breeze for merchants to run successfully a store with no in-house developer!

Nice and Clean admin interface. It's intuitive and easy to use which allows you to get up and running your store very quickly.

Out of the box Zoey comes with a lot of goodies every merchant is craving on - a great drag & drop design editor; advanced international tools: multi-languages store, easy translations; optimised checkout; abandoned carts recovery; gift cards; advanced analytics like Glew which provides useful insights to make decisions about how to grow; a bunch of pre-integrated apps for personalized shopping experiences, email marketing, inventory management, GDPR and so much more...

They have great Wholesale/B2B tools too - Although I'm not selling to B2B - as a Multi-brand retailer I found out it's perfect to use them to run Private Sales.

Zoey's support team with their unforeseen valuable knowledge and fast response is absolutely incredible. They have a community too where you can ask questions or request new features or apps (spoiler: you'll find me inside - ready to help out :) )

Oh, and last but not least you don't have to worry about Security or Hosting - all is managed behind the scenes for you. The store can handle large traffic and is always 100% uptime, plus it has a speedy loading time.

It's a real labor of love for the team to build an eCommerce platform that empowers merchants to run a profitable business!

Cons

Nothing worth mentioning - the platform isn't a one-and-done effort and Zoey really keeps it up by doing constant enhancements.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Nicole S.
Industry: Mechanical or Industrial Engineering
Company size: 51-200 Employees

Zoey Review

Used Daily for 6-12 months
Reviewed on 2018/10/14
Review Source: Capterra

Zoey is helping our because become modernized and compatible with desktop, tablet and mobile, which is something we required when decided to build out our new website. We also we really the shopping portion of it and the ease. I think the one thing that is so crucial to this software is the support team, they are amazing and always have an answer. You should really incorporate being able to call :)

Pros

One thing I really like about this software is the design aspect. For someone who doesn't have a huge background in coding, this software really helps. But it doesn't take out the coding aspect completely which I like because I can still learn more everyday.

Cons

My least favorite about this software is there sometimes is little details that can easily be missed if you don't know about them that can throw off your entire layout. Thankful Zoey support is so awesome so it really hasn't been that much of an issue. I also think the support documents can be difficult to find your issue in, most of the time I don't even bother and will just open a ticket.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Verified Reviewer
Industry: Marketing & Advertising
Company size: 1 001-5 000 Employees

Great stuff with some essentials missing

Used Daily for 6-12 months
Reviewed on 2018/10/23
Review Source: Capterra

Overall its a good tool.

Pros

Zoey was real easy to use to get our online store up and running. The integration with Google is also very nice.

Cons

Zoey lacks some functions like being able to send out emails in lists. It would be nice to have more templates for emails as well that are not just html.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Verified Reviewer
Industry: Retail

Zoey is a great company to work with, with powerful tools at your disposal.

Used Daily for 2+ years
Reviewed on 2018/06/26
Review Source: Capterra

It has been a considerable improvement from my previous software (3D Cart).

Pros

Zoeys team is incredible at their customer service, the company is forward thinking and they strive to build technology that is not typically seen on other ecomm softwares within this price point. Rather than compare to the likes of Shopify or Bigcommerce, Zoey is more on the line of competition with Magento, or Commerce Cloud from SF.

Cons

As Zoey is a young company, the diversity of their app store is still a bit lapse but it is growing steadily. Fortunately many basic function are built in so you do not need apps for them like you would in Shopify.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Barbara G.
Industry: Wholesale
Company size: 2-10 Employees

Great Newer Platform

Used Daily for 6-12 months
Reviewed on 2019/01/17
Review Source: Capterra

Pros

I like that I can use Zoey for both our wholesale and retail customers. Also, Zoey keeps adding new features and will take customer feature requests to continue building and improving the platform. Also, the ability add CRM/Info pages easily, designing our own site (from templates), and having a Blog feature all included was really what enticed our company to Zoey. And, having the ability to change things ourselves instead of contacting a firm/ support has been a big deal for us.

Cons

Still a bit in the early stages of the platform. Since it's a newer company, there are things that could be better, but for us, it works and the improvements they continue to make have really helped our company out.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8/10
Based on 19 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

Zoey Pricing

Zoey Pricing

Starting from
US$699,00/month
Free Trial
Subscription
Value for money

Zoey's plans are designed to best support B2B and wholesale businesses, with no transaction fees or surprises. Pricing is based on the utilization needs of the business.

Zoey's plans are designed to best support B2B and wholesale businesses, with no transaction fees or surprises. Pricing is based on the utilization needs of the business.

Value for Money
3,9/5
Based on 19 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Zoey Features

Zoey Features

API
Activity Dashboard
Automatic Notifications
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Electronic Payments
Inventory Management
Order Management
Product Catalog
Reporting & Statistics
SEO Management
Search Functionality
Social Media Integration
Template Management
Third Party Integration
Website Management
eCommerce Management
Features
3,9/5
Based on 19 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for Zoey

Additional information for Zoey

Key features of Zoey

  • Access Restrictions
  • Access to more than 100 payment gateways worldwide
  • All of Zoey's templates are free and can be easily edited
  • Analytics tools to track KPIs and other business metrics
  • Connect online stores with brick and mortar stores
  • Connect to other systems with APIs for better data flow
  • Create and update products easily in our admin, or in bulk
  • Customer Groups
  • Customers can create accounts for managing their orders
  • Customers can transact quickly and efficiently
  • Design a store without code using our Visual Design Editor
  • Determine who can access, and what they see
  • Enterprise-grade suite of analytics
  • Import sales, product, and customer data
  • Organize products to create a seamless shopping experience
  • Our Visual Design Editor provides a simple editing process
  • Powerful analytics and reporting options for download
  • Quick Order Form
  • Request a Quote
  • SEO optimized with industry-leading features
  • Sell in multiple currencies
  • Software is automatically hosted and managed for you
  • Visual Design Editor
  • WYSIWYG editor for easily updating marketing copy
  • Zoey is automatically updated on customers' behalf
  • eCommerce automation

Benefits

Our Mobile App equips salespeople with a way to look up product and pricing information, as well as capture orders and create sales quotes, wherever they are in the field, even if Internet is unavailable.

Net Terms with Credit Limits let merchants set rules per account for buy now, pay later payment offerings.

Accounts let you link multiple buyer logins with workflows that include order approvals.

Access Restrictions protect proprietary information like pricing, hide categories or products from certain users, or even lock the entire site.

Customer Groups offer segmentation of pricing (including tiered pricing), catalog, shipping, discounts, promotions, payments and more by dividing your customers into different groups for a unique experience for each.

Quick Order offers pre-defined order forms or ways to enter SKUs at volume within a single page, with the ability for customers to have their own pre-defined orders for quick ordering.

Request a Quote lets new or existing users request customized pricing, particularly helpful when paired with access restrictions to suppress public pricing.

Zoey's fully responsive drag and drop responsive design editor eliminates the need for developers, HTML or CSS.

eCommerce stores created with Zoey are search engine optimized, meeting modern SEO standards and best practices. Users can also take advantage of a built-in blog.

Zoey offers API access and POS integrations for use alongside other eCommerce tools as well as smooth migration from existing platforms.

Zoey FAQs

Zoey FAQs

Below are some frequently asked questions for Zoey.

Q. What type of pricing plans does Zoey offer?

Zoey offers the following pricing plans:

Starting from: US$699,00/month

Pricing model: Subscription

Free Trial: Available

Zoey's plans are designed to best support B2B and wholesale businesses, with no transaction fees or surprises. Pricing is based on the utilization needs of the business.

Q. What are the main features of Zoey?

Zoey offers the following features:

  • Access Restrictions
  • Access to more than 100 payment gateways worldwide
  • All of Zoey's templates are free and can be easily edited
  • Analytics tools to track KPIs and other business metrics
  • Connect online stores with brick and mortar stores
  • Connect to other systems with APIs for better data flow
  • Create and update products easily in our admin, or in bulk
  • Customer Groups
  • Customers can create accounts for managing their orders
  • Customers can transact quickly and efficiently
  • Design a store without code using our Visual Design Editor
  • Determine who can access, and what they see
  • Enterprise-grade suite of analytics
  • Import sales, product, and customer data
  • Organize products to create a seamless shopping experience
  • Our Visual Design Editor provides a simple editing process
  • Powerful analytics and reporting options for download
  • Quick Order Form
  • Request a Quote
  • SEO optimized with industry-leading features
  • Sell in multiple currencies
  • Software is automatically hosted and managed for you
  • Visual Design Editor
  • WYSIWYG editor for easily updating marketing copy
  • Zoey is automatically updated on customers' behalf
  • eCommerce automation

Q. Who are the typical users of Zoey?

Zoey has the following typical customers:

Small Business, Large Enterprises, Non Profit, Freelancers, Mid Size Business

Q. What languages does Zoey support?

Zoey supports the following languages:

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian

Q. What type of pricing plans does Zoey offer?

Zoey has the following pricing plans:

Subscription

Q. Does Zoey support mobile devices?

We do not have any information about what devices Zoey supports

Q. What other apps does Zoey integrate with?

Zoey integrates with the following applications:

CartStack, Connex, Mailchimp, POSIM Retail POS, Post Affiliate Pro, SalesWarp, Shipwire, Starshipit, Webgility, Zoho Inventory

Q. What level of support does Zoey offer?

Zoey offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Video Tutorials