Zoey

Zoey

eCommerce SaaS platform for online merchants

4.2/5 (19 reviews)

Zoey Overview

Zoey's B2B and wholesale-based tools provide a strong foundation for B2B businesses looking to sell online. Zoey's core B2B features cover the standard use cases that businesses need, while providing an array of settings to fit business requirements for how eCommerce should work.

Small and mid-sized B2B and wholesale business can easily tie Zoey into their existing systems, or launch a new site quickly and with minimal effort, thanks to our built-in tools and capabilities, such as a drag-and-drop design editor, B2B toolkit and bulk product/category creation capabilities.

Pricing

Starting from
US$399,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, Europe, Germany, Japan and 3 others, Mexico, United Kingdom, United States

Supported Languages

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 20 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian

Zoey Reviews

Overall rating
4.2/5
84% positive reviews
8
Excellent
8
Very good
1
Average
2
Poor
0
Terrible
Sandra W.

Absolutely the best!

Used Daily for 2+ years
Reviewed on 2018/06/26
Review Source: Capterra

Pros

Zoey is an amazing eCommerce platform! It makes it a breeze for merchants to run successfully a store with no in-house developer!

Nice and Clean admin interface. It's intuitive and easy to use which allows you to get up and running your store very quickly.

Out of the box Zoey comes with a lot of goodies every merchant is craving on - a great drag & drop design editor; advanced international tools: multi-languages store, easy translations; optimised checkout; abandoned carts recovery; gift cards; advanced analytics like Glew which provides useful insights to make decisions about how to grow; a bunch of pre-integrated apps for personalized shopping experiences, email marketing, inventory management, GDPR and so much more...

They have great Wholesale/B2B tools too - Although I'm not selling to B2B - as a Multi-brand retailer I found out it's perfect to use them to run Private Sales.

Zoey's support team with their unforeseen valuable knowledge and fast response is absolutely incredible. They have a community too where you can ask questions or request new features or apps (spoiler: you'll find me inside - ready to help out :) )

Oh, and last but not least you don't have to worry about Security or Hosting - all is managed behind the scenes for you. The store can handle large traffic and is always 100% uptime, plus it has a speedy loading time.

It's a real labor of love for the team to build an eCommerce platform that empowers merchants to run a profitable business!

Cons

Nothing worth mentioning - the platform isn't a one-and-done effort and Zoey really keeps it up by doing constant enhancements.

Rating breakdown

Value for Money
Ease of Use
Customer Support

David S.

Easy and Powerful

Used Daily for 6-12 months
Reviewed on 2018/06/15
Review Source: Capterra

Stylish web site, increased conversion rate, better communication with customers

Pros

This is a powerful ecommerce system. It is very easy to configure yet flexible enough to handle very detailed product options, freight options and business rules. The new design makes changing your layout as easy as the push of a button. It provides lots of 3rd party plug ins for added functionality.
The orders button has become my primary means of communicating the sales flow with the customer. Between the automatically generated emails and the historical communication that the system retains, it has become my CRM. It allows me to take note and or send emails right from the notes as well as define my business process flow. The click of a button shows me the status of all orders.
It integrates well with Google Analytics for no charge, but for an additional minimal charge (compared to going direct) you can integrate with Glew analytics. I recommend this highly.
Customer support is fast. If you need customer support they are very responsive. The support documentation is so detailed and well explained I rarely need support.
I find the pricing structure to be very competitive.

Cons

The only con I have is there is one small design issue that they are working on. I would like to create a "real" landing page with no navigation other than the buy now button. Unfortunately, at this time, Navigation, header.. can not be removed. If I was a programmer, I am sure I could write some CSS to do it but it won't do it out of the box.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Nicole S.

Zoey Review

Used Daily for 6-12 months
Reviewed on 2018/10/14
Review Source: Capterra

Zoey is helping our because become modernized and compatible with desktop, tablet and mobile, which is something we required when decided to build out our new website. We also we really the shopping portion of it and the ease. I think the one thing that is so crucial to this software is the support team, they are amazing and always have an answer. You should really incorporate being able to call :)

Pros

One thing I really like about this software is the design aspect. For someone who doesn't have a huge background in coding, this software really helps. But it doesn't take out the coding aspect completely which I like because I can still learn more everyday.

Cons

My least favorite about this software is there sometimes is little details that can easily be missed if you don't know about them that can throw off your entire layout. Thankful Zoey support is so awesome so it really hasn't been that much of an issue. I also think the support documents can be difficult to find your issue in, most of the time I don't even bother and will just open a ticket.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

Zoey is a great company to work with, with powerful tools at your disposal.

Used Daily for 2+ years
Reviewed on 2018/06/26
Review Source: Capterra

It has been a considerable improvement from my previous software (3D Cart).

Pros

Zoeys team is incredible at their customer service, the company is forward thinking and they strive to build technology that is not typically seen on other ecomm softwares within this price point. Rather than compare to the likes of Shopify or Bigcommerce, Zoey is more on the line of competition with Magento, or Commerce Cloud from SF.

Cons

As Zoey is a young company, the diversity of their app store is still a bit lapse but it is growing steadily. Fortunately many basic function are built in so you do not need apps for them like you would in Shopify.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Barbara G.

Great Newer Platform

Used Daily for 6-12 months
Reviewed on 2019/01/17
Review Source: Capterra

Pros

I like that I can use Zoey for both our wholesale and retail customers. Also, Zoey keeps adding new features and will take customer feature requests to continue building and improving the platform. Also, the ability add CRM/Info pages easily, designing our own site (from templates), and having a Blog feature all included was really what enticed our company to Zoey. And, having the ability to change things ourselves instead of contacting a firm/ support has been a big deal for us.

Cons

Still a bit in the early stages of the platform. Since it's a newer company, there are things that could be better, but for us, it works and the improvements they continue to make have really helped our company out.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Zoey Pricing

Starting from
US$399,00/month
Pricing options
Free Trial
Subscription
Value for money

Zoey's plans are designed to best support B2B and wholesale businesses, with no transaction fees or surprises.

Zoey Features

  • API
  • Access Control
  • Customizable Branding
  • Customizable Templates
  • eCommerce Management

  • Activity Dashboard
  • Automatic Notifications
  • Content Management
  • Custom Forms
  • Data Import/Export
  • Discount Management
  • Drag & Drop Interface
  • Electronic Payments
  • Product Catalog
  • Reporting & Statistics
  • SSL Security
  • Search Functionality
  • Social Media Integration
  • Third Party Integration
  • eCommerce Integration

Additional information for Zoey

Key features of Zoey

  • Access Restrictions
  • Access to more than 100 payment gateways worldwide
  • All of Zoey's templates are free and can be easily edited
  • Analytics tools to track KPIs and other business metrics
  • Connect online stores with brick and mortar stores
  • Connect to other systems with APIs for better data flow
  • Create and update products easily in our admin, or in bulk
  • Customer Groups
  • Customers can create accounts for managing their orders
  • Customers can transact quickly and efficiently
  • Design a store without code using our Visual Design Editor
  • Determine who can access, and what they see
  • Enterprise-grade suite of analytics
  • Import sales, product, and customer data
  • Organize products to create a seamless shopping experience
  • Our Visual Design Editor provides a simple editing process
  • Powerful analytics and reporting options for download
  • Quick Order Form
  • Request a Quote
  • SEO optimized with industry-leading features
  • Sell in multiple currencies
  • Software is automatically hosted and managed for you
  • Visual Design Editor
  • WYSIWYG editor for easily updating marketing copy
  • Zoey is automatically updated on customers' behalf
  • eCommerce automation

Benefits

Access Restrictions protect proprietary information like pricing, hide categories or products from certain users, or even lock the entire site.

Customer Groups offer segmentation of pricing (including tiered pricing), catalog, shipping, discounts, promotions, payments and more by dividing your customers into different groups for a unique experience for each.

Quick Order offers pre-defined order forms or ways to enter SKUs at volume within a single page, with the ability for customers to have their own pre-defined orders for quick ordering.

Request a Quote lets new or existing users request customized pricing, particularly helpful when paired with access restrictions to suppress public pricing.

Zoey's fully responsive drag and drop responsive design editor eliminates the need for developers, HTML or CSS.

eCommerce stores created with Zoey are search engine optimized, meeting modern SEO standards and best practices. Users can also take advantage of a built-in blog.

Zoey offers API access and POS integrations for use alongside other eCommerce tools as well as smooth migration from existing platforms.

Zoey FAQs

Below are some frequently asked questions for Zoey.

Q. What type of pricing plans does Zoey offer?

Zoey offers the following pricing plans:

Starting from: US$399,00/month

Pricing model: Subscription

Free Trial: Available

Zoey's plans are designed to best support B2B and wholesale businesses, with no transaction fees or surprises.

Q. What are the main features of Zoey?

Zoey offers the following features:

  • Access Restrictions
  • Access to more than 100 payment gateways worldwide
  • All of Zoey's templates are free and can be easily edited
  • Analytics tools to track KPIs and other business metrics
  • Connect online stores with brick and mortar stores
  • Connect to other systems with APIs for better data flow
  • Create and update products easily in our admin, or in bulk
  • Customer Groups
  • Customers can create accounts for managing their orders
  • Customers can transact quickly and efficiently
  • Design a store without code using our Visual Design Editor
  • Determine who can access, and what they see
  • Enterprise-grade suite of analytics
  • Import sales, product, and customer data
  • Organize products to create a seamless shopping experience
  • Our Visual Design Editor provides a simple editing process
  • Powerful analytics and reporting options for download
  • Quick Order Form
  • Request a Quote
  • SEO optimized with industry-leading features
  • Sell in multiple currencies
  • Software is automatically hosted and managed for you
  • Visual Design Editor
  • WYSIWYG editor for easily updating marketing copy
  • Zoey is automatically updated on customers' behalf
  • eCommerce automation

Q. Who are the typical users of Zoey?

Zoey has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

Q. What languages does Zoey support?

Zoey supports the following languages:

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian

Q. What type of pricing plans does Zoey offer?

Zoey has the following pricing plans:

Subscription

Q. Does Zoey support mobile devices?

We do not have any information about what devices Zoey supports

Q. What other apps does Zoey integrate with?

Zoey integrates with the following applications:

Authorize.net, Brightpearl, CartStack, Mailchimp, Post Affiliate Pro, ReferralCandy, SalesWarp, Shipwire, StarShipIT, Webgility

Q. What level of support does Zoey offer?

Zoey offers the following support options:

FAQs, Forum, Knowledge Base, Phone Support