Dentrix Ascend
About Dentrix Ascend
Dentrix Ascend is a web-based dental practice management software offering users front office, clinical, and business tools to assist with the running of their practice. Multi-site support allows users to set up unlimited physical practice locations, with separate schedules and reporting, and the ability to share patient records. User roles can be assigned both by location and by user, and a role-based practice overview is shown to each user on login, with the current status of users’ tasks and customized daily to-do lists.
Dentrix Ascend’s patient overviews contain all necessary patient check-in information on one screen, with further information displayed with a single click. Patient profiles enable users to manage patient guarantor and family relationships, track patient referrals, and make a record of conversation notes. With the inbuilt drag-and-drop treatment planner, users can create, present, and schedule cases, and track patients’ acceptance and progress. Users can schedule appointments with specific operatories and providers, enter patient treatment plans, select multiple providers for each appointment, and view patient confirmations. Dentrix Ascend also allows users to manage up to 10 insurance plans per patient, track patient eligibility for treatments, and archive expired insurance plans.
Dentrix Ascend includes customizable clinical charts, where users can add conditions, procedures, and clinical notes, with the option group related procedures together in multi-codes. Medical alerts can be added from the catalog of existing alerts, or custom alerts created. Users can also set alerts as being high priority, making them visible every time a patient’s record is viewed. Perio progress can also be recorded and tracked using the inbuilt perio charts. Recare/recall plans can also be created for each patient, based on various routine treatments. For imaging, Dexis, a cloud-based custom-made imaging solution for Dentrix Ascend, requires no on-premises imaging servers.
Dentrix Ascend includes a drag-and-drop editor for creating customized reports with charts and graphs, which can be exported in multiple file formats. The inbuilt document manager allows users to search, manage and upload documents and images, which can be attached to patient files, and assigned tags for searching. eServices are also included with Dentrix Ascend, enabling users to submit insurance claims electronically and automate patient communication.
Key benefits of Dentrix Ascend
Role-based overview on login shows the current task statuses, plus a daily customized to-do list.
Users can manage up to 10 insurance policies per patient, track patient eligibility, and archive expired insurance plans.
Unlimited physical practice locations can be created, enabling users to share patient records between practices, while still keeping schedules and reporting separate.
Drag-and-drop report creation allows users to create customized reports, which can be exported in multiple formats.
In patient profiles, users can manage patient relationships (both family and guarantor), track referrals, and include conversation notes.
Document management allows users to upload and manage documents or images, attach documents to patients’ files, and tag files for searching.
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Reviews
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- Industry: Medical Practice
- Company size: 11–50 Employees
- Used for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Good software
Reviewed on 2020/04/01
Good to fair. I use it at offices when I temp
Good to fair. I use it at offices when I temp
Pros
I first was introduced to dentrix in dental hygiene school. At the time, It was the only dental software I knew of and felt as though it was pretty easy to use. In hygiene school, you do not use the software to its' best ability because we are limited to what we do w the dental charting, etc. I have used dentrix often during temping and do find it a little confusing, but I seem to manage pretty well with help from staff.
Cons
I am not a big fan of dentrix, I think it can be confusing and non-user friendly at times.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Amazing but could use some improvements
Reviewed on 2021/05/12
As long as the internet connection is strong, this system is amazing! Very user friendly and easy.
As long as the internet connection is strong, this system is amazing! Very user friendly and easy.
Pros
I love how easy this is to use! We have two dental practices with a lot of patient overlap and this is so much better than our old software. Very user friendly and easy to access from anywhere! I also love the new clock-in/clock-out feature.
Cons
I don’t like how I cannot schedule a recare appointment without completing today’s appointment first. We have our system send texts to leave our office a review once the appointment is completed, so the doctors don’t like to complete them until the patient leaves. I need to schedule the 6 month appointment before they leave or they don’t get scheduled.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Not worth switching!
Reviewed on 2023/04/14
Frustrating. Not worth switching!
Frustrating. Not worth switching!
Pros
Security. Data is in the cloud and not on a local server.
Cons
Every couple of weeks a feature goes down or their system gets so slow that it is unusable. I can't currently open any patient charts, with a patient in the chair- and this has happened many times before.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Value for Money
Reviewed on 2019/09/03
Analyzing the accounts receivables ,unscheduled treatment plans ,recare patients,patients portions...
Analyzing the accounts receivables ,unscheduled treatment plans ,recare patients,patients portions and so on are some most needed and valuable reports from the power reporting.
Pros
The best thing i like in this software is there user friendly functionality which make it so different and valuable to all.
Cons
Sometimes it get froze so we need to refresh the browser to proceed.
Alternatives Considered
EaglesoftReasons for Choosing Dentrix Ascend
The features in assend are more user friendly and we get new updates too often as per the customer needs.Reasons for Switching to Dentrix Ascend
The features in assend are more user friendly and we get new updates too often as per the customer needs.- Industry: Executive Office
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Multi-site infrastructure
Reviewed on 2019/08/23
support, from both my customer success manager, [SENSITIVE CONTENT HIDDEN], as well as the tech...
support, from both my customer success manager, [SENSITIVE CONTENT HIDDEN], as well as the tech support team have made the experience of converting to Ascend easy to manage
Pros
ability to report, review, and manage all offices without having to be on site.
Cons
there are many of my current feature requests included in the road map, but currently i would like to see a marketing campaign tool.
Alternatives Considered
DenticonReasons for Choosing Dentrix Ascend
to unite all the locations and consolidate reporting for my support team, while creating the opportunity for centralizationReasons for Switching to Dentrix Ascend
the quality of the R&D and product management team with AscendDentrix Ascend FAQs
Below are some frequently asked questions for Dentrix Ascend.Q. What type of pricing plans does Dentrix Ascend offer?
Dentrix Ascend offers the following pricing plans:
- Free Trial: Not Available
Q. Who are the typical users of Dentrix Ascend?
Dentrix Ascend has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Dentrix Ascend support?
Dentrix Ascend supports the following languages:
English
Q. Does Dentrix Ascend support mobile devices?
Dentrix Ascend supports the following devices:
Q. What other apps does Dentrix Ascend integrate with?
We do not have any information about what integrations Dentrix Ascend has
Q. What level of support does Dentrix Ascend offer?
Dentrix Ascend offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Related categories
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