Content Central is a document management software offered by Ademero. The product provides features that support workflow management, document sharing, collaboration and forms management. The software can either be installed on-premises or hosted in the cloud.
Content Central can store any number of documents and lets users customize workflow sharing & security rules as per their requirements. The built-in approval processing engine allows users to define an unlimited number of approval processes and automatically manage the different stages of a document’s lifecycle. The software helps users to collaborate electronically by routing documents to the team, making notes and reviewing the history of each document for version control. Users can create PDF forms, scan images & paper documents to convert them to electronic files and retrieve documents using keyword & index searches. Content Central integrates with third-party software packages such a Microsoft Office, other project management applications and accounting software to help with data import/export. The product also offers authentication and security features including access controls and role-based permissions to search, view & edit documents. The document sharing features also allow temporary access to be granted to outside users to view/edit the documents.
Content Central is a browser-based application that can be accessed on desktop computers & mobile devices and caters to the needs of enterprises of all sizes. Sony, Mitsubishi, Coca-Cola, Huffy, Buffalo Wild Wings Grill & Bar and Topps are some of Content Central's customers.
Our firm began researching options for a document management software program 3 years ago. After a year of researching we elected to go with Content Central for our document storage and Capture Point for our document scanning. Both programs were offered by Ademero. Our decision stemmed from the following criteria: 1) We are a small company so pricing was important. 2) We wanted to align with a company that would grow with our company and our needs. 3) Our organizational structure required a high number of user interfaces. 4) Because we are technically challenged we needed to find a program that was powerful but fairly easy to use. In looking at programs in a price range of $6,000 to $60,000 we felt Ademero was the best fit according to these criteria requirements. We have used the software for 2 years and we are extremely satisfied with the results. In that time there have been several minor upgrades and they just released a fairly significant upgrade. For us this is evidence they continue to fund their product development department in an effort to stay relative and competitive in their document management endeavors. We are confident at this point our needs will not outgrow their ability to deliver for quite some time. As previously stated our goal was to select a company that would allow us to stay with them and not have to recreate our paperless process every few years. The technical and support representative we were assigned has, in our opinion, become a valuable asset of our firm. During the setup phase of our document storage (which we found to be quite a challenge) he took the time to familiarize himself with our industry and our needs. Though we had to make some minor changes throughout the process, he was able to help us design a system that has significantly benefited our staff and our clients. Two years later we still contact him with any issue we might encounter and he continues to provide much needed technical support. We again are confident we have designed a paperless process we can use for many years without significant changes. In a nutshell we feel our research has paid off with the selection of Ademero.
3 years ago I loved this company and would have given rave reviews. However, contacting support has become very difficult. I used to be able to chat with a representative online and although they could rarely help they would turn the case over to someone who could help and I usually heard back from someone the same day. Now my initial requests for support are difficult so I am just putting up with issues. I have even contacted sales to start my support request because I can always reach them. Once support contacts me, however, they are wonderful and always fix any issues I am having.
It is easy to scan into the proper folder. We have never had any issues retrieving files
The last few updates have come with issues. The latest update fixed several of them but now we cannot move files around after they have been scanned. Pages sometimes stick together so the file now has to be completely rescanned.
Content Central has really met our needs when it comes to document management and compatibility with our Great Plains software. We used to run from desk to desk trying to find an order that had a change or addition to it. Now we can just look in the system to make changes and see where it is in the approval process. Payment and invoices can all be scanned in and it is great for everyone to be able to lookup an invoice payment or anything else right from their computer. I like the web interface and the Admin features for security. Setting upt the workflow to automatically route documents for approval and send notices to the person to approve had worked extremely well. Nothing has to be left on desks to be signed off on.
I had researched a lot of other document management software and programs. This one fit our needs perfectly because of its compatibility with our accounting software Great Plains, it is user-friendly and has workflow approval features that we were looking for.
nothing it works great for all of our needs
We were able to decrease our paper use.
Content Central was easy to install and was very easy to implement.
The only Con I have was not able to get an email when a new update was out.
I have used and implemented several electronic document management systems over the last 15 years. Ademero Content Central is a full-featured and user-friendly system with robust search, good security, and automatic filing plus automated structure building capabilities. The end user has the ability to customize their personal view within their login credentials. Since there is no client software to be installed, the deployment to end users is as simple as opening their web browser and clicking on a bookmark, or favorite. The Approval Process works great and there are also some nice workflow tools to further customize the system to any business need.
Price vs. Feature Set - the best on the market in my opinion. Has many features only included in more expensive systems. The system is also available in a Hosted Solution so as to eliminate the upfront capital investment and be delivered as a fully functional SaaS solution. Ademero is constantly improving the user experience by leveraging the newest technologies for a seamless experience. The administration is straight forward and logical.
There are many excellent features in Content Central. I would like to see the continuing development include deeper customization within the current feature set.
Contact Content Central for pricing information.
● Content Central is a web-based document management software that helps small, midsize and large organizations in document sharing, collaboration and workflow optimization.
● The software supports features such as document indexing, tagging, search & retrieval and forms management, to help with document assembly and collaboration.
● Ademero’s other products such as PaperRoute are often used as an add-on to Content Central, thereby helping to simplify workflows, convert paper documents to electronic files and automatically authenticate permissions.
● The product supports active directory integration and keeps documents secure by using an embedded system-event viewer that lets administrators monitor user actions such as document searches, views, and edits.
● The tool can also enable outside users to view and edit documents by granting them temporary access using the software’s document-sharing features.
Below are some frequently asked questions for Content Central.
Content Central offers the following pricing plans:
Pricing model: One Time License, Subscription
Free Trial: Available
Contact Content Central for pricing information.
Content Central offers the following features:
Content Central has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Content Central supports the following languages:
Arabic, Dutch, English, French, Portuguese, Spanish
Content Central has the following pricing plans:
One Time License, Subscription
We do not have any information about what devices Content Central supports
Content Central integrates with the following applications:
Office 365, QuickBooks Enterprise, QuickBooks Online
Content Central offers the following support options:
FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials