About Content Central

Content Central is a document management software offered by Ademero. The product provides features that support workflow management, document sharing, collaboration and forms management. The software can either be installed on-premises or hosted in the cloud.

Content Central can store any number of documents and lets users customize workflow sharing & security rules as per their requirements. The built-in approval processing engine allows users to define an unlimited number of approval processes and automatically manage the different stages of a document’s lifecycle. The software helps users to collaborate electronically by routing documents to the team, making notes and reviewing the history of each document for version control. Users can create PDF forms, scan images & paper documents to convert them to electronic files and retrieve documents using keyword & index searches. Content Central integrates with third-party software packages such a Microsoft Office, other project management applications and accounting software to help with data import/export. The product also offers authentication and security features including access controls and role-based permissions to search, view & edit documents. The document sharing features also allow temporary access to be granted to outside users to view/edit the documents.

Content Central is a browser-based application that can be accessed on desktop computers & mobile devices and caters to the needs of enterprises of all sizes. Sony, Mitsubishi, Coca-Cola, Huffy, Buffalo Wild Wings Grill & Bar and Topps are some of Content Central's customers.

Key benefits of Content Central

● Content Central is a web-based document management software that helps small, midsize and large organizations in document sharing, collaboration and workflow optimization.

● The software supports features such as document indexing, tagging, search & retrieval and forms management, to help with document assembly and collaboration.

● Ademero’s other products such as PaperRoute are often used as an add-on to Content Central, thereby helping to simplify workflows, convert paper documents to electronic files and automatically authenticate permissions.

● The product supports active directory integration and keeps documents secure by using an embedded system-event viewer that lets administrators monitor user actions such as document searches, views, and edits.

● The tool can also enable outside users to view and edit documents by granting them temporary access using the software’s document-sharing features.

Devices

Business size

S M L

Markets

United States

Supported Languages

Arabic, Dutch, English, French, Portuguese, Spanish

Images

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Content Central video
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Features

Total features of Content Central: 38

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Alerts / Escalation
  • Approval Process Control
  • Archiving & Retention
  • Authentication
  • Automated Routing
  • Change Management
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Contract/License Management
  • Data Import/Export
  • Document Classification
  • Document Generation
  • Document Management
  • Document Storage
  • Electronic Signature
  • Email Management
  • File Conversion
  • File Recovery
  • File Sharing
  • Forms Management
  • Full Text Search
  • Indexing
  • Match & Merge
  • Monitoring
  • Offline Access
  • Optical Character Recognition
  • Periodic Review
  • Retention Management
  • Search/Filter
  • Status Tracking
  • Storage Management
  • Tagging
  • Third Party Integrations
  • Version Control

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Reviews

Overall rating

4,4 /5
(26)
Value for Money
4,7/5
Features
4,4/5
Ease of Use
4,4/5
Customer Support
4/5

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Showing 5 reviews of 26
Bartholomew G.
Overall rating
  • Company size: 11-50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Full Enterprise Content Managment

Reviewed on 2018/03/14

Pros

Price vs. Feature Set - the best on the market in my opinion. Has many features only included in more expensive systems. The system is also available in a Hosted Solution so as to eliminate the upfront capital investment and be delivered as a fully functional SaaS solution.

Cons

Copying profiles for scanning stations is a bit cumbersome, but I just call support so they do it for me.

Tony P.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Content Central

Reviewed on 2019/09/24

We were able to decrease our paper use.

We were able to decrease our paper use.

Pros

Content Central was easy to install and was very easy to implement.

Cons

The only Con I have was not able to get an email when a new update was out.

Brian S.
Overall rating
  • Industry: Primary/Secondary Education
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Good software, does a lot but it isn't for everyone.

Reviewed on 2015/10/02

Pros

In my experience, not much. I'm sure this is a good company, but I didn't see any of that.

Cons

The software didn't work the way it was sold to me. It took what seemed forever to get one of their experts to give me the training I needed to train my users. The quality of that training is such that my users still do not use the software. I only have about 1/3 of our paper documents stored in this system. The rest are still in fireproof file cabinets because we still do not know how to run the system, or users are unwilling to learn something that takes a great deal of training to master.

Donald R.
Overall rating
  • Industry: Management Consulting
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Non-technical Management & Accounting Perspective

Reviewed on 2016/10/11

Our firm began researching options for a document management software program 3 years ago. After a...

Our firm began researching options for a document management software program 3 years ago. After a year of researching we elected to go with Content Central for our document storage and Capture Point for our document scanning. Both programs were offered by Ademero. Our decision stemmed from the following criteria: 1) We are a small company so pricing was important. 2) We wanted to align with a company that would grow with our company and our needs. 3) Our organizational structure required a high number of user interfaces. 4) Because we are technically challenged we needed to find a program that was powerful but fairly easy to use. In looking at programs in a price range of $6,000 to $60,000 we felt Ademero was the best fit according to these criteria requirements. We have used the software for 2 years and we are extremely satisfied with the results. In that time there have been several minor upgrades and they just released a fairly significant upgrade. For us this is evidence they continue to fund their product development department in an effort to stay relative and competitive in their document management endeavors. We are confident at this point our needs will not outgrow their ability to deliver for quite some time. As previously stated our goal was to select a company that would allow us to stay with them and not have to recreate our paperless process every few years. The technical and support representative we were assigned has, in our opinion, become a valuable asset of our firm. During the setup phase of our document storage (which we found to be quite a challenge) he took the time to familiarize himself with our industry and our needs. Though we had to make some minor changes throughout the process, he was able to help us design a system that has significantly benefited our staff and our clients. Two years later we still contact him with any issue we might encounter and he continues to provide much needed technical support. We again are confident we have designed a paperless process we can use for many years without significant changes. In a nutshell we feel our research has paid off with the selection of Ademero.

Anita F.
Overall rating
  • Industry: Automotive
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

How I feel now versus 3 years ago

Reviewed on 2019/09/27

3 years ago I loved this company and would have given rave reviews. However, contacting support...

3 years ago I loved this company and would have given rave reviews. However, contacting support has become very difficult. I used to be able to chat with a representative online and although they could rarely help they would turn the case over to someone who could help and I usually heard back from someone the same day. Now my initial requests for support are difficult so I am just putting up with issues. I have even contacted sales to start my support request because I can always reach them. Once support contacts me, however, they are wonderful and always fix any issues I am having.

Pros

It is easy to scan into the proper folder. We have never had any issues retrieving files

Cons

The last few updates have come with issues. The latest update fixed several of them but now we cannot move files around after they have been scanned. Pages sometimes stick together so the file now has to be completely rescanned.

Showing 5 reviews of 26 Read all reviews

Content Central FAQs

Below are some frequently asked questions for Content Central.

Content Central offers the following pricing plans:

  • Starting from: US$35,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Contact Content Central for pricing information.

We do not have any information about Content Central features

Content Central has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Content Central supports the following languages:

Arabic, Dutch, English, French, Portuguese, Spanish

Content Central supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Content Central integrates with the following applications:

Microsoft 365, QuickBooks Desktop Enterprise, Quickbooks Online

Content Central offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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