Concord

4.6 (237)
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Agreement Intelligence - Powered by AI

About Concord

Concord empowers mid-sized companies in the healthcare, tech, professional services, and financial services sectors to make smarter operational decisions through its AI-powered Agreement Intelligence platform.

Trusted by over 1,500 companies and 1 million users worldwide, Concord enables organizations to swiftly sign agreements and access crucial business data, accelerating deal closures and boosting revenue growth.


Key benefits of Concord

Version Control of Agreements during the Negotiation Process—online negotiation with all changes, comments, etc. tracked through Track Changes, as well as an audit trail and history.

Templates allow for 1-click contract generation.

Contract Storing and Repository for all Contracts with unlimited storage, ability to import pre-existing and executed contracts, which become searchable.

Search and Reporting Capabilities provide comprehensive information on all documents and deadlines; advanced global search function searches contract and contract’s content making contracts easy to find.

Electronic Signature is legally binding and enforceable.

Smart Notifications for approval workflows guarantee no contract will be signed on behalf of the company before it has been approved.

Salesforce integration allows sales person to select contract, share, personalize message, discuss without leaving Salesforce. Legal has final approval with built in workflow.

Various levels of access and permissions can be set for granular control, and routing is in place for internal approvals—can be built in at template level.

State-of-the-art security features, compliant with the strictest international and industry-specific standards, data-loss prevention, and a monthly uptime of at least 99.9%


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Not sure about Concord? Compare with a popular alternative

Starting Price

US$399.00
month
US$59.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

68
83

Integrations

6
27

Ease of Use

4.5 (237)
4.7 (48)

Value for Money

4.6 (237)
4.9 (48)

Customer Service

4.6 (237)
5.0 (48)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.6 /5
(237)
Value for Money
4.6/5
Features
4.3/5
Ease of Use
4.5/5
Customer Support
4.6/5

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Showing 5 reviews of 237
Edouard
Edouard
Overall rating
  • Industry: Market Research
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great product that literally works every time.

Reviewed on 2022/11/18

Pros

The best thing about Concord is simply that whatever the situation: 1 to 120 signatures, desktop or mobile, short documents or heavy shareholder agreements, etc... it never fails.

Cons

I'd love a concord app that allows me to sign with my biometric signature and be notified whenever I have something to review and sign.

Response from Concord

Hey Edouard,

We're thrilled to hear you enjoyed your experience. Thank you for sharing your opinion.

Thank you,
Concord Team

Samantha
Overall rating
  • Industry: Telecommunications
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Concord Feedback/ Assessment

Reviewed on 2024/09/04

Customer service is amazing. The staff of concord listen to their customers and always try to find...

Customer service is amazing. The staff of concord listen to their customers and always try to find a way to find a solution to our concerns.

Pros

The reports and keeping all of the files in one exclusive location.

Cons

The "In Box" feature. Doesn't operate like a traditional "In Box". When I move files to the share folder, I don't want them to still be stored in the "In Box". If I need to find a document, the search feature is what I use. I would love for this to be changed.

Shannon
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Product was not as advertised

Reviewed on 2021/07/14

The customer service is limited and consists a lot on You-Tube like videos to troubleshoot problems

The customer service is limited and consists a lot on You-Tube like videos to troubleshoot problems

Pros

OCR search / reporting/ contract searches

Cons

There is very limited reporting metrics - it does not allow for custom reporting or using Boolean type structures to create reports or complete contract searches

Alternatives Considered

ContractSafe and Docusign CLM

Reasons for Switching to Concord

We thought it was the best solution based on how it was proposed to us.
Darrel
Overall rating
  • Industry: Government Administration
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great product for busy CEO

Reviewed on 2024/12/07

Seemless, easy to use, intuitive. I used to arrive in my office to stacks of paper files for...

Seemless, easy to use, intuitive. I used to arrive in my office to stacks of paper files for signatures. Sometimes I wouldn't visit that particular office for weeks. Staff would try to find the right office at the right time to get my signature. With Concord all that is eliminated, digitally signing documents revolutionized my contract signing experience. Well done Concord.

Pros

I move between various offices and documents chase me from place to place for a signature; sometimes I sign the same contract twice. With concord that problem is eliminated.

Cons

I got inexplicably locked out and resetting my password didn't work. I had to go back to paper and I hated it.

Michelle
Overall rating
  • Industry: Civic & Social Organization
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Concord Review

Reviewed on 2024/08/01

Overall, Concord is fairly easy and intuitive to use. I'm sure it has more capabilities than I've...

Overall, Concord is fairly easy and intuitive to use. I'm sure it has more capabilities than I've fully mastered at this point, but it is pretty much meeting all of our contract management needs.

Pros

I like the ease of gathering signatures and adding in fields for signatures or entering information in contracts in different locations, when needed. I also like the storage of contracts in one place and the ease of searching for and finding contracts.

Cons

I wish the fields could be automatically aligned. For now, you have to manually try to line them up. The only other thing that I would love is if once we saved the contracts to a specific folder where all contract management staff had access, that they could link those contracts to other contracts without having to go in and specifically join the document.

Showing 5 reviews of 237 Read all reviews

Concord FAQs

Below are some frequently asked questions for Concord.

Concord offers the following pricing plans:

  • Starting from: US$399.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Concord's pricing is designed to accommodate organizations of all sizes, offering flexible plans to suit various needs. The Essentials plan is priced at $399 per month (paid annually) and includes 5 users, with additional users at $39 per month. This plan provides unlimited e-signatures, documents, and collaboration tools. The Business plan costs $699 per month (paid annually) for 5 users, with additional users at $54 per month. It includes all Essentials features, plus approval workflows, customized reports, and integrations with platforms like Salesforce and HubSpot. For organizations requiring more advanced features, the Enterprise plan offers a comprehensive solution; pricing details are available upon contacting Concord's sales team.

Concord has the following typical customers:

11–50, 51–200, 201–500

Concord supports the following languages:

English, French

Concord supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Concord integrates with the following applications:

Box, Docusign, Dropbox Business, Google Drive, HubSpot Sales Hub, Salesforce Sales Cloud

Concord offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Concord.