About Concord

Concord is the only tool you need for all your contracts. Spend less time juggling between applications, editors, and e-signature tools and save money.

Over 500,000+ companies trust Concord with their contracts. With Concord, you can:
-Draft, negotiate, sign, and manage every contract across your organization — all in one place
-Work the way you want — on Concord, Word, or Google Docs
-Collaborate with everyone — your teams, customers, and vendors
-Get started in minutes, not months

Key features that Concord offers
-Conditional approval workflows so that every contract is reviewed by the right person (and only that person)
-Private comments and versioning for more effective contract negotiations
-Clause library for all pre-approved clauses, to add to contracts as-needed
-Templates to streamline the contract drafting process

Pricing starting from:

US$17,00/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of Concord

Version Control of Agreements during the Negotiation Process—online negotiation with all changes, comments, etc. tracked through Track Changes, as well as an audit trail and history.

Templates allow for 1-click contract generation.

Contract Storing and Repository for all Contracts with unlimited storage, ability to import pre-existing and executed contracts, which become searchable.

Search and Reporting Capabilities provide comprehensive information on all documents and deadlines; advanced global search function searches contract and contract’s content making contracts easy to find.

Electronic Signature is legally binding and enforceable.

Smart Notifications for approval workflows guarantee no contract will be signed on behalf of the company before it has been approved.

Salesforce integration allows sales person to select contract, share, personalize message, discuss without leaving Salesforce. Legal has final approval with built in workflow.

Various levels of access and permissions can be set for granular control, and routing is in place for internal approvals—can be built in at template level.

State-of-the-art security features, compliant with the strictest international and industry-specific standards, data-loss prevention, and a monthly uptime of at least 99.9%.

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

English, French

Pricing starting from:

US$17,00/month

  • Free Trial
  • Free Version
  • Subscription

Images

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Features

Total features of Concord: 84

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Applications Management
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Authentication
  • Buy Side (Suppliers)
  • CRM
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Content Management
  • Contract Drafting
  • Contract Lifecycle Management
  • Contract/License Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Data Security
  • Digital Signature
  • Document Analytics
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Invitations & Reminders
  • Email Management
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • Forms Management
  • Full Text Search
  • Government Contracts
  • HIPAA Compliant
  • Lifecycle Management
  • Mobile Signature Capture
  • Monitoring
  • Multi-Party Signing
  • Offline Access
  • Optical Character Recognition
  • Pipeline Management
  • Pre-built Templates
  • Progress Tracking
  • Projections
  • Real Time Data
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Sell Side (Customers)
  • Single Sign On
  • Specialty Contracts
  • Status Tracking
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Team Collaboration
  • Template Management
  • Third Party Integrations
  • Version Control
  • Workflow Management

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Reviews

Overall rating

4,5 /5
(132)
Value for Money
4,6/5
Features
4,3/5
Ease of Use
4,4/5
Customer Support
4,6/5

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Showing 5 reviews of 132
Eric L.
Overall rating
  • Industry: Computer Software
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Bootstrap to Growth

Reviewed on 2016/11/03

I'm a fan of ease of use, as a long time SaaS user a product needs to be easy to use right away and...

I'm a fan of ease of use, as a long time SaaS user a product needs to be easy to use right away and i want to be able to get to work quickly. Concord has built just that . When needing to get a contract out quickly and struggling with making the contract sound "legal" enough Concord delivers. Concord has helped me take a 1 man PR agency to a 10 person Agency in 6 months.

Pros

Ease of use, easy to roll out to the team as we grow and we don't need to hold hands to get contracts out

Cons

None, the customer service is second to none

Clint B.
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

A Good Contract Management Platform to use

Reviewed on 2020/05/08

Like most contract management platforms I've used, Concord is good but not perfect. All contract...

Like most contract management platforms I've used, Concord is good but not perfect. All contract management systems have pros and cons, but Concord is the best I've seen... so far.

Pros

Most liked features are:
1. Bulk Importing existing contract portfolios into Concord
2. Search function - fast, accurate and easy to use
3. Sharing contracts with others is very easy and secure

Cons

Largest complaints are:

1. Records of draft contracts can not be changed to "signed" where a contract is executed outside of Concord. So if I started drafting and negotiating a contract in Concord and then had the final contract executed by way of a scanned copy or even DocuSign I have to create a new contract record in Concord. All negotiation history, internal / external discussions, etc are lost. This is one issue that is preventing wider adoption in my organisation.

2. Editing template contracts in Concord does not support features lawyers are ordinarily accustomed to. E.g. unable to use autonumbering in templates, unable to use indenting of template documents well. This become annoying when importing a Word or PDF document to create a template. Not all documents will import correctly, yet the native text editing features do not allow a user to 're-create' the form and structure of the original document as a template.

3. E-signature solution does not provide enough flexibility a signing request to be forwarded by an outside person (i.e. counterparty) to an authorised signatory. Concord's native e-signature solution kind of assumes the person who I share a negotiated draft document to is the person who can sign for that company. In an enterprise environment, this is not always the case as company's have rules on delegated authorities.

4. E-signature solution is limited in fields required to complete execution. End user signing experience is ok but not great.

Katie L.
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Got custom fields you need to access? Run away!!

Reviewed on 2017/03/23

We contracted with Concord over a year ago and have experienced two very disappointing...

We contracted with Concord over a year ago and have experienced two very disappointing situations:

(1) We started working with Concord in April of 2016. We were guaranteed connection to our custom Salesforce fields within 30 days before we signed our contract in June (only out-of-the-box fields are accessible at this time). Once those 30 days passed, we still were not able to connect custom fields and were then 100% gold star guaranteed it would be working by the end of 2017 (note this is still seven months after initial promise). As of March 2017, we are still not able to connect to the custom fields. We have been paying for a severely handicapped service all this time with no offer of account credit, or any sort of response as to when the custom fields will actually be available. On top of that...

(2) One of our users that we have been paying for is not able to connect his API key at all to the Concord platform. We have been in contact with their Customer Service department at least a dozen times regarding this and keep getting the same general response that the tech team is "working hard to investigate the issue". To add insult to injury, our last two emails requesting a response have not received any response. It's been over 30 days since they last responded at all.

We feel ignored, lied to and very disrespected as a customer. The saddest part is that we really love everything else about the platform! But if it won't connect to the fields we need, or connect to our user at all, it's not valuable and causing productivity issues.

Get it together Concord. At least RESPOND to your customers. And if you are going to promise something to a customer to get them to sign a contract, FOLLOW THROUGH.

Jennifer H.
Overall rating
  • Industry: Warehousing
  • Company size: 501-1 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Practical, effective and user friendly system

Reviewed on 2019/09/12

Overall we are very satisfied with Concord. We have about 20 users at this moment and everybody has...

Overall we are very satisfied with Concord. We have about 20 users at this moment and everybody has had a positive experience so far. As with every new system, some questions have come up, but our Customer Success Manager,representative, is always very responsive and always provides effective solutions to our concerns.

Pros

Easy to navigate platform
Electronic signature
Offers third party access
Ability to track changes and set lifecyle

Cons

The transition from our previous system to Concord took a little longer than we expected but we are very pleased with the system overall.

Cheynel H.
Overall rating
  • Industry: Telecommunications
  • Company size: Self Employed
  • Used Other for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great Free software for creating documents

Reviewed on 2019/08/10

I had a pretty good experience using Concord. I will use in the future because it gets the job done.

I had a pretty good experience using Concord. I will use in the future because it gets the job done.

Pros

I love that it is free. I also love the ease of use. it is very simple to create and edit a document that needs a signature. Very easy to add other recipients to the document that need to sign and very fast getting to the recipient's email.

Cons

Customer support for the free version can be updated. There was not much to help when first getting started.

Showing 5 reviews of 132 Read all reviews

Concord FAQs

Below are some frequently asked questions for Concord.

Concord offers the following pricing plans:

  • Starting from: US$17,00/month
  • Pricing model: Free, Subscription
  • Free Trial: Available

Concord's pricing makes it simple for any sized organization to get value, from our free tier through to enterprise plans Concord offers the most approachable pricing options of any contract management solution. Our free trial includes full access to the Pro level account, after 14 days you can choose a plan or remain on our free tier for as long as you want, without ever losing access to your agreements. If you have more than 3 potential users, Concord offers four tiers: Standard, Pro, and Enterprise. With each package including core and essential functionally, we aligned our offerings with the needs of evolving organizations. In other words, we have a simple package that will fit your needs and budget. View our pricing here: https://www.concordnow.com/pricing/ Try Concord for free: https://secure.concordnow.com/

We do not have any information about Concord features

Concord has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Concord supports the following languages:

English, French

Concord supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Concord integrates with the following applications:

Box, DocuSign, Dropbox Business, Google Apps for Work, Google Drive, Salesforce Sales Cloud

Concord offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Concord.