SAM

SAM

Maintenance system for aircraft CAMO and MRO businesses

4/5 (4 reviews)

SAM Overview

SAM is a tool for planning, scheduling, and tracking aircraft repairs and maintenance. Designed for use by CAMO (continuing airworthiness management organisation) and MRO (maintenance, repair, and overhaul) businesses, SAM offers users inventory management, task scheduling, resource allocation, part reordering, batch and serial number tracking, fleet overview, and productivity tracking capabilities.

SAM gives users an overview of the status, availability, and shelf life (with support for both cure dates and expiry dates) for all spare parts. Batch and serial numbers are linked with documents, and materials set to be used “in house” are automatically registered to the aircraft tail number, to avoid part losses. Minimum levels can be set for parts, and those parts reordered when the number in stock falls below minimum. SAM also supports 3D barcoding.

Users can automatically import maintenance task lists into SAM, and define the part required for each task. Interactions between inventory and work orders allows for ordering parts in “just in time” for maintenance to be carried out, designed to reduce ordering and storage of unnecessary parts and improve cashflow. Work and preparation hours required, and necessary minimum skill levels can also be defined, allowing users to appropriately allocate their staff.

Pricing

Starting from
€500,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Europe, Germany, Middle-East and Africa, United Kingdom

Supported Languages

English

SAM Reviews

Overall rating
4/5
75% positive reviews
1
Excellent
2
Very good
1
Average
0
Poor
0
Terrible
Likka K.

Pleased user from CAMO

Used Daily for 1+ year
Reviewed on 2019/02/06
Review Source: Capterra

I have seen few other programs for maintaining aircrafts and airworthiness but SAM still offers the most widest features and best value for money. There is still couple features where we need other program to support our actions (like communication between workers and scheduling maintenances) but I have already seen progress with these features and hopefully some day in near future we can drop this other program away.

Pros

When you get it, it's pretty easy to use. Also I'm very satisfyid for customers support serivice. I always get answers quickly and they help me to find easiest and the most suitable solution for my issues.

Cons

Sometimes we still have some bugs in you system, but always when reporting them, I'll get directions how to proceed and some hours/days/weeks later (depending on quality of bugs) it's been taken care of.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Michael O.

15 years using SAM in three companies is the best recommendation I can give.

Used Daily for 2+ years
Reviewed on 2016/12/01
Review Source: Capterra

The system works for every company, small as big and can take account for all aspects in a CAMO. Doing my 15 years, working with the system, if a problem occur or a new feature needs (customer request) to be developed, we always had good support and understanding from the support.

Pros

Easy to use and quick to understand. Userfriendly .

Cons

There is no chapter 13 in the training manual.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Coert H.

General

Used Daily for 2+ years
Reviewed on 2019/02/11
Review Source: Capterra

We use SAM for purchase, workorders (without automatic SAM tasks, Stock control, invoice

Pros

Easy stock control, possibility to correct mistakes after printing (Status 9) via admin login

Cons

Task extension possibility's, categories of SB, MOD, AD etc.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Jannie E.

Jannie Engelbrecht Planning manager Safair

Used Daily for 2+ years
Reviewed on 2016/09/14
Review Source: Capterra

I like the system it is user friendly, the system, can support any airline
All camo functions are great

Pros

The support is excellent

Cons

Component positions on the aircraft

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

SAM Pricing

Starting from
€500,00/month
Pricing options
Free Trial
Subscription
Value for money

Pricing is available on inquiry.

SAM Features

  • Inventory Management
  • Invoice Management

  • API
  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Compliance Management
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Document Storage
  • Inventory Tracking
  • Monitoring
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Third Party Integration
  • Workflow Management

Additional information for SAM

Key features of SAM

  • 3D barcoding
  • Automatic task reactivation
  • Batch/serial number tracking
  • Fleet overview
  • Inventory management
  • KPIs
  • Linked documents
  • Maintenance planning
  • Minimum required skill level planning
  • Part reordering
  • Parts needed per task
  • Resource allocation
  • Revision date specification
  • Shelf life controls
  • Task list import
  • Work and preparation hours planning

Benefits

Overview of spare part availability, statuses, and shelf life (cure date or expiry date).

Materials for ‘in house’ use automatically booked to a ‘tail number’ for loss avoidance.

Materials transactions invoiced within SAM and exported to ERP system.

Define required parts, preparation hours, work hours, and minimum required skill levels when planning maintenance tasks.

Tasks are automatically reactivated on specified task revision dates.

SAM FAQs

Below are some frequently asked questions for SAM.

Q. What type of pricing plans does SAM offer?

SAM offers the following pricing plans:

Starting from: €500,00/month

Pricing model: Subscription

Free Trial: Not Available

Pricing is available on inquiry.

Q. What are the main features of SAM?

SAM offers the following features:

  • 3D barcoding
  • Automatic task reactivation
  • Batch/serial number tracking
  • Fleet overview
  • Inventory management
  • KPIs
  • Linked documents
  • Maintenance planning
  • Minimum required skill level planning
  • Part reordering
  • Parts needed per task
  • Resource allocation
  • Revision date specification
  • Shelf life controls
  • Task list import
  • Work and preparation hours planning

Q. Who are the typical users of SAM?

SAM has the following typical customers:

Mid Size Business, Small Business

Q. What languages does SAM support?

SAM supports the following languages:

English

Q. What type of pricing plans does SAM offer?

SAM has the following pricing plans:

Subscription

Q. Does SAM support mobile devices?

We do not have any information about what devices SAM supports

Q. What other apps does SAM integrate with?

We do not have any information about what integrations SAM has

Q. What level of support does SAM offer?

SAM offers the following support options:

Online Support, Phone Support