ERP Software - Process Manufacturers, Chemical Distributors
4.4/5 (35 reviews)Datacor offers two products Chempax - Enterprise Resource Planning (ERP) and eChempax - Customer Relationship Management (CRM) applications that are specifically developed for process manufacturers and chemical distributors. The company has more than 35 years of experience in this market. Chempax has a comprehensive package of applications which are specifically designed to address the challenges of Chemical industry.
Chempax has various core features such as batch/process manufacturing, lab management, plant management, financial management, inventory management, procurement, and regulatory compliance. The software also offers powerful CRM functionalities which allow users to fetch customers data instantly. It allows users access to customers, contacts, sales, order history, notes and more on a real-time basis. Users can not only access the information from web-based desktop CRM application but also from mobile which is specially designed for the smaller screen smartphone devices such as smartphones and tablets.
Pros
The support team is very responsive to our needs (we don't really need them for that much, but when we do need them they are always helpful and knowledgeable).
Cons
We need to buy a new server this year, we would like to see an accelerated investment in a cloud/hosted version of the product to reduce support costs.
Customer Service is great and the support group are extremely knowledgeable about their software and its functionality. Our implementation was very successful.
Pros
Chempax offers a complete solution to your chemical accounting needs. The software is specific to the Chemical Industry thus requiring less customization. Most of the features we desired in an Accounting software was already available. One of my favorite features is the Batch Manufacturing module with the Quality Control features. We eliminated hand written QC manufacturing logs.
Cons
There is nothing that I don't like about the Chempax software. It was the best software purchase we ever made.
Pros
this software is very forgiving. Mistakes are easy to correct where with our previous software, not easy and very confusing. We have very good response to any questions about the software and help is there when we need it.
Cons
There are some issues being talked about....and I believe these will be discussed at the next conference. I do accounts payable and I don't have any issues, other departments may have some with the work they do.
Pros
It is very easy to get modifications done to suit the way you do business. If you have good knowledge about Access Databases then it is very easy to add things to the system without having to use the vendor. There is a yearly conference with open forums and training classes, where Datacor teach how to make changes to the software and also listen to the customers requests for features. Updates and added features are released on almost a weekly basis.
Cons
The licenses are expensive and managing licenses are done per machine and not per user.
Pros
It's easy to learn and self explanatory. However, I wish there was a manual or classes my staff and I could set up for training.
Cons
When searching lots numbers (batches), I would like to see which lot is located to each order in the "Products" tab (near enterprise).
Contact Datacor for pricing information.
The software is specifically designed to address the core challenges of process manufacturing and chemical distribution industry.
CHEMPAX CORE FEATURES
MANUFACTURING
Batch / Process Manufacturing
Lab Management
Quality Control
Plant Maintenance
INVENTORY MANAGEMENT
Inventory Control
Lot / Location Tracking
Warehouse Management System
RF & Barcode Processing
FINANCIAL MANAGEMENT
Accounts Receivable
Accounts Payable
General Ledger / Finance
Forecasting / Budgeting
REGULATORY COMPLIANCE
Shipping Documents
Safety Procedures
SDS - Safety Data Sheets
Labeling Management
Government Reporting
CUSTOMER RELATIONSHIP MANAGEMENT
Customer Portal
Sales Portal
Invoicing
Sales Analysis & Forecasting
Order Entry
Price Management at the Customer Product Level
PROCUREMENT
Scheduling
Purchasing
Material Requirements Planning
Below are some frequently asked questions for Datacor Chempax.
Datacor Chempax offers the following pricing plans:
Pricing model: One Time License, Subscription
Free Trial: Available
Contact Datacor for pricing information.
Datacor Chempax offers the following features:
Datacor Chempax has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Datacor Chempax supports the following languages:
English
Datacor Chempax has the following pricing plans:
One Time License, Subscription
We do not have any information about what devices Datacor Chempax supports
Datacor Chempax integrates with the following applications:
DataTrans WebEDI, Microsoft Outlook
Datacor Chempax offers the following support options:
FAQs, Online Support, Phone Support, Video Tutorials
We have been using Chempax for over 15 years and continue to be very happy with it. The best part of Chempax is that they keep investing in the product. There are new releases coming our on a regular basis as they continue to add new functionality and integrate new technology. Datacor is in the process of a generational transition. They have hired a great new management team to keep the company and the product stable for decades to come. As a customer, we are thrilled to see this stability.