About Demandforce

Demandforce helps businesses automate front office tasks and streamline communications with an all-in-one solution. From automated appointment reminders to robust reputation management, only Demandforce uniquely combines all the features and functionality a business needs to grow, in one place. For more information, or to see a demo, visit www.demandforce.com.

Marketing Communications
Automated Appointment Reminders
Appointment Confirmations
Online Reputation Management
Two-Way Texting
Text Reviews
Consumer Portal
Desktop Notifications

Key benefits of Demandforce

• Demandforce automatically sends appointment reminders and confirmations via email, text and voice message.

• Demandforce automates client communications via email and text message. Surveys, "Thank You" emails, and requests for referrals can be scheduled for sending after appointments have been attended.

• The Demandforce reputation automation application asks customers for reviews and then posts them on the company’s Facebook page and other search engines.

• Demandforce cross-promote companies to other non-competing businesses providing users with the benefit of an Intuit Local website.

• Customers are able to book appointments directly via a business's Facebook page with Demandforce.

Devices

Business size

S M L

Markets

Australia, Canada, United Kingdom, India, United States

Supported Languages

English

Images

Automated appointment reminders reduce the amount of time that your staff needs to spend on the phone. Send reminders via email, text, or voice to streamline communication.
Control exactly where your reviews are sent. Choose from top review sites like Google, Yelp, Facebook, WebMD and more.
Increase revenue by managing customer reviews. Receive real-time alerts when a review of your business is posted online and respond with a reply from our Suggested Replies.
Communicate with your customers via text and choose from a library of suggested responses for quick replies.
Expand your business's online presence by sending automatic review requests to your clients after their appointments. Review requests can be sent through email or text.
View 6 more
Demandforce screenshot: Automated appointment reminders reduce the amount of time that your staff needs to spend on the phone. Send reminders via email, text, or voice to streamline communication. Demandforce screenshot: Control exactly where your reviews are sent. Choose from top review sites like Google, Yelp, Facebook, WebMD and more. Demandforce screenshot: Increase revenue by managing customer reviews. Receive real-time alerts when a review of your business is posted online and respond with a reply from our Suggested Replies. Demandforce screenshot: Communicate with your customers via text and choose from a library of suggested responses for quick replies. Demandforce screenshot: Expand your business's online presence by sending automatic review requests to your clients after their appointments. Review requests can be sent through email or text.

Features

Total features of Demandforce: 27

  • API
  • Alerts/Notifications
  • Appointment Scheduling
  • Batch Communications
  • Calendar Management
  • Call Reminders
  • Campaign Management
  • Communication Management
  • Confirmation/Reminders
  • Customer Database
  • Email Distribution
  • Multi-Channel Communication
  • Newsletter Management
  • Online Booking
  • Personalization
  • Print Management
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Rescheduling
  • Response Management
  • Review Generation
  • Review Monitoring
  • SMS Reminders
  • Social Media Integration
  • Surveys & Feedback
  • Template Management

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Reviews

Overall rating

3,6 /5
(55)
Value for Money
3,1/5
Features
3,5/5
Ease of Use
3,8/5
Customer Support
3,5/5

Already have Demandforce?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 55
Jeffrey S.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My friend and business owner could not be happier!

Reviewed on 2019/03/27

Pros

Very simple and straightforward process to acquire and set up. Demandforce communicated seamlessly with clients who had not been back to the business in a certain time frame and facilitated re-bookings with a large percent of those with that one recall message. Text messaging is powerful and preferred by clients. Facilitates the review process

Cons

Frequency of automated communications may be too much for some customers of businesses. Let them know that there are options for frequency and type of communication.

Response from Demandforce

Hi Jeffrey, thanks for the feedback! We love it when our customers are happy, and it's great that the text messaging feature is working well for your business!

Laura C.
Overall rating
  • Industry: Medical Practice
  • Company size: 51-200 Employees
  • Used Other for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

DemandForce - A Great Tool for Appointment Reminders

Reviewed on 2020/10/08

Overall, DemandForce worked well for a medical practice seeking to provide an easy way to confirm...

Overall, DemandForce worked well for a medical practice seeking to provide an easy way to confirm appointments and send out appointment reminders for patients.

Pros

DemandForce was a great tool to keep our patients informed about their appointments. The platform was easy to use and offered customization options to fit the needs of our large practice. The customer service team was also always quick to respond and troubleshoot problems as they were presented.

Cons

The reporting options were pretty basic and we that's an area that we spend a lot of our time in to learn about what works and what doesn't work for our patients.

Patti P.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

No happy! Recently I have not been able to login on my personal laptop unless I am at the...

Reviewed on 2018/07/26

Pros

If you can log on to the system, it is user friendly. However, currently the changes that have been made make it impossible to do anything outside of your business.

Cons

So, spent 30 mins with customer support to resolve issue, go home try to log on the following day and cannot access either one of my businesses. I am a busy person so it is very frustrating when I have to call in and do all these steps customer service had me doing and then to find out it was a waste of my time. Now I have to find time to call again. I have been using this same computer to log in for years, now it won't work. If I cannot log in away from my business, then I will not need your services anymore. I do all my work away from my business via at home or other locations.

Response from Demandforce

Hi Patti! Thanks so much for your feedback. We love that our software is user friendly! We are always making improvements and have made some changes since you last wrote this review. Check us out at go.demandforce.com!

Stan M.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

demandforce

Reviewed on 2021/01/05

We were able to increase our marketing communications with our patients in a personal and...

We were able to increase our marketing communications with our patients in a personal and effective manner.

Pros

With demandforce the office has increased patient communication in a cost effective way to increase practice revenue

Cons

It took some time to set up to improve communication with existing patients as well as lost patients.

Savannah B.
Overall rating
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Useful software

Reviewed on 2020/08/24

Overall, this software is great. Even if there is something I was unable to figure out, customer...

Overall, this software is great. Even if there is something I was unable to figure out, customer support is very accessible.

Pros

Demand force is a great tool to help manage patient retention, and communication. It saves employees time each day, by confirming appointments. It also provides patients the opportunity to leave a review on our business.

Cons

Some of the features were a little difficult to learn to use, I do think the software could be a little more user friendly.

Showing 5 reviews of 55 Read all reviews

Demandforce FAQs

Below are some frequently asked questions for Demandforce.

Demandforce offers the following pricing plans:

  • Free Trial: Available

Contact Demandforce for pricing information or a quote.

We do not have any information about Demandforce features

Demandforce has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Demandforce supports the following languages:

English

Demandforce supports the following devices:

Demandforce integrates with the following applications:

QuickBooks Online Advanced

Demandforce offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, Chat

Related categories

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