Demandforce

An all-in-one Solution from Demandforce

3,6 /5 (51 reviews) Write a Review!

Demandforce Overview

What is Demandforce?

Demandforce helps businesses automate front office tasks and streamline communications with an all-in-one solution. From automated appointment reminders to robust reputation management, only Demandforce uniquely combines all the features and functionality a business needs to grow, in one place. For more information, or to see a demo, visit www.demandforce.com.

Marketing Communications
Automated Appointment Reminders
Appointment Confirmations
Online Reputation Management
Two-Way Texting
Text Reviews
Consumer Portal
Desktop Notifications

Demandforce Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Demandforce for pricing information or a quote.


Demandforce Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, India
Supported Languages
English

Media

Automated appointment reminders reduce the amount of time that your staff needs to spend on the phone. Send reminders via email, text, or voice to streamline communication.
Control exactly where your reviews are sent. Choose from top review sites like Google, Yelp, Facebook, WebMD and more.
Increase revenue by managing customer reviews. Receive real-time alerts when a review of your business is posted online and respond with a reply from our Suggested Replies.
Communicate with your customers via text and choose from a library of suggested responses for quick replies.
Expand your business's online presence by sending automatic review requests to your clients after their appointments. Review requests can be sent through email or text.
Demandforce screenshot: Automated appointment reminders reduce the amount of time that your staff needs to spend on the phone. Send reminders via email, text, or voice to streamline communication. Demandforce screenshot: Control exactly where your reviews are sent. Choose from top review sites like Google, Yelp, Facebook, WebMD and more. Demandforce screenshot: Increase revenue by managing customer reviews. Receive real-time alerts when a review of your business is posted online and respond with a reply from our Suggested Replies. Demandforce screenshot: Communicate with your customers via text and choose from a library of suggested responses for quick replies. Demandforce screenshot: Expand your business's online presence by sending automatic review requests to your clients after their appointments. Review requests can be sent through email or text.

Demandforce Reviews

Demandforce Reviews

Overall rating
3,6
/
5
Excellent
17

Very good
14

Average
9

Poor
5

Terrible
6

Value for Money
3,2
Features
3,5
Ease of Use
3,8
Customer Support
3,6
61% recommended this app
Jeffrey S.

My friend and business owner could not be happier!


Laura C.

DemandForce - A Great Tool for Appointment Reminders

Overall, DemandForce worked well for a medical practice seeking to provide an easy way to confirm appointments and send out appointment reminders for patients.


Patti P.

No happy! Recently I have not been able to login on my personal laptop unless I am at the...


Savannah B.

Useful software

Overall, this software is great. Even if there is something I was unable to figure out, customer support is very accessible.


Ayla D.

Helpful

Generally I am happy with my DemandForce experience although for the cost I feel there could be some serious improvements to the customization of email and text message templates.


Jeffrey S.
Industry: Health, Wellness & Fitness
Company size: 11-50 Employees

My friend and business owner could not be happier!

Used Daily for 2+ years
Reviewed on 2019/03/27
Review Source: Capterra

Pros

Very simple and straightforward process to acquire and set up. Demandforce communicated seamlessly with clients who had not been back to the business in a certain time frame and facilitated re-bookings with a large percent of those with that one recall message. Text messaging is powerful and preferred by clients. Facilitates the review process

Cons

Frequency of automated communications may be too much for some customers of businesses. Let them know that there are options for frequency and type of communication.

Response from Demandforce

Hi Jeffrey, thanks for the feedback! We love it when our customers are happy, and it's great that the text messaging feature is working well for your business!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Laura C.
Industry: Medical Practice
Company size: 51-200 Employees

DemandForce - A Great Tool for Appointment Reminders

Used Other for 2+ years
Reviewed on 2020/10/08
Review Source: Capterra

Overall, DemandForce worked well for a medical practice seeking to provide an easy way to confirm appointments and send out appointment reminders for patients.

Pros

DemandForce was a great tool to keep our patients informed about their appointments. The platform was easy to use and offered customization options to fit the needs of our large practice. The customer service team was also always quick to respond and troubleshoot problems as they were presented.

Cons

The reporting options were pretty basic and we that's an area that we spend a lot of our time in to learn about what works and what doesn't work for our patients.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Patti P.

No happy! Recently I have not been able to login on my personal laptop unless I am at the business.

Used Daily for 2+ years
Reviewed on 2018/07/26
Review Source: Capterra

Pros

If you can log on to the system, it is user friendly. However, currently the changes that have been made make it impossible to do anything outside of your business.

Cons

So, spent 30 mins with customer support to resolve issue, go home try to log on the following day and cannot access either one of my businesses. I am a busy person so it is very frustrating when I have to call in and do all these steps customer service had me doing and then to find out it was a waste of my time. Now I have to find time to call again. I have been using this same computer to log in for years, now it won't work. If I cannot log in away from my business, then I will not need your services anymore. I do all my work away from my business via at home or other locations.

Response from Demandforce

Hi Patti! Thanks so much for your feedback. We love that our software is user friendly! We are always making improvements and have made some changes since you last wrote this review. Check us out at go.demandforce.com!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Savannah B.
Industry: Medical Practice
Company size: 2-10 Employees

Useful software

Used Daily for 2+ years
Reviewed on 2020/08/24
Review Source: Capterra

Overall, this software is great. Even if there is something I was unable to figure out, customer support is very accessible.

Pros

Demand force is a great tool to help manage patient retention, and communication. It saves employees time each day, by confirming appointments. It also provides patients the opportunity to leave a review on our business.

Cons

Some of the features were a little difficult to learn to use, I do think the software could be a little more user friendly.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Ayla D.
Industry: Cosmetics
Company size: Self Employed

Helpful

Used Daily for 2+ years
Reviewed on 2020/01/18
Review Source: Capterra

Generally I am happy with my DemandForce experience although for the cost I feel there could be some serious improvements to the customization of email and text message templates.

Pros

The automatic email and text messages that are sent to my clients. Such as the campaigns that help remind clients when they are due to come in again. Birthday emails, etc.

Cons

Editing and designing emails and text messages could be easier and more customizable. I’ve had difficulty recently adding photos to my emails, which is a huge negative. I had to contact customer service and the representative had to add the images for me. Not ok! Very frustrating. This should be an easy function.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

User recommendation
7,2/10
Based on 51 user ratings
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Demandforce Pricing

Demandforce Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Demandforce for pricing information or a quote.

Contact Demandforce for pricing information or a quote.

Value for Money
3,2/5
Based on 51 user ratings
Compare value for money rating with alternatives
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Demandforce Features

Demandforce Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Calendar Management
Contact Management
Custom Fields
Customer Database
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Electronic Payments
Email Integration
Real Time Data
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
3,5/5
Based on 51 user ratings
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Categories

Additional information for Demandforce

Additional information for Demandforce

Key features of Demandforce

  • Automatic notifications
  • Automatic reminders
  • Calendar management
  • Client database
  • Communication management
  • Connects with Facebook
  • Email finder
  • Email marketing
  • Newsletter management
  • Online reviews
  • Online scheduling
  • Personalized postcards
  • Real-time updates
  • Referral program
  • Review management
  • Surveys & feedback

Benefits

• Demandforce automatically sends appointment reminders and confirmations via email, text and voice message.

• Demandforce automates client communications via email and text message. Surveys, "Thank You" emails, and requests for referrals can be scheduled for sending after appointments have been attended.

• The Demandforce reputation automation application asks customers for reviews and then posts them on the company’s Facebook page and other search engines.

• Demandforce cross-promote companies to other non-competing businesses providing users with the benefit of an Intuit Local website.

• Customers are able to book appointments directly via a business's Facebook page with Demandforce.

Demandforce FAQs

Demandforce FAQs

Below are some frequently asked questions for Demandforce.

Q. What type of pricing plans does Demandforce offer?

Demandforce offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Contact Demandforce for pricing information or a quote.

Q. What are the main features of Demandforce?

Demandforce offers the following features:

  • Automatic notifications
  • Automatic reminders
  • Calendar management
  • Client database
  • Communication management
  • Connects with Facebook
  • Email finder
  • Email marketing
  • Newsletter management
  • Online reviews
  • Online scheduling
  • Personalized postcards
  • Real-time updates
  • Referral program
  • Review management
  • Surveys & feedback

Q. Who are the typical users of Demandforce?

Demandforce has the following typical customers:

Small Business, Mid Size Business

Q. What languages does Demandforce support?

Demandforce supports the following languages:

English

Q. What type of pricing plans does Demandforce offer?

Demandforce has the following pricing plans:

Subscription

Q. Does Demandforce support mobile devices?

We do not have any information about what devices Demandforce supports

Q. What other apps does Demandforce integrate with?

Demandforce integrates with the following applications:

123Pet Software, ALLDATA, Book4Time, DrChrono, QuickBooks Online Advanced, Salon Iris, truDigital Signage

Q. What level of support does Demandforce offer?

Demandforce offers the following support options:

FAQs, Forum, Online Support, Phone Support