RentWorks

4.5 (125)
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Car rental software with front counter and back office tools

About RentWorks

RentWorks is a car rental software that provides essential business tools for car rental companies, service loaner departments and dealerships worldwide, from the front counter to the back office. The solution is PA-DSS certified and can be installed on premises or hosted in the cloud.

RentWorks offers a fully customizable dashboard with four essential sections that enable users to monitor critical business statistics such as the number of reservations due to arrive, vehicles being returned, and fleet utilization. Users can check reservations and availability, as well as create renter and customer files for storing basic information including credit cards, car type, coverages and special charges. Users can also look up transaction histories by phone number, name, corporate affiliation, VIP number or credit card swipe.

RentWorks offers software integrations such as credit card processing, web reservations and claims management. Hardware integrations include signature pads, drivers license cameras, and chip & pin devices. RentWorks also offers various productivity modules including internal e-mail and messaging, time clock, and employee performance/incentive tracking.

Back office modules include accident claim tracking and accounting that can be utilized with several integrations like QuickBooks and Excel. RentWorks also offers a multitude of fleet and management reports as well as various inquiries including cash drawer, contract, credit card, and extensions. RentWorks manages a nightly backup of customer data and with a standard support plan, and users receive free periodic software updates and upgrades.


Key benefits of RentWorks

RentWork’s cash drawer reconciliation module enables users to link cash drawers to a counter agent and setup a starting balance for a drawer, as well as allow for petty cash items and cash balances by shift.

RentWorks supports all types of rates including tiered rates, period rates, and slot rates with special quotes for seasonal rates, special events and corporate customers.

The fleet operations and maintenance module maintains detailed vehicle information, such as status and depreciation enables users enter repair orders, costs and alerts, as well as setup maintenance procedures.

With the parking violation module, users can identify responsible renters based on violation date and time, and generate form letters to notify customers.

The RentWorks software enables users to have multiple programs open at the same time, allowing them to switch between programs quickly by clicking through the various tabs.


Images

RentWorks Software - Users can monitor critical business statistics with the dashboard's graphs and gauges using RentWorks.
RentWorks Software - Each new program opened in RentWorks creates a new tab allowing users to switch between as they work.
RentWorks Software - The check-out summary screen in RentWorks displays pickup, renter, vehicle and deposit information.
RentWorks Software - RentWorks' check-out driver screen displays reward information as well as license and insurance information, and the charge summary.
RentWorks Software - Once the users tab past the fuel gauge, charges are calculated automatically in RentWorks.
RentWorks Software - The reservation planner allows users to assign vehicles to reservations using a multi-colored chart.
RentWorks Software - The rates & availability inquiry in RentWorks graphically displays the number of vehicles available, and allows for rate shopping.
RentWorks Software - RentWorks retains customer’s insurance details and allows multiple bill-to companies and multiple bill-to rates.
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RentWorks video
RentWorks Software - Users can monitor critical business statistics with the dashboard's graphs and gauges using RentWorks.
RentWorks Software - Each new program opened in RentWorks creates a new tab allowing users to switch between as they work.
RentWorks Software - The check-out summary screen in RentWorks displays pickup, renter, vehicle and deposit information.
RentWorks Software - RentWorks' check-out driver screen displays reward information as well as license and insurance information, and the charge summary.
RentWorks Software - Once the users tab past the fuel gauge, charges are calculated automatically in RentWorks.
RentWorks Software - The reservation planner allows users to assign vehicles to reservations using a multi-colored chart.
RentWorks Software - The rates & availability inquiry in RentWorks graphically displays the number of vehicles available, and allows for rate shopping.
RentWorks Software - RentWorks retains customer’s insurance details and allows multiple bill-to companies and multiple bill-to rates.

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Reviews

Overall rating

4.5 /5
(125)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.3/5
Customer Support
4.5/5

Already have RentWorks?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 125
Danielle
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

RW Overview

Reviewed on 2016/12/16

RW has allowed us to get rid of manual processes in regards to Wizard flowing into our accounting...

RW has allowed us to get rid of manual processes in regards to Wizard flowing into our accounting program, which is great. It does still seem to have quite a few glitches which are why I didn't give it 5 stars. The data often gets backlogged and when working in RW and I need to contact support regularly to fix issues. Working with Louise has been great, she is very helpful but when she is gone it can be difficult to find the right person.

Response from Bluebird Auto Rental Systems

Hello Danielle ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product.
Thank you for choosing Bluebird Auto Rental Systems.
By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

Dan
Overall rating
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Happy user

Reviewed on 2016/12/09

So far working well. Support is the best. Always have room for improvement but overall I'm happy....

So far working well. Support is the best. Always have room for improvement but overall I'm happy. Cannot comment the price because I never have chance to compare. But I don't need to compare anyway.

Pros

Help my business

Cons

Can do better on order procedure like AUTO SAVE after the typing instead of click save. Is time wasting when you forget to click save and customer waiting in front of you.

Response from Bluebird Auto Rental Systems

Hello Dan ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product.
Thank you for choosing Bluebird Auto Rental Systems.
By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

Tina
Overall rating
  • Industry: Accounting
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Rentworks review from the accounting department

Reviewed on 2016/12/09

I can't talk about the operations side. In accounting, we use RW for posting revenue, Fleet...

I can't talk about the operations side. In accounting, we use RW for posting revenue, Fleet depreciation, additions, dispositions, accrual and revenue reports. We post depreciation in Rentworks. If you ever want to reverse the posted depreciation, there is no reversal of the posting.
Fleet depreciation has a handful of units that were sold many months/years ago and we have to manually remove them from the Excel download and Bluebird has not been able to clear those units for us.
Accrual report does not work and Bluebird has been working on it for many months but have not heard from them. If a unit has been rented out in the current month and closes on the following month, the report gives one day's less accrual. In our case, the gasoline revenue had overstated revenue, some of them were 200-300% overstated. The resolution is still pending. We have found a different way of doing the accrual which is time-consuming but, at least, the accrual amount is correct.
We use our own accounting software. The revenue is posted into the accounting software. The detailed daily business report does not tie to the summary daily business report in RW and RW wants us to find the reason. I told them that I don't know what the summary report is made of and it is for them to figure it out but have had no response since then.

There is no Revenue report to provide the actually posted revenue along with the taxes.
Each revenue report gives different results. This is the biggest drawback that we have found and it is very frustrating. I hope that Bluebird understands the importance of it. I always find a push back from them.

Response from Bluebird Auto Rental Systems

Thank you for your input, Tina. As you may know, we have created new reports to meet the requirement for your Accounting Software.

Keep those suggestions coming!

Andy
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Rentworks user - St. John's, NL, Canada

Reviewed on 2016/12/16

Overall Rentworks is a good product in terms of productivity and features. I would just like to...

Overall Rentworks is a good product in terms of productivity and features. I would just like to suggest a couple of minor improvements:

1) Allow a larger window and/or full-screen display. Right now the window has a limited resolution that is not up to the standards of modern LCD monitors. You could fit a lot more information on one screen if it was larger.

2) Improve and streamline the installation process.

Response from Bluebird Auto Rental Systems

Hello Andy ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product.
Thank you for choosing Bluebird Auto Rental Systems.
By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

Wesley
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Software

Reviewed on 2016/12/09

We like all the aspects of the software easy to use and train staff. We would like to see full...

We like all the aspects of the software easy to use and train staff. We would like to see full screen and more color codes.

Pros

Easy to use

Cons

Not full screen

Response from Bluebird Auto Rental Systems

HelloWesley ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product.
Thank you for choosing Bluebird Auto Rental Systems.
By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

Showing 5 reviews of 125 Read all reviews

RentWorks FAQs

Below are some frequently asked questions for RentWorks.

RentWorks offers the following pricing plans:

  • Free Trial: Not Available

Hosted deployment (web-based) A non-refundable start-up fee for each user, plus an ongoing flat or per transaction fee. In addition, there is a monthly hosting fee for the secure network infrastructure provided by Amazon. The monthly fees include Bluebird support, nightly backups with 28-day retention, and free service pack updates. Contact Bluebird Auto Rental Systems for detailed pricing.

RentWorks has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

RentWorks supports the following languages:

Chinese, English, French, German, Japanese, Korean, Russian, Spanish

RentWorks supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

RentWorks integrates with the following applications:

Microsoft Excel, Microsoft Word

RentWorks offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for RentWorks.