Volunteer Impact
About Volunteer Impact
Volunteer Impact is a volunteer management software that helps both large national and regional organizations to recruit, track, and schedule volunteers across a variety of sectors within five countries. Industries include social service, health, environmental, animal welfare, sporting events, and festivals.
Volunteer Impact users can collect information on volunteers and use a chart to track each volunteer's availability. To better match volunteers to a role, users can check boxes that mark their interests. Volunteers applying online land directly into the organization’s Volunteer Impact account for reviewing and processing. Users can configure their settings to be notified by email whenever there is a new applicant, as well as send the applicants a personalized automated email upon form completion. Application questions are unlimited and can be customized.
Volunteer profiles consolidate all personal information including responses to application questions, uploaded documents such as background check results and certificates, as well as qualifications. Users can communicate with volunteers via email directly from their profile or send an internal private message for them to see once they login. Users can easily assign volunteers to shifts and view their schedule in list and calendar format.
Organizations can view reports related to a particular volunteer’s contributions as well as their feedback and outputs from shifts. All data can be exported to Excel for more advanced reporting. Volunteer Impact portals are accessible via any device connected to the internet with a web browser. Volunteer Impact can be personalized and branded with the organization's logo and colors.
Key benefits of Volunteer Impact
Configurations allow for an unlimited number of administrations with an option for limited access to various areas of the software.
Volunteers can self schedule if they have the right credentials, trainings or prerequisites etc. Administrators can schedule volunteers in a variety of formats including one-off, occasional, seasonal, ongoing volunteers and/or groups, as well as permit pre-qualified users to self-schedule.
Feedback forms collect output and anecdotal data for reporting on organizational accomplishments.
Volunteer Impact’s visual reports include data such as volunteer numbers, hours, accomplishments and demographics, and can be exported to Excel.
Our professional data protection includes data and password encryption in transit and at rest, and continuous server monitoring for intrusion prevention and attempts
Images
Not sure about Volunteer Impact?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Bloomerang Volunteer
Rosterfy
VolunteerMatters
Duplie
Reviews
Already have Volunteer Impact?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Nonprofit Organization Management
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Connect your new and existing volunteers with your organisation easily and schedule opportuniti...
Reviewed on 2021/01/09
The system has been easy to setup and use and manage by people with a wide range of technical...
The system has been easy to setup and use and manage by people with a wide range of technical skills. Volunteer acceptance has been high and feedback positive. It has enabled our organisations to connect through a digital platform and connect with new and existing volunteers in a manner which suits their lifestyle.
Pros
The Volunteer Impact module in the Better impact platform ticks many boxes for core volunteer management. It allows the volunteers to easily login to a portal and manage their schedules and opportunities.
Good management of qualifications and expiry dates like child protection and first aid.
For event setup there are 3 or 4 different types of schedules that can be setup to handle the vast majority of cases. Volunteers can be auto acepted to the event or reviewed. Wait lists can be created and event items hidden when they reach capacity.
The system can also use qualifications to show or hide certain events from people who are or are not qualified for the event item.
It also has the functionality to facilitate online training and learning with a simple module based approach.
From a volunteer management point of view it has good visibility of the onboarding process of new volunteers and easy customisation of the application forms. Application forms can have custom fields and custom grouping of fields. Custom fields can be free text and dropdowns and other types as well. It comes with the flexibility of having three unique application forms feeding into the system. There is a strong API function to access the volunteer data and integrate this into other systems.
Another great feature for new users is the full functionality of the trial for 30 days.
Cons
You really have to drill down really deep to find any challenges with this product. It is steadily evolving balancing the desire for all functionality from end users with maintaining its ease of use.
If we are looking at small things the application form does not have depencies between fields for example if dropdown 1 is value A then don't show text field 2.
There are a few small enhancements I would like to see in the learning management component but as this is not the core strength it is expected that over time this will be improved as it is used more.
This product can be up and running in test environment the same day as configuration and fine tuning over the next few days
- Industry: Pharmaceuticals
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
World's number one volunteer management tool - does everything what others do in a very good...
Reviewed on 2022/12/08
Our goal was to recruit, screen test, engage and retain our volunteers for an event that we were...
Our goal was to recruit, screen test, engage and retain our volunteers for an event that we were organising all in one place and Volunteer impact has done an excellent job for us brining excellent value to the business.
Pros
I simply became a fan of Volunteer impact after comparing it with others in the market Volunteer impact by better impact is the best volunteer management platform which comes at a great price that no one in the market can beat. They charge per volunteer which is also great. The mobile app is amazing and we love the scheduling and attendance tracking feature within the platform helped us a lot.
Cons
The focus of the company is only on charities and not-for-profit organisations although it does work for all other organisations, I think the company should diversify its personas to target as some other industries can gain benefits from such an amazing platform.
Response from Better Impact
Thank you Shoaib. We appreciate you taking the time to share your experiences.
You are not the only one who has commented about the pricing and pricing policies of other platforms. We believe in pricing transparency and I am glad that this helped as you vetted various systems.
We'll put some thought into your suggestion about branching out more into additional market segments.
- Industry: Recreational Facilities & Services
- Company size: 11–50 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Good for keeping track of volunteers that can help with specific projects
Reviewed on 2023/10/20
Pros
I love that we can have volunteers sign up for very specific projects as opposed to just general help. We do work with boats which might mean working with a group of kids learning to sail or helping step a mast. It's nice to have a specific arena to reach out to and not have to worry a mix of folks who might not feel comfortable helping with certain things.
Cons
It's a little tough to figure out email communication. Sometimes I struggle to remember how to notify people of something and by selecting one option, it removes them from a list before I can email them. It's fine once you figure out but was a decent learning curve.
- Industry: Pharmaceuticals
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The product is amazing for the price
Reviewed on 2023/01/13
It is an excellent choice for charities, not-for-profits or any other businesses to have a VMS that...
It is an excellent choice for charities, not-for-profits or any other businesses to have a VMS that can be highly customisable and offers excellent services.
Pros
1. The pricing is the best as they offer exactly the same product for which you will pay 50x extra than others2. Great customer support3. Easy to use and great UX/UI
Cons
The only one I can think of was it is limited for volunteers, for event category or paid staff there are no options
Alternatives Considered
Bloomerang VolunteerReasons for Choosing Volunteer Impact
They offer the same product costing us more than 20000 a year whereas BetterImpact charges under 500Switched From
RosterfyReasons for Switching to Volunteer Impact
Better price and features- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Volunteer Impact Review
Reviewed on 2024/04/10
My experience was good, the platform was great, only the cost was why we cancelled our subscription.
My experience was good, the platform was great, only the cost was why we cancelled our subscription.
Pros
user friendly, meets the needs of volunteer management.
Cons
The cost was rather high for us as a charitable organization. We ended up cancelling our subscription as another platform offered the same thing customized for free.
Volunteer Impact FAQs
Below are some frequently asked questions for Volunteer Impact.Q. What type of pricing plans does Volunteer Impact offer?
Volunteer Impact offers the following pricing plans:
- Starting from: US$288.00/year
- Pricing model: Subscription
- Free Trial: Available
Unlimited administrators (does not affect price) Subscription based on the number of volunteers (not billed for archived volunteers) and if applicable, the number of locations
Q. Who are the typical users of Volunteer Impact?
Volunteer Impact has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Volunteer Impact support?
Volunteer Impact supports the following languages:
English, French, Portuguese, Spanish
Q. Does Volunteer Impact support mobile devices?
Volunteer Impact supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Volunteer Impact integrate with?
Volunteer Impact integrates with the following applications:
Meta for Business, Microsoft Excel, Sterling, Twitter/X
Q. What level of support does Volunteer Impact offer?
Volunteer Impact offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Volunteer Impact.
Volunteer Management Software
