Ticketleap

Complete event promotion, ticket sales and check-in solution

About Ticketleap

Ticketleap is a web-based event-ticketing platform spanning the full process of promotion, payment and check-in. From a centralized administrator dashboard, account users of multiple permission levels can begin marketing new events online with rich site building tools. Ticketleap Event pages are created from a library of fully customizable templates, changing theme colors and adding logos or background images to match existing branding. Automatically responsive for mobile devices, organizers can show patrons an upcoming events calendar while inviting reserved seating for custom venue plans via a drag and drop-based seating builder. List multiple ticket prices before accepting credit card transactions securely using Ticketleap’s integrated merchant service or through PayPal and Authorize.net.

In addition, events can be promoted extensively using techniques such as discount codes, embeddable buttons, ticketing widgets and social sharing. Tracking codes can then be applied to send click and sales data back to Ticketleap’s dashboard, where administrators can add event waivers and send email communications directly to customers. Support from companion mobile apps for iOS and Android also provide remote check-in facilities on event day itself, including QR code scanning, card swiping, printing and unique Selfie Ticket creation.

Key benefits of Ticketleap

  • Build a professional-looking events page based on template or custom designs, adding logos, background images, an event calendar and seating plan.
  • Promote events with tools such as discount codes, embedded ticketing buttons, tracking codes, social network integration and customizable email campaigns.
  • Ticketleap’s administration dashboard feeds back sales data and enables account users of all levels set multiple ticket types, prices and event waivers.
  • Allow patrons to purchase tickets online by accepting secure credit card transactions using Ticketleap’s own merchant service or via PayPal and Authorize.net.
  • Check-in attendees on the door with QR code scanning via the companion iOS/Android apps and allow attendees to create unique Selfie Tickets.
  • Devices

    Business size

    S M L

    Markets

    United States, Canada, United Kingdom, Australia, Mexico

    Supported Languages

    English

    Images

    Ticketleap for Android showing check in screen and QR scanner
    Ticketleap for Android showing your ticket screen
    Ticketleap for iOS showing check in screen on iPad
    Ticketleap for iOS showing sell tickets screen on iPad
    Ticketleap showing complete ticketing system running across multiple devices
    Ticketleap showing example event websites on multiple devices
    View 7 more
    Ticketleap video
    Ticketleap video
    Ticketleap screenshot: Ticketleap for Android showing check in screen and QR scanner Ticketleap screenshot: Ticketleap for Android showing your ticket screen Ticketleap screenshot: Ticketleap for iOS showing check in screen on iPad Ticketleap screenshot: Ticketleap for iOS showing sell tickets screen on iPad Ticketleap screenshot: Ticketleap showing complete ticketing system running across multiple devices Ticketleap screenshot: Ticketleap showing example event websites on multiple devices

    Features

    Total features of Ticketleap: 14

    • API
    • Activity Dashboard
    • Barcode Scanning
    • Customizable Branding
    • Customizable Templates
    • Discount Management
    • Electronic Payments
    • Email Distribution
    • Event Calendar
    • Mobile Integration
    • Multiple User Accounts
    • Support Ticket Management
    • Web Forms
    • Website Integration

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    Reviews

    Overall rating

    4,4 /5
    (13)
    Value for Money
    4,4/5
    Features
    4,4/5
    Ease of Use
    4,5/5
    Customer Support
    4,2/5

    Already have Ticketleap?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 13
    Chad M.
    Overall rating
    • Industry: Education Management
    • Company size: 201-500 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Very solid solution for ticketing for a non-profit community theater

    Reviewed on 2018/02/01

    Very effective solution for us. The support is quick and helpful. There are some minor issues that...

    Very effective solution for us. The support is quick and helpful. There are some minor issues that do not fit with our business model but they can be fairly painless overcome with work arounds.

    Pros

    The ability to have multiple users with box office access, the quick check-in system, and the overall quality of the experience are excellent. Inventory management is a plus. Pricing is very reasonable and competitive. Presentation of events is well done.

    Cons

    Difficult to do reservations that are paid at the door. URLs are by nature a little clunky but not hard to link to.

    Louise A.
    Overall rating
    • Industry: Hospitality
    • Company size: 11-50 Employees
    • Used Other for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Good value

    Reviewed on 2020/10/07

    Great option for my business and events. Perfect for $5 tickets or less with their low flat rate...

    Great option for my business and events. Perfect for $5 tickets or less with their low flat rate fee. Stands up right along with other ticket sites such as eventbrite.

    Pros

    I liked the flat rate low fee for tickets $5 and under. This was what drew me towards utilizing this app. Easy to create an event. Easy to navigate and also to check the guests in at the door. Also like the option of promo codes if you want to give away some promo tickets.

    Cons

    I don't remember too much that I didn't like. The fees do get a little expensive with more expensive tickets much like other ticketing sites.

    Heather C.
    Overall rating
    • Industry: Online Media
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    They forced us to cancel our event

    Reviewed on 2020/04/30

    Their customer service kept stating contact instead of helping out their client. I spoke to three...

    Their customer service kept stating contact instead of helping out their client. I spoke to three different employees while trying to work out a solution and each time I called they told me a different story. I do not recommend anyone uses this company. They are all about money, and not about the small businesses that support them.

    Pros

    Ease for members of my organization to purchase tickets - although it’s not that difficult to type a name and credit card number.

    Cons

    I do not like that this company decided to cancel their fast pay option which sends us our money weekly. They told us they would now be paying us after our event takes places which means we had to cancel it as the venue requires payment up front.

    Glen J.
    Overall rating
    • Industry: Performing Arts
    • Company size: 2-10 Employees
    • Used Other for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    I like it a lot.

    Reviewed on 2019/07/06

    It's been really positive.

    It's been really positive.

    Pros

    TicketLeap has a shopping cart *and* recurring event support. If a patron wants to buy tickets for multiple performances of the same show, across multiple dates or times, TicketLeap lets you select everything you want and enter your payment information just once. It's not the cheapest, but it does what I need. Every year I take another look around at what's available, in case I've missed something prettier or cooler or cheaper, but I end up staying with TicketLeap. It's also easy to refund tickets for people that made mistakes. I think I've swapped performances for people too. And -- I've done discounted advance cash sales and sent the buyers tickets via the management back end, and was not charged a fee.

    Cons

    I don't recall having any particular complaints.

    Caitlin K.
    Overall rating
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Easy, User friendly & Beautiful Event Management System

    Reviewed on 2017/09/05

    Pros

    I love the easy, visual, drag and drop event page editor. It has simple yet elegant design features (choose your event page color of choice, upload an image, draft your event description and tagline, input your event hashtag to pull in your instagram & twitter feed, etc.). I also love that it is super easy to create coupon codes for specific events, export spreadsheets of attendees, and include customized event questions (anything you want with multiple question field options). I've also experienced great customer service- very relational and helpful phone calls with little to no wait time.

    Cons

    Ticketleap is made for events that are on one date (not a span of multiple dates) so you have to get a little creative when it comes to dates for longer events (like conferences, etc).

    Showing 5 reviews of 13 Read all reviews

    Ticketleap FAQs

    Below are some frequently asked questions for Ticketleap.

    Ticketleap offers the following pricing plans:

    • Starting from: US$1,00
    • Pricing model: Subscription
    • Free Trial: Not Available

    Online Ticketleap fee: $1 + 2% of ticket price Credit card fee: 3% (with Ticketleap Payments) On-site fee: $0 Free ticket events: FREE

    Ticketleap offers the following features:

    • Accept ticketing transactions with a choice of merchants
    • Add branding and logos to fully customizable event sites
    • Administration dashboard provides user account access
    • Build professional event websites from templated designs
    • Check-in event attendees with QR code scanning
    • Companion Ticketleap apps for iOS and Android
    • Create registration forms and seating reservation plans
    • Embed links and widgets into existing event sites
    • Offer and apply promotional discount codes
    • Sell, issue, print and scan tickets for scheduled events
    • Send customizable email blasts to ticket buyers
    • Setup multiple administrator and user accounts
    • Show an event calendar to schedule upcoming dates

    Ticketleap has the following typical customers:

    Small Business, Public Administrations, Mid Size Business

    Ticketleap supports the following languages:

    English

    Ticketleap supports the following devices:

    Android, iPhone, iPad

    Ticketleap integrates with the following applications:

    Authorize.net, PayPal

    Ticketleap offers the following support options:

    Phone Support, Online Support, Knowledge Base, Video Tutorials

    Related categories

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