Telecom Expense Management

Telecom and wireless expense management

About Telecom Expense Management

Telecom Expense Management by Calero is an expense management platform for both fixed-line and wireless or mobile telecom expenses, designed to assist users in managing expenses associated with usage and assets across their full lifecycle, from requisition through to retirement and replacement.

Telecom Expense Management includes Calero’s InSight Analytics tool, which gives users an overview of all their expense data, using graphs and charts, and users can dynamically filter data in real time by clicking on or drawing a ‘lasso’ around the data points they are interested in. Fixed line and mobile charges are both broken down by month or period and by charge type, with options to view the top billing numbers, charges per provider, and exceptions for equipment charges, directory assistance charges, and international call spend.

Key benefits of Telecom Expense Management

Processing for both paper and electronic invoices can be automated, with loading, charge allocation, payment approvals, and support for integrating external accounting systems.

Centralized asset database and asset management processes, including requisition, purchase tracking, warranty management, retirement, and replacement.

Automation of cost allocation and chargebacks for shared services, based on usage data.

InSight Analytics provides visual representations of all fixed and wireless telecom data, allowing users to dynamically filter data in real time, and drill into key data points to identify cost saving opportunities.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

Telecom Expense Management includes Calero's InSight Analytics tool, allowing users a full overview of their expenses
Users can filter the data in Telecom Expense Management by selecting an option from the menu, or by clicking on a specific data point
Users can also 'lasso' the data they are interested in to drill deeper into those specific data points with Telecom Expense Manager
Telecom Expense Management can break down usage data by billing number
Full charge details across multiple invoices can also be viewed in Telecom Expense Manager
Telecom Expense Management also reports on charges for mobile or wireless spend
Mobile charges can also be broken down in Telecom Expense Management
Users can manage charges by exception in Telecom Expense Management, for equipment charges, international calls, and directory assistance charges
Telecom Expense Management includes a browser-like search function
Graphs and charts produced by Telecom Expense Management can be exported as PDFs
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Telecom Expense Management video
Telecom Expense Management screenshot: Telecom Expense Management includes Calero's InSight Analytics tool, allowing users a full overview of their expenses Telecom Expense Management screenshot: Users can filter the data in Telecom Expense Management by selecting an option from the menu, or by clicking on a specific data point Telecom Expense Management screenshot: Users can also 'lasso' the data they are interested in to drill deeper into those specific data points with Telecom Expense Manager Telecom Expense Management screenshot: Telecom Expense Management can break down usage data by billing number Telecom Expense Management screenshot: Full charge details across multiple invoices can also be viewed in Telecom Expense Manager Telecom Expense Management screenshot: Telecom Expense Management also reports on charges for mobile or wireless spend Telecom Expense Management screenshot: Mobile charges can also be broken down in Telecom Expense Management Telecom Expense Management screenshot: Users can manage charges by exception in Telecom Expense Management, for equipment charges, international calls, and directory assistance charges Telecom Expense Management screenshot: Telecom Expense Management includes a browser-like search function Telecom Expense Management screenshot: Graphs and charts produced by Telecom Expense Management can be exported as PDFs

Features

Total features of Telecom Expense Management: 9

  • Accounting Integration
  • Asset Lifecycle Management
  • Asset Management
  • Built-In Database
  • Expense Tracking
  • Inventory Management
  • Invoice Processing
  • Purchasing Management
  • Requisition Management

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Xero

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SAP Concur

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Reviews

Overall rating

4,7 /5
(10)
Value for Money
4,9/5
Features
4,5/5
Ease of Use
4,7/5
Customer Support
4,9/5

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Showing 5 reviews of 10
Keith F.
Overall rating
  • Industry: Education Management
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I'm a believer!!

Reviewed on 2017/01/23

I have used ComView in the last three institutions I've worked over the last 15 years. Incredible...

I have used ComView in the last three institutions I've worked over the last 15 years. Incredible product and incredible support! ComView has saved us thousand of dollars in staff time and has made internal billing reports quick and easy.

Pros

Easy to use, accurate and reliable

Cons

None that I can think of! Great software.

Response from Comview

Thank you, Keith, for being a loyal customer throughout the years. We glad we're doing the right thing by you, and appreciate your business and great review. We look forward to serving you and your Centre College colleagues now and in the future.

Patricia a W.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1 001-5 000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Working with Comview has been excellent. My Sales Rep and Customer Service are always there to...

Reviewed on 2017/12/19

I am able to track Calling patterns on a Weekly to monthly basis.All the Software that I use here ...

I am able to track Calling patterns on a Weekly to monthly basis.All the Software that I use here has worked efficiently. We recently got upgraded to a new Buffer which makes reporting work very well

Pros

When using the CDR software it is very User Friendly. I have pulled up numerous types of Reports which really helped our Departments

Response from Comview

Thank you, Patricia, for the great review and for your continued trust in our software and services. It's a pleasure to server Mather and we're always here for you!

Brian B.
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Great product and business partner

Reviewed on 2017/03/23

We have been using Comview for TEM/WEM for several years now and they are a true partner to your...

We have been using Comview for TEM/WEM for several years now and they are a true partner to your business. Comview is not only an essential tool for our business but also responsible for identifying cost-savings for your organization which everyone can benefit from.

Breck H.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 501-1 000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Information

Reviewed on 2017/01/17

We use the tool to pull CDR records and it works great. Never had any issues and the support has...

We use the tool to pull CDR records and it works great. Never had any issues and the support has been great. We found that the query would include names and general reports won't. We asked if the general reports could have that added and they added into the next release.

Pros

It just works.

Cons

Don't rally have one.

Response from Comview

Breck - Thank you for your kind review and for the confidence you and your colleagues at Central States Funds place in our software and team. We appreciate your business.

Kelli T.
Overall rating
  • Industry: Insurance
  • Company size: 1 001-5 000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Product!

Reviewed on 2016/08/01

Our company has used this product for several years and will continue to use it for many more. The...

Our company has used this product for several years and will continue to use it for many more. The reporting capabilities are excellent and the support for the product is outstanding.

Pros

Wide variety of reports. Our account rep notifies us immediately if one of our sites goes down so we can take action right away.

Cons

I sometimes have difficulty running queries. (user error) However I contact my account rep and he walks me thru the process so I get the information I need.

Response from Comview

Thank you, Kelli, for being a valued customer and for allowing us to be an extension of your team. We truly appreciate your business and that you took the time to share your thoughts. We look forward to serving Shelter long into the future.

Showing 5 reviews of 10 Read all reviews

Telecom Expense Management FAQs

Below are some frequently asked questions for Telecom Expense Management.

Telecom Expense Management offers the following pricing plans:

  • Free Trial: Not Available

Pricing information is available on inquiry.

Telecom Expense Management offers the following features:

  • Asset management
  • Automated cost allocation
  • Centralized asset database
  • Dispute management
  • Financial software integration
  • InSight Analytics
  • Internal chargebacks
  • Inventory management
  • Invoice processing automation
  • Ordering and requisitions
  • Provisioning
  • Purchase tracking
  • Shared services management
  • Telecom expense management
  • Usage analysis & management
  • Wireless expense management

Telecom Expense Management has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Telecom Expense Management supports the following languages:

English

We do not have any information about what devices Telecom Expense Management supports

We do not have any information about what integrations Telecom Expense Management has

Telecom Expense Management offers the following support options:

FAQs, Online Support, Phone Support, Video Tutorials

Related categories

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