LogicGate

LogicGate

Automated Risk and Compliance Processes

4.8/5 (10 reviews)

LogicGate Overview

LogicGate is web-based software that allows businesses to automate risk and compliance operations by visually designing their end-to-end workflows and deploying them as self-contained process applications, without writing a single line of code.

LogicGate makes it easy for organizations to quickly deploy processes to solve common risk and compliance problems using our best practice solution templates. Using LogicGate allows organizations to break free from their reliance on corporate IT by allowing non-technical employees to create self-service solutions.

With LogicGate, users can visually build complex workflows and create custom logic to route tasks. Managers can create processes from scratch using the intuitive UI and application templates that solve a variety of common business issues in areas such as GRC, operations, legal and IT. Pages are designed by creating sections and groupings, then the appropriate task elements are added by using drag and drop.

Once an application is deployed, users receive configurable notifications including information requests, approvals, and document creation. Managers can then track whether work is being performed on-time, as well as spot bottlenecks and issues across the enterprise.

Industries like financial services, healthcare, pharma and life sciences, energy, education and retail, can all benefit from using LogicGate for accurately identifying, assessing, and monitoring business risks, as well as risk action planning and remediation.

Pricing

Starting from
N/A
Pricing options
Free Trial
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

LogicGate Reviews

Overall rating
4.8/5
100% positive reviews
8
Excellent
2
Very good
0
Average
0
Poor
0
Terrible
Mark E.

Logicgate is highly flexible and easy to learn

Used Daily for 1+ year
Reviewed on 2019/05/01
Review Source: Capterra

We are automating testing requests, product development, complaint resolution, and new supplier approvals. We are see better communication and visibility of the process. Also, Logicgate keeps the organization following the defined process and not deviating and ensures all the right people sign-off at the right step. Having a dashboard where each user sees the tasks they need to finish has increased productivity. Teaching new users is easy due to how good the user interface is.

Pros

Logicgate makes it very easy to take a process and automate it without any programming code. You just drag and drop your steps and define a default and alternate paths such as needing to escalate an issue due to a field entry or calculation. It also can have multiple sub-processes within a process and can even define sub-processes of a sub-process which is something I have not found in any other software. Forms are easy to customize and change even while the process is live. There is no need to call a programmer or Logicgate to make changes. Their strength is their focus on enabling each company to make changes within the software without needing to pay a programming fee like most of their competitors. They have also recently improved the dashboard and reporting features.

Cons

Because the software is fairly new, improvements are still being made. Sometimes it has not able to do exactly what is desired but each time they have listened to our problem and feedback. As a result most of the features we asked for have now been implemented in the latest releases.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

Logic Gate as a Compliance Tracking Tool

Used Daily for 6-12 months
Reviewed on 2019/03/07
Review Source: Capterra

LogicGate is the perfect place to track the components of an effective compliance plan.

Pros

I love the flexibility of this software. The administrative user can tailor the details of each workflow to fit very specific requirements. User permissions are also easy to manage.
We are taking full advantage of the ability to customize the work queue layouts and table reports to manage execution and communication of multiple aspects of our compliance operations.

Cons

Action item assignment and tracking is not intuitive. The tool is not meant to be a project management tool, but in the case of internal audits, for example, there is not a clean method to list, assign and track corrective actions. That being said, our customer rep worked closely with us to find a solution within the capabilities of the software to accommodate this requirement.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

5.0/10
Adam C.

LogicGate Embodies Customer Support

Used Daily for 6-12 months
Reviewed on 2019/03/15
Review Source: Capterra

Positive! Once everything is setup, maintaining your repositories is super easy. Whether you're doing document management and want to track revisions, risk assesments and want to do quarterly reviews of an asset at a glance, or procedures for admins to follow; this software does it!

Pros

The people at LogicGate are some of the most responsive and able individuals you will ever work with. Whether email, chat, or phone call; you can always expect them to get back to you within a few minutes. The software itself truly helps create and maintain procedures, audits, and risk assessments. It is easy to use and straight forward to assign evidence requests to outside users, or even users who are not part of the GRC admins.

Cons

The configuration is pretty difficult. The support more than makes up for this, and if a problem occurs they generally update the documentation.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Verified Reviewer

Great Workflow Tool

Used Daily for 6-12 months
Reviewed on 2019/03/07
Review Source: Capterra

LogicGate has been a great asset to implement automated workflows, without having to have a designated IT spend many months building something out. The LogicGate support team is absolutely awesome, they always quickly respond to any questions and are extremely helpful.

Pros

The tool is very flexible to create workflows for many different use cases. The ability to easily make changes in real-time is extremely helpful when building out new processes and procedures.

Cons

There is a steep learning curve to understand how to initially begin building, and the online help center articles do not often go into enough detail to understand how to utilize different functions.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Jeroen V.

Flexible, intuitive GRC platform

Used Weekly for 1-5 months
Reviewed on 2019/06/21
Review Source: Capterra

We started using LogicGate to decentralize risk management and incident management. All users can now always track their risks and submit any incidents.

Pros

LogicGate provides a very flexible platform for modelling business process workflows. It has a very intuitive drag and drop interface, no coding needed. The biggst challenge is knowing what you want. If you get stuck, there is excellent customer support. They focus on getting you to understand their platform, so that you can make modifications yourself. LogicGate sells their platform instead of hours.

Cons

LogicGate is fairly new, so some functionality is still missing or in rare cases not working properly and documentation can be improved. However, they make up with customer support, which is very quick to help resolve the issues and the dev team quickly fixes bugs.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

LogicGate Pricing

Starting from
N/A
Pricing options
Free Trial
Value for money

LogicGate offers a flexible pricing model that aligns with the organizational needs given a specific use case that depends on:

Number of Users: Based on a "per user" basis or across all users in the organization.

Enterprise vs. Single App: users can choose pre-built solutions to customize or have an enterprise license to build as many custom applications necessary.

Where it's Deployed: The secure cloud environment is the most cost efficient, but custom deployments to private clouds can also be performed.

Additional Features: Integrations such as single sign on (SSO), HR systems, or custom configurations.

Enterprise: All the features included for building various custom business applications.

LogicGate Features

  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Auditing
  • Automatic Notifications
  • Drag & Drop Interface
  • Monitoring
  • Workflow Management

  • Alerts / Escalation
  • Application Integration
  • Collaboration Tools
  • Customizable Reporting
  • Data Import/Export
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • SSL Security
  • Third Party Integration

Additional information for LogicGate

Key features of LogicGate

  • Advanced analytics
  • Audio to text
  • Auditing
  • Bottleneck and task performance tracking
  • Business process control
  • Case analytics
  • Case management
  • Collaboration
  • Compliance management
  • Compliance management
  • Corrective actions
  • Create forms
  • Dashboard
  • Data mapping
  • Define user types and access
  • Define workflows
  • Discussion threads
  • Document tracking and management
  • Drag and drop
  • Email notifications
  • FCPA compliance
  • FDA compliance
  • Full text extraction
  • HIPAA compliance
  • Incident management
  • Internal controls
  • Keyword search
  • Monitor performance
  • On-the-fly query designer
  • Operational risk
  • Reports and analytics
  • Risk alerts
  • Risk analytics
  • Risk assessment
  • Route assignments
  • Tailor-made tasks
  • Template library
  • Testing controls
  • Topic clustering

Benefits

LogicGate users can visually design complex business process workflows using the simple drag and drop feature and effectively escalate issues and approvals to the right people.

Users have access to a library of predefined tasks within LogicGate’s task creation module that were generated specifically for regulatory, legal and compliance processes.

Monitor performance and track bottlenecks with LogicGate’s analytics tool and build neat, visual reports in a matter of seconds using the query designer.

LogicGate enables users to view assignments across the organization and delegate authority by defining user types and configuring data access levels.

The network offers a full suite of monitoring and protection features and users can rest assured that private data is safe thanks to LogicGate’s infrastructure with automatic data encryption.

LogicGate FAQs

Below are some frequently asked questions for LogicGate.

Q. What type of pricing plans does LogicGate offer?

LogicGate offers the following pricing plans:

Free Trial: Not Available

LogicGate offers a flexible pricing model that aligns with the organizational needs given a specific use case that depends on:

Number of Users: Based on a "per user" basis or across all users in the organization.

Enterprise vs. Single App: users can choose pre-built solutions to customize or have an enterprise license to build as many custom applications necessary.

Where it's Deployed: The secure cloud environment is the most cost efficient, but custom deployments to private clouds can also be performed.

Additional Features: Integrations such as single sign on (SSO), HR systems, or custom configurations.

Enterprise: All the features included for building various custom business applications.

Q. What are the main features of LogicGate?

LogicGate offers the following features:

  • Advanced analytics
  • Audio to text
  • Auditing
  • Bottleneck and task performance tracking
  • Business process control
  • Case analytics
  • Case management
  • Collaboration
  • Compliance management
  • Compliance management
  • Corrective actions
  • Create forms
  • Dashboard
  • Data mapping
  • Define user types and access
  • Define workflows
  • Discussion threads
  • Document tracking and management
  • Drag and drop
  • Email notifications
  • FCPA compliance
  • FDA compliance
  • Full text extraction
  • HIPAA compliance
  • Incident management
  • Internal controls
  • Keyword search
  • Monitor performance
  • On-the-fly query designer
  • Operational risk
  • Reports and analytics
  • Risk alerts
  • Risk analytics
  • Risk assessment
  • Route assignments
  • Tailor-made tasks
  • Template library
  • Testing controls
  • Topic clustering

Q. Who are the typical users of LogicGate?

LogicGate has the following typical customers:

Large Enterprises, Mid Size Business

Q. What languages does LogicGate support?

LogicGate supports the following languages:

English

Q. What type of pricing plans does LogicGate offer?

We do not have any information about what LogicGate pricing plans

Q. Does LogicGate support mobile devices?

We do not have any information about what devices LogicGate supports

Q. What other apps does LogicGate integrate with?

We do not have any information about what integrations LogicGate has

Q. What level of support does LogicGate offer?

LogicGate offers the following support options:

Online Support, Phone Support

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