--- description: Learn how Captorra can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Captorra Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Lead Management Software](/directory/339/lead-management/software) > [Captorra](/software/103637/captorra) # Captorra Canonical: https://www.getapp.za.com/software/103637/captorra Page: 1 / 2\ Next: [Next page](https://www.getapp.za.com/software/103637/captorra?page=2) > Captorra is a case intake, lead conversion and lead management solution for use by law firms, particularly those focused on mass tort and personal injury > > Verdict: Rated **4.3/5** by 18 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Captorra Captorra offers users over 50 types of intake scripts, with users able to setup unlimited call scripts to run for callers, with data automatically assigned to the new intake. Turn-downs can be automated, with customizable emails sent automatically and the creation of merged turn-down letters. Email marketing lists can be setup for both standard lists, including Newsletters, and custom lists decided by users, as well as email drip campaigns. Integrations with website lead capture, after hours call centers, and third party lead providers allow leads to be automatically imported into the system without the need for manual entry. Customizable dashboards allow users to see a summary of the information most relevant to them, including number of calls, number of sign ups, active intakes, marketing campaign results, follow-ups, and more. Integrated eSignature services allow clients to immediately sign up through their computer, or using a tablet or smartphone. Signup package management process allows users to track whether physical signup packs have been mailed, if they have been returned, and if any follow-up is required. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 18 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 3.3/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Captorra - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$200,00 - **Pricing Details**: Pricing information is available on inquiry. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United Kingdom, United States ## Features - CRM - Campaign Management - Contact Management - Customizable Fields - Customizable Templates - Email Management - Email Marketing - Email Templates - Lead Generation - Lead Management - Task Management ## Support Options - Email/Help Desk - Chat ## Category - [Lead Management Software](https://www.getapp.za.com/directory/339/lead-management/software) ## Related Categories - [Lead Management Software](https://www.getapp.za.com/directory/339/lead-management/software) - [Predictive Lead Scoring Software](https://www.getapp.za.com/directory/678/predictive-lead-scoring/software) ## Alternatives 1. [Bigin by Zoho CRM](https://www.getapp.za.com/software/142099/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 2. [Zoho CRM](https://www.getapp.za.com/software/9908/zoho-crm) — 4.3/5 (6964 reviews) 3. [HubSpot CRM](https://www.getapp.za.com/software/102533/hubspot-crm) — 4.5/5 (4451 reviews) 4. [Kylas Sales CRM](https://www.getapp.za.com/software/2052749/kylas) — 4.8/5 (573 reviews) 5. [Meritto](https://www.getapp.za.com/software/2056186/comprehensive-admission-suite) — 4.6/5 (616 reviews) ## Reviews ### "Very powerful" — 4.0/5 > **Vaidheyar** | *10 January 2019* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Very good software to use and ease to use by any ppl from shopfloor to software giants > > **Cons**: Nothing much to highlight and no complaints ----- ### "Glen Lerner Injury Attorneys LOVES Captorra\!" — 5.0/5 > **Jake** | *01 September 2015* > > PROS: Accountability - Intake and Lead tracking is never easier. All users entries are easily documented and tracked. Entries are date and time stamped, with a very robust AUDIT function on each documented lead or intake. Automation - Certain functions that allow for automation are fantastic. Welcome Letters, Client Information Packages -- all able to be customized to your Firm's specific needs, OR doesn't need to be utilized at all. Compatibility - Works very well with other CRM software - Client Profiles in particular. Web-Based Software - Accessibility for your employees is very high. Have an iPad? Smartphone? Tablet? As long as you have a device with access to the Internet, you have access to Captorra. Simply open any web-browser, go to the specific Captorra URL, and Log-in\! CONS: - While accessible via mobile device, it does not yet have a Mobile App. - Monthly cost of License. EXPERIENCE: We at GLEN LERNER INJURY ATTORNEYS have had a wonderful experience working to bring Captorra to our Firm. We believe that the use of this software, particularly in a company that is experiencing growth like ours, has not only increased the effectiveness of our Intake Department; but has also influenced greatly our ability to teach using the analytics collected during the intake process. Information is the new Gold, and this software will give you your moneys' worth. - Want to know who your superstars in your organization are with Clients? - Want to know (if appropriately collected) what advertising you use is most effective? The information you collect is all on the Front Line of your business: from the Clients themselves. How you analyze and utilize that information is up to you and your business. ADDITIONALLY: The people at Captorra really care. They are trying to bring innovation to the Legal industry, and I believe they will not stop with just Captorra. Even the CONS we have listed are being addressed, and probably won't be in the Cons list much longer. They are open and willing to listen to your needs and concerns, and will help you find a solution that best fits your Firm. ----- ### "Expensive and doesn't do everything they promised" — 2.0/5 > **Stephanie** | *02 October 2019* | Law Practice | Recommendation rating: 3.0/10 > > **Pros**: Docusign Texting directly from the intake screen. Tracking intakes. > > **Cons**: Creates duplicate parties in our case management system (when existing clients have a new case). Supposedly integrates with our CM system (Needles), but it's just a data dump. Much time is spent copying and pasting the data into the correct fields each time an intake is converted to a case. Ease of use - too much training needed to be able to use it. Reports aren't easy and have bugs. I don't even look at them much anymore due to the time it takes and data not always being accurate, or graphs being blank. Cost - for what you actually get and all of the time it was supposed to save, but doesn't. > > We were very excited about Captorra. The concept was exactly what we needed. However after using it for a year now, our employees are still frustrated by it. They want you to buy licenses for each user, which are expensive, so then the rest of our staff doesn't have access to the system if in a pinch and an intake person isn't available. Plus the training needed is extensive, so it's not worth the time of training all of your employees on it. The concept is great and I really wanted it to work, but it just doesn't deliver. The reports are wonky and they don't have the basic reports ready for you that any firm would need. You have to meet with them to request each report and customize it. They preach that the reporting part of it is what makes it the best solution, but then they don't provide the reports out of the box. ----- ### "Happy Customer" — 5.0/5 > **Brittiany** | *17 August 2023* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: Easy to use. Haven't had any issues yet. > > **Cons**: I wish the look of the application was a little more updated. ----- ### "CRM which will keep you going forward with your business" — 4.0/5 > **Verified Reviewer** | *17 February 2022* | Information Technology & Services | Recommendation rating: 6.0/10 > > **Pros**: Captorra is CRM which comes features like document signature integration and allowing you to customize it on a cloud based software to suit your needs. > > **Cons**: I have not had any issues with Captorra on my end. > > Captorra as been a great help in reach of clients. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.za.com/software/103637/captorra?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/103637/captorra) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data