Carecenta

Management SaaS for home care, home infusion & adult daycare

About Carecenta

Carecenta is a business management software for home care, adult day care, and home infusion providers, offering users scheduling, billing, attendance management, HR, payroll, and compliance capabilities.

Carecenta automatically populates compliance records according to the specific regulations of each state, including immigration and background checks on employees. Automatic compliance monitoring allows advanced notification of out-of-compliance employees by email and text message. Multiple levels of security and role management give users control over who can access what data, and Carecenta also includes fraud prevention technologies.

Starts at $0/month for under 5 patients, Carecenta allows for the verification of employee attendance to appointments through both GPS tracking and a multilingual telephony system for employees to phone to clock in or clock out. Billing for all insurance companies is supported, as well as managed long-term care (MLTC) and Medicaid. Multiple invoice forms, including UB-04 and 1500-2012, can be created, and printed timesheets can also be attached to invoices.

Carecenta includes more than 150 real-time reports on scheduling, clients, employees, payroll, and billing, allowing users to see activity in real time. Staff can be notified of changes or critical issues en masse or individually, via phone, text message, or email. Secure in-office messaging and private texting are also included.

Pricing starting from:

US$99,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Carecenta

Key benefits of Carecenta

Electronic attendance verification through GPS or a multilingual telephony system for clocking in and clocking out.

Automated processing of paper timesheets and creation of invoices with associated printed timesheets.

Billing for all insurance providers, managed long-term care (MLTC), and Medicaid, with support for electronic billing.

Automated compliance population, including integrated immigration and background checks, specific to the regulations of each state.

Text and email notification to any employees out of compliance, with automated compliance monitoring and reporting.

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

English

Pricing starting from:

US$99,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Carecenta

Images

Carecenta Software - Carecenta offers users dashboards customized by role
Carecenta Software - Users can view and search for clients in Carecenta, and see any open cases
Carecenta Software - Carecenta allows users to search the availability of employees in the vicinity of a client
Carecenta Software - Users can view employee-specific compliance details on employee profiles in Carecenta
View 4 more
Carecenta Software - Carecenta offers users dashboards customized by role
Carecenta Software - Users can view and search for clients in Carecenta, and see any open cases
Carecenta Software - Carecenta allows users to search the availability of employees in the vicinity of a client
Carecenta Software - Users can view employee-specific compliance details on employee profiles in Carecenta

Features

Total features of Carecenta: 78

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • CNA Tracking
  • Calendar Management
  • Care Plan Management
  • Caregiver Scheduling
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Clinical Care
  • Clock In / Out
  • Communication Management
  • Compliance Management
  • Customizable Forms
  • Customizable Reports
  • Document Management
  • Document Storage
  • EMR/EHR
  • Electronic Signature
  • Employee Management
  • Employee Portal
  • For Activity Departments
  • For Home Care Providers
  • For Nursing Homes
  • Forms Management
  • GPS
  • Geriatric Care
  • HIPAA Compliant
  • Historical Reporting
  • Home Health Care Management
  • Incident Management
  • Insurance Management
  • Invoice Management
  • Job Scheduling
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Nursing Forms Tracking
  • Patient Records Management
  • Payroll Management
  • Planning Tools
  • Point of Care System
  • Progress Tracking
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Referral Tracking
  • Rehabilitation Management
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Scheduling
  • Self Service Portal
  • Staff Scheduling
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Time Tracking by Client
  • Transaction Management
  • User Management
  • Workflow Management

Alternatives

Rosemark

4,7
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AxisCare

4,6
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AxisCare is a web-based scheduling and management solution with marketing and other functionalities that are designed...

Daycenta

5
#3 Alternative to Carecenta
Daycenta is a management software solution for Medical and Non-Medical Social Adult Day Care Centers

AlayaCare

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#4 Alternative to Carecenta
AlayaCare’s unique home care software offers a complete solution to manage the entire client lifecycle in a secure,...

Reviews

Overall rating

4,1 /5
(24)
Value for Money
4,1/5
Features
3,9/5
Ease of Use
4,3/5
Customer Support
4,0/5

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Showing 5 reviews of 24
Shaun d S.
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing how this brought us out of the stone age into the now age

Reviewed on 2018/07/19

HIPPA compliant. Built in security. Real time ETA because like most people, something else always...

HIPPA compliant. Built in security. Real time ETA because like most people, something else always comes up and letting them know how close their care giver is eases their mind. Being able to schedule our different employee types is a God send and remote clock in/out only helped streamline the business.

Pros

With close to 80 + full time and 30 part time/seasonal this platform really hit the mark. Built in background and immigration checks freed up the HR staff to focus more on recruiting. Real time tracking and ETA really helps especially when family members would sometimes be worried if they were actually on their way. Time in/out saves them time from having to come into office everyday to start their day.

Cons

It was a little rough to make heads or tails of the multiple "real time" reports. Then we hada few hiccups trying to integrate it into our AR/AP database.

Tural A.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Grow your business with Carecenta

Reviewed on 2020/01/29

I have been working with Carecenta for over 5 years and it has tremendously increased my productivit...

I have been working with Carecenta for over 5 years and it has tremendously increased my productivity, effectiveness and efficiency. Software is user friendly, simple to use and makes work life that much easier. Carecenta interface is modern, simple and effective. It provides users with all the tools necessary to operate at high level according with all the rules and regulations of DOH. It helps us to stay in compliance and generate more business for the company. Carecenta allows users to focus on the important task of providing best care to our patients, schedule and cover cases with the help of reports and gps availability search. Coordinators that use Carecenta have the peace of mind knowing employees have the option of clocking in and out or use GPS tracking log in to verify visits in real time. I highly recommend Carecenta to every agency that is looking to make the switch to better, more sophisticated software that will help the company grow, increase profit and at the same time keeping every aspect of operation in compliance. Carecenta users will be pleased to finally use software that is easy to use via desktop, laptop, tablet or through your smart phone. With Carecenta possibilities are endless.

Pros

Software interface is user friendly, little to none learning curve and it will increase use productivity, effectiveness and efficiency.

Cons

Carecenta does not have any flaws. I have not run into any problems while using this software. It has met all my needs as a user and as supervisor of scheduling department.

Jeff C.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Support lacking

Reviewed on 2021/07/25

It would seem to me Carecenta would partner up with API's with other clearing houses or software...

It would seem to me Carecenta would partner up with API's with other clearing houses or software providers to have a holistic approach to managing a healthcare business. As a core function to a business it has flaws. Once the sale is made you're on your own.

Pros

The software is great for mobile use with caregivers as it is web based not an app. Phone updates will not effect it working.

Cons

Support drags feet with "we will let the back-end developers know about this" Errors in software will not be fixed unless it is on their agenda to be worked on. We have waited over 6 months on issues. The software will NOT create a Quick books file if this is important to you do not buy it. Second, if you adj invoice for any provider to match amount paid you can not do more than ONE line item.

Verified Reviewer
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Carecenta saved our cashflow and time with electronic billing

Reviewed on 2016/09/26

By using Carecenta I am able to see authorization for patience care faster. I am notified if there...

By using Carecenta I am able to see authorization for patience care faster. I am notified if there are any problems with compliance applying to any of my HHA’s and can quickly navigate to anther HHA to send out to the patience. The cloud based system allows me to view my HHA’s schedule from anywhere. Plan of care is now manageable because of Carecenta software. As long as I have internet access I can check to see that my HHA’s have completed all daily tasks. This insures me success for my agency.
This is really helpful.

Pros

Many hours of manual management were saved and redirected to growing our business. Our Carecenta WOW moment was in the first month of use. We quickly realized that our accuracy increased and our efficiency went up by 100%.

Cons

Carecenta is probably more sophisticated that we would need since we don't use all the skilled nursing part.

Ron D.
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great functionality, easy to use home care agency management software

Reviewed on 2016/09/27

Being that my agency covers a seven state region, we work with many different insurance companies,...

Being that my agency covers a seven state region, we work with many different insurance companies, so initially we had a lot of trouble finding a home health software that could handle our insurance and reporting requirements.

The layout of Carecenta was so smooth and easy to follow. Everything we needed was right there. As Carecenta’s sales agent progressed with his demo I was more and more impressed. Everything was easier than the other system we were using. When he showed me their scheduling, I was sold. I never in my 12 years of running an agency have I ever encountered a software that is this efficient.

Pros

I can now stay in full compliance with the government in every state we cover by using Carecenta. Carecenta home care software has really made my agency more profitable.

Cons

Carecenta seems very simple to use, however, you still need training. They provide it as part of setup but you have to pay for it.

Showing 5 reviews of 24 Read all reviews

Carecenta FAQs

Below are some frequently asked questions for Carecenta.

Carecenta offers the following pricing plans:

  • Starting from: US$99,00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Limited Time Offer: Free for up to 5 patients

Carecenta has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

Carecenta supports the following languages:

English

Carecenta supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Carecenta integrates with the following applications:

Banksoft, ClearCommerce, EMRx, HEALTHCAREfirst firstHOMECARE and firstHOSPICE, HHAeXchange, Tellus, Trizeri, WellDatabase

Carecenta offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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