Carecenta

4.5 (54)
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All Inclusive One-Stop Solution for Home Care & Nursing

About Carecenta

Carecenta offers a wide range of advanced features to enhance the management software experience for various healthcare agencies, including skilled and non-skilled or private duty home care agencies, home infusion, and nursing agencies. Here's an overview of the notable functionalities provided by Carecenta:

Electronic Visit Verification (EVV): Carecenta supports electronic attendance verification through GPS or a multilingual telephony system. This feature enables caregivers or employees to easily clock in and clock out using their mobile devices or a telephony system, ensuring accurate tracking of work hours.

State Aggregators: Carecenta seamlessly integrates with all State aggregators in the United States and regulatory bodies worldwide, ensuring smooth data exchange and compliance.

Automated Processing of Attendance and Invoicing: Carecenta automates the processing of attendance through electronic timesheets, streamlining administrative tasks. It also includes electronic billing capabilities, simplifying the invoicing process.

Billing: Carecenta supports billing for various insurance providers, including managed long-term care (MLTC) and Medicaid. The software offers electronic billing capabilities, making claim submission and payment recording more efficient and reducing paperwork.

Automated Compliance Monitoring: Carecenta's software includes automated compliance population features, assisting with integrated background checks and ensuring adherence to state-specific regulations. This functionality helps agencies maintain compliance and meet regulatory requirements.

Text and Email Notifications for Compliance: Carecenta's software sends text and email notifications to employees who are not in compliance with regulatory requirements. This feature keeps employees informed and ensures prompt action is taken to address compliance issues.

Payroll Functionality: Carecenta offers payroll functionality, helping agencies manage employee wages, calculate hours worked, and handle payroll processes. The software integrates with popular payroll companies, including ADP, Paychex, and Paylocity.

HR Tools: Carecenta's software includes HR tools to manage employee information, track certifications and credentials, and facilitate hiring and onboarding processes.

Security and Role Management: Carecenta provides multiple levels of security and role management, allowing users to control data access. The software also includes fraud prevention technologies.

Real-Time Reports: Carecenta offers over 150 real-time reports on scheduling, clients, employees, payroll, and billing. These reports provide users with real-time insights into activities and help with decision-making.

These features collectively contribute to efficient scheduling, accurate billing, streamlined compliance management, and effective communication with employees. Carecenta's software aims to provide comprehensive solutions for agencies of all sizes in the mentioned sectors, addressing their administrative and operational needs.


Key benefits of Carecenta

It appears that Carecenta offers a range of advanced features to enhance the management software experience for skilled and non-skilled or private duty home care agencies, home infusion, and nursing agencies.

Here's a breakdown of some notable functionalities:

1. Electronic Visit Verification or EVV: Carecenta supports electronic attendance verification through GPS or a multilingual telephony system. This feature allows caregivers or employees to clock in and clock out using their mobile devices or a telephony system, providing accurate tracking of their work hours.

2. State Aggregators: Carecenta supports seamless integration with all State aggregators in the United States and regulators around the World.

3. Automated Processing of Attendance and Invoicing: Carecenta simplifies administrative tasks by automating the processing of attendance via electronic timesheets, and electronic billing.

4. Billing: Carecenta facilitates billing processes by supporting billing for various insurance providers, including managed long-term care (MLTC) and Medicaid. The software includes electronic billing capabilities, streamlining the submission of claims and recording payments, thereby reducing paperwork turnaround.

5. Automated Compliance Monitoring: Carecenta's software includes automated compliance population features. It assists with integrated background checks, ensuring that agencies adhere to state-specific regulations. This functionality helps agencies maintain compliance and meet regulatory requirements.

6. Text and Email Notifications for Compliance: Carecenta's software sends text and email notifications to employees who are out of compliance with regulatory requirements. This feature helps keep employees informed and ensures that necessary actions are taken to address compliance issues.

7. Payroll functionality assists with managing employee wages, calculating hours worked, and handling payroll processes. Carecenta integrated with two dozen payroll companies including ADP, Paychex, Paylocity and others.

8. The inclusion of HR tools suggests that Carecenta's software may support various HR functions, such as managing employee information, tracking certifications and credentials, and facilitating the hiring and onboarding processes.

9. Multiple levels of security and role management give users control over who can access what data, and Carecenta also includes fraud prevention technologies.

10. Carecenta includes more than 150 real-time reports on scheduling, clients, employees, payroll, and billing, allowing users to see activity in real time.

These features collectively contribute to efficient scheduling, accurate billing, streamlined compliance management, and effective communication with employees. Carecenta's software aims to provide comprehensive solutions for the administrative and operational needs of agencies of all sizes in the mentioned sectors.


Images

Carecenta Software - The Visual Scheduling and Availability Search feature displays available aides in the patient area for shift assignments. It sends notifications and invites aides to accept the shift, ensuring seamless coordination and efficient scheduling.
Carecenta Software - The Case Coordinator Dashboard offers real-time information on cases, attendance, and timely notifications for important events, enabling effective case management and ensuring up-to-date awareness of relevant information.
Carecenta Software - The mobile app screen enables caregivers to sign in and sign out in 10 languages, promoting inclusivity and accessibility.
Carecenta Software - The Caregiver profile offers real-time, reliable information on caregiver status, compliance, and performance. Carecenta ensures employee compliance and impeccable attendance, giving you peace of mind and efficient management of your caregiving team.
Carecenta Software - The client chart seamlessly integrates across the platform for efficient management of the patient profile, providing swift control and comprehensive access to all aspects of their information, streamlining workflow.
Carecenta Software - Carecenta Clients screen combines client list and weekly schedules, offering advanced search and shortcuts for quick access to key features, all at your fingertips.
Carecenta Software - Carecenta enables you to optimize employee workdays by efficiently scheduling and managing their tasks and assignments, ensuring maximum productivity and utilization of their time.
Carecenta Software - Advanced search and shortcuts for quick access to key features, all at your fingertips.
View 8 more
Carecenta Software - The Visual Scheduling and Availability Search feature displays available aides in the patient area for shift assignments. It sends notifications and invites aides to accept the shift, ensuring seamless coordination and efficient scheduling.
Carecenta Software - The Case Coordinator Dashboard offers real-time information on cases, attendance, and timely notifications for important events, enabling effective case management and ensuring up-to-date awareness of relevant information.
Carecenta Software - The mobile app screen enables caregivers to sign in and sign out in 10 languages, promoting inclusivity and accessibility.
Carecenta Software - The Caregiver profile offers real-time, reliable information on caregiver status, compliance, and performance. Carecenta ensures employee compliance and impeccable attendance, giving you peace of mind and efficient management of your caregiving team.
Carecenta Software - The client chart seamlessly integrates across the platform for efficient management of the patient profile, providing swift control and comprehensive access to all aspects of their information, streamlining workflow.
Carecenta Software - Carecenta Clients screen combines client list and weekly schedules, offering advanced search and shortcuts for quick access to key features, all at your fingertips.
Carecenta Software - Carecenta enables you to optimize employee workdays by efficiently scheduling and managing their tasks and assignments, ensuring maximum productivity and utilization of their time.
Carecenta Software - Advanced search and shortcuts for quick access to key features, all at your fingertips.

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Starting Price

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month
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Integrations

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Ease of Use

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Value for Money

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Reviews

Overall rating

4.5 /5
(54)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support
4.4/5

Already have Carecenta?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 54
Doug
Doug
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Best Health Care Management Software

Reviewed on 2024/03/21

A few years ago, Carecenta was still new for NOVA. There were a lot of features that needed to be...

A few years ago, Carecenta was still new for NOVA. There were a lot of features that needed to be implemented and improved upon. Carecenta has worked closely with me to ensure that we can succeed in adhering to the State's policy.

Pros

User-friendly interface which can be accessed anywhere online without needing to install any software. This allows the users of Carecenta to access their work from anywhere using any devices that allow internet connection. Marketing managers and visiting nurses can go out and get all the work done with just their smartphones.

Cons

Pricey? But no! With all the notable features and the return value from the investment is quite significant.

Alternatives Considered

CareSmartz360

Reasons for Switching to Carecenta

I'm a returning customer. I had a good previous experience.
Geriold
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Administrator

Reviewed on 2024/12/30

The company does an excellent job over the phone explaining everything to us.

The company does an excellent job over the phone explaining everything to us.

Pros

The program is easy to use and the employees explain everything great.

Cons

How to get the Clearing house to register the evv.

Alternatives Considered

Alora Home Health

Reasons for Switching to Carecenta

We choose the system because it was easy to use.
Brian
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Value! A must have

Reviewed on 2025/02/25

My experience with Carcenta has been great. Excellent value!

My experience with Carcenta has been great. Excellent value!

Pros

Carcenta handles so many aspects of my business, I do not know what we would do without it!

Cons

I would have like to have a way to configure intake forms and have it port directly into account, but this is not a big deal

Alternatives Considered

HHAeXchange

Reasons for Switching to Carecenta

Carecenta was much more affordable, and had a much simpler user experience
henry
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

EVV issues

Reviewed on 2024/07/05

schedule calendar and P schedule module is perfect. Otherwise, EVV and duplicated authorization...

schedule calendar and P schedule module is perfect. Otherwise, EVV and duplicated authorization issues always confuse us.

Pros

The quick response to the current issues.

Cons

EVV issues. Overtime above 2hrs not show up in the schedule. +0.25~1.75hrs shows well.

Response from Carecenta

This is not an EVV issues. It is Carecenta feature by design: Late EVV sign-ins via GPS or Telephony calls are an exception that is brought to your staff attention by highlighting the visit box in orange. Office staff would need to process the exceptions. Carecenta won't be validating such item automatically. We hope this helps

Jessica
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love Carecenta

Reviewed on 2024/12/06

Great! Since starting its been a smooth transition.

Great! Since starting its been a smooth transition.

Pros

I like how easy it is to navigate and search clients.

Cons

Sometimes when looking up clients last names their profile doesn't pop up and you have to type in their ID number.

Showing 5 reviews of 54 Read all reviews

Carecenta FAQs

Below are some frequently asked questions for Carecenta.

Carecenta offers the following pricing plans:

  • Starting from: US$99.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Limited Time Offer: Free for up to 5 patients

Carecenta has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Carecenta supports the following languages:

Arabic, Chinese, English, French, Hindi, Korean, Portuguese, Russian, Spanish, Traditional Chinese

Carecenta supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Carecenta integrates with the following applications:

Banksoft, CareAcademy, Dentrix, EMRx, Google Maps, HHAeXchange, Mailchimp, MediRoutes, Microsoft Excel, Paychex Flex, Paycor, Paylocity, QuickBooks Online Advanced, Tellus, Trizeri, Viventium Software, WellDatabase

Carecenta offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Carecenta.