Carecenta

Management SaaS for home care, home infusion & adult daycare

4,3 /5 (21 reviews) Write a Review!

Carecenta Overview

What is Carecenta?

Carecenta is a business management software for home care, adult day care, and home infusion providers, offering users scheduling, billing, attendance management, HR, payroll, and compliance capabilities.

Carecenta automatically populates compliance records according to the specific regulations of each state, including immigration and background checks on employees. Automatic compliance monitoring allows advanced notification of out-of-compliance employees by email and text message. Multiple levels of security and role management give users control over who can access what data, and Carecenta also includes fraud prevention technologies.

Carecenta allows for the verification of employee attendance to appointments through both GPS tracking and a multilingual telephony system for employees to phone to clock in or clock out. Billing for all insurance companies is supported, as well as managed long-term care (MLTC) and Medicaid. Multiple invoice forms, including UB-04 and 1500-2012, can be created, and printed timesheets can also be attached to invoices.

Carecenta includes more than 150 real-time reports on scheduling, clients, employees, payroll, and billing, allowing users to see activity in real time. Staff can be notified of changes or critical issues en masse or individually, via phone, text message, or email. Secure in-office messaging and private texting are also included.

Carecenta Overview

Pricing

Starting from
US$199,00/month

Pricing options

Free Trial
Subscription
Value for money

Pricing is based on number of patients.

All-Inclusive
$199/mo for up to 20 patients
$799/mo for up to 100 patients
Instant setup & access: https://www.carecenta.com/pg/GetStarted

Enterprise
Estimate: https://www.carecenta.com/pg/estimate


Carecenta Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Carecenta offers users dashboards customized by role
Users can view and search for clients in Carecenta, and see any open cases
Carecenta allows users to search the availability of employees in the vicinity of a client
Users can view employee-specific compliance details on employee profiles in Carecenta
Carecenta screenshot: Carecenta offers users dashboards customized by role Carecenta screenshot: Users can view and search for clients in Carecenta, and see any open cases Carecenta screenshot: Carecenta allows users to search the availability of employees in the vicinity of a client Carecenta screenshot: Users can view employee-specific compliance details on employee profiles in Carecenta

Carecenta Reviews

Carecenta Reviews

Overall rating
4,3
/
5
Excellent
16

Very good
1

Average
1

Poor
1

Terrible
2

Value for Money
4,4
Features
4,3
Ease of Use
4,5
Customer Support
4,3
81% recommended this app
Shaun d S.

Amazing how this brought us out of the stone age into the now age

HIPPA compliant. Built in security. Real time ETA because like most people, something else always comes up and letting them know how close their care giver is eases their mind. Being able to schedule our different employee types is a God send and remote clock in/out only helped streamline the business.


Tural A.

Grow your business with Carecenta

I have been working with Carecenta for over 5 years and it has tremendously increased my productivity, effectiveness and efficiency. Software is user friendly, simple to use and makes work life that much easier. Carecenta interface is modern, simple and effective. It provides users with all the tools necessary to operate at high level according with all the rules and regulations of DOH. It helps us to stay in compliance and generate more business for the company. Carecenta allows users to focus on the important task of providing best care to our patients, schedule and cover cases with the help of reports and gps availability search. Coordinators that use Carecenta have the peace of mind knowing employees have the option of clocking in and out or use GPS tracking log in to verify visits in real time. I highly recommend Carecenta to every agency that is looking to make the switch to better, more sophisticated software that will help the company grow, increase profit and at the same time keeping every aspect of operation in compliance. Carecenta users will be pleased to finally use software that is easy to use via desktop, laptop, tablet or through your smart phone. With Carecenta possibilities are endless.


Tina M.

Carecenta Review

They have swindled my small company out of a year of payments only not to hold up their end. The system is in no way user friendly and the support team can’t get the software working and won’t refund us. So we have no scheduling software! Paid for one, but having to use a spreadsheet! Huge language barrier!


Verified Reviewer

Carecenta saved our cashflow and time with electronic billing

By using Carecenta I am able to see authorization for patience care faster. I am notified if there are any problems with compliance applying to any of my HHA’s and can quickly navigate to anther HHA to send out to the patience. The cloud based system allows me to view my HHA’s schedule from anywhere. Plan of care is now manageable because of Carecenta software. As long as I have internet access I can check to see that my HHA’s have completed all daily tasks. This insures me success for my agency.
This is really helpful.


Ron D.

Great functionality, easy to use home care agency management software

Being that my agency covers a seven state region, we work with many different insurance companies, so initially we had a lot of trouble finding a home health software that could handle our insurance and reporting requirements.

The layout of Carecenta was so smooth and easy to follow. Everything we needed was right there. As Carecenta’s sales agent progressed with his demo I was more and more impressed. Everything was easier than the other system we were using. When he showed me their scheduling, I was sold. I never in my 12 years of running an agency have I ever encountered a software that is this efficient.


Shaun d S.

Amazing how this brought us out of the stone age into the now age

Used Daily for 1+ year
Reviewed on 2018/07/19
Review Source: Capterra

HIPPA compliant. Built in security. Real time ETA because like most people, something else always comes up and letting them know how close their care giver is eases their mind. Being able to schedule our different employee types is a God send and remote clock in/out only helped streamline the business.

Pros

With close to 80 + full time and 30 part time/seasonal this platform really hit the mark. Built in background and immigration checks freed up the HR staff to focus more on recruiting. Real time tracking and ETA really helps especially when family members would sometimes be worried if they were actually on their way. Time in/out saves them time from having to come into office everyday to start their day.

Cons

It was a little rough to make heads or tails of the multiple "real time" reports. Then we hada few hiccups trying to integrate it into our AR/AP database.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Tural A.
Industry: Hospital & Health Care
Company size: 1 001-5 000 Employees

Grow your business with Carecenta

Used Daily for 2+ years
Reviewed on 2020/01/29
Review Source: Capterra

I have been working with Carecenta for over 5 years and it has tremendously increased my productivity, effectiveness and efficiency. Software is user friendly, simple to use and makes work life that much easier. Carecenta interface is modern, simple and effective. It provides users with all the tools necessary to operate at high level according with all the rules and regulations of DOH. It helps us to stay in compliance and generate more business for the company. Carecenta allows users to focus on the important task of providing best care to our patients, schedule and cover cases with the help of reports and gps availability search. Coordinators that use Carecenta have the peace of mind knowing employees have the option of clocking in and out or use GPS tracking log in to verify visits in real time. I highly recommend Carecenta to every agency that is looking to make the switch to better, more sophisticated software that will help the company grow, increase profit and at the same time keeping every aspect of operation in compliance. Carecenta users will be pleased to finally use software that is easy to use via desktop, laptop, tablet or through your smart phone. With Carecenta possibilities are endless.

Pros

Software interface is user friendly, little to none learning curve and it will increase use productivity, effectiveness and efficiency.

Cons

Carecenta does not have any flaws. I have not run into any problems while using this software. It has met all my needs as a user and as supervisor of scheduling department.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Tina M.
Industry: Hospital & Health Care
Company size: 51-200 Employees

Carecenta Review

Used Other for 1-5 months
Reviewed on 2019/07/11
Review Source: GetApp

They have swindled my small company out of a year of payments only not to hold up their end. The system is in no way user friendly and the support team can’t get the software working and won’t refund us. So we have no scheduling software! Paid for one, but having to use a spreadsheet! Huge language barrier!

Pros

Nothing, software and support are useless!

Cons

They fact they refuse to refund my small company after they failed to meet the contractual agreement

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Verified Reviewer

Carecenta saved our cashflow and time with electronic billing

Used Daily for 2+ years
Reviewed on 2016/09/26
Review Source: GetApp

By using Carecenta I am able to see authorization for patience care faster. I am notified if there are any problems with compliance applying to any of my HHA’s and can quickly navigate to anther HHA to send out to the patience. The cloud based system allows me to view my HHA’s schedule from anywhere. Plan of care is now manageable because of Carecenta software. As long as I have internet access I can check to see that my HHA’s have completed all daily tasks. This insures me success for my agency.
This is really helpful.

Pros

Many hours of manual management were saved and redirected to growing our business. Our Carecenta WOW moment was in the first month of use. We quickly realized that our accuracy increased and our efficiency went up by 100%.

Cons

Carecenta is probably more sophisticated that we would need since we don't use all the skilled nursing part.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Ron D.

Great functionality, easy to use home care agency management software

Used Daily for 6-12 months
Reviewed on 2016/09/27
Review Source: GetApp

Being that my agency covers a seven state region, we work with many different insurance companies, so initially we had a lot of trouble finding a home health software that could handle our insurance and reporting requirements.

The layout of Carecenta was so smooth and easy to follow. Everything we needed was right there. As Carecenta’s sales agent progressed with his demo I was more and more impressed. Everything was easier than the other system we were using. When he showed me their scheduling, I was sold. I never in my 12 years of running an agency have I ever encountered a software that is this efficient.

Pros

I can now stay in full compliance with the government in every state we cover by using Carecenta. Carecenta home care software has really made my agency more profitable.

Cons

Carecenta seems very simple to use, however, you still need training. They provide it as part of setup but you have to pay for it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9/10
Based on 21 user ratings
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Carecenta Pricing

Carecenta Pricing

Starting from
US$199,00/month
Free Trial
Subscription
Value for money

Pricing is based on number of patients.

All-Inclusive
$199/mo for up to 20 patients
$799/mo for up to 100 patients
Instant setup & access: https://www.carecenta.com/pg/GetStarted

Enterprise
Estimate: https://www.carecenta.com/pg/estimate

Pricing is based on number of patients.

All-Inclusive
$199/mo for up to 20 patients
$799/mo for up to 100 patients
Instant setup & access: https://www.carecenta.com/pg/GetStarted

Enterprise
Estimate: https://www.carecenta.com/pg/estimate

Value for Money
4,4/5
Based on 21 user ratings
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Carecenta Features

Carecenta Features

API
Activity Dashboard
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Portal
Compliance Management
Customizable Reporting
Document Management
Document Storage
HIPAA Compliance
Records Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Workflow Management
Features
4,3/5
Based on 21 user ratings
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Categories

Additional information for Carecenta

Additional information for Carecenta

Key features of Carecenta

  • Automated accounts receivable
  • Automated case discharge & status changes
  • Automated compliance population
  • Automated compliance reporting
  • Automated paper timesheet processing
  • Critical issue notifications
  • Dashboards
  • Electronic attendance verification
  • Electronic billing
  • Fraud prevention
  • GPS tracking
  • HIPAA compliance
  • In-office messaging and private texting
  • Integrated background & immigration checks
  • Invoice creation
  • Invoices with printed timesheets
  • Mass employee notifications
  • Multiple security levels
  • Payroll provider integration
  • Per-state compliance regulations
  • Real-time case schedule monitoring
  • Real-time reporting
  • Referral management
  • Role-based tasks
  • Time & attendance management
  • Visual scheduling

Benefits

Electronic attendance verification through GPS or a multilingual telephony system for clocking in and clocking out.

Automated processing of paper timesheets and creation of invoices with associated printed timesheets.

Billing for all insurance providers, managed long-term care (MLTC), and Medicaid, with support for electronic billing.

Automated compliance population, including integrated immigration and background checks, specific to the regulations of each state.

Text and email notification to any employees out of compliance, with automated compliance monitoring and reporting.

Carecenta FAQs

Carecenta FAQs

Below are some frequently asked questions for Carecenta.

Q. What type of pricing plans does Carecenta offer?

Carecenta offers the following pricing plans:

Starting from: US$199,00/month

Pricing model: Subscription

Free Trial: Not Available

Pricing is based on number of patients. All-Inclusive $199/mo for up to 20 patients $799/mo for up to 100 patients Instant setup & access: https://www.carecenta.com/pg/GetStarted Enterprise Estimate: https://www.carecenta.com/pg/estimate

Q. What are the main features of Carecenta?

Carecenta offers the following features:

  • Automated accounts receivable
  • Automated case discharge & status changes
  • Automated compliance population
  • Automated compliance reporting
  • Automated paper timesheet processing
  • Critical issue notifications
  • Dashboards
  • Electronic attendance verification
  • Electronic billing
  • Fraud prevention
  • GPS tracking
  • HIPAA compliance
  • In-office messaging and private texting
  • Integrated background & immigration checks
  • Invoice creation
  • Invoices with printed timesheets
  • Mass employee notifications
  • Multiple security levels
  • Payroll provider integration
  • Per-state compliance regulations
  • Real-time case schedule monitoring
  • Real-time reporting
  • Referral management
  • Role-based tasks
  • Time & attendance management
  • Visual scheduling

Q. Who are the typical users of Carecenta?

Carecenta has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Carecenta support?

Carecenta supports the following languages:

English

Q. What type of pricing plans does Carecenta offer?

Carecenta has the following pricing plans:

Subscription

Q. Does Carecenta support mobile devices?

We do not have any information about what devices Carecenta supports

Q. What other apps does Carecenta integrate with?

We do not have any information about what integrations Carecenta has

Q. What level of support does Carecenta offer?

Carecenta offers the following support options:

Online Support, Phone Support