Comprehensive ERP solution for shops & small manufacturers3.7/5 (72 reviews)
Epicor Manufacturing Express Edition is a comprehensive software solution for job shops and small manufacturers that is provided in the software as a service (SaaS) model. Express combines broad functionality from Epicor’s latest next generation software in an end-to-end solution specifically for organizations like yours—providing you with everything you need to manage your opportunities, orders, and operations in one integrated solution.
Today’s manufacturers, especially job shops, face significant challenges—meeting customer
demands, competitive pressures, and the economy make it difficult to provide excellent
customer service, optimally utilize resources, and grow profitability. At a predictable and
manageable monthly fee, Epicor Express can help you meet these challenges and
maximize your opportunity for success.
I believe Epicor is an excellent tool for manufacturing. I can not give it 5 starts really because of the time it takes to get an issue solved once it's placed with customer support. They have however, improved in the last couple of years now that they started using an online ticketing system, which seems to run a lot better now. Its reporting capabilities are amazing, for any module in the ERP. I do believe the experience is better for customers in the Americas than in other parts of the world, since there are a lot more experts, consultants, users, etc. in the States and Latin America than I've seen in Asia or Europe. The implementation is complex, so being paired with the right consultants can make it or break it - it really is a very good software!
- very powerful and thorough functionalities for all manufacturing operations
- extremely good costing capabilities (all financial features are quite good, actually)
- can be customized to a great extent
- many tools for reporting and data analysis
- integrates with tools such as MES, bar code reader, is ready for EDI
- it's a bit more slow that I wish it were
- customer support is very bureaucratic, it takes from a couple of days to weeks to get any issue solved (to be fair, they do solve them)
- learning curve is steep. It's not that easy to use so people who are not tech-savy get a bit intimidated by this tool
- instruction manuals and help menu are only available in English
Epicor is a mid-market software for companies that are under 100 employees (roughly) and more than 50 who need an ERP. Version 10 is by far the cleanest version. Given the choices at this size of a company's growth, it is a viable choice. Just be careful that the VAR doesn't walk you down a road to heavy customizations that get in the way of future upgrades and cost you yearly in re-working them when you upgrade or patch the ERP. Stick to custom reports, custom user screens, and use the Business Objects provided to interface with and all should be well.
Ease of use, E10 is cloud based, support (when in US) is good, Short learning curve, fairly flexible, highly customizable
Highly customizable tends to get pushed to overly customized which = a mini-new ERP project with every upgrade to fix broken customizations, VAR network: some are great, some not, support for down-rev version falls off quickly, plan on extended cost of ownership, import/export functionality is limited unless add-on products are purchased, Field Service module is the weakest link in the product.
Over the years Epicor (and former Vantage product) has grown from a simple Job Shop system to a full blown ERP powerhouse that brings the flexibility to address most any manufacturing or distribution company.
Built-in customization tools are very powerful - allowing detailed tailoring to company needs without direct coding. BPMs now allow excellent logic branching and very nice built in features such as email alerts. Publish & Subscribe dashboards are a great reporting option with drill down capability. Form customizations are also very easy. SQL Server DB is a big improvement over Progress and MUCH faster.
Reliance on SSRS for reporting - although Crystal Reports still works. Does not handle really complex BoM/MoM situations well for jobs with thousands of assembly levels and hundreds of branches or indents. Projects module isn't quite robust enough to be used for complex jobs/orders.
We use Epicor to run a $5M machining business. The software allowed us to do almost everything we wanted with the exception of scheduling each machine accurately. While the software has a powerful scheduling module, because many of our parts were processed on more than one machine, we were not able to accurately reflect our actual process in their scheduling module. Standard reports were also lacking so we used Crystal Reports and created custom reports on a regular basis. The ability to easily create dashboards was great and allowed us to create screens that showed specific metrics that we wanted to monitor. Shop floor access was acceptable - allowing workers to log into/out of jobs, clock in/out, etc. on a daily basis. Overall a good package that can easily grow with a small company.
Ability to create custom 'dashboard' screens to see things that we want to monitor.
Extensive functionality for small to medium sized manufacturing companies.
Good shop floor usability.
Job costing provided real times access to allow you to monitor costs and flag overages.
Standard reports were ok but not great.
Scheduling module was not adaptable to our process - would have required some modifications that we did not want to spend the money to make.
I've been using this system in some variation for 20 years. It has been great to see it develop into the great product we have today. Epicor seems to be committed to staying on the edge of emerging technology trends that can only help all of their customers.
Quote to cash navigation using the Open With functionality throughout the software, BPM wizards that allow you to do simple If\Then type triggers with no custom programming, BAQ functionality with subqueries, Education Courses, much easier path for version and patch updates
Application support desk for certain modules, debugging options for customization (compile) errors, training of some of support staff seems to be lacking. 50% of time I end up figuring out the issue myself and feeling like I'm teaching their staff.
The cloud delivery model removes many of the barriers that keep small businesses from implementing new or upgrading existing ERP systems. Some of the benefits of Epicor Express include
* Simplified implementation enables faster time to “go-live”
* No hardware costs, software to upgrade or systems to maintain
* Performance and system availability as good, if not better, than that of a typical on-premise software environment.
*No large cash outlay, instead affordable subscription pricing
Below are some frequently asked questions for Epicor Manufacturing Express Edition.
Epicor Manufacturing Express Edition offers the following pricing plans:
Starting from: $399/month
Free Trial: Not Available
Epicor Manufacturing Express Edition offers the following features:
Epicor Manufacturing Express Edition has the following typical customers:
Freelancers, Small Business
Epicor Manufacturing Express Edition supports the following languages:
We do not have any information about what Epicor Manufacturing Express Edition pricing plans
We do not have any information about what devices Epicor Manufacturing Express Edition supports
Epicor Manufacturing Express Edition integrates with the following applications:
Avalara, Clear Spider, Dell Boomi, Epicor ERP, Panoply, Salesboom CRM
We do not have any information about what support options Epicor Manufacturing Express Edition has