About CloudNine

CloudNine allows clients to immediately upload, review, and produce electronic documents. This eDiscovery automation software streamlines the discovery process for attorneys and compliance managers.

Key benefits of CloudNine

Speed: CloudNine provides you with the ability to register and begin discovery activities within five minutes. Registration is simple and can be completed online without any outside assistance. Once registered, you can immediately begin to experience the power and precision of CloudNine’s complete eDiscovery platform without any requirement for project intermediaries or process gates. The speed you want with the control you need.

Simplicity: CloudNine allows users to start their discovery, investigations, and audits with three easy steps:

1. Upload - To get started, simply upload your data directly into our private and protected cloud environment and CloudNine’s automated processing will immediately begin to convert your documents into a searchable and reviewable format.

2. Review - Within minutes of uploading data, you can begin to use CloudNine’s full featured review tool to assess, review, and analyze your documents with advanced search and analytics integrated into an intuitive interface.

3. Produce - CloudNine’s integrated production features give you the ability to create precision productions and privilege logs exportable into almost any format. While typically used at the completion of a project, this capability can be used at any point after upload.

The capability you want and the ease-of-use you need.

Security: Partnering with CyrusOne, CloudNine operates a unique protected cloud data
center infrastructure. The access you want and the security you need.

Services: CloudNine complements its simplified eDiscovery automation offering with a complete portfolio of professional services delivered by an experienced team of information technology, project management, and legal professionals. The support you want and the expertise you need.

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

English

Images

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CloudNine video
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Features

Total features of CloudNine: 14

  • Access Controls/Permissions
  • Archiving & Retention
  • Audit Management
  • Collaboration Tools
  • Commenting / Notes
  • Compliance Management
  • Document Classification
  • Document Storage
  • Full Text Extraction
  • Full Text Search
  • Keyword Search
  • Metadata Extraction
  • Projections
  • Topic Clustering

Alternatives

eZSuite

4,3
#1 Alternative to CloudNine
eZReview is an eDiscovery solution designed to help corporations, government agencies and law firms manage...

Nextpoint

4,4
#2 Alternative to CloudNine
Nextpoint is smart software that automates ediscovery projects for teams of every size. SINGLE PROJECT PLANS: Free,...

Logikcull

4,6
#3 Alternative to CloudNine
Logikcull makes eDiscovery simple and less expensive. Logikcull is web-based and very easy to use. Litigation is much...

Lexbe eDiscovery Platform

4,5
#4 Alternative to CloudNine
Lexbe solves the eDiscovery challenges of boutique law firms handling document intensive cases. Thousands of lawyers...

Reviews

Overall rating

4,7 /5
(44)
Value for Money
4,6/5
Features
4,6/5
Ease of Use
4,6/5
Customer Support
4,9/5

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Showing 5 reviews of 44
Verified Reviewer
Overall rating
  • Industry: Legal Services
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Incredible Product

Reviewed on 2019/08/15

Incredible support team

Incredible support team

Pros

I am a heavy user of LAW PreDiscovery, the endless things that can be done in this product.

Cons

I really don’t have anything that I dislike about them!

Bradette G.
Overall rating
  • Industry: Legal Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

CloudNine offers ease of use and exceptional customer support.

Reviewed on 2017/08/24

Offering a database that any level of experience user could review and perform tasks.

Offering a database that any level of experience user could review and perform tasks.

Pros

We really like the functionality and ease of use. We have various levels of database experience users and have found that most, if not all, are extremely comfortable in this database. It removes factors that are not necessary to review and tag/code documents. Also, the customer service and training is superior. You won't find a better trainer.

Cons

It is missing a couple of components that are specific to our litigation. However, I am not sure any of the datatbases out there have these capabilities, yet. If you ask CloudNine to configure something new for you, they will always do their very best. They continually strive to meet your needs.

Response from CloudNine Discovery

Thank you Bradette for the kind review. We are grateful to have the opportunity to support you in your eDiscovery efforts.

Robert G.
Overall rating
  • Industry: Legal Services
  • Company size: 51-200 Employees
  • Used Other for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Experience

Reviewed on 2017/06/13

I had positive experience with the company . What ever my need they were able to help

I had positive experience with the company . What ever my need they were able to help

Pros

Flexable, client service and their knowledge and experience in the space. They where able handle all request.

Michael P.
Overall rating
  • Industry: Legal Services
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to learn, easy to use, great experience so far.

Reviewed on 2017/09/13

Ease of use in managing complex discovery issues.

Ease of use in managing complex discovery issues.

Pros

Love the UI and the ease of learning the software. It's very intuitive compared with other discovery management software and the attorneys pick it up in no time. It is also very speedy in pulling up docs and moving from one document to the next. No problems experienced in our first discovery project using this software. We were able to customize it to meet our needs nicely. Also love the fact that it's easy for each user to customize their own interface so the most important document coding elements are always at the top of the screen. No need to scroll through long windows of coding selections to find what you are looking for. This software is an outstanding alternative to other discovery management databases on the market, and comes at a great value.

Cons

Searches take a bit of work to catch on to, and I didn't really care for the fact that while global tag/field creation is so easy, it's much more difficult to alter or delete a field/tag once it has been created, and this requires admin rights. This was likely done intentionally to prevent users from accidentally deleting things, but I feel like it would be more useful to enable a user on location with some limited admin rights who has the ability to make these sort of alterations rather than the need to escalate a help ticket.

Response from CloudNine Discovery

Thank you for the review, Michael. Great comments and feedback. We will continue to work on providing you and all users the best eDiscovery experience possible.

Neil M.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

CloudNine is intuitive, highly functional, yet maintains a very user friendly interface.

Reviewed on 2017/09/01

I am able to consult on a higher level with this software in our tool bag.

I am able to consult on a higher level with this software in our tool bag.

Pros

My favorite feature is the ability to utilize extracted metadata fields alongside custom fields to run complex searches.

Cons

Clients are often confused when editing searches from a saved search, and often change the criteria of the saved search as the "saved search window" auto populates and overwrites. I would prefer to be able to lock a search. However, it's typically remedied after several reminders and training sessions.

Response from CloudNine Discovery

Thanks for the strong review Neil. We are grateful you took the time to share and will work to address the recommendations you made and accentuate the strengths you highlighted.

Showing 5 reviews of 44 Read all reviews

CloudNine FAQs

Below are some frequently asked questions for CloudNine.

CloudNine offers the following pricing plans:

  • Starting from: US$1 500,00/month
  • Pricing model: Subscription
  • Free Trial: Available

CloudNine’s simple yet comprehensive pricing approach provides clients the flexibility and affordability they need to easily integrate CloudNine into their business planning and budgets. CloudNine offers two pricing models for users: 1) Flat Fee (Usage Based Subscription) with unlimited upload/processing, unlimited exports, unlimited databases, and unlimited users. Plans start at $1,500/month for 50GB hosting. 2) Pay-Per-Use (Usage-Based By GB) with hosting costs at $35/GB/month, upload/processing at $35/GB/month and exports at $25/GB with unlimited databases and unlimited users. There are no hidden fees. Full pricing available on request.

We do not have any information about CloudNine features

CloudNine has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

CloudNine supports the following languages:

English

CloudNine supports the following devices:

We do not have any information about what integrations CloudNine has

CloudNine offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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