About InsightEMR

Clinicient’s InsightEMR is a web-based EMR and practice management solution for outpatient rehabilitation practices including PT, OT, SLT, pediatrics, and rehab agencies.

Physical therapy clinics can use InsightEMR for billing services, scheduling, reporting, and clinical documentation. The solution was designed to encompass the needs of a small start-up practice, to large, national organizations throughout North America.

InsightEMR provides front desk staff with the tools they need to successfully manage patient accounts, including patient information collection such as insurance changes and copays. The solution enables users to schedule patients for multiple therapy appointments, even within different locations, and locate available appointments at a glance. Users can also setup email / text reminders, visual cues, and cancellation alerts to keep track of schedules and tasks.

InsightEMR helps the back office staff by improving communication between team members, patients, physicians, and payers. Task lists display urgent issues that need attention and can easily be tracked, while flowsheets let users view and update the progression of treatments. Streamlined communication with referring physicians and a 360 degree view of all patient and billing data, helps users to prevent errors and glitches within documentation.

Pricing starting from:

US$50,00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of InsightEMR

InsightEMR is cloud-based so users can access the system anytime, anywhere. Patient data is protected with bank level security and full HIPAA compliance.

InsightEMR provides electronic medical records that create a paperless environment along with the tools to help increase payments from insurance companies with electronic billing.

The solution’s built-in task management tools include no-show/cancellation tracking and rebooking, as well as missing insurance tracking and alerting.

InsightEMR’s clinical documentation is digital, yet designed to replicate the standard paper forms therapists are familiar with.

Users can benefit from the solution’s automated, system-driven compliance controls and claim scrubbing features that ensure full compliance before submission.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

US$50,00/month

  • Free Version
  • Free Trial
  • Subscription

Images

InsightEMR Software - Clinicient's InsightEMR offers cloud-based tools that eleminate complex technology and ensure security and privacy.
InsightEMR Software - With Clinicient's InsightEMR, everything is securely stored, shared, updated and backed up in the cloud and accessible over the web.
InsightEMR Software - InsightEMR users can customize templates or create their own documentation forms.
InsightEMR Software - Flexible protocols let users add, edit or remove information and placeholders allow fill in the blanks with pop up menus for quick selection with InsightEMR.
InsightEMR Software - Users can set alerts to ensure charge ticket and claims match documentation with InsightEMR.
InsightEMR Software - With InsightEMR, charges are automatically pushed to billing at sign-off.
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InsightEMR video InsightEMR Software - Clinicient's InsightEMR offers cloud-based tools that eleminate complex technology and ensure security and privacy. InsightEMR Software - With Clinicient's InsightEMR, everything is securely stored, shared, updated and backed up in the cloud and accessible over the web. InsightEMR Software - InsightEMR users can customize templates or create their own documentation forms. InsightEMR Software - Flexible protocols let users add, edit or remove information and placeholders allow fill in the blanks with pop up menus for quick selection with InsightEMR. InsightEMR Software - Users can set alerts to ensure charge ticket and claims match documentation with InsightEMR. InsightEMR Software - With InsightEMR, charges are automatically pushed to billing at sign-off.

Features

Total features of InsightEMR: 31

  • Activity Dashboard
  • Appointment Management
  • Assessment Management
  • Billing & Invoicing
  • Care Plan Management
  • Claims Management
  • Compliance Management
  • Customizable Reports
  • Customizable Templates
  • Document Storage
  • Document Templates
  • EMR/EHR
  • Event Scheduling
  • Exercise Library
  • Goal Setting / Tracking
  • HIPAA Compliant
  • Insurance Management
  • Multi-Location
  • Patient Intake
  • Patient Records Management
  • Patient Scheduling
  • Practice Management
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Referral Tracking
  • Registration Management
  • Reminders
  • SOAP notes
  • Task Scheduling
  • Treatment Planning

Alternatives

WebPT

4,4
#1 Alternative to InsightEMR
WebPT is a web-based physical therapy EMR and documentation software. that help to run therapy clinics more effectively...

Kareo Clinical

4,0
#2 Alternative to InsightEMR
Kareo Clinical is a cloud-based electronic health record (EHR) solution designed to help businesses in the healthcare...

Medica Billing

4,5
#3 Alternative to InsightEMR
Medica is a cloud-based medical billing and revenue management solution suitable for individual physicians and small...

SimplePractice

4,6
#4 Alternative to InsightEMR
Sign up for a free trial today to see why more than 100,000 health and wellness practitioners trust SimplePractice to...

Reviews

Overall rating

4,4 /5
(125)
Value for Money
4,1/5
Features
4,3/5
Ease of Use
4,3/5
Customer Support
3,9/5

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Showing 5 reviews of 125
Verified Reviewer
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to use and does the job well

Reviewed on 2018/05/04

Makes it easy to electronically post payments .
Speeds up the process of billing and posting claims

Makes it easy to electronically post payments .
Speeds up the process of billing and posting claims

Pros

The speed in which it brings in data. Always easy to see the data and to retrieve information
Use it in medical industry

Cons

There is not much I don't like. Sometimes data comes in late but that is probably due to
vendors not program

Jenny R.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Dependable Software

Reviewed on 2019/10/09

The reporting feature has helped us to keep track of everything better. Copay collection, no show...

The reporting feature has helped us to keep track of everything better. Copay collection, no show rates, A/R, etc.
Scheduling is incredibly easy. Documenting seems to be picked up easily by any new therapist that joins us and I love how you can tailor it to your needs.
Keeping up with important insurance updates/changes is the biggest reason we will stay with Clinicient! While other clinics struggle, we are able to adjust and keep up because of Clinicient!

Pros

Love staying informed with everything; updates are automatic. And issues are fixed in a timely manner.

Cons

Constantly putting in a password - but I get the security side of that.
And that I have to uninstall the program on my receptionist's computer every 3 weeks and reinstall as it gets slower and slower since the last major update. I did contact support about it.

Alternatives Considered

WebPT

Reasons for Choosing InsightEMR

Less advanced software (MediGraph)

Reasons for Switching to InsightEMR

We weren't able to do our own billing with WebPT, which was something extremely important to us. During the sales pitch of WebPT, we were told we could and then found out in the initial stages of switching software programs, that we could not. I'm grateful we found Clinicient and we've been happy customers since 2012!
Britt C.
Overall rating
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Charting for PTs is good, billing is a pain.

Reviewed on 2018/01/16

The billing functions are a pain and when we call to get assistance, half of the people we speak...

The billing functions are a pain and when we call to get assistance, half of the people we speak with either have nothing to add over what we already knew or just say that's how it works and hopefully in the next year it will be improved. Data pushed to Zirmed or pulled from Zirmed frequently incorrect or missing things. Tasks are attached forever to the patient's chart. Errors cannot be corrected. Billing adjustments reflect everything on patient's bills, even when it was an error in Clinicient. FREQUENTLY charges pulled out and pushed to Zirmed are not in Zirmed - WAY too often to be "user error" as has been the ONLY explanation or help we received when we reached out to Customer Service on both Clinicient and Zirmed's departments. We literally have to go into Zirmed once a month and double check any and all DOS that haven't received payment and usually it is due to that error. Sadly, we were not aware this issue was a problem until MANY of our DOS's had been over the three month threshold and had to be written off. We lost a LOT of money in that process.

Pros

The Physical Therapists, for the most part, like the charting software. It is fairly basic and simple to use once you have all the templates figured out.

Cons

Billing/Tasks/templates/corrections/clearinghouse inputting and outputting/etc. Text reminders works on and off. Customer service doesn't know billing well and sometimes takes a long time to get back to us. Sometimes documents are scanned into patient's files to discover that they were magically missing from that patient's file and we find them later in a different patient's file, with no explanation. Templates have to be edited every so often because words will have been moved over and are no longer showing all of the sentence or the PT's signature is suddenly no longer printing on the letter.

Amy H.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great decision for our small clinic

Reviewed on 2020/04/13

Great. I recommend Clinicient to all of my colleagues and have a whole new perspecitve on my small...

Great. I recommend Clinicient to all of my colleagues and have a whole new perspecitve on my small business' successes and challenges.

Pros

Clinicient is easy to navigate and personalize to meet our clinic's needs. The front office integration is seamless with documentation and billing and having a personalized executive perspecitve on the metrics has been invaluable. The support staff is responsive and we feel valued as a customer everytime we comminicate a need. Therapists really appreciate the ability to create goals directly from the objective data, and personalize templates to share throughout the clinic. Payment turn around is worlds faster than we were previously experiencing.

Cons

We would love a wait-list feature for scheduling; currently, we use an external link for wait-listing patients.

Alternatives Considered

WebPT and Kareo Clinical

Reasons for Switching to InsightEMR

I found AdvanceMD to be very pushy and used-car-salesman approach to signing a contract. Kareo was less intuitive. WebPT was more expensive, and I felt like a number to them, not a unique clinic with individual needs.
Ellen H.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Clinicient Review

Reviewed on 2019/10/15

Overall, it has been a positive experience. Working with our account manager on a monthly basis has...

Overall, it has been a positive experience. Working with our account manager on a monthly basis has been most helpful. The monthly management reports are very helpful to a practice owner.

Pros

The EMR system is fully integrated with the billing software. The documentation and billing software are fully integrated, making it more efficient for billing.

Cons

There are times where the system doesn't run smoothly despite having speedy internet connections.

Alternatives Considered

WebPT

Reasons for Switching to InsightEMR

Mostly because the scheduling, charting, and billing are fully integrated.
Showing 5 reviews of 125 Read all reviews

InsightEMR FAQs

Below are some frequently asked questions for InsightEMR.

InsightEMR offers the following pricing plans:

  • Starting from: US$50,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Request a price quote by contacting Clinicient.

InsightEMR has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

InsightEMR supports the following languages:

English

InsightEMR supports the following devices:

We do not have any information about what integrations InsightEMR has

InsightEMR offers the following support options:

Email/Help Desk, Phone Support, Chat

Related categories

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