InsightEMR

EMR and practice management solution

4,4 /5 (124 reviews) Write a Review!

InsightEMR Overview

What is InsightEMR?

Clinicient’s InsightEMR is a web-based EMR and practice management solution for outpatient rehabilitation practices including PT, OT, SLT, pediatrics, and rehab agencies.

Physical therapy clinics can use InsightEMR for billing services, scheduling, reporting, and clinical documentation. The solution was designed to encompass the needs of a small start-up practice, to large, national organizations throughout North America.

InsightEMR provides front desk staff with the tools they need to successfully manage patient accounts, including patient information collection such as insurance changes and copays. The solution enables users to schedule patients for multiple therapy appointments, even within different locations, and locate available appointments at a glance. Users can also setup email / text reminders, visual cues, and cancellation alerts to keep track of schedules and tasks.

InsightEMR helps the back office staff by improving communication between team members, patients, physicians, and payers. Task lists display urgent issues that need attention and can easily be tracked, while flowsheets let users view and update the progression of treatments. Streamlined communication with referring physicians and a 360 degree view of all patient and billing data, helps users to prevent errors and glitches within documentation.

InsightEMR Overview

Pricing

Starting from
US$50,00/month

Pricing options

Free Trial
Subscription
Value for money

Request a price quote by contacting Clinicient.


InsightEMR Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

InsightEMR users can customize templates or create their own documentation forms.
Clinicient's InsightEMR offers cloud-based tools that eleminate complex technology and ensure security and privacy.
With Clinicient's InsightEMR, everything is securely stored, shared, updated and backed up in the cloud and accessible over the web.
Flexible protocols let users add, edit or remove information and placeholders allow fill in the blanks with pop up menus for quick selection with InsightEMR.
Users can set alerts to ensure charge ticket and claims match documentation with InsightEMR.
With InsightEMR, charges are automatically pushed to billing at sign-off.
InsightEMR screenshot: InsightEMR users can customize templates or create their own documentation forms. InsightEMR screenshot: Clinicient's InsightEMR offers cloud-based tools that eleminate complex technology and ensure security and privacy. InsightEMR screenshot: With Clinicient's InsightEMR, everything is securely stored, shared, updated and backed up in the cloud and accessible over the web. InsightEMR screenshot: Flexible protocols let users add, edit or remove information and placeholders allow fill in the blanks with pop up menus for quick selection with InsightEMR. InsightEMR screenshot: Users can set alerts to ensure charge ticket and claims match documentation with InsightEMR. InsightEMR screenshot: With InsightEMR, charges are automatically pushed to billing at sign-off.

InsightEMR Reviews

InsightEMR Reviews

Overall rating
4,4
/
5
Excellent
75

Very good
33

Average
12

Poor
1

Terrible
3

Value for Money
4,1
Features
4,3
Ease of Use
4,3
Customer Support
3,9
87% recommended this app
Verified Reviewer

Easy to use and does the job well

Makes it easy to electronically post payments .
Speeds up the process of billing and posting claims


Jenny R.

Dependable Software

The reporting feature has helped us to keep track of everything better. Copay collection, no show rates, A/R, etc.
Scheduling is incredibly easy. Documenting seems to be picked up easily by any new therapist that joins us and I love how you can tailor it to your needs.
Keeping up with important insurance updates/changes is the biggest reason we will stay with Clinicient! While other clinics struggle, we are able to adjust and keep up because of Clinicient!


Britt C.

Charting for PTs is good, billing is a pain.

The billing functions are a pain and when we call to get assistance, half of the people we speak with either have nothing to add over what we already knew or just say that's how it works and hopefully in the next year it will be improved. Data pushed to Zirmed or pulled from Zirmed frequently incorrect or missing things. Tasks are attached forever to the patient's chart. Errors cannot be corrected. Billing adjustments reflect everything on patient's bills, even when it was an error in Clinicient. FREQUENTLY charges pulled out and pushed to Zirmed are not in Zirmed - WAY too often to be "user error" as has been the ONLY explanation or help we received when we reached out to Customer Service on both Clinicient and Zirmed's departments. We literally have to go into Zirmed once a month and double check any and all DOS that haven't received payment and usually it is due to that error. Sadly, we were not aware this issue was a problem until MANY of our DOS's had been over the three month threshold and had to be written off. We lost a LOT of money in that process.


Amy H.

Great decision for our small clinic

Great. I recommend Clinicient to all of my colleagues and have a whole new perspecitve on my small business' successes and challenges.


Ellen H.

Clinicient Review

Overall, it has been a positive experience. Working with our account manager on a monthly basis has been most helpful. The monthly management reports are very helpful to a practice owner.


Verified Reviewer

Easy to use and does the job well

Used Daily for 2+ years
Reviewed on 2018/05/04
Review Source: Capterra

Makes it easy to electronically post payments .
Speeds up the process of billing and posting claims

Pros

The speed in which it brings in data. Always easy to see the data and to retrieve information
Use it in medical industry

Cons

There is not much I don't like. Sometimes data comes in late but that is probably due to
vendors not program

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Jenny R.
Industry: Health, Wellness & Fitness
Company size: 11-50 Employees

Dependable Software

Used Daily for 2+ years
Reviewed on 2019/10/09
Review Source: Capterra

The reporting feature has helped us to keep track of everything better. Copay collection, no show rates, A/R, etc.
Scheduling is incredibly easy. Documenting seems to be picked up easily by any new therapist that joins us and I love how you can tailor it to your needs.
Keeping up with important insurance updates/changes is the biggest reason we will stay with Clinicient! While other clinics struggle, we are able to adjust and keep up because of Clinicient!

Pros

Love staying informed with everything; updates are automatic. And issues are fixed in a timely manner.

Cons

Constantly putting in a password - but I get the security side of that.
And that I have to uninstall the program on my receptionist's computer every 3 weeks and reinstall as it gets slower and slower since the last major update. I did contact support about it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Britt C.
Industry: Medical Practice
Company size: 2-10 Employees

Charting for PTs is good, billing is a pain.

Used Daily for 6-12 months
Reviewed on 2018/01/16
Review Source: SoftwareAdvice

The billing functions are a pain and when we call to get assistance, half of the people we speak with either have nothing to add over what we already knew or just say that's how it works and hopefully in the next year it will be improved. Data pushed to Zirmed or pulled from Zirmed frequently incorrect or missing things. Tasks are attached forever to the patient's chart. Errors cannot be corrected. Billing adjustments reflect everything on patient's bills, even when it was an error in Clinicient. FREQUENTLY charges pulled out and pushed to Zirmed are not in Zirmed - WAY too often to be "user error" as has been the ONLY explanation or help we received when we reached out to Customer Service on both Clinicient and Zirmed's departments. We literally have to go into Zirmed once a month and double check any and all DOS that haven't received payment and usually it is due to that error. Sadly, we were not aware this issue was a problem until MANY of our DOS's had been over the three month threshold and had to be written off. We lost a LOT of money in that process.

Pros

The Physical Therapists, for the most part, like the charting software. It is fairly basic and simple to use once you have all the templates figured out.

Cons

Billing/Tasks/templates/corrections/clearinghouse inputting and outputting/etc. Text reminders works on and off. Customer service doesn't know billing well and sometimes takes a long time to get back to us. Sometimes documents are scanned into patient's files to discover that they were magically missing from that patient's file and we find them later in a different patient's file, with no explanation. Templates have to be edited every so often because words will have been moved over and are no longer showing all of the sentence or the PT's signature is suddenly no longer printing on the letter.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 3.0/10

Amy H.
Industry: Hospital & Health Care
Company size: 2-10 Employees

Great decision for our small clinic

Used Daily for 6-12 months
Reviewed on 2020/04/13
Review Source: Capterra

Great. I recommend Clinicient to all of my colleagues and have a whole new perspecitve on my small business' successes and challenges.

Pros

Clinicient is easy to navigate and personalize to meet our clinic's needs. The front office integration is seamless with documentation and billing and having a personalized executive perspecitve on the metrics has been invaluable. The support staff is responsive and we feel valued as a customer everytime we comminicate a need. Therapists really appreciate the ability to create goals directly from the objective data, and personalize templates to share throughout the clinic. Payment turn around is worlds faster than we were previously experiencing.

Cons

We would love a wait-list feature for scheduling; currently, we use an external link for wait-listing patients.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Ellen H.
Industry: Hospital & Health Care
Company size: 11-50 Employees

Clinicient Review

Used Daily for 2+ years
Reviewed on 2019/10/15
Review Source: Capterra

Overall, it has been a positive experience. Working with our account manager on a monthly basis has been most helpful. The monthly management reports are very helpful to a practice owner.

Pros

The EMR system is fully integrated with the billing software. The documentation and billing software are fully integrated, making it more efficient for billing.

Cons

There are times where the system doesn't run smoothly despite having speedy internet connections.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
8,5/10
Based on 124 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

InsightEMR Pricing

InsightEMR Pricing

Starting from
US$50,00/month
Free Trial
Subscription
Value for money

Request a price quote by contacting Clinicient.

Request a price quote by contacting Clinicient.

Value for Money
4,1/5
Based on 124 user ratings
Compare value for money rating with alternatives
Compare with alternatives

InsightEMR Features

InsightEMR Features

API
Activity Dashboard
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Portal
Compliance Management
Customizable Reporting
Document Management
Document Storage
HIPAA Compliance
Records Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Workflow Management
Features
4,3/5
Based on 124 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for InsightEMR

Additional information for InsightEMR

Key features of InsightEMR

  • 360 degree view of all patient and billing data
  • Analysis of key performance indicators
  • Automated capture of all billable time
  • Claim scrubbing ensures compliance before submission
  • Customizable clinical reports & surveys
  • Customizable content library
  • Customizable letter templates
  • Customizable treatment & measurement protocols
  • Designed specifically for OT, PT, SLP
  • Electronic signatures
  • Email and text appointment reminders
  • Flexible report formats
  • Free faxing of clinical reports at signoff
  • HIPAA Compliance
  • Insurance scanning & tracking
  • Interactive reports & dashboards
  • Missing insurance tracking & alerting
  • Multiple views of schedules & appointments
  • No-show/cancellation tracking & rebooking
  • Paperless charge ticket at signoff & billing
  • Patient registration
  • Point & click charting at the point of care
  • Progress reporting tracking & alerts
  • Prompts to define & track clinical goals & outcomes
  • Registration task lists, alerts & notifications
  • Reporting
  • Schedule management
  • Schedule multiple therapists & locations
  • Scheduling, documentation & billing
  • Streamlined & clear team communications
  • Task Management
  • Update goals & create progress notes

Benefits

InsightEMR is cloud-based so users can access the system anytime, anywhere. Patient data is protected with bank level security and full HIPAA compliance.

InsightEMR provides electronic medical records that create a paperless environment along with the tools to help increase payments from insurance companies with electronic billing.

The solution’s built-in task management tools include no-show/cancellation tracking and rebooking, as well as missing insurance tracking and alerting.

InsightEMR’s clinical documentation is digital, yet designed to replicate the standard paper forms therapists are familiar with.

Users can benefit from the solution’s automated, system-driven compliance controls and claim scrubbing features that ensure full compliance before submission.

InsightEMR FAQs

InsightEMR FAQs

Below are some frequently asked questions for InsightEMR.

Q. What type of pricing plans does InsightEMR offer?

InsightEMR offers the following pricing plans:

Starting from: US$50,00/month

Pricing model: Subscription

Free Trial: Not Available

Request a price quote by contacting Clinicient.

Q. What are the main features of InsightEMR?

InsightEMR offers the following features:

  • 360 degree view of all patient and billing data
  • Analysis of key performance indicators
  • Automated capture of all billable time
  • Claim scrubbing ensures compliance before submission
  • Customizable clinical reports & surveys
  • Customizable content library
  • Customizable letter templates
  • Customizable treatment & measurement protocols
  • Designed specifically for OT, PT, SLP
  • Electronic signatures
  • Email and text appointment reminders
  • Flexible report formats
  • Free faxing of clinical reports at signoff
  • HIPAA Compliance
  • Insurance scanning & tracking
  • Interactive reports & dashboards
  • Missing insurance tracking & alerting
  • Multiple views of schedules & appointments
  • No-show/cancellation tracking & rebooking
  • Paperless charge ticket at signoff & billing
  • Patient registration
  • Point & click charting at the point of care
  • Progress reporting tracking & alerts
  • Prompts to define & track clinical goals & outcomes
  • Registration task lists, alerts & notifications
  • Reporting
  • Schedule management
  • Schedule multiple therapists & locations
  • Scheduling, documentation & billing
  • Streamlined & clear team communications
  • Task Management
  • Update goals & create progress notes

Q. Who are the typical users of InsightEMR?

InsightEMR has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Mid Size Business

Q. What languages does InsightEMR support?

InsightEMR supports the following languages:

English

Q. What type of pricing plans does InsightEMR offer?

InsightEMR has the following pricing plans:

Subscription

Q. Does InsightEMR support mobile devices?

We do not have any information about what devices InsightEMR supports

Q. What other apps does InsightEMR integrate with?

We do not have any information about what integrations InsightEMR has

Q. What level of support does InsightEMR offer?

InsightEMR offers the following support options:

Phone Support, Online Support