About InsightEMR

Clinicient’s InsightEMR is a web-based EMR and practice management solution for outpatient rehabilitation practices including PT, OT, SLT, pediatrics, and rehab agencies.

Physical therapy clinics can use InsightEMR for billing services, scheduling, reporting, and clinical documentation. The solution was designed to encompass the needs of a small start-up practice, to large, national organizations throughout North America.

InsightEMR provides front desk staff with the tools they need to successfully manage patient accounts, including patient information collection such as insurance changes and copays. The solution enables users to schedule patients for multiple therapy appointments, even within different locations, and locate available appointments at a glance. Users can also setup email / text reminders, visual cues, and cancellation alerts to keep track of schedules and tasks.

InsightEMR helps the back office staff by improving communication between team members, patients, physicians, and payers. Task lists display urgent issues that need attention and can easily be tracked, while flowsheets let users view and update the progression of treatments. Streamlined communication with referring physicians and a 360 degree view of all patient and billing data, helps users to prevent errors and glitches within documentation.


Key benefits of InsightEMR

InsightEMR is cloud-based so users can access the system anytime, anywhere. Patient data is protected with bank level security and full HIPAA compliance.

InsightEMR provides electronic medical records that create a paperless environment along with the tools to help increase payments from insurance companies with electronic billing.

The solution’s built-in task management tools include no-show/cancellation tracking and rebooking, as well as missing insurance tracking and alerting.

InsightEMR’s clinical documentation is digital, yet designed to replicate the standard paper forms therapists are familiar with.

Users can benefit from the solution’s automated, system-driven compliance controls and claim scrubbing features that ensure full compliance before submission.


Images

InsightEMR Software - Clinicient's InsightEMR offers cloud-based tools that eleminate complex technology and ensure security and privacy.
InsightEMR Software - With Clinicient's InsightEMR, everything is securely stored, shared, updated and backed up in the cloud and accessible over the web.
InsightEMR Software - InsightEMR users can customize templates or create their own documentation forms.
InsightEMR Software - Flexible protocols let users add, edit or remove information and placeholders allow fill in the blanks with pop up menus for quick selection with InsightEMR.
InsightEMR Software - Users can set alerts to ensure charge ticket and claims match documentation with InsightEMR.
InsightEMR Software - With InsightEMR, charges are automatically pushed to billing at sign-off.
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InsightEMR video
InsightEMR Software - Clinicient's InsightEMR offers cloud-based tools that eleminate complex technology and ensure security and privacy.
InsightEMR Software - With Clinicient's InsightEMR, everything is securely stored, shared, updated and backed up in the cloud and accessible over the web.
InsightEMR Software - InsightEMR users can customize templates or create their own documentation forms.
InsightEMR Software - Flexible protocols let users add, edit or remove information and placeholders allow fill in the blanks with pop up menus for quick selection with InsightEMR.
InsightEMR Software - Users can set alerts to ensure charge ticket and claims match documentation with InsightEMR.
InsightEMR Software - With InsightEMR, charges are automatically pushed to billing at sign-off.

Not sure about InsightEMR? Compare with a popular alternative

Starting Price

US$50,00
month
US$150,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

32
14

Integrations

No integrations found
No integrations found

Ease of Use

4,3 (127)
4,2 (24)

Value for Money

4,1 (127)
4,0 (24)

Customer Service

3,9 (127)
4,2 (24)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

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4,4
#1 Alternative to InsightEMR
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TheraOffice

4,6
#2 Alternative to InsightEMR
TheraOffice is a cloud-based electronic medical record (EMR) and practice management solution designed to help medium...

WebPT

4,3
#3 Alternative to InsightEMR
WebPT offers the most powerful rehab therapy platform on the market. Offering scheduling, documentation, patient...

Tebra

4,0
#4 Alternative to InsightEMR
Tebra helps medical providers optimize clinical processes by handling administrative tasks so that doctors can focus on...

Reviews

Overall rating

4,4 /5
(127)
Value for Money
4,1/5
Features
4,3/5
Ease of Use
4,3/5
Customer Support
3,9/5

Already have InsightEMR?

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Showing 5 reviews of 127
Ashley
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Administrative Assistants will love this-everything you need is on one page!

Reviewed on 2019/07/16

Pros

1. You can open/sign into the program more than once, so if you can have the schedule open and patient charts open at the same time or multiple schedules from multiple office locations up.
2. All the prescription, authorization, case information is in the same location in the patients chart. You don’t have to open multiple windows to find anything, which is great!
3. Adding attachments is super easy! You can add from the schedule or in the patients chart.
4. Scheduling patients are easy too, all you have to do is “copy” and “paste” the appointment. The schedule can accommodate up to months in advance so patients often have scheduled appointments for the month!
5. You can text or email appointment updates from the system; patients love this!
6. There’s a side bar of information about the patient in schedule view so you can get a preview of notes, insurance information, referral information, etc. just no private information about the patient, such as, date of birth... for HIPAA reasons
7. Saves all your work when you “x” out of the program.

Cons

Can be slow at times, but overall a great software. Much more secure than other internet based softwares that I have used in the past for my job.

Deann
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Big Learning Curve

Reviewed on 2020/12/09

A year after implementation while still dealing with more glitches than expected, we contemplated...

A year after implementation while still dealing with more glitches than expected, we contemplated ending our contract but ultimately kept the system to avoid the same hassles with yet another system.

Pros

Scheduling is pretty simple. It is nice that you can fax notes straight from the EMR. They have an online platform that can be used when not in the clinic, although it is not similar to your desktop app at all. The team they sent to be onsite was very helpful as we switched over to this system.

Cons

I feel like several features we were shown in demo are not actually a part of the program unless you pay even more, which we were unaware of. Features such as emailing your patient a HEP. Be extra patient as you learn this software because it takes a lot of time and practice. Customizing notes is not as simple as it should be. Our clinic has has issues with sections of notes being randomly deleted.

Alternatives Considered

WebPT
Raphael
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Inconsistent

Reviewed on 2017/04/13

We are actively looking to migrate.

We are actively looking to migrate.

Pros

The integration of the schedule, billing and the documentation is user friendly. Once you customize your evaluations templates evaluations are a breeze.

Cons

Their billing is horrible. They are inconsistent (can go up or down 30-40% with no changes in volume or payer mix), they are constantly shuffling out team members, and billers( been with them since late 2014 and I'm on my 4th account manager whom I haven't spoken to yet. My last one left abruptly on 3/31/17) . The customer service is even worse. No one seems to have any answers. They love to pawn off any issues with collections or functionality on to you and your practice. Their policy seems to be to push any questions towards the tutorials and the insight website. Which is just a bunch of glossy youtube videos.

Darrin
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

3 Years of Using Clinicient

Reviewed on 2019/10/04

Overall, I am happy. There isn't a perfect EMR system, but Clinicient does a great job with...

Overall, I am happy. There isn't a perfect EMR system, but Clinicient does a great job with reporting and it helps us to track all the important metrics and make sure your business thrives. I don't see myself moving platforms in the near future. I do think they try and make a great working relationship that is mutually beneficial. The technology world is a tough business, but I think the direction of Clinicient is going in the right direction and supporting providers to make them better.

Pros

We have been users of Clinicient for over 3 years. Overall, we are happy with the service. The reports are very robust and can provide lots of data around the quality of your care. The billing is pretty good, but we do get claims with timely filing denials, not a lot, but it happens. Some days the support is amazing, other days it can be disappointing, but mostly good days. The system is reliable, very few "outages."

Cons

When we first signed up 3 years, they promised a lot of things, like a patient portal in the next 3-6 months. It's been 3 years and there is still no patient portal. They also said they were working towards merchant services when we signed up, and still not there. We signed up with Keet Health to help with patient retention and MIPS, but Keet Health was been absolutely terrible. I would not recommend using Keet Health.

Alternatives Considered

WebPT

Reasons for Choosing InsightEMR

Needed a billing solution

Switched From

TheraOffice

Reasons for Switching to InsightEMR

Pricing
Vyoma
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Outstanding Software

Reviewed on 2019/05/31

My experience with InsightEMR has been great and fruitful. I like the content , outcome based...

My experience with InsightEMR has been great and fruitful. I like the content , outcome based documentation and ease of adding and deleting required points in the documentation. Faxing is just a click away. I love the weekly emails with good information to improve clinic performance and current business environment.

Pros

Content availibility, learning, outcome based documentation, ease of faxing and letter creations. Up to date information and user friendly for both new graduates as well experienced therapists.

Cons

Goals update and creating discharge notes from existing last daily note.

Showing 5 reviews of 127 Read all reviews

InsightEMR FAQs

Below are some frequently asked questions for InsightEMR.

InsightEMR offers the following pricing plans:

  • Starting from: US$50,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Request a price quote by contacting Clinicient.

InsightEMR has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

InsightEMR supports the following languages:

English

InsightEMR supports the following devices:

We do not have any information about what integrations InsightEMR has

InsightEMR offers the following support options:

Email/Help Desk, Phone Support, Chat

Related categories

See all software categories found for InsightEMR.