DocMeIn

DocMeIn

Cloud based patient appointment management solution

3.8/5 (9 reviews)

DocMeIn Overview

DocMeIn is a web-based patient appointment scheduling solution designed primarily for individual practitioners and small healthcare facilities across the United States, Russia, Canada and Australia. The solution helps medical centers to book online appointments with patients and send them automated reminders for their upcoming appointments.

The solution offers features such as the color-coded calendar which allows doctors and medical practitioners to manage their daily appointments in a group calendar with customized coloring to indicate appointment type and status. Users can reschedule or change an appointment through the intuitive drag and drop interface. It also allows setting up of recurring appointments on a daily, weekly or monthly basis.

Medical centers can set up flexible business hours including break hours, holidays or vacation period. These business hours are then enforced while interacting with patients so that patients can book appointments only from the time slots available. The appointment reminder is a key feature of this solution which allows users to send automated email, text or voice messages to alert patients about their upcoming appointments and reduces no-shows. Patients can also confirm, reschedule or cancel the appointment online anytime.

DocMeIn is a free online appointment scheduling service wherein users are charged only for the add-on premium services such as text messages and automated phone calls. The solution can sync with other e-calendars such as Google Calendar, Microsoft Outlook, iCalendar and more.

Pricing

Starting from
N/A
Pricing options
Free Trial
Free
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, United States

Supported Languages

English

DocMeIn Reviews

Overall rating
3.8/5
78% positive reviews
4
Excellent
3
Very good
0
Average
0
Poor
2
Terrible
Miche P.

Fully capable and an excellent value

Used Daily for 2+ years
Reviewed on 2019/09/16
Review Source: Capterra

Having a tool that both practitioner and client can access booking is top of the list. We used the free version, and it really did cover everything we required to run a busy multi- disciplinary clinic.

Pros

The intuitive interface is excellent. Very easy to set up and operate. The automated client reminder emails are a boon, and integration with the Google calendar app really helps keep me on track when I'm on the go.

Cons

If only it have client health history integration available. Then it really would be a heavy hitter.

Rating breakdown

Ease of Use

Likelihood to recommend

10.0/10
Stanford C.

Love it

Used Daily for 2+ years
Reviewed on 2018/11/20
Review Source: SoftwareAdvice

Love this system because it is simple and free!

Pros

Easy to use.
Free
Online booking.
Able to send out reminders and follow up messages.
I have been using it for almost 3 years.

Cons

The server has been unstable recently.
Hard to adjust the options for online booking. Sometimes the reminder will not send.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

Crashes often, no tech support

Used Daily for 1+ year
Reviewed on 2019/02/12
Review Source: GetApp

Pros

It is very very simple and offers the basic online booking feature. It also allows you to save patient data such as DOB, health card info and insurance info, contact info, etc. Works well for a desktop ONLY.

Cons

Crashes often!!! Making It unreliable. Also there is literally no tech support. There is no phone number for you to call. The site is not smart-device friendly and can only be efficiently used on a desktop. Has no capability for Intake/SOAP notes. Does not do billing. You WILL need to use another program for your business needs if you are a registered health peofessional.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

2.0/10
Renee M.

Unreliable

Used Daily for 2+ years
Reviewed on 2017/06/22
Review Source: Capterra

Pros

At first seemed to work well with reminding patients via email and text. Extemely easy to use and I did like that I could download each appointment to my calender but stopped working 6 months ago.

Cons

Did not consistently send out appointment reminders to my patients or to me to sync my calender. When trying to contact docmein.com they responded once and didn't fix issue. Then never responded again.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Jeremy M.

Fantastic scheduling tool

Used Other for 1+ year
Reviewed on 2018/04/09
Review Source: SoftwareAdvice

Pros

Dont expect this prodcut to get you the results you want overnight, it takes time and participants, but once fully implemented this is a fantastic scheduling tool.

Cons

Integration, Integration, Integration... Although a Solid scheduling tool it severely lacks a integration for billing programs.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

DocMeIn Pricing

Starting from
N/A
Pricing options
Free Trial
Free
Value for money

DocMeIn is a free online scheduling service for medical practises.

Certain premium features, such as text and voice reminders, are offered at low pay-as-you-go rates.

DocMeIn Features

  • Appointment Management
  • Automated Scheduling
  • Automatic Notifications
  • Automatic Reminders
  • Calendar Management
  • Customizable Templates

  • Activity Dashboard
  • Billing & Invoicing
  • Charting
  • Claims Management
  • Client Portal
  • Compliance Management
  • Customizable Reporting
  • Document Management
  • Document Storage
  • HIPAA Compliance
  • Records Management
  • Reporting & Statistics
  • Self Service Portal
  • Workflow Management

Additional information for DocMeIn

Key features of DocMeIn

  • API
  • Alerts for doctors and patients
  • Automate scheduling of recurring appointments
  • Automatic notifications
  • Color-coded calendar
  • Create templates for various actions
  • Drag and drop interface
  • Export or import patient information
  • Group calendars
  • Individual logins for doctor & patients
  • Integrate with Google Calendar & Microsoft Outlook
  • Send automated email invitations
  • Set appointment reminders
  • Set rules for business hours
  • Text and voice mail reminders
  • Widget to integrate with websites

Benefits

• DocMeIn allows medical practitioners to customize calendars with color-coded schemes and manage appointments in real time.

• With DocMeIn, medical practitioners can automate the scheduling of recurring appointments on a daily, weekly or monthly basis.

• Doctors and other medical practitioners can send automated reminders to the patients through emails, text or voicemails.

• Doctors can configure all aspects of the patient self-scheduling service thereby allowing patients to request a new appointment, confirm and cancel their previous ​appointments anytime.

• The solution easily integrates with common online calendars such as Google Calendar, iCalendar, Microsoft Outlook and more.

DocMeIn FAQs

Below are some frequently asked questions for DocMeIn.

Q. What type of pricing plans does DocMeIn offer?

DocMeIn offers the following pricing plans:

Pricing model: Free

Free Trial: Not Available

DocMeIn is a free online scheduling service for medical practises.

Certain premium features, such as text and voice reminders, are offered at low pay-as-you-go rates.

Q. What are the main features of DocMeIn?

DocMeIn offers the following features:

  • API
  • Alerts for doctors and patients
  • Automate scheduling of recurring appointments
  • Automatic notifications
  • Color-coded calendar
  • Create templates for various actions
  • Drag and drop interface
  • Export or import patient information
  • Group calendars
  • Individual logins for doctor & patients
  • Integrate with Google Calendar & Microsoft Outlook
  • Send automated email invitations
  • Set appointment reminders
  • Set rules for business hours
  • Text and voice mail reminders
  • Widget to integrate with websites

Q. Who are the typical users of DocMeIn?

DocMeIn has the following typical customers:

Mid Size Business, Small Business

Q. What languages does DocMeIn support?

DocMeIn supports the following languages:

English

Q. What type of pricing plans does DocMeIn offer?

DocMeIn has the following pricing plans:

Free

Q. Does DocMeIn support mobile devices?

We do not have any information about what devices DocMeIn supports

Q. What other apps does DocMeIn integrate with?

DocMeIn integrates with the following applications:

Google Calendar, Microsoft Outlook

Q. What level of support does DocMeIn offer?

DocMeIn offers the following support options:

FAQs, Forum, Online Support