ClassJuggler
About ClassJuggler
ClassJuggler is a customer and class management tool for class-based and schedule-based businesses such as dance schools, gymnastics studios, swim schools, tennis camps, cheer camps, and dojos. ClassJuggler offers modules for class scheduling, student registration, billing and invoicing, and online payments.
Users can choose which features and tools they wish to use as well as customize each one. Directors and managers can set up custom student groupings, skill levels, and customer categories when organizing important records. Users can also define default data-entry values to accelerate the new student registration process.
Additional to class scheduling tools and student records management, ClassJuggler offers ‘power tools’ for tasks such as reporting, billing, and security features. Optional add-ons and partner integrations include credit card processing, website design, accounting, and tax preparation.
The ClassJuggler solution works with any web browser with internet access, and all data is kept "in the cloud," with secure state-of-the-art servers that are backed up nightly. ClassJuggler's automatic updates bring in new features and functionality, and are always included in the monthly subscription. The software is compatible with any computer, as well as iPads, iPhones, and Android devices.
Key benefits of ClassJuggler
Class and schedule listings are pulled directly from the ClassJuggler database, ensuring real-time enrollment availability information that can be embedded onto any website.
Users can turn on additional features in preferences, such as ClassJuggler's built-in martial arts option for dojos that helps manage rank-based classes (following progression using color-coded belts).
ClassJuggler users that work for a business where classes take place in various locations can switch on the "mobile class business feature" for multiple billing locations, and more. And a mobile-optimized "staff portal" lets instructors take attendance from the classroom and do other key functions from a mobile device, even when a web connection is not available.
Directors can create and manage custom skills for various groups and levels, and assign them to students for skill-based attendance and training.
For studios who choose the Parent Portal upgrade, customers can self-register, sign up family members for classes, manage payment methods, and make payments.
Users can email and print detailed account activity and invoice statements for customers, directly from ClassJuggler.
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Reviews
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- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
ClassJuggler has helped our school run more smoothly!
Reviewed on 2019/10/16
ClassJuggler has helped our acting academy with streamlining bookkeeping, giving customers current...
ClassJuggler has helped our acting academy with streamlining bookkeeping, giving customers current account information and so much more!
Pros
I love pretty much everything! I like the customer portal access and the ability to help reset the password for those who forget. I like how easy it is to quickly print the attendance sheet for instructors. The mailing labels, student birthdays and the list goes on!
Cons
The one thing I would change about Class Juggler is the lack of ability to schedule private lessons.
Alternatives Considered
Jackrabbit DanceReasons for Switching to ClassJuggler
The cost and the ease of use.Response from ClassJuggler
Thanks for your kudos, Katie! It means the world to us that ClassJuggler helps you to work with your customers and streamline your bookkeeping. Thanks for your specific feedback on certain features that have proved valuable to you
- Industry: Entertainment
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Customer Service
Reviewed on 2021/11/26
Great! I love the customer service and how they take and implement suggestions. This product is...
Great! I love the customer service and how they take and implement suggestions. This product is always improving and the customer service remains excellent!
Pros
In a market that is flooded with similar products the question I ask myself is how easy is it to get support when there is an issue? The answer is very easy with ClassJuggler! Let's face it, there will always be a need for support and problem solving and hands down I do not believe you will find a more supportive and ready to help company that [SENSITIVE CONTENT]
& his team at ClassJuggler.
I have been using this system for about 10 years and am still very happy with my decision to stay. They are easy and pleasant to work with, always helpful and willing to educate, take and implement suggestions, available on both EST & PST and in an emergency will return calls after they have closed for the day! Where else will you find a company that cares enough about your concerns to call you back after they have closed? I bought this product based upon cost when I first started. I stay because of the customer service and if you give them a try, I think you will too.
Cons
I struggle with customer payments so I would like my customers to have to keep a card on file. I do not want customers to be able to remove a card and not replace it with another. We are an elective service and deserved to be paid.
Response from ClassJuggler
Thanks much for your effusive praise and details about what you appreciate! Also, thanks for your product functional suggestion. Regarding that: Currently, we allow customers to manage their own payment information in order to keep information up-to-date and valid for when you do your periodic payment collections. We may consider in the future removing the "delete" option in lieu of an option that sends a request to remove their payment information to an administrator. There are situations where we indeed want a customers to remove their payment information so making it an all-or-nothing setting might adversely affect some of our clients and their specific needs. We will continue to explore how to make this ability work for all of our clients. Thanks again!
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
Overall good. There are some things that I would like looked at for efficiency in our...
Reviewed on 2018/03/01
Pros
I like the ability to pull reports, to manage attendance and to mass communicate with clients. I also like that I can get to Enrollment History quickly and also the ability to annotate notes on most screens as needed.
Cons
The update in the software that changed the attendance view for students. The 12 month view is too much information on the screen at once. Maybe 3 months at a time. The way we use that application we offer make-ups 3 months from the time a class is missed. With 12 months of attendance in the screen you have to filter through too many entries to locate a missed class from 3 months back. Access to 12 months is great but all 12 months on the screen is too much. Also, if you are looking for an entry from Jan 2018, you have to change the reference date to Jan 2019. It's annoying!
Response from ClassJuggler
Cheryl, the ability to see more attendance was a feature enhancement requested by many of our clients. Not all updates are met with enthusiasm, we realize. I think that adding a range dropdown to the screen, letting you choose how much information you would like to see, would be a great compromise and would satisfy your desires.
As to your second request on the use of the reference date: It is the center point for viewing attendance entries, and we've got you covered; To view attendance from, say, Jan 2021, just choose January 2021 as your reference point. ClassJuggler will then show attendance from one year earlier up through one year later than your reference date. I hope this helps.
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Why I use Classjuggler
Reviewed on 2021/11/12
Fast work saves time and money and my school looks organized.
Fast work saves time and money and my school looks organized.
Pros
I have been using for years and never had a problem could not be resolved with one call. Always is there is part of my day to register my new client and they loved because is fast and easy.
Cons
I like to have a space to put the student photo and downloaded the parents print copy signed registration form on the system.
Response from ClassJuggler
We greatly appreciate your praise and loyalty, Dione, and look forward to serving you in the coming years! Thanks also for your customer service kudos, and especially for your suggestion on adding a space for students photos and other suggestions. As always, we use customer feedback to help us plan future upgrades.
- Industry: Sports
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
From the onset the Class Juggler screen looks complex as there is a lot to look at all at once.
Reviewed on 2018/03/06
There are a lot of great features that we are still beginning to tap into. Enrolling students into...
There are a lot of great features that we are still beginning to tap into. Enrolling students into events as if it was a class, limits the paperwork that needs to be done for the many different events that we hold on a monthly basis. One difficulty is that we have several different staff members sharing our computers at once and it is a bit time consuming to log in and out often when sharing with another staff member. It is good, however that when staff make changes into the system it does keep track of who made the changes. That has been helpful in the training process as we then can identify which staff member is making mistakes and needs more training.
Pros
I like the ability to keep track of make-ups for students who miss their classes. This is very important to our company. We can easily go back and see all of the attendance for our students and track full classes easily. We can now use a staff reward system for full classes as it is easier to track than our last system and that has been motivational to our staff as a whole.
Cons
I do not like that all funds that are in the account automatically get charged at the end of the month for those who are on Autopay, even if the due date for some of the funds has not come up yet. Due to this issue we are still having to use another program. This difficulty is still an important one to fix so we can phase out the use of our other system. Using two systems has created some confusion in communicating with our clients about what they owe and that confusion has created some frustration for our customers. Our office staff has been received several frustrated phone calls from customers about this issue.
Response from ClassJuggler
Thanks for your review, Shannon. Glad to hear that ClassJuggler helps you keep track of student makeups and to facilitate your staff reward system! We also appreciate your comments regarding account payments. We take such suggestions into consideration when planning upcoming product upgrades.
ClassJuggler FAQs
Below are some frequently asked questions for ClassJuggler.Q. What type of pricing plans does ClassJuggler offer?
ClassJuggler offers the following pricing plans:
- Starting from: US$44.95/month
- Pricing model: Subscription
- Free Trial: Available
$44.95/month 1 - 150 students $49.95/month 151 - 300 students $54.95/month 301 - 450 students $59.95/month 451 - 600 students Up to $104.95/month 2201 - 2500 students For over 2500 students, contact ClassJuggler for a pricing.
Q. Who are the typical users of ClassJuggler?
ClassJuggler has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ClassJuggler support?
ClassJuggler supports the following languages:
English
Q. Does ClassJuggler support mobile devices?
ClassJuggler supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does ClassJuggler integrate with?
ClassJuggler integrates with the following applications:
authorize.net
Q. What level of support does ClassJuggler offer?
ClassJuggler offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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