ClassJuggler

ClassJuggler

Management solution for class and schedule-based businesses

4.4/5 (167 reviews)

ClassJuggler Overview

ClassJuggler is a customer and class management tool for class-based and schedule-based businesses such as dance schools, gymnastics studios, swim schools, tennis camps, cheer camps, and dojos. ClassJuggler offers modules for class scheduling, student registration, billing and invoicing, and online payments.

Users can choose which features and tools they wish to use as well as customize each one. Directors and managers can set up custom student groupings, skill levels, and customer categories when organizing important records. Users can also define default data-entry values to accelerate the new student registration process.

Additional to class scheduling tools and student records management, ClassJuggler offers ‘power tools’ for tasks such as reporting, billing, and security features. Optional add-ons and partner integrations include credit card processing, website design, accounting, and tax preparation.

The ClassJuggler solution works with any web browser with internet access, and all data is kept "in the cloud," with secure state-of-the-art servers that are backed up nightly. ClassJuggler's automatic updates bring in new features and functionality, and are always included in the monthly subscription. The software is compatible with any computer, as well as iPads, iPhones, and Android devices.

Pricing

Starting from
US$45,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, United Kingdom, United States

Supported Languages

English

ClassJuggler Reviews

Overall rating
4.4/5
87% positive reviews
88
Excellent
58
Very good
18
Average
2
Poor
1
Terrible
Shannon M.

From the onset the Class Juggler screen looks complex as there is a lot to look at all at once.

Used Daily for 1+ year
Reviewed on 2018/03/06
Review Source: Capterra

There are a lot of great features that we are still beginning to tap into. Enrolling students into events as if it was a class, limits the paperwork that needs to be done for the many different events that we hold on a monthly basis. One difficulty is that we have several different staff members sharing our computers at once and it is a bit time consuming to log in and out often when sharing with another staff member. It is good, however that when staff make changes into the system it does keep track of who made the changes. That has been helpful in the training process as we then can identify which staff member is making mistakes and needs more training.

Pros

I like the ability to keep track of make-ups for students who miss their classes. This is very important to our company. We can easily go back and see all of the attendance for our students and track full classes easily. We can now use a staff reward system for full classes as it is easier to track than our last system and that has been motivational to our staff as a whole.

Cons

I do not like that all funds that are in the account automatically get charged at the end of the month for those who are on Autopay, even if the due date for some of the funds has not come up yet. Due to this issue we are still having to use another program. This difficulty is still an important one to fix so we can phase out the use of our other system. Using two systems has created some confusion in communicating with our clients about what they owe and that confusion has created some frustration for our customers. Our office staff has been received several frustrated phone calls from customers about this issue.

Response from ClassJuggler

Thanks for your review, Shannon. Glad to hear that ClassJuggler helps you keep track of student makeups and to facilitate your staff reward system! We also appreciate your comments regarding account payments. We take such suggestions into consideration when planning upcoming product upgrades.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Lissa O.

What a Timesaver!

Used Daily for 1+ year
Reviewed on 2017/03/25
Review Source: Capterra

I own a small children's art studio named Bristles Art Studio. We teach after school art lessons, host paint nights, children's birthday parties, paint your own pottery, and summer art camps! I was having such a hard time with keeping up with accounts and registration. When I would host my summer camp registration, there would be an angry line out the door!! Now with ClassJuggler, I can host registration online, and people can register in their PJ's! It is so easy for them to "hold their spot" in a summer camp by depositing money online with their credit card, and I don't have to worry about hassling them for weeks about it. The best part about ClassJuggler is thier customer support. I have called a few times when I got into a part of the software that I wasn't sure about. They spend time with you on the phone, walking you through every step! It really is amazing! I am not computer savvy at all, but I can do Class Juggler. I also like that I can email or text certain groups of students about reminders or class cancellation, without having to email my entire list of customers. I used to use another software for emailing customers, but now I just use ClassJuggler. It has been a huge timesaver for me. I used to spend so much time after students left, getting the accounts in order. No more!

Pros

Online bill payment
Online registration
Easy to use

Cons

I wish it had an app for phones/iPads that administrators could use

Response from ClassJuggler

Lissa, so glad to hear that ClassJuggler's efficiencies have help you get rid of your "angry lines out the door" during registration. :) We look forward to serving you and your Bristles Art Studio for many more years!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Suzanne P.

Good Software for the money and great customer service

Used Daily for 1+ year
Reviewed on 2017/03/21
Review Source: Capterra

This is our 2nd year using the software for our dance studio. Last year we used it to for our student enrollment, class scheduling and reporting. This year we started using it to bill our customers and track tuition and payments. I relied on customer service quite a bit while I was setting up the financial side of things, and they were extremely patient and helpful. We still only accept cash or check but are looking at adding a credit card option for next year. We also don't use the customer portal option currently. Class Juggler has helped us keep our heads as we grow.

The only thing I would like to see is an option to help us create recital orders. The interface isn't very pretty or intuitive, but it does function well and it doesn't take much time to figure things out. I would rather have a hard working reliable software than an unreliable one that looks pretty.

Pros

Reliable, updates are useful. Reporting often has an export option so it can be manipulated and customized in excel. Monthly tuition statements are easy for the customer to read and understand. Customer service is helpful.

Cons

No recital/performance/ dance order option. Not very pretty to look at and not intuitive.

Response from ClassJuggler

So glad to hear that ClassJuggler has helped you "keep our heads as we grow," Suzanne. :-) And we hope to continue growing with you, which we will continue to do by listening to your suggestions and allowing them to influence our ongoing product development, so thanks!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Aline M.

Amazing company with the BEST personalized customer service!

Used Daily for 2+ years
Reviewed on 2017/03/24
Review Source: Capterra

Classjuggler has all the functions we need we need and more. That being said, I can go on to describe what you can find on their website or I can tell you what I love about them. I'm choosing the second option. At a time when customer service options are being limited (email or live chat only) classjuggler still offers free phone support. Admittedly, I'm not very technologically inclined. The staff has always handled me with grace and kindness with a splash of humor. All messages are returned PROMTLY and sometimes they even respond after hours! How often so you see that?!
Additionally, they are open to suggestions and have made changes to the system based upon direct feedback. I was so impressed the day they listened to my concern and then changed the system because of it!

They are a small business that deserves our support not because they are small, but because they are wonderful and have earned it! The small business part is just a bonus!

A huge thank you to John and his staff for years of wonderful service!

Pros

Have I mentioned customer service?
Cost

Cons

I haven't come across any that weren't fixed.

Response from ClassJuggler

Wow, Aline, such detailed reasons for why ClassJuggler has proven to be the right choice for Exploration Movement -- we are grateful, and honored to continue serving you.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Elise E.

Most flexible class management software

Used Daily for 2+ years
Reviewed on 2017/03/21
Review Source: Capterra

Our organization has been using ClassJuggler for over 10 years, and we love it. We are not actually a dance school. We are a homeschool cooperative, but it works great for our situation. We have looked at tons of other class management services over the past 10 years, but we have never found one with as many features at such an affordable price. Since we offer a la carte classes in all kinds of subjects on a varying schedule with varying costs associated with each class, our program does not fit into most "school" software programs. The ones that might work are extremely expensive and not as flexible. ClassJuggler has always been able to handle all of our complicated needs.

Pros

Extreme flexibility in class scheduling, class pricing, payment options for customers. Great support as well.

Cons

Has a bit of an "old school" feel especially in the customer login area. No feature to show teacher bios to help customers in selecting classes.

Response from ClassJuggler

Thanks for your 5-star rating, Elise. Glad to hear that ClassJuggler is working well for your homeschool coop. You'll be happy to know that we're upgrading the customer login in 2017. :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

ClassJuggler Pricing

Starting from
US$45,00/month
Pricing options
Free Trial
Subscription
Value for money

$44.95/month
1 - 150 students

$49.95/month
151 - 300 students

$54.95/month
301 - 450 students

$59.95/month
451 - 600 students

Up to
$104.95/month
2201 - 2500 students

For over 2500 students, contact ClassJuggler for a pricing.

ClassJuggler Features

  • Attendance Management
  • Billing & Invoicing
  • Class Scheduling
  • Custom Forms
  • Customer Database
  • Electronic Payments
  • Registration Management
  • Time & Attendance Tracking

  • Activity Dashboard
  • Automated Scheduling
  • Automatic Notifications
  • Automatic Reminders
  • Calendar Management
  • Client Portal
  • Credit Card Processing
  • Event Scheduling
  • POS
  • Recurring Billing
  • Reporting & Statistics
  • Website Integration

Additional information for ClassJuggler

Key features of ClassJuggler

  • Administrative access privileges
  • Administrator accounts
  • Advanced security system
  • Assessment tracking tools
  • Assign and track student skills attainment
  • Billing and invoicing
  • Built-in financial bookkeeping management tools
  • Class schedules builder
  • Conflict management
  • Conflict resolution rules
  • Create charges, credits, refunds, and record payments
  • Credit card and debit card payments
  • Customer accounts
  • Customer records
  • Customer search tools
  • Dropped classes
  • Email and print detailed account activity statements
  • Email and print invoice statements
  • Enforced capacity control
  • Enrollment procedures and management
  • Enrollment schedule conflict fixing
  • Instructor class assignments lists and reports
  • Keep detailed attendance records
  • Martial arts class features
  • Multiple attendance sheet forms
  • Report generation tasks
  • Student class history
  • Track student registration and pre-registration
  • Tuition updates
  • Waiting lists

Benefits

Class and schedule listings are pulled directly from the ClassJuggler database, ensuring real-time enrollment availability information that can be embedded onto any website.

Users can turn on additional features in preferences, such as ClassJuggler's built-in martial arts option for dojos that helps manage rank-based classes (following progression using color-coded belts).

ClassJuggler users that work for a business where classes take place in various locations can switch on the "mobile class business feature" for multiple billing locations, and more. And a mobile-optimized "staff portal" lets instructors take attendance from the classroom and do other key functions from a mobile device, even when a web connection is not available.

Directors can create and manage custom skills for various groups and levels, and assign them to students for skill-based attendance and training.

For studios who choose the Parent Portal upgrade, customers can self-register, sign up family members for classes, manage payment methods, and make payments.

Users can email and print detailed account activity and invoice statements for customers, directly from ClassJuggler.

ClassJuggler FAQs

Below are some frequently asked questions for ClassJuggler.

Q. What type of pricing plans does ClassJuggler offer?

ClassJuggler offers the following pricing plans:

Starting from: US$45,00/month

Pricing model: Subscription

Free Trial: Available

$44.95/month
1 - 150 students

$49.95/month
151 - 300 students

$54.95/month
301 - 450 students

$59.95/month
451 - 600 students

Up to
$104.95/month
2201 - 2500 students

For over 2500 students, contact ClassJuggler for a pricing.

Q. What are the main features of ClassJuggler?

ClassJuggler offers the following features:

  • Administrative access privileges
  • Administrator accounts
  • Advanced security system
  • Assessment tracking tools
  • Assign and track student skills attainment
  • Billing and invoicing
  • Built-in financial bookkeeping management tools
  • Class schedules builder
  • Conflict management
  • Conflict resolution rules
  • Create charges, credits, refunds, and record payments
  • Credit card and debit card payments
  • Customer accounts
  • Customer records
  • Customer search tools
  • Dropped classes
  • Email and print detailed account activity statements
  • Email and print invoice statements
  • Enforced capacity control
  • Enrollment procedures and management
  • Enrollment schedule conflict fixing
  • Instructor class assignments lists and reports
  • Keep detailed attendance records
  • Martial arts class features
  • Multiple attendance sheet forms
  • Report generation tasks
  • Student class history
  • Track student registration and pre-registration
  • Tuition updates
  • Waiting lists

Q. Who are the typical users of ClassJuggler?

ClassJuggler has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does ClassJuggler support?

ClassJuggler supports the following languages:

English

Q. What type of pricing plans does ClassJuggler offer?

ClassJuggler has the following pricing plans:

Subscription

Q. Does ClassJuggler support mobile devices?

We do not have any information about what devices ClassJuggler supports

Q. What other apps does ClassJuggler integrate with?

ClassJuggler integrates with the following applications:

Authorize.net

Q. What level of support does ClassJuggler offer?

ClassJuggler offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials