Zoho Mail

Secure email hosting & mailbox management for business users

About Zoho Mail

<strong>[email protected]</strong>
Get a custom domain email for your business. Create unique and professional email addresses for your employees with your company domain.

<strong>Secure, ad-free email with 99.9% uptime guaranteed</strong>
Zoho Mail guarantees you the most wanted availability with the utmost security and privacy to your account via EAR, TLS and TFA authentication.

<strong>Seamless email migration</strong>
Make your switch simple using our Migration tools. Our expert 24x7 technical support will help you make a smooth transition to Zoho Mail.

<strong>Control Panel</strong>
Manage your business emails from Zoho Mail’s powerful Control Panel. Admins can set up individual mailbox quotas and privileges,

<strong>Easy Migration</strong>
Migration to Zoho hosted mail is a breeze. You can have our ever-ready support experts walk you through the process or download the self-migration tool. MS Exchange PST based transitions are especially a zap!

<strong>A newer way to email</strong>
Zoho Mail has brought the best elements of social into email, letting you tag people or share folders in a click. Streams will let you get social, and help you spend more time outside the (in)box.

<strong>Instant Chat</strong>
This built-in instant chat allows your corporate community to quickly come together to discuss important topics and make decisions faster. Best of all, it runs entirely on your browser as a non-distracting sleek bar at the bottom.

<strong>Calendar, Tasks & Notes</strong>
Your corporate users can keep track of important tasks, share calendars, take notes, et al making collaboration smooth & effective. Your users are desktop savvy? No worries. Syncing is seamless with popular desktop clients.

<strong>Multiple Email Accounts</strong>
Why not have you access all your other favorite email accounts from one place? You can configure other POP accounts in Zoho Mail, each of them displayed as an exclusive module with a single click. Isn't that actually cool?

Pricing starting from:

US$1,00/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of Zoho Mail

Safe, Reliable & Secure
Our servers are housed in the most secure data centers. We use the 256 bit SSL encryption, state of the art infrastructure and software security to ensure the safety of your data.

No Distracting Ads
Zoho Mail values your privacy and experience using our service. We do not display ads - not even in the free version.

Part of Zoho
Zoho Mail is part of the Zoho family of products. Zoho has a comprehensive portfolio of 25+ applications contextually integrated, enabling you to work smarter.

Huge Savings
With Zoho Mail, you get top-class email hosting starting at just $2 /User /Month. You need not pay an arm-and-a-leg to manage Business Email hosting.

Access Anywhere and Anytime
Access and manage your business email anywhere and anytime with data stored on the cloud. All you need is a browser and an internet connection. It's that simple! Learn More

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

Supported Languages

Arabic, Chinese, Czech, Danish, Dutch and 18 others, English, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Pricing starting from:

US$1,00/month

  • Free Trial
  • Free Version
  • Subscription

Features

Total features of Zoho Mail: 26

  • API
  • Anti Spam
  • Archiving & Retention
  • Auto-Responders
  • CRM
  • Calendar Management
  • Categorisation/Grouping
  • Chat/Messaging
  • Collaboration Tools
  • Commenting / Notes
  • Contact Management
  • Data Recovery
  • Email Management
  • Email Monitoring
  • Inbox Management
  • Labeling
  • Live Chat
  • Response Management
  • Routing
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Task Management
  • Team Calendars
  • Two-Way Audio & Video
  • Whitelisting/Blacklisting

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Reviews

Overall rating

4,4 /5
(565)
Value for Money
4,6/5
Features
4,4/5
Ease of Use
4,3/5
Customer Support
4,3/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 565
Gabriella N.
Overall rating
  • Industry: Mining & Metals
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great functionality with available set-up resources

Reviewed on 2021/02/14

I recommend Zoho mail 110%, I have been using it for years now with minimum to no issues.

I recommend Zoho mail 110%, I have been using it for years now with minimum to no issues.

Pros

I have used Zoho for about four years now, and I was attracted to it by Zoho mail. Zoho mail allows you to have five email addresses with individual mailboxes under one custom domain for free. This is great especially for entrepreneurs and startups, even though you have to purchase the custom domain.

The level of functionality is great, it ranks well even when compared to paid services. Another important aspect is that it's not "spammy" and it does not have compromised security.

Zoho mail works well, I would recommend it to other business owners and entrepreneurs. It is also continually improving and adding more useful tools such as the MX record checker.

Cons

I like Zoho mail's performance and reliability that is enabled by aspects such as adding SPF and DKIM entries in the domain DNS and adjusting MX records.
But depending on skill level, these settings could be seen as challenging and could deter some. I found the manual webpage that's available for setting up for a range of domain providers to be quite helpful. There are other sites that cover how to set up Zoho mail, which I also found to be helpful.

I realized that it can take long for Zoho mail to pick up added entries to a domain DNS. This is probably split between Zoho mail and a specific domain provider but perhaps some improvements can be done.

Felix J.
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Great for basic capabilities, lacking integration with other suites

Reviewed on 2019/09/09

Zoho Mail was a very solid experience during the time I used it for over 5 years. It was mostly...

Zoho Mail was a very solid experience during the time I used it for over 5 years. It was mostly stable with no major issues whatsoever. The setup was straightforward and I didn't have to switch into the "admin" role during day to day very often. It was quite set-it-and-forget-it for basic email duties. However, as time went on, their email solution and other included goodies felt more and more limited. With everyone using the big names of Gsuite and O365, still being stuck on Zoho's unheard of platform seemed more work than it was worth.

It's a great (free under 5 users) product​ if you're not looking to do anything fancy, and only care about basic functionality.

Pros

Zoho Mail worked well as a provider for my email on my custom domain. It has all of the features you would need out of a typical email provider, like Gmail​ or Outlook. It was simple to set up, just by adding an MX record into my DNS which took until 5 minutes. The UI is simple but powerful, and their advanced search tools helped me find emails from long ago that I wouldn't be able to find otherwise.

Since my only user was myself and an additional service account for miscellaneous sending purposes, I was using the "free" version, which is fully featured, but limited to 5 users. While the free version includes quite a lot of mail features, it is ultimately limited on mail storage, eventually causing me to move away. The free version also included access to some of Zoho's other products, including their contacts and calendar suite (expected with any email provider these days), as well as their office suite (think Word/Excel/Powerpoint). These were nice features to have included, but I ultimately did not use them too much, except for Contacts and Calendar.

Cons

Zoho is the underdog in the category of SaaS business suites, competing against GSuite and O365. While the product is fully featured and includes plenty of powerful tools, what it lacks is widespread support and integration, which ultimately made me move to O365, after using Zoho for 5 years. Their propriety storage and document solution are​ basically unheard of compared to Office Online (with OneDrive) and Google Docs (with Drive). Their IMAP/POP3, CalDav, and CardDav solutions are basic and fragmented, though the features are there. Furthermore, with the free account, I didn't get/expect any customer support so any problems were left to myself to fix (not many came up anyways).

Primarily, you lack integration with third parties and industry leaders with their services. They don't provide many plugins or connectors to external parties, and when they do, the options are lackluster. Don't expect to be able to automate things with Zoho.

Verified Reviewer
Overall rating
  • Industry: Mental Health Care
  • Company size: 10 000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

So-So Email Platform with Pros and Cons

Reviewed on 2019/06/24

While not perfect, Zoho Mail - both from a user and administrator standpoint - worked well enough...

While not perfect, Zoho Mail - both from a user and administrator standpoint - worked well enough to satisfy business needs which was to host email accounts from a custom website domain. Plus. It's hard to really complain about something that doesn't cost anything. The overall look and feel of it is dated and definitely minor leagues compared to powerhouses like Gmail and Outlook and Yahoo Mail, but taken as is, it works and gets the job done.

Pros

Free platform to set up and manage multiple email addresses for a custom domain. It's super easy to set up individual email accounts and groups.

Cons

While creating email accounts with easy, managing them was not so much. Often you would get errors that made no sense even though everything seemed to be working. Also, the user interface could be improved as it seems a bit dated and clunky. And email classifications such as Newsletter and Notification would often mis-categorize emails causing you to miss important emails at first.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great alternative to G-Suite for small businesses

Reviewed on 2021/02/04

I originally tried G-Suite in my organisation. While its powerful and well-known, I found it way...

I originally tried G-Suite in my organisation. While its powerful and well-known, I found it way too complex to install and manage in a very small organisation. Its seemed needlessly complex and required expertise to administer. I cancelled and tried Zoho and never looked back. I find it simpler and more suited to a small business. And the apps that come bundled in are a big bonus.

Pros

Its simple and easy to use and the the support desk has been great on the few occasions I needed it. There are a bunch of good apps that come bundled-in with the Zoho mail. Its also cheap, dependable and affordable.

Cons

My password manager doesn't always work too well on the login screen. But thats picking hairs a bit!

Syazwani I.
Overall rating
  • Industry: Financial Services
  • Company size: 10 000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good with organizing emails

Reviewed on 2021/02/23

Zoho Mail is better than my previous email hosting that my domain hosting has provided. There are...

Zoho Mail is better than my previous email hosting that my domain hosting has provided. There are option to access my mail from my mobile device, which i like very much and can access it from anywhere. There are also a tools to have a quick chat with my contact list.

Pros

Sending and receiving emails with Zoho Mail has never been a problem so far. Adding contact list in bulk is very possible and can work in multiple type of file format like .TXT and excel. Creating a template for my email like footnote and signature is easy and has many option like font style and color to customized it.

Cons

There are limited user that can be add for the domain, and will include more fees to add more user. Adding a domain is not easy as it should be, the MX records is not easily recognized by this software and keep showing error. There are no detailed manual to the problem that I face, and only after seeking support from the customer service the problem is fixed.

Showing 5 reviews of 565 Read all reviews

Zoho Mail FAQs

Below are some frequently asked questions for Zoho Mail.

Zoho Mail offers the following pricing plans:

  • Starting from: US$1,00/month
  • Pricing model: Free, Subscription
  • Free Trial: Available

Mail Lite: $1/user/month (5GB per User) Mail Premium: $4/user/month (50GB per User)

We do not have any information about Zoho Mail features

Zoho Mail has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Zoho Mail supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Zoho Mail supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Zoho Mail integrates with the following applications:

Asana, HubSpot CRM, Zapier, Zoho CRM, Zoho Cliq, Zoho Creator, Zoho Docs, Zoho Projects

Zoho Mail offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Zoho Mail.