Ensuring Safer Tomorrows
4.4/5 (82 reviews)Omnigo Software is a security management and incident reporting software that aids in identifying safety issues, trends and hotspots throughout an organization. Omnigo allows users to streamline the reporting process and produce a wealth of statistics for organizations such as hospitals, schools, corporations, government, casinos, and more.
The feature-rich solution conforms to the particular needs of various institutions due to its vast array of customizable modules. Omnigo adapts to a multitude of dynamic environments for security and law enforcement professionals. A few of Omnigo’s nearly 40 modules include traffic stop, arrest & booking, workplace violence, investigations, emergency response, equipment tracking and risk management.
Omnigo Software is cloud-based, which enables security officers to generate reports and write activity logs as incidents are happening, with any mobile device. The search function allows users to search several fields, whether they are looking for a vehicle license plate number, an individual’s name, or a particular location. Users can then view historical data and information related to those incidents and analyze patterns to know where repeated activities tend to take place, and with which individuals.
Report Exec's open database connectivity allows users to connect to a variety of different security solutions, programs and data sources. The in-house data conversion team converts an organization's existing data, and makes it accessible within the solution.
Pros
The adaptability and integration options.
Cons
I haven't found it yet
I really enjoy the enterprise software that is hosted remotely on the Competitive Edge servers. It takes one more administrative/maintenance responsibility off our shoulders, ensures that we're always running the latest edition of the software, and utilizing the latest features. I also like the fact that my staff can access it from anywhere they have an internet connection - previously the program was only available on our local network. The only thing that keeps me from giving it 5 stars across the board is the dispatch module's continued reliance on locally-installed software. I was sold on this product due to all of the above-stated reasons but was quite disappointed to learn that there was still on-site maintenance requirements for the dispatch users. Any time the server/database gets updated, we have to locally update the required dispatch software. I am hopeful that this can be remedied in the future and this will truly become a cloud-hosted product.
Pros
Versatile features, hosted off-site, very accessible/responsive support staff
Cons
The need for local software on the dispatch module
The now Omnigo, formally Report Exec, used to be a great company. I've noticed a huge decline in customer service and support. When I call customer support I'm always on hold for more than 10 minutes and have to call in again. It is very difficult because they have us, our data cannot be exported out of the software. I would have given Omnigo a 4.5/5 rating in our first year. However, the decline in many features and services has brought to express my concerns an opinions.
Pros
Highly customizable and generally easy to use. Provides many useful features when working properly.
Cons
Before Report Exec merged into Omnigo they were a great company and provided excellent service. Now, the system crashes and our data at one point was corrupted leaving me to fix the errors for many months. I've voiced my concerns resulting in little response or initiative from them to correct the issue. In addition, every year the cost per license continues to increase. Lastly, The app is still very "clunky" and doesn't provide for a fast login or even an option for touch ID. For a tech company specializing in software, I expected better.
Report Exec is ideal for any Security or Law Enforcement firm whom wishes for incident report accountability. The Dispatch program is especially useful for operations involving multitasking of many individuals and tasks by a single dispatcher. Their customer service and tech support teams are attentive and responsive.
If I were to critique a feature of the program it would be the use of vehicle tracking. It seems primarily designed for Law Enforcement, issuing tickets and detailed insurance/legal claim information (monetary values, legal fees, etc.). As a Security entity, our need is more for registering vehicles with associated tags and occasionally logging citations. I would also like there to be a West Coast presence to allow for Administrative training courses. I feel it would be beneficial to the customers if they could manage and facilitate their own systems with less manufacturer assistance.
Pros
The Dispatch software. The ability to multitask several Officers and assignments by one or two individuals is key to a competent workflow with minimal resources.
Cons
The lack or difficulty in customization.
Overall the software is very helpful and easy to use with great features that fill most of our needs. At times the new features or updates can be frustrating but still not a hindrance to get use to it.
Pros
Usefulness and reports.
Cons
At times can be slow, especially dispatch. I do not like the new(er) report view that relies on filters instead of being able define a search in individual fields.
$115 per month per concurrent license
Minimum of 3 total licenses
Report Exec operates using concurrent licenses. There is no need to purchase a license for every single staff member.
Supervisors and executives can generate various reports, log daily events in real time, and analyze visual data for monitoring activities and productivity.
Omnigo users can instantly capture media and crucial evidence at the scene, as well as view real time data with the BI dashboard.
Users can connect to an outside roster or directory to automatically update or import contacts into the program and add photos to each one.
Omnigo Dispatch features mass notifications via email, text messaging, voice calls and RSS that allow for instant security and incident awareness.
Users can access security data on-the-go with Omnigo’s native mobile apps for iOS and Android.
Below are some frequently asked questions for Omnigo Software.
Omnigo Software offers the following pricing plans:
Starting from: US$115,00/month
Pricing model: Subscription
Free Trial: Available
$115 per month per concurrent license
Minimum of 3 total licenses
Report Exec operates using concurrent licenses. There is no need to purchase a license for every single staff member.
Omnigo Software offers the following features:
Omnigo Software has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations
Omnigo Software supports the following languages:
English
Omnigo Software has the following pricing plans:
Subscription
Omnigo Software supports the following devices:
Android, iPhone, iPad
We do not have any information about what integrations Omnigo Software has
Omnigo Software offers the following support options:
Online Support, Phone Support
The enterprise program is one of the most complete entry level systems around with expandability and design options that rival much more expensive competitors. With over 12 years in the partnership we couldn't be happier with the product! The ability to run reports in an instant, document compliance with ease, and manage the daily operational needs of the department is supported with a robust system on a minimal platform. The web based software frees up on site storage space while maintaining security and back ups through a variety of backend options.
The only thing better than the product is the phenomenal customer support! In over a decade there has not been one item that wasn't rectified immediately, completely, and with the utmost of professionalism! If you are looking to upgrade your current system, ask yourself the same thing we did. What is more important than getting someone immediately to address your needs regardless of time or need? For us it was a no brainer. Report Exec Enterprise from CESI is the par excellance we choose over and over again each day!