Omnigo Overview
What is Omnigo?
Omnigo Software is a security management and incident reporting software that aids in identifying safety issues, trends and hotspots throughout an organization. Omnigo allows users to streamline the reporting process and produce a wealth of statistics for organizations such as hospitals, schools, corporations, government, casinos, and more.
The feature-rich solution conforms to the particular needs of various institutions due to its vast array of customizable modules. Omnigo adapts to a multitude of dynamic environments for security and law enforcement professionals. A few of Omnigo’s nearly 40 modules include traffic stop, arrest & booking, workplace violence, investigations, emergency response, equipment tracking and risk management.
Omnigo Software is cloud-based, which enables security officers to generate reports and write activity logs as incidents are happening, with any mobile device. The search function allows users to search several fields, whether they are looking for a vehicle license plate number, an individual’s name, or a particular location. Users can then view historical data and information related to those incidents and analyze patterns to know where repeated activities tend to take place, and with which individuals.
Report Exec's open database connectivity allows users to connect to a variety of different security solutions, programs and data sources. The in-house data conversion team converts an organization's existing data, and makes it accessible within the solution.
Omnigo Overview
Pricing
Pricing options
$115 per month per concurrent license
Minimum of 3 total licenses
Report Exec operates using concurrent licenses. There is no need to purchase a license for every single staff member.
Omnigo Features
Media
Omnigo Reviews
Omnigo Reviews
What a great experience and Security tool to have.
The software is easy to use, so it's user friendly. The program is really simple to use but have a lot of tools to ensure your department is successful. The program is web based and ca be accessed anywhere where there's internet.
The most bang for your buck!
The enterprise program is one of the most complete entry level systems around with expandability and design options that rival much more expensive competitors. With over 12 years in the partnership we couldn't be happier with the product! The ability to run reports in an instant, document compliance with ease, and manage the daily operational needs of the department is supported with a robust system on a minimal platform. The web based software frees up on site storage space while maintaining security and back ups through a variety of backend options.
The only thing better than the product is the phenomenal customer support! In over a decade there has not been one item that wasn't rectified immediately, completely, and with the utmost of professionalism! If you are looking to upgrade your current system, ask yourself the same thing we did. What is more important than getting someone immediately to address your needs regardless of time or need? For us it was a no brainer. Report Exec Enterprise from CESI is the par excellance we choose over and over again each day!
If looking for visitor management choose a different platform than iPass visitor management
We are using Omnigo for visitor management and for keeping track of security guards at locations.
Hands-off maintenance is a huge plus
I really enjoy the enterprise software that is hosted remotely on the Competitive Edge servers. It takes one more administrative/maintenance responsibility off our shoulders, ensures that we're always running the latest edition of the software, and utilizing the latest features. I also like the fact that my staff can access it from anywhere they have an internet connection - previously the program was only available on our local network. The only thing that keeps me from giving it 5 stars across the board is the dispatch module's continued reliance on locally-installed software. I was sold on this product due to all of the above-stated reasons but was quite disappointed to learn that there was still on-site maintenance requirements for the dispatch users. Any time the server/database gets updated, we have to locally update the required dispatch software. I am hopeful that this can be remedied in the future and this will truly become a cloud-hosted product.
Report Exec is a sound product
Report Exec is ideal for any Security or Law Enforcement firm whom wishes for incident report accountability. The Dispatch program is especially useful for operations involving multitasking of many individuals and tasks by a single dispatcher. Their customer service and tech support teams are attentive and responsive.
If I were to critique a feature of the program it would be the use of vehicle tracking. It seems primarily designed for Law Enforcement, issuing tickets and detailed insurance/legal claim information (monetary values, legal fees, etc.). As a Security entity, our need is more for registering vehicles with associated tags and occasionally logging citations. I would also like there to be a West Coast presence to allow for Administrative training courses. I feel it would be beneficial to the customers if they could manage and facilitate their own systems with less manufacturer assistance.
Compare overall rating with alternatives
Compare with alternatives
What a great experience and Security tool to have.
Pros
The software is easy to use, so it's user friendly. The program is really simple to use but have a lot of tools to ensure your department is successful. The program is web based and ca be accessed anywhere where there's internet.
Cons
We did not purchase enough licenses. If there's no internet, you will not be able to access the software.
The most bang for your buck!
The enterprise program is one of the most complete entry level systems around with expandability and design options that rival much more expensive competitors. With over 12 years in the partnership we couldn't be happier with the product! The ability to run reports in an instant, document compliance with ease, and manage the daily operational needs of the department is supported with a robust system on a minimal platform. The web based software frees up on site storage space while maintaining security and back ups through a variety of backend options.
The only thing better than the product is the phenomenal customer support! In over a decade there has not been one item that wasn't rectified immediately, completely, and with the utmost of professionalism! If you are looking to upgrade your current system, ask yourself the same thing we did. What is more important than getting someone immediately to address your needs regardless of time or need? For us it was a no brainer. Report Exec Enterprise from CESI is the par excellance we choose over and over again each day!
Pros
The adaptability and integration options.
Cons
I haven't found it yet
If looking for visitor management choose a different platform than iPass visitor management
We are using Omnigo for visitor management and for keeping track of security guards at locations.
Pros
That they have a SaaS for the iPass so you don't have to manage the architecture on your own physical site.
Cons
Do not like waiting on hold for 45 minutes for Omnigo support for iTrak / iPass to answer. Typically 8 times out of 10 when I call in they are not able to answer it while I'm on the phone with them either. I'm a system network admin at my company and service about 10-12 other services and this support is around the worst that I've ever seen.
Everything extra to do within iPass is either an extra module or doesn't seem to work properly. For example if you want something more than their can'd reports you have to buy the Ad hoc reporting module or the new reporting module that they are coming out with. If you want to import employees from a CSV or import them off of active directory groups on a scheduled basis you have to buy their import module. Sales team when showing product acts like each of these items comes with the product and doesn't tell you until after you have bought it that each of these is an additional module cost.
The R3 scanners to scan the drivers license and auto input the fields for visitors works about half the time as it'll create a different visitor 50% of the time scanning the same exact drivers license. For example if your name is John Doe it would scan it the first time and see John Doe then the second time it might scan it in as John. Doe which would create a separate visitor record since they didn't match exactly.
Hands-off maintenance is a huge plus
I really enjoy the enterprise software that is hosted remotely on the Competitive Edge servers. It takes one more administrative/maintenance responsibility off our shoulders, ensures that we're always running the latest edition of the software, and utilizing the latest features. I also like the fact that my staff can access it from anywhere they have an internet connection - previously the program was only available on our local network. The only thing that keeps me from giving it 5 stars across the board is the dispatch module's continued reliance on locally-installed software. I was sold on this product due to all of the above-stated reasons but was quite disappointed to learn that there was still on-site maintenance requirements for the dispatch users. Any time the server/database gets updated, we have to locally update the required dispatch software. I am hopeful that this can be remedied in the future and this will truly become a cloud-hosted product.
Pros
Versatile features, hosted off-site, very accessible/responsive support staff
Cons
The need for local software on the dispatch module
Report Exec is a sound product
Report Exec is ideal for any Security or Law Enforcement firm whom wishes for incident report accountability. The Dispatch program is especially useful for operations involving multitasking of many individuals and tasks by a single dispatcher. Their customer service and tech support teams are attentive and responsive.
If I were to critique a feature of the program it would be the use of vehicle tracking. It seems primarily designed for Law Enforcement, issuing tickets and detailed insurance/legal claim information (monetary values, legal fees, etc.). As a Security entity, our need is more for registering vehicles with associated tags and occasionally logging citations. I would also like there to be a West Coast presence to allow for Administrative training courses. I feel it would be beneficial to the customers if they could manage and facilitate their own systems with less manufacturer assistance.
Pros
The Dispatch software. The ability to multitask several Officers and assignments by one or two individuals is key to a competent workflow with minimal resources.
Cons
The lack or difficulty in customization.
Compare user recommendation rating with alternatives
Compare with alternatives
Omnigo Pricing
Omnigo Pricing
$115 per month per concurrent license
Minimum of 3 total licenses
Report Exec operates using concurrent licenses. There is no need to purchase a license for every single staff member.
$115 per month per concurrent license
Minimum of 3 total licenses
Report Exec operates using concurrent licenses. There is no need to purchase a license for every single staff member.
Compare value for money rating with alternatives
Compare with alternatives
Omnigo Features
Omnigo Features
Compare features rating with alternatives
Compare with alternatives
Categories
Categories
Additional information for Omnigo
Additional information for Omnigo
Key features of Omnigo
- Admin reporting
- Arrest & booking
- Auditing
- BOLO
- Case reports
- Citations
- Clery
- Contact import manager
- Daily event log
- Data visualization & reports
- Dispatch
- Email integration
- Emergency response
- Equipment tracking
- Field interview
- Investigations
- Lost & found manager
- Mass notifications
- Messaging & communication
- Officer scheduling
- Online visitor registration
- Parking permit registration
- Risk management
- Statistics & analysis
- Task manager
- Traffic stop
- Training tracking
- Unlimited contact database
- User management & roles
- Visitor tracking
- Workplace violence
Benefits
Supervisors and executives can generate various reports, log daily events in real time, and analyze visual data for monitoring activities and productivity.
Omnigo users can instantly capture media and crucial evidence at the scene, as well as view real time data with the BI dashboard.
Users can connect to an outside roster or directory to automatically update or import contacts into the program and add photos to each one.
Omnigo Dispatch features mass notifications via email, text messaging, voice calls and RSS that allow for instant security and incident awareness.
Users can access security data on-the-go with Omnigo’s native mobile apps for iOS and Android.
Omnigo FAQs
Omnigo FAQs
Below are some frequently asked questions for Omnigo.
Q. What type of pricing plans does Omnigo offer?
Omnigo offers the following pricing plans:
Starting from: US$115,00/month
Pricing model: Subscription
Free Trial: Available
$115 per month per concurrent license Minimum of 3 total licenses Report Exec operates using concurrent licenses. There is no need to purchase a license for every single staff member.
Q. What are the main features of Omnigo?
Omnigo offers the following features:
- Admin reporting
- Arrest & booking
- Auditing
- BOLO
- Case reports
- Citations
- Clery
- Contact import manager
- Daily event log
- Data visualization & reports
- Dispatch
- Email integration
- Emergency response
- Equipment tracking
- Field interview
- Investigations
- Lost & found manager
- Mass notifications
- Messaging & communication
- Officer scheduling
- Online visitor registration
- Parking permit registration
- Risk management
- Statistics & analysis
- Task manager
- Traffic stop
- Training tracking
- Unlimited contact database
- User management & roles
- Visitor tracking
- Workplace violence
Q. Who are the typical users of Omnigo?
Omnigo has the following typical customers:
Large Enterprises, Public Administrations, Non Profit, Mid Size Business
Q. What languages does Omnigo support?
Omnigo supports the following languages:
English
Q. What type of pricing plans does Omnigo offer?
Omnigo has the following pricing plans:
Subscription
Q. Does Omnigo support mobile devices?
Omnigo supports the following devices:
Android, iPhone, iPad
Q. What other apps does Omnigo integrate with?
We do not have any information about what integrations Omnigo has
Q. What level of support does Omnigo offer?
Omnigo offers the following support options:
Phone Support, Online Support
The software is easy to use, so it's user friendly. The program is really simple to use but have a lot of tools to ensure your department is successful. The program is web based and ca be accessed anywhere where there's internet.