Loom Systems

Loom Systems

Predict and Solve IT Incidents with AIOps

4.8/5 (6 reviews)

Loom Systems Overview

Loom Systems AIOps solution predicts and solves IT incidents in enterprises undergoing a digital transformation or cloud migration. Loom Systems is the only AIOps solution to predict IT issues before they impact customers, and enrich alerts with insights and resolutions in plain English. This not only keeps operations running smoothly and improves business productivity, but also alleviates the tedium of reading logs and frees up time for operations to concentrate on higher-value IT tasks.

Pricing

Starting from
US$1,00/month
Pricing options
Free Trial
One Time License
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, India, Japan, Latin America, Middle-East and Africa, United States

Supported Languages

English, Japanese

Loom Systems Reviews

Overall rating
4.8/5
100% positive reviews
5
Excellent
1
Very good
0
Average
0
Poor
0
Terrible
Daniel U.

My experience with Loom

Used Daily for 6-12 months
Reviewed on 2017/03/23
Review Source: Capterra

I had dozens of logs which hadn't been analyzed at all. we picked loom to analyze this data automatically, with allocating as the least IT pros as possible. Loom proactively detects issues and then provides the user with the necessary inputs to solve the issue.

Pros

Our logs are home-grown and Loom is the only product we found that is capable of analyzing them in their original format. Any other product in the market would require us to rewrite them first.

Cons

My team had been working with manual tools for 10+ years and it took us some time to get used to having and counting on an automatic system

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Yaron P.

Monitoring of microservices

Reviewed on 2017/04/25
Review Source: Capterra

We use Loom to monitor our OpenStack environment. first, we were skeptical of using the logs to detect issues, and not only for debugging, but, our experience with Loom was just excellent. it manages to analyze logs and metrics in real-time, correlate events across different services, and perform root cause analysis easily, a very short time after implementation.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Shahar B.

Promising product

Reviewed on 2017/02/08
Review Source: Capterra

I started using Loom recently over splunk, essentially as an AI layer above the data to help my team perform the actual analysis. so far, it seems very promising and it helped us solve problems short time after occuring and not only after a user opens a ticket.

Pros

Automatic
Log Correlation
Recommends resolutions

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Bob F.

Loom Review

Reviewed on 2017/01/22
Review Source: Capterra

we used loom for log management in order to become more proactive and reduce the number of problems that were customer-reported in the organization. our 'proactiveness' keeps improving from month to month so far.

Pros

-advanced correlation between apps
-suggests next actions for issues

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Jack V.

Middle-ware Correlation

Reviewed on 2017/01/29
Review Source: Capterra

We use Loom on our middle-ware, to let it correlate multi-layer events in cross-environment/application context. Loom helps us gain visibility into our Middle-ware traffic.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Loom Systems Pricing

Starting from
US$1,00/month
Pricing options
Free Trial
One Time License
Subscription
Value for money

Our pricing model is described in: http://www.loomsystems.com/pricing

Loom Systems Features

  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting

  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Auditing
  • Automatic Notifications
  • Collaboration Tools
  • Customizable Reporting
  • Data Import/Export
  • Drag & Drop Interface
  • Monitoring
  • Reporting & Statistics
  • SSL Security
  • Third Party Integration
  • Workflow Management

Additional information for Loom Systems

Key features of Loom Systems

  • Automatically analyzes logs to detect meaningful issues
  • Consolidates alerts by more than 99%
  • Correlates between multiple and different datasets
  • Ingests and analyzes the data in real-time
  • Monitors all your logs in real time 24/7
  • Predicts IT issues before they affect the business
  • Proactively notifies of significant issues in real time
  • Provides the root cause of issues for the fastest resolution
  • Root Cause Analysis

Benefits

– Data Collection and Parsing
Our AIOps ingests any type of logs & metrics, structured and semi-structured, from any source. Our platform parses the logs, classifies them, and applies the proper measurement method to each property.

– Anomaly Detection and Visualization
By leveraging advanced machine-learning algorithms, Loom's AIOps discovers patterns within the logs and learns their unique data behavior. Our solution sets dynamic thresholds based on the data signature in real-time to detect emerging issues at the very beginning and visualize them.

Correlation and Root-Cause Analysis
Loom's AIOps applies cognitive reasoning to detect cross-environment and cross-application issues, enabling you to gain full visibility of your digital environment, and provide you with the root-cause of problems in the most simple and comprehensive way.

– Insights and Resolutions
The platform enriches the detected events with insights written in plain English to explain exactly what happened, and recommends resolutions from its proprietary ever-growing knowledge base. Our AIOps empowers its users with the ability to share knowledge between the different tiers and save valuable tribal knowledge within the organization.

Loom Systems FAQs

Below are some frequently asked questions for Loom Systems.

Q. What type of pricing plans does Loom Systems offer?

Loom Systems offers the following pricing plans:

Starting from: US$1,00/month

Pricing model: One Time License, Subscription

Free Trial: Not Available

Our pricing model is described in: http://www.loomsystems.com/pricing

Q. What are the main features of Loom Systems?

Loom Systems offers the following features:

  • Automatically analyzes logs to detect meaningful issues
  • Consolidates alerts by more than 99%
  • Correlates between multiple and different datasets
  • Ingests and analyzes the data in real-time
  • Monitors all your logs in real time 24/7
  • Predicts IT issues before they affect the business
  • Proactively notifies of significant issues in real time
  • Provides the root cause of issues for the fastest resolution
  • Root Cause Analysis

Q. Who are the typical users of Loom Systems?

Loom Systems has the following typical customers:

Large Enterprises, Mid Size Business, Public Administrations

Q. What languages does Loom Systems support?

Loom Systems supports the following languages:

English, Japanese

Q. What type of pricing plans does Loom Systems offer?

Loom Systems has the following pricing plans:

One Time License, Subscription

Q. Does Loom Systems support mobile devices?

We do not have any information about what devices Loom Systems supports

Q. What other apps does Loom Systems integrate with?

Loom Systems integrates with the following applications:

Amazon EC2, HipChat, HipChat, JIRA Software, McAfee Cloud Security, Microsoft Azure, PagerDuty, PagerDuty, Slack, Splunk Cloud

Q. What level of support does Loom Systems offer?

Loom Systems offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials