About Webex

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Make meetings more interactive and engaging
• Reduce disruptions with background noise removal and voice enhancement
• Enable audiences to share their reactions with animated emojis and gesture recognition
• Improve audience engagement with next-gen dynamic polling and Q&A by Slido
• Customize the stage layout to focus on the content and people that matters most

Make meetings more inclusive
• Remove language barriers with real-time language translation into 100+ languages
• Ensure everyone’s voice can be heard with anonymous polling/Q&A by Slido
• Encourage everyone to participate with breakout rooms that enable smaller group discussions

Let Webex help you work smarter
• Make meetings more productive with automatic transcriptions, notes and highlights
• Monitor and manage your work-life balance and professional relationships with personal insights

Pricing starting from:


  • Free Version
  • Free Trial
  • Subscription

Key benefits of Webex

-Adaptable for any workstyle, role, or device so you can choose when, where, and how you work.

-Equal experiences for everyone regardless of geography, language, or communication style.

-Secure by design, private by default, to defend against threats no matter where you're working.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)


  • Cloud-based
  • On-premise


Australia, Brazil, Canada, China, Germany and 4 others

Supported Languages

Chinese, English, French, German, Italian and 5 others

Pricing starting from:


  • Free Version
  • Free Trial
  • Subscription


Webex Software - Message highlights
Webex Software - Group meetings
View 3 more
Webex video
Webex Software - Message highlights
Webex Software - Group meetings


Total features of Webex: 191

  • @mentions
  • API
  • Access Controls/Permissions
  • Action Item Tracking
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Agenda Management
  • Alerts/Notifications
  • Application Encryption
  • Assignment Management
  • Attendee Management
  • Audience Analytics
  • Audience Engagement
  • Audio Calls
  • Audit Management
  • Audit Trail
  • Auto Framing
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Transcription
  • Availability Indicator
  • Brainstorming
  • Brand Management
  • Breakout Rooms
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Content Management
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Desktop/Browser Sharing
  • Diagnostic Tools
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Hand Raising
  • Electronic Signature
  • Email Management
  • Email Reminders
  • Employee Activity Monitoring
  • Engagement Tracking
  • Event Management
  • Event Scheduling
  • File Management
  • File Sharing
  • File Transfer
  • For Cloud Phone Systems
  • For Small Businesses
  • HD Audio/Video
  • Host Controls
  • IVR/Voice Recognition
  • Interactive Content
  • Internal Meetings
  • Live Chat
  • Live Streaming Production
  • Lock Meetings
  • Meeting Management
  • Meeting Notes
  • Meeting Preparation Tools
  • Meeting Room Booking
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Screen Sharing
  • Moderation
  • Monitoring
  • Multi hosts
  • Multi-Channel Communication
  • Multi-Participant Screen Sharing
  • Multi-User Collaboration
  • Multimedia Support
  • Multiple Camera Feeds
  • Multistreaming
  • On-Demand Recording
  • On-Demand Webcasting
  • On-Demand Webinars
  • Online Voice Transmission
  • PBX
  • Performance Metrics
  • Performance Monitoring
  • Polls/Voting
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Prioritization
  • Private Chat
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Projections
  • Q&A Management
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Screen Sharing
  • Real-Time Chat
  • Real-time Broadcasting
  • Real-time Updates
  • Recording
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Support Software
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Screen Capture
  • Screen Mirroring
  • Screen Recording Software
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Server Monitoring
  • Session Recording
  • Session Transfer
  • Single Sign On
  • Social Media Integration
  • Social Media Streaming
  • Softphone Software
  • Split/Multi-Screen
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Targeted/Locked Screen Sharing
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • To-Do List
  • Two Way Audio & Video
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unified Communications
  • User Management
  • User Profiles
  • Version Control
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Video Layouts/Views
  • Video Management
  • Video Monetization Tools
  • Video Streaming
  • Video Support
  • Virtual Backgrounds
  • Visual Analytics
  • Voice Mail
  • Voicemail Transcription
  • Whiteboard
  • Workflow Management



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Overall rating

4,4 /5
(6 713)
Value for Money
Ease of Use
Customer Support

Already have Webex?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 6 713
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Webex Meetings

Reviewed on 2021/03/09

I quite liked it.
It is very easy to start a conference. It also has a waiting room for participants...

I quite liked it.
It is very easy to start a conference. It also has a waiting room for participants who can tell that they are already inside so that the organizer can start the conference.
Meeting scheduling is very useful, and easily integrates with calendars like Outlook.


It is very easy to use. It allows a large capacity of participants and allows sessions to be recorded.
Something that makes it a very good option is that it allows you to enter the sections even by dialing a number without the need for software (although it would only be audio).
The integration that it has with other Christ solutions and that allows adding a great variety of video conferencing devices makes it a very flexible application.


Price may be one of its downsides. Comparing it to others like Zoom, the price may go up a bit. However, for a medium to large company, buying by volume can compensate for this situation.

Alternatives Considered

Zoom Meetings

Reasons for Switching to Webex

Cisco Webex is more flexible. Zoom doesn't allow us all the flexibility that we have. And buying in volume for all members of the organization helped us lower costs, which made us decide on Webex.
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Webex: An incredibly effective online collaboration platform

Reviewed on 2023/02/01


Interoperability with other tools: Webex can be easily integrated with other productivity and collaboration tools such as Google Workspace or Microsoft 365.Audio and video quality: Webex offers high quality audio and video for online meetings, making it feel like you are in the same room as the other participants.Real-time collaboration tools: Webex offers real-time collaboration tools such as screen sharing and online document collaboration, enabling teams to work together more effectively.Security and privacy: Webex offers robust security features to protect confidential data and information.Increased efficiency: By using Webex, meetings can be faster and more efficient, as participants can focus on the essentials rather than physically travelling.


There may be several reasons why someone does not like Webex. Some people may find the user interface unintuitive or difficult to navigate. Others may have problems with the stability or quality of the video or audio. There may also be limitations in terms of functionality for some people, particularly those who need more advanced features. Finally, some users may consider the cost of Webex to be too high compared to other similar solutions on the market.

Verified Reviewer
Overall rating
  • Industry: Banking
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 2.0 /10

Safe meeting tool but needs lots of improvements

Reviewed on 2023/02/05


It has an enhanced security and many integration and plugins even fi they are expensive


The UX is horrible and the meeting are always unstable and there are always audio issues

Maria de los Ángeles
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 1 001–5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Webex: An excellent video conferencing tool with fast and efficient support

Reviewed on 2023/01/22

My experience with Webex has been very good, I would recommend it to any company. It's an all-in-one...

My experience with Webex has been very good, I would recommend it to any company. It's an all-in-one tool that offers a wide range of features for conducting video conferences and online meetings efficiently.


Webex is an excellent tool for conducting video conferences and online meetings, offering a wide range of features such as calls, messaging, polls and event organization all in one application. Its interface is easy to use and its implementation is quick and simple, allowing for a smooth transition to remote work. Additionally, Webex is compatible with a wide variety of devices, making it accessible from anywhere and at any time.


It's a disadvantage when internet connection is weak, as the quality of sound and image suffers greatly. It would be helpful if there was an option to manage it with lower speed to be able to listen clearly.

Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10 000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Features of Webex

Reviewed on 2023/03/06

Webex is widely known for its reputation as a reliable and secure platform that provides users with...

Webex is widely known for its reputation as a reliable and secure platform that provides users with an exceptional collaborative experience. With its user-friendly interface, it is utilized by businesses of all sizes for remote meetings, webinars, training sessions, and other collaborative work. Its ability to handle large groups and robust features for hosting and managing virtual events have made it a favorite among many users.


Webex has a user-friendly interface that is easy to navigate, making it simple for users to start or join meetings without any difficulty.Webex provides various security features such as end-to-end encryption, multi-factor authentication, and data encryption to ensure the safety of user data and communications.Webex allows users to share their screens with others during a meeting, making it easier to present information and collaborate remotely.


Occasional glitches in audio and video quality, such as lagging, echoes, and low-resolution images.

Showing 5 reviews of 6 713 Read all reviews

Webex FAQs

Below are some frequently asked questions for Webex.

Webex offers the following pricing plans:

  • Starting from: US$25,00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Basic Plan: $0/mo - HD meetings with up to 100 people, screen sharing, and a personal room. Meet Plan: $13.50/mo - Premium meeting features HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, & more. Meet + Call Plan: $25/mo - HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, & more. A cloud-based phone number for each license, phone menus, extensions, & more. Contact Webex at https://www.webex.com/contact-sales.html for more information on pricing, and for custom enterprise plans.

Webex has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Webex supports the following languages:

Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Traditional Chinese

Webex supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Webex integrates with the following applications:

Cvent Event Management, GitHub, Microsoft Outlook, Microsoft Teams, Slack, SumTotal Learn, Zapier, Zendesk Suite

Webex offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Webex.