Webex Suite

4.4 (6,951)
Write a Review!
One app for everything. And everyone.

About Webex Suite

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Make meetings more interactive and engaging
• Reduce disruptions with background noise removal and voice enhancement
• Enable audiences to share their reactions with animated emojis and gesture recognition
• Improve audience engagement with next-gen dynamic polling and Q&A by Slido
• Customize the stage layout to focus on the content and people that matters most

Make meetings more inclusive
• Remove language barriers with real-time language translation into 100+ languages
• Ensure everyone’s voice can be heard with anonymous polling/Q&A by Slido
• Encourage everyone to participate with breakout rooms that enable smaller group discussions

Let Webex help you work smarter
• Make meetings more productive with automatic transcriptions, notes and highlights
• Monitor and manage your work-life balance and professional relationships with personal insights


Key benefits of Webex Suite

Flexible
-Adaptable for any workstyle, role, or device so you can choose when, where, and how you work.

Inclusive
-Equal experiences for everyone regardless of geography, language, or communication style.

Secure
-Secure by design, private by default, to defend against threats no matter where you're working.


Images

Webex Suite Software - Message highlights
Webex Suite Software - Group meetings
View 3 more
Webex Suite video
Webex Suite Software - Message highlights
Webex Suite Software - Group meetings

Not sure about Webex Suite? Compare with a popular alternative

Webex Suite

4.4 (6,951)
VS.

Starting Price

US$25.00
month
US$1.00

Pricing Options

Free version
Free trial
Free version
Free trial

Features

180
32

Integrations

8
2

Ease of Use

4.3 (6,951)
4.3 (119)

Value for Money

4.2 (6,951)
4.3 (119)

Customer Service

4.2 (6,951)
4.2 (119)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

Amazon Chime

4.4
#1 Alternative to Webex Suite
Amazon Chime is an online meeting solution designed to streamline the process of organizing & conducting voice calls,...

Meeting Room 365

4.4
#2 Alternative to Webex Suite
Meeting Room 365 is a room scheduling and display software designed to help businesses of all sizes identify and...

Google Slides

4.6
#3 Alternative to Webex Suite
Google Slides is a cloud-based office suite designed to help businesses of all sizes create, edit, and manage personaliz...

Microsoft Project

4.4
#4 Alternative to Webex Suite
Microsoft Project helps businesses plan projects & collaborate from anywhere using tools such as task assignment,...

Reviews

Overall rating

4.4 /5
(6,951)
Value for Money
4.2/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support
4.2/5

Already have Webex Suite?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 6,951
Oscar
Oscar
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Webex Meetings

Reviewed on 2021/03/09

I quite liked it.
It is very easy to start a conference. It also has a waiting room for participants...

I quite liked it.
It is very easy to start a conference. It also has a waiting room for participants who can tell that they are already inside so that the organizer can start the conference.
Meeting scheduling is very useful, and easily integrates with calendars like Outlook.

Pros

It is very easy to use. It allows a large capacity of participants and allows sessions to be recorded.
Something that makes it a very good option is that it allows you to enter the sections even by dialing a number without the need for software (although it would only be audio).
The integration that it has with other Christ solutions and that allows adding a great variety of video conferencing devices makes it a very flexible application.

Cons

Price may be one of its downsides. Comparing it to others like Zoom, the price may go up a bit. However, for a medium to large company, buying by volume can compensate for this situation.

Alternatives Considered

Zoom Workplace

Reasons for Switching to Webex Suite

Cisco Webex is more flexible. Zoom doesn't allow us all the flexibility that we have. And buying in volume for all members of the organization helped us lower costs, which made us decide on Webex.
Kelly M
Kelly M
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

It's simple to use and facilitates teamwork

Reviewed on 2022/05/11

Using Webex, video conferencing is a simple and straightforward process. I've used Webex to...

Using Webex, video conferencing is a simple and straightforward process. I've used Webex to participate in interviews and instructional webinars, among other things. Installation and use across many devices is really simple and functional.

Pros

Its user role administration is simple to use, and its functions are not complicated, but rather straightforward. When preparing a presentation, I really appreciate the annotate feature. Additionally, the program offers real-time translation as well as subtitling capabilities. I appreciate that the program is simple to set up and that it is simple to communicate with colleagues all around the world.

Cons

When used on mobile devices, it does not function correctly. When I have computer troubles (not software problems), I attempt to utilize Webex on my cell phone, but it doesn't work very well. Unfortunately, I am unable to function correctly.

Verified Reviewer
Overall rating
  • Industry: Computer Hardware
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Complex but a few shortcomings

Reviewed on 2021/04/06

We're using Webex to do tech meetings with US partners, and to manage remote meetings of local...

We're using Webex to do tech meetings with US partners, and to manage remote meetings of local institutions.

Pros

It stands among the most feature-packed conferencing apps, and comes with dedicated hardware, powerful and extensive means provided to connect users to a conference

Cons

Even with lots of free bandwidth (both in the organization and in the remote connections) the audio can do 1-2 seconds lags, or the audio can just be bad for a few partecipants even if they have good audio and bandwidth, I suppose it's a server side issue. Can be resource hungry when there are >20 partecipants with video. The image quality using the Cisco room kit is underwhelming for its cost.

Alternatives Considered

Microsoft Teams

Reasons for Choosing Webex Suite

Webex has proven to be more reliable

Switched From

Zoom Workplace
Petrica
Overall rating
  • Industry: Telecommunications
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

use it from everywhere

Reviewed on 2024/03/05

Pros

constant connectivity and possibility of collaboration with colleagues and clients

Cons

sometimes the website webex.com is offline

ROB
Overall rating
  • Industry: Banking
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

From radio silent to active listening

Reviewed on 2024/03/04

Exceptional useability that provides proof to the skeptical with every contact. Our adoption rate...

Exceptional useability that provides proof to the skeptical with every contact. Our adoption rate across operations is nearly 90% and complaints about the product just don't exist.

Pros

Webex gave us the ability to incorporate a real-time viewing element when diagnosing customer issues that also layered in the simultaneous ability to consult technical SMEs and avoid escalations as well as resolve issues and questions faster. This improved the customer experience for us and customer satisfaction rose.

Cons

It is a good product with few if any drawbacks.

Showing 5 reviews of 6,951 Read all reviews

Webex Suite FAQs

Below are some frequently asked questions for Webex Suite.

Webex Suite offers the following pricing plans:

  • Starting from: US$25.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Basic Plan: $0/mo - HD meetings with up to 100 people, screen sharing, and a personal room. Meet Plan: $13.50/mo - Premium meeting features HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, & more. Meet + Call Plan: $25/mo - HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, & more. A cloud-based phone number for each license, phone menus, extensions, & more. Contact Webex at https://www.webex.com/contact-sales.html for more information on pricing, and for custom enterprise plans.

Webex Suite has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Webex Suite supports the following languages:

Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Traditional Chinese

Webex Suite supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Webex Suite integrates with the following applications:

Cvent Event Management, GitHub, Microsoft Outlook, Microsoft Teams, Slack, SumTotal Learn, Zapier, Zendesk Suite

Webex Suite offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Webex Suite.