AbbaDox

About AbbaDox
AbbaDox is healthcare software provider specializing in radiology workflow solutions.
OUR MISSION: Help imaging centers optimize their operations throughout the entire patient journey;
1. Referral: Gain the visibility you need to maintain and grow critical relationships with referring physicians.
2. Scheduling & Intake: Simplify appointment coordination, digitize the intake process, and automate patient communication
3. Visit & Procedure: Empower technologists and radiologists with tools to maximize productivity and enhance reporting.
4. Post-Appointment: Enhance the patient experience with automated surveys and online payment capabilities.
5. Results Distribution: Enable referring physicians and patients to quickly and easily access and share results.
WHAT WE OFFER: Practice Workflows that Work for You
We combine native applications, third-party integrations, and value-added services into a single, easy-to-use solution.
1. Operational Solutions
CareFlow Radiology Information System (RIS)
Referral Marketing CRM
Patient Engagement
Referring Physician Portal
2. Services
Interoperability Services
Enterprise Business Intelligence & Analytics
Transcription Services
3. Third-Party Integrations
Revenue Cycle Management
PACS
EHR
OUR DIFFERENCES:
1. Scalability
Because we’re cloud-native and multi-tenant, we enable you to scale your capacity without limitation.
2. Flexibility
Be Heard – We thrive on understanding our customers’ challenges and don’t stop until we’ve developed a solution that resolves them.
3. Simplicity
Our all-in-one platform simply makes your job easier.
Key benefits of AbbaDox
Maximize Revenue Potential:
Grow referrals and make your center the preferred
choice for referring physicians
Increase Patient Satisfaction:
Reduce staff workload through automated
communication and self-service
Reduce Operating Costs:
Automate document workflows to reduce paperwork
and prevent costly errors
Improve Patient Outcomes:
Deliver results faster and eliminate costs associated
with burning disks, faxing, and delivering documents
Nurture Sustainable Growth:
Manage your business through real-time insights,
identify bottlenecks, and improve productivity
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Reviews
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- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
AbbaDox - Break metrics records, not the bank.
Reviewed on 2024/07/25
My experience with AbbaDox has been very pleasant. The software works well, and we don't have to...
My experience with AbbaDox has been very pleasant. The software works well, and we don't have to call in many tickets. Their support staff is responsive and attentive. Even if there is a bad day, they handle the pressure with professionalism and poise.
Pros
Being an administrator, I enjoy the backend tools. The number of tools is vast. We have fine-grained control over just about everything. I don't feel restricted when changes are needed.
Cons
Being a cloud service, it has the side-effect of having to share the resources on the cloud. When a new customer comes onboard, we sometimes see some performance issues when they start their day (we are east coast). But that is the nature of the beast. They address those issues as quickly as they can.
- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An amazing product from an outstanding company
Reviewed on 2024/07/30
Our overall experience has been great. We do encounter small issues from time to time but the...
Our overall experience has been great. We do encounter small issues from time to time but the Abbadox support team responds very quickly to our problems and gets them resolved right away. It's also great that the leadership and sales teams check in with us on a regular basis to ensure things are working as they should.
Pros
It's an easy to use system backed by outstanding customer service. Both their sales and support teams were with us every step of the way.
Cons
Honestly, I haven't found anything I don't like about their system or the company.
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Feedback
Reviewed on 2023/08/11
has been positive but the implementation was very challenging, especially with the loading time.
has been positive but the implementation was very challenging, especially with the loading time.
Pros
its easy to use and understand, no issues with the application when its working properly.
Cons
implementations and fixes take a very long time to get resolved.
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Abba is rad
Reviewed on 2024/10/24
It was easy to learn and easy to train new employees to use.
It was easy to learn and easy to train new employees to use.
Pros
Its very user friendly. Easy to use and navigate.
Cons
The glitches in faxio, however abba team is very friendly
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
AbbaDox Administrative Revue
Reviewed on 2024/07/30
Excellent! The one-on-one care from AbbaDox's team has been phenomenal.
Excellent! The one-on-one care from AbbaDox's team has been phenomenal.
Pros
This product has allowed us to re-position or not replace over 5 FTE's due to how efficient it works. We've completely caught up our backlog of patient scheduling and our time on hold has decreased to less than 1 minute when patients/physicians call in to schedule appointments.
Cons
Can't think of anything at this time. If you need a CON, I with that the Kiosk option was available now instead of having to wait until the Fall.
AbbaDox FAQs
Below are some frequently asked questions for AbbaDox.Q. What type of pricing plans does AbbaDox offer?
AbbaDox offers the following pricing plans:
- Free Trial: Not Available
Contact IDS for price/quote
Q. Who are the typical users of AbbaDox?
AbbaDox has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does AbbaDox support?
AbbaDox supports the following languages:
English
Q. Does AbbaDox support mobile devices?
AbbaDox supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does AbbaDox integrate with?
AbbaDox integrates with the following applications:
Availity, ImagineBilling, MedDream, Nuance, OrderWise, Plivo, Retool, RevSpring, Simplicity, UberCloud
Q. What level of support does AbbaDox offer?
AbbaDox offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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