About AbbaDox

AbbaDox is healthcare software provider specializing in radiology workflow solutions.

OUR MISSION: Help imaging centers optimize their operations throughout the entire patient journey;

1. Referral: Gain the visibility you need to maintain and grow critical relationships with referring physicians.

2. Scheduling ​& Intake​: Simplify appointment coordination, digitize the intake process, and automate patient communication

3. Visit & Procedure​: Empower technologists and radiologists with tools to maximize productivity and enhance reporting.

4. Post-Appointment​: Enhance the patient experience with automated surveys and online payment capabilities.

5. Results Distribution​: Enable referring physicians and patients to quickly and easily access and share results.

WHAT WE OFFER: Practice Workflows that Work for You

We combine native applications, third-party integrations, and value-added services into a single, easy-to-use solution.

1. Operational Solutions​
CareFlow Radiology Information System (RIS)​
Referral Marketing CRM​
Patient Engagement​
Referring Physician Portal

2. Services​
Interoperability Services​
Enterprise Business Intelligence & Analytics​
Transcription Services

3. Third-Party Integrations​
Revenue Cycle Management​
PACS​
EHR

OUR DIFFERENCES:

1. Scalability
Because we’re cloud-native and multi-tenant, we enable you to scale your capacity without limitation.​

2. Flexibility
Be Heard – We thrive on understanding our customers’ challenges and don’t stop until we’ve developed a solution that resolves them.

3. Simplicity
Our all-in-one platform simply makes your job easier.​


Key benefits of AbbaDox

Maximize Revenue Potential:
Grow referrals and make your center the preferred
choice for referring physicians

Increase Patient Satisfaction:
Reduce staff workload through automated
communication and self-service

Reduce Operating Costs:
Automate document workflows to reduce paperwork
and prevent costly errors

Improve Patient Outcomes:
Deliver results faster and eliminate costs associated
with burning disks, faxing, and delivering documents

Nurture Sustainable Growth:
Manage your business through real-time insights,
identify bottlenecks, and improve productivity


Images

AbbaDox Software - CRM - Mobile and Desktop Referral Marketing
AbbaDox Software - RIS - Calendar View, Document Management, E-Signature
AbbaDox Software - RIS - Tech Complete Workflow
AbbaDox Software - RIS - Patient History
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AbbaDox video
AbbaDox video
AbbaDox video
AbbaDox Software - CRM - Mobile and Desktop Referral Marketing
AbbaDox Software - RIS - Calendar View, Document Management, E-Signature
AbbaDox Software - RIS - Tech Complete Workflow
AbbaDox Software - RIS - Patient History

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€79.00
month

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Ease of Use

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Reviews

Overall rating

4.8 /5
(17)
Value for Money
4.8/5
Features
4.6/5
Ease of Use
4.7/5
Customer Support
4.9/5

Already have AbbaDox?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 17
Dan
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

AbbaDox - Break metrics records, not the bank.

Reviewed on 2024/07/25

My experience with AbbaDox has been very pleasant. The software works well, and we don't have to...

My experience with AbbaDox has been very pleasant. The software works well, and we don't have to call in many tickets. Their support staff is responsive and attentive. Even if there is a bad day, they handle the pressure with professionalism and poise.

Pros

Being an administrator, I enjoy the backend tools. The number of tools is vast. We have fine-grained control over just about everything. I don't feel restricted when changes are needed.

Cons

Being a cloud service, it has the side-effect of having to share the resources on the cloud. When a new customer comes onboard, we sometimes see some performance issues when they start their day (we are east coast). But that is the nature of the beast. They address those issues as quickly as they can.

mike
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

An amazing product from an outstanding company

Reviewed on 2024/07/30

Our overall experience has been great. We do encounter small issues from time to time but the...

Our overall experience has been great. We do encounter small issues from time to time but the Abbadox support team responds very quickly to our problems and gets them resolved right away. It's also great that the leadership and sales teams check in with us on a regular basis to ensure things are working as they should.

Pros

It's an easy to use system backed by outstanding customer service. Both their sales and support teams were with us every step of the way.

Cons

Honestly, I haven't found anything I don't like about their system or the company.

Fernando
Overall rating
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Feedback

Reviewed on 2023/08/11

has been positive but the implementation was very challenging, especially with the loading time.

has been positive but the implementation was very challenging, especially with the loading time.

Pros

its easy to use and understand, no issues with the application when its working properly.

Cons

implementations and fixes take a very long time to get resolved.

Heather
Overall rating
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Abba is rad

Reviewed on 2024/10/24

It was easy to learn and easy to train new employees to use.

It was easy to learn and easy to train new employees to use.

Pros

Its very user friendly. Easy to use and navigate.

Cons

The glitches in faxio, however abba team is very friendly

Troy
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

AbbaDox Administrative Revue

Reviewed on 2024/07/30

Excellent! The one-on-one care from AbbaDox's team has been phenomenal.

Excellent! The one-on-one care from AbbaDox's team has been phenomenal.

Pros

This product has allowed us to re-position or not replace over 5 FTE's due to how efficient it works. We've completely caught up our backlog of patient scheduling and our time on hold has decreased to less than 1 minute when patients/physicians call in to schedule appointments.

Cons

Can't think of anything at this time. If you need a CON, I with that the Kiosk option was available now instead of having to wait until the Fall.

Showing 5 reviews of 17 Read all reviews

AbbaDox FAQs

Below are some frequently asked questions for AbbaDox.

AbbaDox offers the following pricing plans:

  • Free Trial: Not Available

Contact IDS for price/quote

AbbaDox has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

AbbaDox supports the following languages:

English

AbbaDox supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

AbbaDox integrates with the following applications:

Availity, ImagineBilling, MedDream, Nuance, OrderWise, Plivo, Retool, RevSpring, Simplicity, UberCloud

AbbaDox offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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