Join.me

Join.me

Online conferencing and meeting tool

4.4/5 (875 reviews)

Join.me Overview

join.me is an online conferencing and meeting tool that lets multiple people from multiple locations connect with each other at the same time. Whether you are using the internet or a phone line, in Singapore or London, you can join a meeting online with join.me. The app offers a host of collaboration tools and features such as text chat, screen sharing, meeting scheduling and invitations, mobile access, and call recording.

The app comes with a number of additional features and capabilities to make your online meeting experience more streamlined and customizable. join.me offers unlimited audio meaning that anyone can join a call from any device, whether that is internet calling (VoIP) or phone lines. join.me offers phone numbers in 40+ different countries to facilitate worldwide conferencing.

join.me creates a personalized and flexible conferencing experience with the ability to share screens, make recordings, add and remove participants, and more. You can add and re-assign the role of presenter at any time during the meeting, meaning you can take turns presenting screens. You can add up to 250 participants and you can join a meeting from any mobile device, including Android, iOS and iPads. You can schedule meetings and send invitations with the join.me Scheduler or directly through Outlook or Google Calendar.

Pricing

Starting from
US$10,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, India, Latin America, Middle-East and Africa, United Kingdom, United States

Supported Languages

Dutch, English, French, German, Italian, Portuguese, Spanish

Join.me Reviews

Overall rating
4.4/5
87% positive reviews
454
Excellent
309
Very good
86
Average
20
Poor
6
Terrible
Craig S.

Not all who us this platform are from the business sector.

Used Daily for 2+ years
Reviewed on 2018/07/30
Review Source: Capterra

80% of our clients have never experenced this type of online interaction. We introduce a "baby-step" version for their first time with us through a entry portol email. If you want to see what they are seeing here's our company's website. "CandLDesigns.com". Scroll down just a little and click on movie. We pioneered this for the average Joe, and it's talked about constantly in reviews of us. (all 5-star). Thanks, and I hope to see these easly changed "Con's," soon.

Pros

It's exciting for our client to come into the 22nd century! Most our client's have never done this. But through Join.Me's virtual platform our client spend money and up without ever meeting anyone from our company face to face.

Cons

1 – Your ad’s.
I pay for your yearly service, not the free version.
I do not like when you advertise your services to my client as the meeting ends. It cheapens my company’s importance to a client.
2 – Voice over computer.
This have always been an issue and continues to be. From Safari, Firefox, etc.
When my client tries to download app, the download goes onto their screen. They are on my screen and can’t find download. (read to understand in “Overall”).
3- Having to explain how to get rid of name bubbles and enlarge screen. You should have immediate that offers this function. Example, “would you like to display name bubbles, YES -or-NO”. Would you like you screen enlarged, NO-or-YES”. (if YES= option of 50%, 75%,100%)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Nancy O.

Join.Me for the Independent Contractor

Used Daily for 2+ years
Reviewed on 2018/07/27
Review Source: Capterra

Overall, it is a decent program for the investment level, but if the price goes up again this year, I will absolutely switch to another program. It has nearly doubled in price since I first started with them a few years ago. At this time, I would recommend it to other contractors and small businesses, based on current pricing, value for the dollar and ease of use.

Pros

I love being able to create webinars and allow my clients to take control of my screen or they can share their own. I am easily able to get through information by sharing my screen and data with them. It is one of the most convenient & easiest to use resources available to me to stay connected with my clients no matter where they are located.

Cons

1. Audio issues - if a client wants to call in via their computer, the audio is normally very poor and often they must call in on the phone line instead, because the computer audio tends to have issues like reverberations/echo/feedback.
2. Audio issues - not all parties can hear everyone clearly. I can typically hear everyone just fine, but sometimes 2 callers will not be able to hear each other loud & clear.
3. Google Calendar - I often have to disable and re-enable it to have it show up in my calendar

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

6.0/10
Jeff S.

A solid basic Conf and Screen sharing tool.

Used Other for 2+ years
Reviewed on 2019/03/19
Review Source: Capterra

For smaller companies that would like a single tool, and understand you-get-what-you-pay-for, I would recommend this for use as video conference and even as a training and support tool. The Conferencing is overall quite good. For IT you can take advantage of the remote screen share over the web to work with remote users.

Honestly I like this product as a backup conference and screen sharing more than as my primary go-to. This is because we have another product for Conference and another for remote support where we can fully remote control someones workstation.
In my case I have used this multiple times in support cases where a remote user only can get internet and cant even fire VPN to connect in. So I cant use our primary tools, but we could use join.me.

Pros

This product is easy to use and intuitive enough that inexperienced users can pickup quickly or be coached to connect and it.
It has solid basic control and features to get its job done.
You can share screens and its useful for training and basic support
We do not use this ourselves but it can be used with up to a very large pool of 250 users.

Cons

1) Screen sharing is limited, especially when compared to other products.
2) Even though it is web-based you still need to DL a local client.
3) As other reviews have stated, it does seem to lag during times when your switching control over the desktop screen shared.
However in testing, this is a limitation of nearly all Conferencing apps I have tried and researched. They tend to run only as well as the wost connection. So while this is actually not directly a fault of this app, it can be seen as a "Con" for those seeking movie-like video conferencing.

Rating breakdown

Ease of Use

Likelihood to recommend

7.0/10

Great Online Meeting Software

Used Daily for 2+ years
Reviewed on 2018/09/24
Review Source: Capterra

I started using Join.me as a simple meeting system for working with remote staff. Quickly I fell in love with and started using it frequently in my daily meetings. I now use it to also train staff for using software and have even started using it to troubleshoot their computers remotely using the ability to control their mouse and keyboard once they have approved it.

The software and service are rock solid, although they do depend on Internet connections. That said, I have only had an issue once over years of using their system. I cannot recommend them enough to other users.

Pros

- Excellent quality for screens (relies on Internet connection)
- Allows for presenters to be switched
- Meetings can be locked or open to the public easily
- Offers vanity URLS to simplify joining meetings
- Record online meetings
- In-line chat, control users in meetings (mute, kick-out etc)
- Allows meeting presenter to control other user's computers if they allow it

Cons

- Requires that the full software be installed prior to use if you are trying to control another user's computer (does not take long, but can be difficult for less technical users)
- If Internet is unsteady the software becomes unusable

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Janosch F.

Finally online meetings done the way you expect them to be

Used Weekly for 1-5 months
Reviewed on 2018/11/24
Review Source: Capterra

Finally there it is. A Solution for online conferences, meetings, trainings you name it that does neither require you to install something which often you just can't) neither is a hassle to set up or join. For me this is the first time I have used a technical solution to do online training with parties outside of our company (that is to say which do not use our internal system) that worked just great. join.me is easy to use, technically solid and simple to use in a way that does get anyone (even the it adverse people) on board.

Pros

This simply works splendidly easy. We were invited to online training sessions via join.me and when I understood that I would have to spend many hours being remotely trained via a screensharing tool I my mood went sour as I remembered occasions of technical difficulties with the products I had known before using join.me. I was absolutely positively surprised. I found the join me invitation in my calendar invitation, clicked it an it worked like a charm. I just typed in my name and was connected to the training agent and my colleague as well. in parts it worked so well (no delay between image and audio transmission) that I sometimes almost forgot that this was an online session. In the beginning we used our phones for Audio but quickly switched to the integrated audio auf join.me after trying it out and finding it just simply amazing. In case I would have to point out one thing which I liked the most I'd say it was the smooth, easy and straight forward way of using it. This simply is a tool which does a dedicated job and does it focused, remains simple to use and worked for us like a charm.

Cons

Switching from phone to integrated audio was a small roadbumb in the overall fantastic user experience. We had to fiddle around a bit and other web applications I had used for playing back sound before the meeting started (actually listening to music via youtubemusic) seemed to interfere (mac osx 10.14.1) while open in another tab. After finding this out and closing all tabs that might mingle with the audio everything went fine.

Rating breakdown

Ease of Use

Likelihood to recommend

9.0/10

Join.me Pricing

Starting from
US$10,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Price per month and billed on an annual per user basis.

LITE: $10
You need fundamental tools for meetings with up to five people.

PRO: $20
You need power and flexibility. You host lots of meetings – sometimes big & long. You need recording, schedulers, and more.

BUSINESS: $30
You want it all, including key features for larger organizations.

Join.me Features

  • API
  • Call Recording
  • Chat
  • Conferencing
  • Live / Video Conferencing

  • Activity Dashboard
  • Automatic Notifications
  • CRM Integration
  • Call Monitoring
  • Call Reporting
  • Call Routing
  • Call Transfer
  • Caller ID
  • Instant Messaging
  • Monitoring
  • Receiving
  • Reporting & Statistics
  • SMS Integration
  • Third Party Integration
  • Voice Mail

Additional information for Join.me

Key features of Join.me

  • Add multiple participants
  • Annotate meetings
  • Audio conferencing
  • Audio settings, mute users
  • Developer API
  • Exit meetings option
  • International conference lines
  • Join conference calls
  • Join from over 40 countries
  • Live text chat tool
  • Lock meetings
  • Meet face-to-face when on-the-go
  • Mobile apps
  • Multiple channel access (VoIP, phone line etc.)
  • Multiple screen sharing
  • One-click scheduling
  • Pass presenter role
  • Personal link
  • Presenter swap
  • Record audio, screen shares, or both
  • Record meetings
  • Remove disruptive members
  • Schedule meetings
  • Screen sharing
  • See who's in meetings
  • Send files
  • Share mouse control
  • Share screens and screen control
  • Up to 250 participants
  • Whiteboarding

Benefits

  • Connect from Anywhere: Join a meeting or discussion from the internet or a telephone line in over 40 countries.

  • Record Everything: Keep a record of all your online meetings in one place for easy referencing. Or share recorded meetings with those who couldn't make it.

  • Mobile Capable: Use the mobile app to access join.me from any smart phone or laptop, including iPads, and iOS or Android devices.

  • Invite Everyone: join.me can cater to up to 250 participants!

  • Role Play: With join.me you can swap around the role of presenter at any time during the meeting meaning numerous people can share their screens with the rest of the participants.

  • Join.me FAQs

    Below are some frequently asked questions for Join.me.

    Q. What type of pricing plans does Join.me offer?

    Join.me offers the following pricing plans:

    Starting from: US$10,00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Price per month and billed on an annual per user basis.

    LITE: $10
    You need fundamental tools for meetings with up to five people.

    PRO: $20
    You need power and flexibility. You host lots of meetings – sometimes big & long. You need recording, schedulers, and more.

    BUSINESS: $30
    You want it all, including key features for larger organizations.

    Q. What are the main features of Join.me?

    Join.me offers the following features:

    • Add multiple participants
    • Annotate meetings
    • Audio conferencing
    • Audio settings, mute users
    • Developer API
    • Exit meetings option
    • International conference lines
    • Join conference calls
    • Join from over 40 countries
    • Live text chat tool
    • Lock meetings
    • Meet face-to-face when on-the-go
    • Mobile apps
    • Multiple channel access (VoIP, phone line etc.)
    • Multiple screen sharing
    • One-click scheduling
    • Pass presenter role
    • Personal link
    • Presenter swap
    • Record audio, screen shares, or both
    • Record meetings
    • Remove disruptive members
    • Schedule meetings
    • Screen sharing
    • See who's in meetings
    • Send files
    • Share mouse control
    • Share screens and screen control
    • Up to 250 participants
    • Whiteboarding

    Q. Who are the typical users of Join.me?

    Join.me has the following typical customers:

    Freelancers, Mid Size Business, Small Business

    Q. What languages does Join.me support?

    Join.me supports the following languages:

    Dutch, English, French, German, Italian, Portuguese, Spanish

    Q. What type of pricing plans does Join.me offer?

    Join.me has the following pricing plans:

    Free, Subscription

    Q. Does Join.me support mobile devices?

    Join.me supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Join.me integrate with?

    Join.me integrates with the following applications:

    Bitium, Comm100 Live Chat, Courseplay, Highspot, HipChat, HubSpot CRM, LiveChat, MangoApps, SnapEngage, Trello

    Q. What level of support does Join.me offer?

    Join.me offers the following support options:

    FAQs, Knowledge Base, Phone Support