Synerion

Synerion

Workforce management software

4.8/5 (39 reviews)

Synerion Overview

Synerion provides a complete workforce management solution for companies of all sizes. The software offers time & attendance, scheduling, absence management, labor costing, mobile, biometrics, time-sheets as well as core HR features. Synerion can be deployed on-premises or in the cloud (SaaS) and is accessible via a web-based platform, on-site terminals and native mobile apps. The software integrates with over 100 different systems.

Synerion's self-service module enables employees to request time off, clock in & out, make changes to their employee profile, view schedules, request shift swaps and more. Synerion distills large amounts of data to provide managers with actionable data when they need it, highlighting items for attention and immediate action.

Synerion's automated systems eliminate manual processes and enable the digital collection of data, in turn reducing errors, miscalculations and over-payments; ensuring compliance and protecting from payroll fraud.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, United States

Supported Languages

English, French, Hebrew

Synerion Reviews

Overall rating
4.8/5
97% positive reviews
32
Excellent
6
Very good
1
Average
0
Poor
0
Terrible
Yvette S.

Excellence in Customer Service

Used Daily for 2+ years
Reviewed on 2017/11/21
Review Source: SoftwareAdvice

I would recommend this company to any firm looking for a well support time keeping solution.

Pros

The product meets our needs at the current time and the company goes out of their way to inform you of any upcoming changes. My favorite part of this system is the customer support. They go above and beyond to help their customers. You could not ask for better support services!

Cons

The product is a bit complex in some areas so takes some training. The training and customer support given by the company more than make up for this. The sad part is it will no longer be supported at the end of this year so an upgrade in product is required. But Synerion has gone out of their way to keep us up to date on this and what is required to upgrade.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Michael R.

Synerion Feedback

Used Daily for 2+ years
Reviewed on 2019/04/23
Review Source: SoftwareAdvice

It was an easy transition with monitoring punch times for our company. The software is easy to use and you can navigate through the system very easy. It can be customized if needed and you can schedule times to discuss with Synerion anything you have questions about.

Pros

Easy to use, free webinars to teach you about new features/benefits, no hard selling, constantly seeking information to improve their system, fast and efficient service when you have questions

Cons

No current issues with Synerion. If anything maybe graphic functions on simple reports like payroll versus LY or things like this.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Sharon N.

Synerion easy to use Time clock

Used Daily for 6-12 months
Reviewed on 2017/02/13
Review Source: SoftwareAdvice

A little rough getting everything set up and running the way we were used to, but support helped the best they could to work out the quirks that we needed. Set up is always a bit of work with any new system for programs so the Synerion team did well. Very happy with the system. Less problems with this system then our old system. Synerion is easy to use and has lots of options to use. We have been able to keep track of a few things all in one system now.

Pros

Quick clock to system updates

Cons

Finding a report for Absences to match what we want. Want a report that gives us late in, early out,absences with written reasons and any long lunches or long breaks taken. The gentleman on the phone for review was helpful in finding a report that covers all but the long lunches and long breaks.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Anna maria D.

Synerion makes my job so much easier.

Used Daily for 2+ years
Reviewed on 2019/02/15
Review Source: SoftwareAdvice

Payroll is so much easier with Synerion. I can run reports and all the information i need to complete payroll is at my finger tips.

Pros

So much better than calculating time cards manually everything is there calculated at my finger tips

Cons

Can not think of anything i do not like about Synerion. Setting everything up is a bit time consuming but once it is done everything is there.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Adam F.

Gold Standard Time and attendance software

Used Weekly for 2+ years
Reviewed on 2019/03/04
Review Source: SoftwareAdvice

Overall it is a wonderful product. I have had a few issues but Synerion is responsive and helpful, the software is powerful and intuitive, and the employees love it (we are a messy environment too!)

Pros

Continuous updates, clear, powerful reporting functionality and the hardware hasn't had an issue in the 3+ years we've been with Synerion.
Very easy and intuitive to use and navigate, both from an admin and user perspective. Very easy and quick to integrate as well.

I've recommended it to other businesses and will continue to do so.

Cons

Deleting employees and re-using badge numbers has problems, if employees have overnight shifts it shows up incorrectly in the system, and I cannot organize employees by first name, last name.

Rating breakdown

Ease of Use

Likelihood to recommend

10.0/10
User Recommendation
9.4/10
Based on 39 reviews
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Synerion Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Contact Synerion for pricing information.

Value for Money
4.4/5
Based on 39 reviews
Compare value for money rating with alternatives

Synerion Features

  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Self Service
  • Third Party Integration
  • Time & Attendance Tracking

  • API
  • Activity Dashboard
  • Activity Tracking
  • Applicant Tracking
  • Automatic Notifications
  • Automatic Reminders
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Employee Onboarding
  • Performance Management
  • Real Time Reporting
  • Recruiting Management
  • Reporting & Statistics
Features
4.5/5
Based on 39 reviews
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Additional information for Synerion

Key features of Synerion

  • Absence management
  • Ad hoc reporting
  • Automated scheduling
  • Biometrics
  • Core HR
  • ERP Integration
  • Employee management
  • Employee profile
  • Employee self service
  • Employee time clock
  • Labor cost reporting
  • Labor management
  • Payroll integration
  • Reporting
  • Shift Based Scheduling
  • Third party integration
  • Time & attendance
  • Timesheets
  • Video support

Benefits

Synerion provides a full workforce management suite for small to large enterprise companies to handle all their workforce management needs.

As a cloud-based solution, companies can get up and running with Synerion without IT teams or new infrastructure.

Synerion have native mobile apps for both iPhone and Android users. Via these, employees can punch in and out, view absence balances, submit absence requests and more.

Synerion has integrations with over 100 different systems, including payroll, ERP and HR software.

Synerion FAQs

Below are some frequently asked questions for Synerion.

Q. What type of pricing plans does Synerion offer?

Synerion offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Contact Synerion for pricing information.

Q. What are the main features of Synerion?

Synerion offers the following features:

  • Absence management
  • Ad hoc reporting
  • Automated scheduling
  • Biometrics
  • Core HR
  • ERP Integration
  • Employee management
  • Employee profile
  • Employee self service
  • Employee time clock
  • Labor cost reporting
  • Labor management
  • Payroll integration
  • Reporting
  • Shift Based Scheduling
  • Third party integration
  • Time & attendance
  • Timesheets
  • Video support

Q. Who are the typical users of Synerion?

Synerion has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does Synerion support?

Synerion supports the following languages:

English, French, Hebrew

Q. What type of pricing plans does Synerion offer?

Synerion has the following pricing plans:

Subscription

Q. Does Synerion support mobile devices?

Synerion supports the following devices:

Android, iPhone, iPad

Q. What other apps does Synerion integrate with?

Synerion integrates with the following applications:

Microsoft Azure, Microsoft Dynamics AX, Microsoft Dynamics GP, Microsoft Dynamics NAV, Microsoft Dynamics NAV in the Cloud, Microsoft Dynamics SL, Oracle JD Edwards EnterpriseOne, QuickBooks, Sage 50 Canada, Sage 50cloud

Q. What level of support does Synerion offer?

Synerion offers the following support options:

Phone Support, Video Tutorials