--- description: Learn how QwikDial can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: QwikDial Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [QwikDial](/software/103773/qwikdial) # QwikDial Canonical: https://www.getapp.za.com/software/103773/qwikdial Page: 1 / 2\ Next: [Next page](https://www.getapp.za.com/software/103773/qwikdial?page=2) > QwikDial is cloud-based predictive/preview dialing software for ARM management with added features include secure payment processing and call recording. > > Verdict: Rated **4.7/5** by 7 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of QwikDial QwikDial integrates with DAKCS’s Beyond Accounts Receivable Management (ARM) suite or any ARM system by virtue of open API support. Securely hosted and optimized for PCI regulations, QwikDial adds preview dialing to predictive capabilities to maintain compliancy and increase call contacts. The system enables consumers to make payments online or over the phone without talking to a live representative, instead securely accepting payments via touchtone phone and integrated IVR (interactive voice response). AR and debtor calls are automatically recorded and stored within the hosted system archive for rapid retrieval. An integrated Graphical Call Designer allows call campaigns to be visually planned and scripted to meet standards and optimize collection performance. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 7 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: DAKCS - **Founded**: 1981 ## Commercial Context - **Starting Price**: US$0,06 - **Pricing model**: (Free version available) - **Pricing Details**: No setup fees, with pricing based on call volume - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Auto-Dialer - Call Monitoring - Call Recording - Call Reporting - Call Transfer - Computer Telephony Integration - Contact Management - Dashboard - IVR - Monitoring - Predictive Dialer ## Integrations (1 total) - Beyond ARM ## Support Options - Email/Help Desk - Knowledge Base - Phone Support ## Category - [Call Centre Software](https://www.getapp.za.com/directory/275/call-center/software) ## Alternatives 1. [Ringover](https://www.getapp.za.com/software/117547/ringover) — 4.7/5 (858 reviews) 2. [LiveAgent](https://www.getapp.za.com/software/91301/liveagent) — 4.7/5 (1753 reviews) 3. [Readymode](https://www.getapp.za.com/software/107701/xencall) — 4.6/5 (136 reviews) 4. [Convoso](https://www.getapp.za.com/software/8280/cloud-predictive-dialer) — 4.5/5 (386 reviews) 5. [DialedIn CCaaS](https://www.getapp.za.com/software/104279/chasedata) — 4.8/5 (314 reviews) ## Reviews ### "QwikDial" — 4.0/5 > **Hunter** | *27 November 2018* | Financial Services | Recommendation rating: 7.0/10 > > **Pros**: Integrated with DAKCS collection software. Uploading accounts for call campaigns is done directly from the Beyond system in a single step. > > **Cons**: It would be nice to be able to modify/disable/enable multiple campaigns at once rather than having to select them one at a time. Voicemail drop features need some work, particularly with the reporting back to Beyond. > > We have been using QwikDial for many years and are generally happy. However, with the writing on the wall about new bipartisan bills being presented in Congress designed to basically eliminate any ability to use predictive dialing, we are hoping that QwikDial can adjust to create some sort of "click-to-dial" option. ----- ### "QwikDial is a great dialing solution" — 4.0/5 > **Kelly** | *27 November 2018* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: QwikDial is easy to use and train on. We just recently started 4 new collectors on the product and training time was about 5 minutes. It gives our office a great click to dial platform, and with the software integration we are able to leave messages as well. > > **Cons**: The fact that I can not use the recordings with my speech analytics is a bit of a downfall, but I know DAKCS is aware of this and looking for a solution for their clients, as always\! > > We were able to get QwikDial to work on our thin client environment with help from the great team at DAKCS\! ----- ### "We have used this dialer technology for over a year now and are happy to have made the switch." — 5.0/5 > **JW** | *05 February 2018* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: The biggest advantage is its seamless integration with the DAKCS software platform. We do not have to move files into the dialer and then download results. This saves us countless hours of management. Beyond that, the platform allows us to scale up when our volumes are heaviest without the addition of any more Telephone equipment. > > **Cons**: Certainly more expensive when compared to traditional long distance costs, however, we have no hardware to support (since it is cloud based) and the integration with our ARM software saves us the time to offset this increased spend. ----- ### "Great product\!" — 5.0/5 > **Verified Reviewer** | *26 November 2018* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: This product is very easy to setup and monitor. The integration with our collection software makes this a product we will never cease to use. It is very easy to scale for our needs. There is never a need to add hardware or call to get an upgrade to use more lines. > > **Cons**: I can't really think of anything that i dislike about Qwikdial. > > We are able to scale the dialer to what we have as needs on a daily basis. If we need more contacts, we just add a few more lines. It generates some linkback but mostly it generates more return calls. I have had to decrease the number of lines because the collectors could not keep up. ----- ### "QwikDial triples workflow" — 5.0/5 > **Scott** | *22 January 2019* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: QwikDial allows my collectors to easily triple the output from our old dialing system. I am able to see real time statistics, and keep track of everything that is happening at a glace, no matter where I am in the world. > > **Cons**: It is subject to internet connectivity, which most cloud dialers are. It can be challenging when the internet is stagnant. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.za.com/software/103773/qwikdial?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/103773/qwikdial) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data