iVvy Venue Management

iVvy Venue Management
About iVvy Venue Management
iVvy venue management software is a leading cloud-based platform designed for hotels, restaurants, and hospitality businesses to efficiently manage event spaces, bookings, catering, and reservations. Tailored for hospitality operations and sales professionals, iVvy simplifies daily operations, empowering venues to deliver exceptional client experiences. Whether overseeing a single property or multiple venues, iVvy equips users with the tools to drive success.
At the core of iVvy venue software is the central function diary, a powerful feature for coordinating multiple events simultaneously. This diary offers a real-time view of scheduled events, room allocations, catering needs, and other resources, allowing teams to quickly update and manage bookings, ensuring no overlaps or resource conflicts.
iVvy's booking management system simplifies the process for clients to book spaces, design layouts, and choose catering options. With live availability displayed, clients can instantly book their preferred rooms and dates. The platform also enables secure online payments, streamlining the confirmation process and reducing delays.
To strengthen client relationships, iVvy venue software features a built-in Customer Relationship Management (CRM) system. By centralizing client communications, preferences, and history, teams can easily personalize interactions, track leads, and improve client satisfaction.
iVvy’s lead management tool captures, qualifies, and assigns leads automatically based on predefined rules. As leads come in, they are logged and assigned to the appropriate team members for follow-up, ensuring no missed opportunities.
Venues can make data-driven decisions with iVvy’s advanced reporting and analytics tools. From analyzing sales performance to tracking booking trends, these reports provide valuable insights into operations, helping managers forecast demand, optimize resources, and improve profitability.
With iVvy’s marketing features, venues can easily create and send personalized emails and SMS reminders. Whether promoting events, offering special deals or following up with clients, performance metrics help fine-tune marketing efforts for maximum impact.
When it comes to paperwork, iVvy venue management software is sustainably digital, simplifying the creation of professional, accurate documents through customisable quotes and contract templates. In just a few clicks, venues can generate contracts and quotes tailored to each client’s needs and accompanied by digital signatures for fast returns. This automation eliminates manual errors, reduces administrative overhead, and frees up staff time to focus on providing exceptional service and detailed event planning.
Because iVvy is cloud-based, all updates happen in real-time, ensuring your team always works with the latest information. Whether it’s an adjustment to an event setup or a change to a booking, iVvy keeps everyone aligned and informed.
iVvy offers over 55 integrations with a wide range of systems, apps, and programs, enabling venues to streamline their operations and centralise key functions. From CRM systems and accounting software to event registration tools and payment gateways, iVvy's integrations ensure data flows effortlessly between platforms, reducing manual tasks and improving accuracy. These integrations allow venues to customise workflows, adapt to industry needs, and share data between systems for bookings to billing. By connecting the tools venues already use, iVvy enhances overall efficiency and provides a more connected user experience.
iVvy venue management software has a proven track record of boosting venue booking conversions by up to 25% and increasing lead generation by up to 30%, as confirmed by a range of satisfied clients around the globe. With its powerful features and seamless integrations, iVvy helps venues capture more business opportunities and streamline sales processes, leading to measurable growth and success.
Key benefits of iVvy Venue Management
iVvy venue management software is a leading cloud-based platform designed for hotels, restaurants, and hospitality businesses to efficiently manage event spaces, bookings, catering, and reservations. Tailored for hospitality operations and sales professionals, iVvy simplifies daily operations, empowering venues to deliver exceptional client experiences. Whether overseeing a single property or multiple venues, iVvy equips users with the tools to drive success.
At the core of iVvy venue software is the central function diary, a powerful feature for coordinating multiple events simultaneously. This diary offers a real-time view of scheduled events, room allocations, catering needs, and other resources, allowing teams to quickly update and manage bookings, ensuring no overlaps or resource conflicts.
iVvy's booking management system simplifies the process for clients to book spaces, design layouts, and choose catering options. With live availability displayed, clients can instantly book their preferred rooms and dates. The platform also enables secure online payments, streamlining the confirmation process and reducing delays.
To strengthen client relationships, iVvy venue software features a built-in Customer Relationship Management (CRM) system. By centralizing client communications, preferences, and history, teams can easily personalize interactions, track leads, and improve client satisfaction.
iVvy’s lead management tool captures, qualifies, and assigns leads automatically based on predefined rules. As leads come in, they are logged and assigned to the appropriate team members for follow-up, ensuring no missed opportunites.
Venues can make data-driven decisions with iVvy’s advanced reporting and analytics tools. From analyzing sales performance to tracking booking trends, these reports provide valuable insights into operations, helping managers forecast demand, optimize resources, and improve profitability.
With iVvy’s marketing features, venues can easily create and send personalized emails and SMS reminders. Whether promoting events, offering special deals or following up with clients, performance metrics help fine-tune marketing efforts for maximum impact.
When it comes to paperwork, iVvy venue management software is sustainably digital, simplifying the creation of professional, accurate documents through customisable quotes and contract templates. In just a few clicks, venues can generate contracts and quotes tailored to each client’s needs and accompanied by digital signature for fast returns. This automation eliminates manual errors, reduces administrative overhead, and frees up staff time to focus on providing exceptional service and detailed event planning.
Because iVvy is cloud-based, all updates happen in real time, ensuring your team always works with the latest information. Whether it’s an adjustment to an event setup or a change to a booking, iVvy keeps everyone aligned and informed.
iVvy offers over 55 integrations with a wide range of systems, apps, and programs, enabling venues to streamline their operations and centralise key functions. From CRM systems and accounting software to event registration tools and payment gateways, iVvy's integrations ensure data flows effortlessly between platforms, reducing manual tasks and improving accuracy. These integrations allow venues to customise workflows, adapt to industry needs, and share data between systems for bookings to billing. By connecting the tools venues already use, iVvy enhances overall efficiency and provides a more connected user experience.
iVvy venue management software has a proven track record of boosting venue booking conversions by up to 25% and increasing lead generation by up to 30%, as confirmed by a range of satisfied clients around the globe. With its powerful features and seamless integrations, iVvy helps venues capture more business opportunities and streamline sales processes, leading to measurable growth and success.
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Reviews
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- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
iVvy Venue management softwear
Reviewed on 2024/07/30
I have been using it for 5 years and very happy. A group of 7 venues with excellent results across...
I have been using it for 5 years and very happy. A group of 7 venues with excellent results across all.
Pros
Very user-friendly, great support. All documents are customizable and can contain your won branding. Strong CRM management and good reporting.
Cons
reconciling payments with a third party can be challenging.
Response from iVvy
Thank you for the feedback Vadawn. We will pass your comments onto our team.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Quick Turnaround on securing business with signed BT Contracts
Reviewed on 2024/08/01
I specifically handle the Corporate Business and Leisure Markets, and I needed to have the ability...
I specifically handle the Corporate Business and Leisure Markets, and I needed to have the ability to merge the document with my client/contact and IVvy made it happen. I am new to the system, and to the company, and had been waiting for a sales coordinator to train and assist. Today, I am able to create the document, make edits per account, send an email notifying the client that the BT Contract needs a signature (E-signature) and I'm notified via email that it has been signed! I just co-sign our BT Contract, and boom - it's completed and then I can mark the piece of business DEFINITE! Just like MAGIC! Thank you most of all to [sensitive content hidden] who walked me through the process and trained me - in the same day, I received my first signed agreement, and today, another! Their team is responsive, professional and most of all effective and friendly! Thank you, [sensitive content hidden] of IVvy, from the bottom of my heart in providing the training and setting me up for SUCCE$$!
Pros
The ability to upload a document (BT Contract Template) and send out for E-signatures for both parties (client and myself) to seal the deal! This was possible thanks to the one-on-one training provided by [sensitive content hidden], on the IVvy Team!
Cons
Only that it was another portal to learn, after working with Delphi/Salesforce for years, but in actuality - this is the first time an independent hotel was able to connect directly with the PMS (Opera) in our case at LJBTC and La Jolla Shores Hotel. Once you learn the system, it is user friendly - just do it - JUMP!
Response from iVvy
Thank you for the kind words and feedback Alana. We will share this with our team.
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Woodstock Inn and Resort Review of iVvy
Reviewed on 2024/06/14
Overall iVvy is a great product. Our team likes using the program, and find it easy to use.
Overall iVvy is a great product. Our team likes using the program, and find it easy to use.
Pros
The cost compared to other products. That it is compatible with our operating systems. Customer service is outstanding. We came in early with the US launch of the product and they have worked tirelessly to make sure the product works as we need it to.
Cons
Reporting features are not up to my standards. The contact module is clunky. We were unable to upload our history from our previous provider.
Response from iVvy
Thank you for the feedback, Debby. We have passed on your comments to our team.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
User's feedback
Reviewed on 2024/12/16
It is a great venue management tool if we have regular event business.
It is a great venue management tool if we have regular event business.
Pros
Quotation and Invoicing, you can do a quick quote and send to your client.
Cons
Loading information and rates in the beginning are very time consuming.
Response from iVvy
Thank you for your review and feedback. We will pass this onto our team.
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Central Hall Venues
Reviewed on 2024/09/30
Ivvy has been reliable system since we started using it. It has made all departments work more...
Ivvy has been reliable system since we started using it. It has made all departments work more efficiently and given us the tools to easily find the right data to drive our business further.
Pros
As a sales tool, the system creates proposals and easy to use templates that makes responding to a high number of enquiries speedy. Reporting is also clear and quick to use.
Cons
It doesn't currently include a forecasting tool for sales that could calculate speculative.
Response from iVvy
Thank you for the review, Rhiannon.
iVvy Venue Management FAQs
Below are some frequently asked questions for iVvy Venue Management.Q. What type of pricing plans does iVvy Venue Management offer?
iVvy Venue Management offers the following pricing plans:
- Starting from: US$250.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Contact iVvy for pricing information or a quote.
Q. Who are the typical users of iVvy Venue Management?
iVvy Venue Management has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does iVvy Venue Management support?
iVvy Venue Management supports the following languages:
English
Q. Does iVvy Venue Management support mobile devices?
iVvy Venue Management supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does iVvy Venue Management integrate with?
iVvy Venue Management integrates with the following applications:
Bepoz, FreedomPay, Google Analytics 360, Google Calendar, Google Tag Manager 360, IdeaS SmartSpace, JANUS, Jonas Chorum, MYOB Business, Mailchimp, Mews, MyGuestlist, PayPal, QuickBooks Online Advanced, ResDiary, RoomRaccoon, SevenRooms, Stayntouch PMS, Stripe, Windcave, Xero, protel PMS
Q. What level of support does iVvy Venue Management offer?
iVvy Venue Management offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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